mobile PhoneTools trouble

[email protected] wrote:
> On Sun, 16 Mar 2008 20:42:02 -0400, "Richard B. Gilbert"
> <[email protected]> wrote this with the utmost thought:
>
>
>>[email protected] wrote:
>>
>>>On Sun, 16 Mar 2008 17:01:12 -0400, "Richard B. Gilbert"
>>><[email protected]> wrote this with the utmost thought:
>>>
>>>
>>>
>>>>Jeem wrote:
>>>>
>>>>
>>>>>Hello Everyone,
>>>>>
>>>>>I am having trouble with mobile PhoneTools. I just recently (March 14)
>>>>>bought 2 (two) Motorola V3 Razr cellphones and installed mobile
>>>>>PhoneTools on my computer. I am running Windows XP. I am having
>>>>>trouble getting the computer to recognize the cellphone. I have tried
>>>>>both cellphones and the computer will not recognize either cellphone.
>>>>>I have even got the mobile PhoneTools latest update, but with the same
>>>>>results. I have tried at least 4 times to get this to work, by
>>>>>uninstalling and then reinstalling mobile PhoneTools. I have tried
>>>>>different USB ports. But the computer will not recognize the
>>>>>cellphone. I get a little popup message in the bottom right corner of
>>>>>the screen which says: "USB Device Not Recognized. One of the USB
>>>>>devices attached to this computer has malfunctioned, and Windows does
>>>>>not recognize it. For assistance in solving this problem, click this
>>>>>message." After clicking the message, all I really get is a window
>>>>>saying it is an unknown device and then at the bottom it says try
>>>>>reconnecting the device. Has anyone had the same experience? Or does
>>>>>anyone know how to or have any ideas how to resolve this problem?
>>>>>
>>>>>Thank you very much!!!!
>>>>
>>>>I had the same problem. I bought copies of Motorola Phone Tools on CD
>>>
>>>>from Amazon. When they didn't work, I called Motorola Technical Support
>>>
>>>
>>>>and explained my problem. The phone number was in my phone's
>>>>instruction book. They gave me a temporary URL from which I downloaded
>>>>a version that DOES support the RAZR. You need at least Version 4.56 or
>>>>later.
>>>>
>>>>The version I purchased on CD did not upgrade to this version. You
>>>>might wish to try it however. The upgrade has to be done one version at
>>>>a time; 4.0 to 4.1, 4.1 to 4.2, . . . . It DID NOT work for me! YMMV.
>>>>
>>>
>>>
>>>[Reserved]
>>>ProductName=Motorola Phone Tools
>>>ProductVersion=4.0.4a 11-22-2005 (051114006185)
>>>LegalCopyright=Copyright (c) Avanquest Software 2001-2005
>>>FileVersion=
>>>
>>>You don't need V4.56 as my installed version details show. I use this
>>>version with a V3 and 2 x V3i's with no problems. However <vbg>, I use it
>>>on Win 98SE
>>
>>If it ain't broke, don't fix it. . . . But if you have any problems
>>with it I'd strongly recommend upgrading to W/2k or W/XP. Either one is
>>more robust and reliable than W98. W/2K needs Service Pack 4 plus a
>>bunch of patches. W/XP also needs a Service Pack plus the latest patches.
>
>
> I'm no computer newbie.
>
Nor am I!

> I have 2KPro and use XP daily and overall over many years, 98SE has stood me
> much more steadfastly that either; especially XP. I know all about various
> patches, have applied those that I needed.

I found W98SE to be far more reliable than anything that preceded it but
I still needed to reboot fairly frequently. With W/2K I didn't need to
reboot so frequently. With W/XP I let my system run for a week or two
between reboots. It's still not perfect but Windows has come a long
way!! I hear really bad things about W/Vista and I no intention of
using it!


>

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› See More: mobile PhoneTools trouble

In article <[email protected]>, Richard B. Gilbert
<[email protected]> wrote:

> I found W98SE to be far more reliable than anything that preceded it but
> I still needed to reboot fairly frequently. With W/2K I didn't need to
> reboot so frequently. With W/XP I let my system run for a week or two
> between reboots. It's still not perfect but Windows has come a long
> way!! I hear really bad things about W/Vista and I no intention of
> using it!

You've heard correctly and are wise to avoid Vista.

Jeem wrote:
> On Sun, 16 Mar 2008 17:22:57 -0400, "Richard B. Gilbert"
> <[email protected]> wrote:
>
>> Jeem wrote:
>>> On Sun, 16 Mar 2008 17:01:12 -0400, "Richard B. Gilbert"
>>> <[email protected]> wrote:
>>>
>>>
>>>> Jeem wrote:
>>>>
>>>>> Hello Everyone,
>>>>>
>>>>> I am having trouble with mobile PhoneTools. I just recently (March 14)
>>>>> bought 2 (two) Motorola V3 Razr cellphones and installed mobile
>>>>> PhoneTools on my computer. I am running Windows XP. I am having
>>>>> trouble getting the computer to recognize the cellphone. I have tried
>>>>> both cellphones and the computer will not recognize either cellphone.
>>>>> I have even got the mobile PhoneTools latest update, but with the same
>>>>> results. I have tried at least 4 times to get this to work, by
>>>>> uninstalling and then reinstalling mobile PhoneTools. I have tried
>>>>> different USB ports. But the computer will not recognize the
>>>>> cellphone. I get a little popup message in the bottom right corner of
>>>>> the screen which says: "USB Device Not Recognized. One of the USB
>>>>> devices attached to this computer has malfunctioned, and Windows does
>>>>> not recognize it. For assistance in solving this problem, click this
>>>>> message." After clicking the message, all I really get is a window
>>>>> saying it is an unknown device and then at the bottom it says try
>>>>> reconnecting the device. Has anyone had the same experience? Or does
>>>>> anyone know how to or have any ideas how to resolve this problem?
>>>>>
>>>>> Thank you very much!!!!
>>>> I had the same problem. I bought copies of Motorola Phone Tools on CD
>>> >from Amazon. When they didn't work, I called Motorola Technical Support
>>>
>>>> and explained my problem. The phone number was in my phone's
>>>> instruction book. They gave me a temporary URL from which I downloaded
>>>> a version that DOES support the RAZR. You need at least Version 4.56 or
>>>> later.
>>>>
>>>> The version I purchased on CD did not upgrade to this version. You
>>>> might wish to try it however. The upgrade has to be done one version at
>>>> a time; 4.0 to 4.1, 4.1 to 4.2, . . . . It DID NOT work for me! YMMV.
>>>
>>> I think I will try that since the version I have is 3.28. I hope this
>>> works out for me too.
>>>
>> That does look a little old. Is there a date on it? Is it a real
>> antique or is Motorola just releasing a new version every couple of months?
>
> No date on it, except at the bottom it says Motorola Inc, 2005. As far
> as Motorola releasing a new version every few months, I have no idea
> whatsoever. But I did follow your advice, and got tech support
> in...... Costa Rica. They are emailing me the updated version of MPT.
> They said to uninstall the version I have in my computer and then
> install the version they are emailing to me. I am not doing it
> tonight. I have had enough for today fighting with this. But I'll let
> you know what happens. One other thing, it seems the battery does not
> hold a charge for very long. Do you have the same experience?
>
I discovered that when I'm in a "fringe" area and tend to lose signal
frequently, my battery will only last a couple of days, but in a strong signal
areas it will last a week! Seems that when you lose a signal it begins searching
for a signal and will simply run itself down searching. Took a while to figure
that out, but it works. One of the places I hunt is in a "dead" area in west
Texas. I can go there with a full charge on Friday and by Sunday my battery will
be nearly dead if I don't put it on a charger. Lasts a week in Dallas.

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