Results 1 to 3 of 3
  1. #1
    MS
    Guest
    I have a Motorola v60g phone (still under warranty), with TO-Mobile as my
    carrier.

    Starting yesterday my reception became very bad. In most places (including
    where I live) I can't connect at all to the service.

    At about the same time I noticed that the antenna had broken off the phone.
    It was a surprise to suddenly notice that, as I don't know how it broke off,
    don't know exactly when it happened, etc.

    I didn't make a connection at first between the broken antenna and bad
    reception, as I wouldn't have thought that little stub antenna could make so
    much difference anyhow.

    Yesterday I brought the phone to a T-Mobile store, to ask about the bad
    reception. I wondered if the system was down in my area, etc. When the rep
    saw the phone, he said the broken antenna was the problem, that the antenna
    makes a lot of difference in being able to connect. He didn't have any
    replacement antennas there though.

    I went to BestBuy and asked if they had antennas for the phone. The salesman
    said they usually carried them, but were out of stock. He also said,
    however, that the v60g had been discontinued due to antenna problems,
    replaced with the v60i. He suggested to ask Motorola to fix it in warranty
    due to the defective antenna, or perhaps they might even replace it for me
    with the v60i.

    Has anyone had experience with this? Have others had antenna problems with
    the v60g? Did Motorola fix it without charge or replace it?





    See More: V60g antennas bad?




  2. #2
    GORHAM MISCALL
    Guest

    Re: V60g antennas bad?

    You can get a replacement antenna through factorydirectcellular.com. I
    haven't had to replace one (yet), but I understand that it is fairly easy.

    Hope this helps,


    Gorham

    " MS" <[email protected]> wrote in message
    news:[email protected]...
    > I have a Motorola v60g phone (still under warranty), with TO-Mobile as my
    > carrier.
    >
    > Starting yesterday my reception became very bad. In most places (including
    > where I live) I can't connect at all to the service.
    >
    > At about the same time I noticed that the antenna had broken off the

    phone.
    > It was a surprise to suddenly notice that, as I don't know how it broke

    off,
    > don't know exactly when it happened, etc.
    >
    > I didn't make a connection at first between the broken antenna and bad
    > reception, as I wouldn't have thought that little stub antenna could make

    so
    > much difference anyhow.
    >
    > Yesterday I brought the phone to a T-Mobile store, to ask about the bad
    > reception. I wondered if the system was down in my area, etc. When the rep
    > saw the phone, he said the broken antenna was the problem, that the

    antenna
    > makes a lot of difference in being able to connect. He didn't have any
    > replacement antennas there though.
    >
    > I went to BestBuy and asked if they had antennas for the phone. The

    salesman
    > said they usually carried them, but were out of stock. He also said,
    > however, that the v60g had been discontinued due to antenna problems,
    > replaced with the v60i. He suggested to ask Motorola to fix it in warranty
    > due to the defective antenna, or perhaps they might even replace it for me
    > with the v60i.
    >
    > Has anyone had experience with this? Have others had antenna problems with
    > the v60g? Did Motorola fix it without charge or replace it?
    >
    >






  3. #3
    GORHAM MISCALL
    Guest

    Re: V60g antennas bad?

    You can get a replacement antenna through factorydirectcellular.com. I
    haven't had to replace one (yet), but I understand that it is fairly easy.

    Hope this helps,


    Gorham

    " MS" <[email protected]> wrote in message
    news:[email protected]...
    > I have a Motorola v60g phone (still under warranty), with TO-Mobile as my
    > carrier.
    >
    > Starting yesterday my reception became very bad. In most places (including
    > where I live) I can't connect at all to the service.
    >
    > At about the same time I noticed that the antenna had broken off the

    phone.
    > It was a surprise to suddenly notice that, as I don't know how it broke

    off,
    > don't know exactly when it happened, etc.
    >
    > I didn't make a connection at first between the broken antenna and bad
    > reception, as I wouldn't have thought that little stub antenna could make

    so
    > much difference anyhow.
    >
    > Yesterday I brought the phone to a T-Mobile store, to ask about the bad
    > reception. I wondered if the system was down in my area, etc. When the rep
    > saw the phone, he said the broken antenna was the problem, that the

    antenna
    > makes a lot of difference in being able to connect. He didn't have any
    > replacement antennas there though.
    >
    > I went to BestBuy and asked if they had antennas for the phone. The

    salesman
    > said they usually carried them, but were out of stock. He also said,
    > however, that the v60g had been discontinued due to antenna problems,
    > replaced with the v60i. He suggested to ask Motorola to fix it in warranty
    > due to the defective antenna, or perhaps they might even replace it for me
    > with the v60i.
    >
    > Has anyone had experience with this? Have others had antenna problems with
    > the v60g? Did Motorola fix it without charge or replace it?
    >
    >






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