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  1. #1
    Teradactyl
    Guest
    The other night my car was broken into and my new i730 which I just paid an
    arm and a leg for is stolen!

    This really does suck, being that I have no money for a new phone, and can
    hardly pay the huge bills I get anyhow. After calling nextel they have
    placed restrictions on the phone, but offer me nothing but the high prices
    for any new phone. Couldnt even get on the seasonal standby, because i
    havent been a customer for 3 months [well I have, but I changed my plan
    earlier and it hasnt been 3 months since].

    I'm thinking of calling them back pist off, and just outright cancelling the
    service, and switching to sprint or cingular.

    They can't even track this super GPS phone I paid so much for, and the
    service rep was a real BIT*H!!

    Anyone have some ideas for me? I'm sure theres probably nothing, but it's
    worth a shot.

    -currently hating nextel





    See More: Stolen Phone...




  2. #2
    Brian
    Guest

    Re: Stolen Phone...

    I have a suggestion: Try asking for the lost/stolen department. This is a
    branch of "Account Services" for customers whose units were lost or stolen
    without insurance. You will still have to pay for a replacement, but it will
    be cheaper than a brand new unit through Sales. We all know it sucks when
    you lose a phone, but even if you do have insurance, you will still have to
    pay a deductible ($100 for the i730). You may want to ask again for the
    seasonal standby if you think it will be more than a month to come up with
    the funds to replace your phone. The policy is generally like you stated,
    you have to be on your current plan for over 3 months, but if you ask for a
    supervisor and explain calmly that you can't afford a replacement
    immediately because you recently purchased the i730, most supervisors would
    rather let you go on standby than lose your business altogether. If your
    i730 was on your bill, that is even better, because then they can see what
    you have been paying for recently. As for the GPS, customer care doesn't
    track phones. If your account is registered at Nextel.com you can track the
    phone yourself, provided it is registered as well and has been in use or
    powered on since registration.


    "Teradactyl" <[email protected]> wrote in message
    news:[email protected]
    > The other night my car was broken into and my new i730 which I just paid

    an
    > arm and a leg for is stolen!
    >
    > This really does suck, being that I have no money for a new phone, and can
    > hardly pay the huge bills I get anyhow. After calling nextel they have
    > placed restrictions on the phone, but offer me nothing but the high prices
    > for any new phone. Couldnt even get on the seasonal standby, because i
    > havent been a customer for 3 months [well I have, but I changed my plan
    > earlier and it hasnt been 3 months since].
    >
    > I'm thinking of calling them back pist off, and just outright cancelling

    the
    > service, and switching to sprint or cingular.
    >
    > They can't even track this super GPS phone I paid so much for, and the
    > service rep was a real BIT*H!!
    >
    > Anyone have some ideas for me? I'm sure theres probably nothing, but it's
    > worth a shot.
    >
    > -currently hating nextel
    >
    >






  3. #3
    krc2
    Guest

    Re: Stolen Phone...

    buy a cheaper replacement like a used 1000.
    "Teradactyl" <[email protected]> wrote in message
    news:[email protected]
    > The other night my car was broken into and my new i730 which I just paid

    an
    > arm and a leg for is stolen!
    >
    > This really does suck, being that I have no money for a new phone, and can
    > hardly pay the huge bills I get anyhow. After calling nextel they have
    > placed restrictions on the phone, but offer me nothing but the high prices
    > for any new phone. Couldnt even get on the seasonal standby, because i
    > havent been a customer for 3 months [well I have, but I changed my plan
    > earlier and it hasnt been 3 months since].
    >
    > I'm thinking of calling them back pist off, and just outright cancelling

    the
    > service, and switching to sprint or cingular.
    >
    > They can't even track this super GPS phone I paid so much for, and the
    > service rep was a real BIT*H!!
    >
    > Anyone have some ideas for me? I'm sure theres probably nothing, but it's
    > worth a shot.
    >
    > -currently hating nextel
    >
    >






  4. #4
    Jason White
    Guest

    Re: Stolen Phone...

    Threaten to cancel the service. Watch how quickly you will get a supervisor
    kissing your as* trying to convince you to stay. I got a brand new i95 that
    way (my previous phone was an i90)

    "krc2" <[email protected]> wrote in message
    news:[email protected]_s53...
    > buy a cheaper replacement like a used 1000.
    > "Teradactyl" <[email protected]> wrote in message
    > news:[email protected]
    > > The other night my car was broken into and my new i730 which I just paid

    > an
    > > arm and a leg for is stolen!
    > >
    > > This really does suck, being that I have no money for a new phone, and

    can
    > > hardly pay the huge bills I get anyhow. After calling nextel they have
    > > placed restrictions on the phone, but offer me nothing but the high

    prices
    > > for any new phone. Couldnt even get on the seasonal standby, because i
    > > havent been a customer for 3 months [well I have, but I changed my plan
    > > earlier and it hasnt been 3 months since].
    > >
    > > I'm thinking of calling them back pist off, and just outright cancelling

    > the
    > > service, and switching to sprint or cingular.
    > >
    > > They can't even track this super GPS phone I paid so much for, and the
    > > service rep was a real BIT*H!!
    > >
    > > Anyone have some ideas for me? I'm sure theres probably nothing, but

    it's
    > > worth a shot.
    > >
    > > -currently hating nextel
    > >
    > >

    >
    >






  5. #5
    Rich
    Guest

    Re: Stolen Phone...

    Why whould they kiss his ass when either way they make ou tin the end? He'll
    have to pay the eairly cancelation fees...

    "Jason White" <[email protected]> wrote in message
    news:[email protected]
    > Threaten to cancel the service. Watch how quickly you will get a

    supervisor
    > kissing your as* trying to convince you to stay. I got a brand new i95

    that
    > way (my previous phone was an i90)
    >
    > "krc2" <[email protected]> wrote in message
    > news:[email protected]_s53...
    > > buy a cheaper replacement like a used 1000.
    > > "Teradactyl" <[email protected]> wrote in message
    > > news:[email protected]
    > > > The other night my car was broken into and my new i730 which I just

    paid
    > > an
    > > > arm and a leg for is stolen!
    > > >
    > > > This really does suck, being that I have no money for a new phone, and

    > can
    > > > hardly pay the huge bills I get anyhow. After calling nextel they have
    > > > placed restrictions on the phone, but offer me nothing but the high

    > prices
    > > > for any new phone. Couldnt even get on the seasonal standby, because

    i
    > > > havent been a customer for 3 months [well I have, but I changed my

    plan
    > > > earlier and it hasnt been 3 months since].
    > > >
    > > > I'm thinking of calling them back pist off, and just outright

    cancelling
    > > the
    > > > service, and switching to sprint or cingular.
    > > >
    > > > They can't even track this super GPS phone I paid so much for, and the
    > > > service rep was a real BIT*H!!
    > > >
    > > > Anyone have some ideas for me? I'm sure theres probably nothing, but

    > it's
    > > > worth a shot.
    > > >
    > > > -currently hating nextel
    > > >
    > > >

    > >
    > >

    >
    >



    ---
    Outgoing mail is certified Virus Free.
    Checked by AVG anti-virus system (http://www.grisoft.com).
    Version: 6.0.553 / Virus Database: 345 - Release Date: 12/18/2003





  6. #6
    Eddie Haskel
    Guest

    Re: Stolen Phone...

    Because when he cancels service they DO get their "Early Termination Fee"
    and thats all!. He gets a free or deeply discounted phone when he signs up
    with Verizon (or whoever). Nextel realizes this( see retention) and figures
    it's better to take the hit and make it up in the long run, then to lose a
    good customer over this.
    Also the customer will more than likey share his experiance with co-workers,
    friends, family, neighbors. If it's a good "rep" thats good for Nextel..if
    its bad..thats very bad for Nextel. I work with the public on a daily basis
    and have bashed the crap out of ATTWS for years. I see people that I have
    discussed cellular providers with (at a later time) and they are NOT
    carrying ATTWS phones, a favor for them..a kick in the ass for ATTWS...Eddie
    "Rich" <[email protected]> wrote in message
    news:[email protected]
    > Why whould they kiss his ass when either way they make ou tin the end?

    He'll
    > have to pay the eairly cancelation fees...
    >
    > "Jason White" <[email protected]> wrote in message
    > news:[email protected]
    > > Threaten to cancel the service. Watch how quickly you will get a

    > supervisor
    > > kissing your as* trying to convince you to stay. I got a brand new i95

    > that
    > > way (my previous phone was an i90)
    > >
    > > "krc2" <[email protected]> wrote in message
    > > news:[email protected]_s53...
    > > > buy a cheaper replacement like a used 1000.
    > > > "Teradactyl" <[email protected]> wrote in message
    > > > news:[email protected]
    > > > > The other night my car was broken into and my new i730 which I just

    > paid
    > > > an
    > > > > arm and a leg for is stolen!
    > > > >
    > > > > This really does suck, being that I have no money for a new phone,

    and
    > > can
    > > > > hardly pay the huge bills I get anyhow. After calling nextel they

    have
    > > > > placed restrictions on the phone, but offer me nothing but the high

    > > prices
    > > > > for any new phone. Couldnt even get on the seasonal standby,

    because
    > i
    > > > > havent been a customer for 3 months [well I have, but I changed my

    > plan
    > > > > earlier and it hasnt been 3 months since].
    > > > >
    > > > > I'm thinking of calling them back pist off, and just outright

    > cancelling
    > > > the
    > > > > service, and switching to sprint or cingular.
    > > > >
    > > > > They can't even track this super GPS phone I paid so much for, and

    the
    > > > > service rep was a real BIT*H!!
    > > > >
    > > > > Anyone have some ideas for me? I'm sure theres probably nothing, but

    > > it's
    > > > > worth a shot.
    > > > >
    > > > > -currently hating nextel
    > > > >
    > > > >
    > > >
    > > >

    > >
    > >

    >
    >
    > ---
    > Outgoing mail is certified Virus Free.
    > Checked by AVG anti-virus system (http://www.grisoft.com).
    > Version: 6.0.553 / Virus Database: 345 - Release Date: 12/18/2003
    >
    >






  7. #7
    ak7419
    Guest

    Re: Stolen Phone...

    sorry tell them u haven't break the phone, otherwise they will ask u for
    broken phone... & charge u if u dont send them broken phone....


    tell them r phone was stolen and provide with police report.....



    --
    Posted via http://uglyphones.com Dedicated to help you get rid of your Ugly Phone!



  8. #8
    ak7419
    Guest

    Re: Stolen Phone...

    The best thing to do ...

    - call to Nextel and buy insurance Direct Protect for 4.95 (Don't tell
    them your phone is broken !!! )

    - then call them in 2-3 days and tell your phone is broken somehow, so
    they will send you new one (but the same not i95 instead of i90)

    - then just cancel insurance after you send the phone in 5-7 days.


    p.s. for reply about kissing r as* , what they gonna do - to tell u go
    fu*k rself .... & pay early cancellation Fee . They don't give
    anything for FREE !!!



    --
    Posted via http://uglyphones.com Dedicated to help you get rid of your Ugly Phone!



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