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  1. #1
    Fred
    Guest
    WTF is with this company (Nextel)? They have the most expensive phone
    plans of any carrier I can find. YES, I know, they have P-T-T and YES
    that feature is nice (when it works) but cost is a joke.
    Example: If you want the "Unliimited Plan" its going to run you
    $199.99 a month ( I dont like worrying about if Im going to go over my
    minutes). By comparison, the phone company in my area has AT&T service
    and they are offering an "Unlimited Plan" (long distance & roaming)
    for $60 a month ! (No P-T-T of course). So does that mean that Nextel
    wants $140 a month for Unlimited P-T-T? All the other carriers seem to
    be trying to get your business and stay competitive with plans,
    pricing and promotional offers.
    Nextel on the other hand seems to think they are the "god of gods".
    Their coverage is no better than anyone else's. It sucks like the rest
    of them.
    Then, when your yearly plan runs out, they try to entice you with 100
    bonus minutes and some ridiculous "number guard" bull. I tried to
    speak with 4 different Nextel CSR's the other day (I was extrememly
    nice). I told them I was interested in finding out if they have any
    "competitive" plans more in line with the rest of the carriers. Each
    and everyone of them told me (in different words), "Sorry Charlie. We
    have what we have and we dont care if you dont like that". I mentioned
    that I was very satisfied with my other 2 phones from AT&T of many
    years and that I might be inclined to cancel my 3 Nextel phones and
    plans. They really didnt give a ****. How nice to be so damn
    independent that you dont care how you take care of your customers. Id
    lose each and every customer I have if I treated my customers they way
    Nextel treats theirs. Just for the record, none of the CSR's I talked
    to this time were rude, unlike the many other times Ive had to call
    for various problems.
    Fred



    See More: Nextel Crappy Plans




  2. #2
    Myself
    Guest

    Re: Nextel Crappy Plans

    Dont know what phone company youre talking about. Please inform us all, if
    it exists. ATT doest not have an unlimited minutes plan for ANY of its
    minute counts. (Neither local, national, or one-rate.) Nice try though.

    A good plan was offered last month, sorry you missed it. 1000 anytime,
    unlimited night/weekend, unlimited direct connect, no roaming/long distance
    for $55.

    "Fred" <[email protected]> wrote in message
    news:[email protected]
    > WTF is with this company (Nextel)? They have the most expensive phone
    > plans of any carrier I can find. YES, I know, they have P-T-T and YES
    > that feature is nice (when it works) but cost is a joke.
    > Example: If you want the "Unliimited Plan" its going to run you
    > $199.99 a month ( I dont like worrying about if Im going to go over my
    > minutes). By comparison, the phone company in my area has AT&T service
    > and they are offering an "Unlimited Plan" (long distance & roaming)
    > for $60 a month ! (No P-T-T of course). So does that mean that Nextel
    > wants $140 a month for Unlimited P-T-T? All the other carriers seem to
    > be trying to get your business and stay competitive with plans,
    > pricing and promotional offers.
    > Nextel on the other hand seems to think they are the "god of gods".
    > Their coverage is no better than anyone else's. It sucks like the rest
    > of them.
    > Then, when your yearly plan runs out, they try to entice you with 100
    > bonus minutes and some ridiculous "number guard" bull. I tried to
    > speak with 4 different Nextel CSR's the other day (I was extrememly
    > nice). I told them I was interested in finding out if they have any
    > "competitive" plans more in line with the rest of the carriers. Each
    > and everyone of them told me (in different words), "Sorry Charlie. We
    > have what we have and we dont care if you dont like that". I mentioned
    > that I was very satisfied with my other 2 phones from AT&T of many
    > years and that I might be inclined to cancel my 3 Nextel phones and
    > plans. They really didnt give a ****. How nice to be so damn
    > independent that you dont care how you take care of your customers. Id
    > lose each and every customer I have if I treated my customers they way
    > Nextel treats theirs. Just for the record, none of the CSR's I talked
    > to this time were rude, unlike the many other times Ive had to call
    > for various problems.
    > Fred






  3. #3
    rdmiller
    rdmiller is offline
    Sr. Member

    Location
    not here
    Posts
    217 - liked 2 times

    att does have an unlimited plan and i know a few that have...however, i was under the impression that it was $100, not $60.

    Fred:
    i'm not sure so correct me but doesn't att have roaming that regardless of the plan you'd be on you would still have to pay roaming charges should you leave your home network??



  4. #4
    Mike
    Guest

    Re: Nextel Crappy Plans

    I do see what he is saying though. The one size fits all attitude of
    most large companies is discouraging especially to those of us that are
    small business owners who bow and bend daily to entice and keep
    customers. I am to the point now that I expect bad service, and am
    actually surprised when someone goes out of their way to do their job.
    Kind of a sad state of affairs!

    -Mike

    Myself wrote:
    > Dont know what phone company youre talking about. Please inform us all, if
    > it exists. ATT doest not have an unlimited minutes plan for ANY of its
    > minute counts. (Neither local, national, or one-rate.) Nice try though.
    >
    > A good plan was offered last month, sorry you missed it. 1000 anytime,
    > unlimited night/weekend, unlimited direct connect, no roaming/long distance
    > for $55.
    >
    > "Fred" <[email protected]> wrote in message
    > news:[email protected]
    >
    >>WTF is with this company (Nextel)? They have the most expensive phone
    >>plans of any carrier I can find. YES, I know, they have P-T-T and YES
    >>that feature is nice (when it works) but cost is a joke.
    >>Example: If you want the "Unliimited Plan" its going to run you
    >>$199.99 a month ( I dont like worrying about if Im going to go over my
    >>minutes). By comparison, the phone company in my area has AT&T service
    >>and they are offering an "Unlimited Plan" (long distance & roaming)
    >>for $60 a month ! (No P-T-T of course). So does that mean that Nextel
    >>wants $140 a month for Unlimited P-T-T? All the other carriers seem to
    >>be trying to get your business and stay competitive with plans,
    >>pricing and promotional offers.
    >>Nextel on the other hand seems to think they are the "god of gods".
    >>Their coverage is no better than anyone else's. It sucks like the rest
    >>of them.
    >>Then, when your yearly plan runs out, they try to entice you with 100
    >>bonus minutes and some ridiculous "number guard" bull. I tried to
    >>speak with 4 different Nextel CSR's the other day (I was extrememly
    >>nice). I told them I was interested in finding out if they have any
    >>"competitive" plans more in line with the rest of the carriers. Each
    >>and everyone of them told me (in different words), "Sorry Charlie. We
    >>have what we have and we dont care if you dont like that". I mentioned
    >>that I was very satisfied with my other 2 phones from AT&T of many
    >>years and that I might be inclined to cancel my 3 Nextel phones and
    >>plans. They really didnt give a ****. How nice to be so damn
    >>independent that you dont care how you take care of your customers. Id
    >>lose each and every customer I have if I treated my customers they way
    >>Nextel treats theirs. Just for the record, none of the CSR's I talked
    >>to this time were rude, unlike the many other times Ive had to call
    >>for various problems.
    >>Fred

    >
    >
    >





  5. #5
    Myself
    Guest

    Re: Nextel Crappy Plans

    i didnt see it on the website, but if it's true i believe you. i think their
    "one-rate" scheme is the no roaming at all while "national" is national att
    network. at least thats how i perceive it.

    "rdmiller" <[email protected]> wrote in message
    news:[email protected]
    >
    > att does have an unlimited plan and i know a few that have...however, i
    > was under the impression that it was $100, not $60.
    >
    > Fred:
    > i'm not sure so correct me but doesn't att have roaming that regardless
    > of the plan you'd be on you would still have to pay roaming charges
    > should you leave your home network??
    >
    >
    > --
    > rdmiller
    > ------------------------------------------------------------------------
    > http://cellphoneforums.netView this thread:

    http://cellphoneforums.net/t108765.html
    >






  6. #6
    @(none)
    Guest

    Re: Nextel Crappy Plans

    I don't see it on the website either for unlimited...but I know in the
    South East they have a partner network called SunCom and they have
    unlimited for $50 and if you roam you get 300 "just in case minutes"
    including long distance...not bad.

    I have a Nextel promo plan I got in Nov. 400anytime + 200 bonus,
    unlimited NWDC, Long Distance. But I'm thinking to go up one to 1000
    minutes...They never offered that awesome plan here in my market, so the
    only options I get are the Local Instant Connect either 700 = $49.99 or
    1000 = $59.99, unlimited DC, unlimited night/weekend (plus $15 for the
    unlimited NWDC, 2-way text and 100bonus minutes) add $1 for Caller id,
    or voicemail. I don't really use long distance so no biggie. So IMO I
    think Nextel is not too far off from being competitive!

    Myself wrote:
    > i didnt see it on the website, but if it's true i believe you. i think their
    > "one-rate" scheme is the no roaming at all while "national" is national att
    > network. at least thats how i perceive it.
    >
    > "rdmiller" <[email protected]> wrote in message
    > news:[email protected]
    >
    >>att does have an unlimited plan and i know a few that have...however, i
    >>was under the impression that it was $100, not $60.
    >>
    >>Fred:
    >>i'm not sure so correct me but doesn't att have roaming that regardless
    >>of the plan you'd be on you would still have to pay roaming charges
    >>should you leave your home network??
    >>
    >>
    >>--
    >>rdmiller
    >>------------------------------------------------------------------------
    >>http://cellphoneforums.netView this thread:

    >
    > http://cellphoneforums.net/t108765.html
    >
    >
    >




  7. #7
    MarkF
    Guest

    Re: Nextel Crappy Plans

    Fred <[email protected]> wrote in message news:<[email protected]>...
    > WTF is with this company (Nextel)? They have the most expensive phone
    > plans of any carrier I can find. YES, I know, they have P-T-T and YES
    > that feature is nice (when it works) but cost is a joke.
    > Example: If you want the "Unliimited Plan" its going to run you
    > $199.99 a month ( I dont like worrying about if Im going to go over my
    > minutes). By comparison, the phone company in my area has AT&T service
    > and they are offering an "Unlimited Plan" (long distance & roaming)
    > for $60 a month ! (No P-T-T of course). So does that mean that Nextel
    > wants $140 a month for Unlimited P-T-T? All the other carriers seem to
    > be trying to get your business and stay competitive with plans,
    > pricing and promotional offers.
    > Nextel on the other hand seems to think they are the "god of gods".
    > Their coverage is no better than anyone else's. It sucks like the rest
    > of them.
    > Then, when your yearly plan runs out, they try to entice you with 100
    > bonus minutes and some ridiculous "number guard" bull. I tried to
    > speak with 4 different Nextel CSR's the other day (I was extrememly
    > nice). I told them I was interested in finding out if they have any
    > "competitive" plans more in line with the rest of the carriers. Each
    > and everyone of them told me (in different words), "Sorry Charlie. We
    > have what we have and we dont care if you dont like that". I mentioned
    > that I was very satisfied with my other 2 phones from AT&T of many
    > years and that I might be inclined to cancel my 3 Nextel phones and
    > plans. They really didnt give a ****. How nice to be so damn
    > independent that you dont care how you take care of your customers. Id
    > lose each and every customer I have if I treated my customers they way
    > Nextel treats theirs. Just for the record, none of the CSR's I talked
    > to this time were rude, unlike the many other times Ive had to call
    > for various problems.
    > Fred


    Ummm....and your point is?



  8. #8
    Elmo P. Shagnasty
    Guest

    Re: Nextel Crappy Plans

    In article <[email protected]>,
    Fred <[email protected]> wrote:

    > WTF is with this company (Nextel)? They have the most expensive phone
    > plans of any carrier I can find.


    They're aimed at BUSINESSES who need the unique features they offer.
    They're also well prepared to do business on a corporate level.

    Other phone companies want to do business with retail individuals, and
    aren't set up for corporate needs.

    So ignore them. Why do you care? If you're not using PTT, then any
    carrier fills your needs.




  9. #9
    Joshua Miller
    Guest

    Re: Nextel Crappy Plans

    hrm... you pay for not having to worry about how many minutes you use. And
    I havn't seen any other carriers currently that are offering a nationwide
    all-you-can-eat plan. Some/all of them have local all-you-can-eat, but not
    national.. at least not that I've seen, and I'm always looking around, just
    so I know what's out there.

    As for super high prices.. I have 1500 AT (1000 plan, 500 bonus), unlimited
    N/W, unlimited DC, Free LD, and Free Unlimited internet and all I pay is
    $54.99/month. I don't know about you, but I can't find anyone that can beat
    that.


    "Fred" <[email protected]> wrote in message
    news:[email protected]
    > WTF is with this company (Nextel)? They have the most expensive phone
    > plans of any carrier I can find. YES, I know, they have P-T-T and YES
    > that feature is nice (when it works) but cost is a joke.
    > Example: If you want the "Unliimited Plan" its going to run you
    > $199.99 a month ( I dont like worrying about if Im going to go over my
    > minutes). By comparison, the phone company in my area has AT&T service
    > and they are offering an "Unlimited Plan" (long distance & roaming)
    > for $60 a month ! (No P-T-T of course). So does that mean that Nextel
    > wants $140 a month for Unlimited P-T-T? All the other carriers seem to
    > be trying to get your business and stay competitive with plans,
    > pricing and promotional offers.
    > Nextel on the other hand seems to think they are the "god of gods".
    > Their coverage is no better than anyone else's. It sucks like the rest
    > of them.
    > Then, when your yearly plan runs out, they try to entice you with 100
    > bonus minutes and some ridiculous "number guard" bull. I tried to
    > speak with 4 different Nextel CSR's the other day (I was extrememly
    > nice). I told them I was interested in finding out if they have any
    > "competitive" plans more in line with the rest of the carriers. Each
    > and everyone of them told me (in different words), "Sorry Charlie. We
    > have what we have and we dont care if you dont like that". I mentioned
    > that I was very satisfied with my other 2 phones from AT&T of many
    > years and that I might be inclined to cancel my 3 Nextel phones and
    > plans. They really didnt give a ****. How nice to be so damn
    > independent that you dont care how you take care of your customers. Id
    > lose each and every customer I have if I treated my customers they way
    > Nextel treats theirs. Just for the record, none of the CSR's I talked
    > to this time were rude, unlike the many other times Ive had to call
    > for various problems.
    > Fred






  10. #10
    Steve
    Guest

    Re: Nextel Crappy Plans

    I had an unlimited ATT plan for 99.95 but they were part of a special. Don't
    think it was a regular plan.


    "Myself" <[email protected]> wrote in message
    news:[email protected]
    > Dont know what phone company youre talking about. Please inform us all, if
    > it exists. ATT doest not have an unlimited minutes plan for ANY of its
    > minute counts. (Neither local, national, or one-rate.) Nice try though.
    >
    > A good plan was offered last month, sorry you missed it. 1000 anytime,
    > unlimited night/weekend, unlimited direct connect, no roaming/long

    distance
    > for $55.
    >
    > "Fred" <[email protected]> wrote in message
    > news:[email protected]
    > > WTF is with this company (Nextel)? They have the most expensive phone
    > > plans of any carrier I can find. YES, I know, they have P-T-T and YES
    > > that feature is nice (when it works) but cost is a joke.
    > > Example: If you want the "Unliimited Plan" its going to run you
    > > $199.99 a month ( I dont like worrying about if Im going to go over my
    > > minutes). By comparison, the phone company in my area has AT&T service
    > > and they are offering an "Unlimited Plan" (long distance & roaming)
    > > for $60 a month ! (No P-T-T of course). So does that mean that Nextel
    > > wants $140 a month for Unlimited P-T-T? All the other carriers seem to
    > > be trying to get your business and stay competitive with plans,
    > > pricing and promotional offers.
    > > Nextel on the other hand seems to think they are the "god of gods".
    > > Their coverage is no better than anyone else's. It sucks like the rest
    > > of them.
    > > Then, when your yearly plan runs out, they try to entice you with 100
    > > bonus minutes and some ridiculous "number guard" bull. I tried to
    > > speak with 4 different Nextel CSR's the other day (I was extrememly
    > > nice). I told them I was interested in finding out if they have any
    > > "competitive" plans more in line with the rest of the carriers. Each
    > > and everyone of them told me (in different words), "Sorry Charlie. We
    > > have what we have and we dont care if you dont like that". I mentioned
    > > that I was very satisfied with my other 2 phones from AT&T of many
    > > years and that I might be inclined to cancel my 3 Nextel phones and
    > > plans. They really didnt give a ****. How nice to be so damn
    > > independent that you dont care how you take care of your customers. Id
    > > lose each and every customer I have if I treated my customers they way
    > > Nextel treats theirs. Just for the record, none of the CSR's I talked
    > > to this time were rude, unlike the many other times Ive had to call
    > > for various problems.
    > > Fred

    >
    >






  11. #11
    Scott Stephenson
    Guest

    Re: Nextel Crappy Plans


    "nj" <[email protected]> wrote in message
    news:[email protected]
    > Let's just say that Nextel has crappy service in general.
    >
    > I was with them for years and upon review found that they have
    > overbilled us by several thousand dollars over the past 5 years. They
    > as much as admitted they were wrong, but said they would do nothing to
    > make it right.


    It always amazes me that a bill can be provided every month, in much greater
    detail than the majority of other bills, and people complain that they have
    been overcharged for years. I'm sure Nextel (or any other comapny for that
    matter) would be much more willing to help if the customer showed due
    diligence and actually reviewed their bill each month.

    >
    > So check your Nextel bills VERY CAREFULLY. I think they are difficult
    > to follow for a reason.


    This should read "check ALL OF YOUR BILLS very carefully". In the last
    year, I have caught billing errors with my landline provider twice, cable
    company twice, doctor's office more times than I can count, and even my
    mortgage company once. None of these errors lasted more than a single
    billing cycle. Why? Because I actually read the bill instead of just
    filing it away. And in each of these cases, the company in question was
    more than happy to correct the mistake and send out a new bill? Why?
    Because I actually read my bill instead of just filing it away. See a
    pattern?





  12. #12
    Guest

    Re: Nextel Crappy Plans

    What in the world is so hard to fallow about nextel's bills? I find that the
    price is a but hard to swallow at times but I never find it hard to read.
    Everything is listed just fine.


    Scott Stephenson" <[email protected]> wrote in message
    news:[email protected]
    >
    > "nj" <[email protected]> wrote in message
    > news:[email protected]
    > > Let's just say that Nextel has crappy service in general.
    > >
    > > I was with them for years and upon review found that they have
    > > overbilled us by several thousand dollars over the past 5 years. They
    > > as much as admitted they were wrong, but said they would do nothing to
    > > make it right.

    >
    > It always amazes me that a bill can be provided every month, in much

    greater
    > detail than the majority of other bills, and people complain that they

    have
    > been overcharged for years. I'm sure Nextel (or any other comapny for

    that
    > matter) would be much more willing to help if the customer showed due
    > diligence and actually reviewed their bill each month.
    >
    > >
    > > So check your Nextel bills VERY CAREFULLY. I think they are difficult
    > > to follow for a reason.

    >
    > This should read "check ALL OF YOUR BILLS very carefully". In the last
    > year, I have caught billing errors with my landline provider twice, cable
    > company twice, doctor's office more times than I can count, and even my
    > mortgage company once. None of these errors lasted more than a single
    > billing cycle. Why? Because I actually read the bill instead of just
    > filing it away. And in each of these cases, the company in question was
    > more than happy to correct the mistake and send out a new bill? Why?
    > Because I actually read my bill instead of just filing it away. See a
    > pattern?
    >
    >






  13. #13
    Guest

    Re: Nextel Crappy Plans

    Try nextel's free incoming 250 plan ( I call it the Shaniqua Plan). It
    comes with free incoming calls, free night and weekends, 2 way messaging,
    voicemail, caller ID and free long distance for 49.99 during Febuary. The
    only thing you have to be careful of is your outgoing calls during the
    weekdays, but if you can call people and tell them to call you right back
    its not that big of a deal.

    --
    Patrick
    "@(none)" <""cliff\"@(none)"> wrote in message
    news:[email protected]
    > I don't see it on the website either for unlimited...but I know in the
    > South East they have a partner network called SunCom and they have
    > unlimited for $50 and if you roam you get 300 "just in case minutes"
    > including long distance...not bad.
    >
    > I have a Nextel promo plan I got in Nov. 400anytime + 200 bonus,
    > unlimited NWDC, Long Distance. But I'm thinking to go up one to 1000
    > minutes...They never offered that awesome plan here in my market, so the
    > only options I get are the Local Instant Connect either 700 = $49.99 or
    > 1000 = $59.99, unlimited DC, unlimited night/weekend (plus $15 for the
    > unlimited NWDC, 2-way text and 100bonus minutes) add $1 for Caller id,
    > or voicemail. I don't really use long distance so no biggie. So IMO I
    > think Nextel is not too far off from being competitive!
    >
    > Myself wrote:
    > > i didnt see it on the website, but if it's true i believe you. i think

    their
    > > "one-rate" scheme is the no roaming at all while "national" is national

    att
    > > network. at least thats how i perceive it.
    > >
    > > "rdmiller" <[email protected]> wrote in message
    > > news:[email protected]
    > >
    > >>att does have an unlimited plan and i know a few that have...however, i
    > >>was under the impression that it was $100, not $60.
    > >>
    > >>Fred:
    > >>i'm not sure so correct me but doesn't att have roaming that regardless
    > >>of the plan you'd be on you would still have to pay roaming charges
    > >>should you leave your home network??
    > >>
    > >>
    > >>--
    > >>rdmiller
    > >>------------------------------------------------------------------------
    > >>http://cellphoneforums.netView this thread:

    > >
    > > http://cellphoneforums.net/t108765.html
    > >
    > >
    > >






  14. #14
    Guest

    Re: Nextel Crappy Plans

    Same thing happens with every company. Your contract will tell you that you
    must file your dispute with in so many days of the bill being printed. If
    you didn't bother to read what they mailed you and didn't file a dispute to
    have it corrected it's your own fault. Try reading the policies for your
    bank account, credit card, student loan, etc. etc. etc. This is a common
    accounting practice with most every company that you have any financial
    dealings with.

    --
    Patrick
    "nj" <[email protected]> wrote in message
    news:[email protected]
    > Let's just say that Nextel has crappy service in general.
    >
    > I was with them for years and upon review found that they have
    > overbilled us by several thousand dollars over the past 5 years. They
    > as much as admitted they were wrong, but said they would do nothing to
    > make it right.
    >
    > So check your Nextel bills VERY CAREFULLY. I think they are difficult
    > to follow for a reason.






  15. #15
    @(none)
    Guest

    Re: Nextel Crappy Plans

    If its "hard to swallow" you're swallowing the wrong thing :P teasin


    [email protected] wrote:
    > What in the world is so hard to fallow about nextel's bills? I find that the
    > price is a but hard to swallow at times but I never find it hard to read.
    > Everything is listed just fine.
    >
    >
    > Scott Stephenson" <[email protected]> wrote in message
    > news:[email protected]




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