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- 02-12-2004, 08:26 PM #1DebbieGuest
Is anybody else having a problem logging onto the Nextel website? To view or
pay your bill? I've been trying since this morning and timing out on my 11th
hop into Atlanta. I talked to customer service and they eventually said, "Oh
the website is down. Try tomorrow." I really need a copy of my bill now.
I've been trying to log onto this website for at least a week and can't seem
to get a solution. Is anybody else having problems? What's the deal?
› See More: Nextel Website
- 02-12-2004, 08:45 PM #2Sr. Member
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i can get in no problem...check your popup blockers and firewall settings maybe
- 02-13-2004, 06:10 PM #3@(none)Guest
Re: Nextel Website
Debbie wrote:
> Is anybody else having a problem logging onto the Nextel website? To view or
> pay your bill? I've been trying since this morning and timing out on my 11th
> hop into Atlanta. I talked to customer service and they eventually said, "Oh
> the website is down. Try tomorrow." I really need a copy of my bill now.
> I've been trying to log onto this website for at least a week and can't seem
> to get a solution. Is anybody else having problems? What's the deal?
>
>
I was having this similiar issue just recently...but now it opens fine
but when I go to current useage to see how many minutes left it opens my
account with "0" as the account number so I have to click go to master
account then view again...its wierd and just started few days ago ...its
consistent now
- 02-15-2004, 01:04 PM #4MikeGuest
Re: Nextel Website
I am unable to log in from my home, but my office computer has no
problem. I have never been able to figure this out....
Any thoughts??
Mike
none wrote:
> Debbie wrote:
>
>> Is anybody else having a problem logging onto the Nextel website? To
>> view or
>> pay your bill? I've been trying since this morning and timing out on
>> my 11th
>> hop into Atlanta. I talked to customer service and they eventually
>> said, "Oh
>> the website is down. Try tomorrow." I really need a copy of my bill now.
>> I've been trying to log onto this website for at least a week and
>> can't seem
>> to get a solution. Is anybody else having problems? What's the deal?
>>
>>
> I was having this similiar issue just recently...but now it opens fine
> but when I go to current useage to see how many minutes left it opens my
> account with "0" as the account number so I have to click go to master
> account then view again...its wierd and just started few days ago ...its
> consistent now
- 02-15-2004, 06:06 PM #5@(none)Guest
Re: Nextel Website
What operating systems at work/home, what web browser at home/work? what
speed connections to the internet home/work, what times of day/night for
home/work? Many variables...I would guess its Nextel's site just sucks
but ... ;-)
Mike wrote:
> I am unable to log in from my home, but my office computer has no
> problem. I have never been able to figure this out....
>
> Any thoughts??
>
> Mike
>
> none wrote:
>
>> Debbie wrote:
>>
>>> Is anybody else having a problem logging onto the Nextel website? To
>>> view or
>>> pay your bill? I've been trying since this morning and timing out on
>>> my 11th
>>> hop into Atlanta. I talked to customer service and they eventually
>>> said, "Oh
>>> the website is down. Try tomorrow." I really need a copy of my bill now.
>>> I've been trying to log onto this website for at least a week and
>>> can't seem
>>> to get a solution. Is anybody else having problems? What's the deal?
>>>
>>>
>> I was having this similiar issue just recently...but now it opens fine
>> but when I go to current useage to see how many minutes left it opens
>> my account with "0" as the account number so I have to click go to
>> master account then view again...its wierd and just started few days
>> ago ...its consistent now
>
>
- 02-15-2004, 06:38 PM #6MikeGuest
Re: Nextel Website
As it turns out, my router is blocking access to the "My Nextel" portion
of the site. I plugged directly in to the DSL gateway, bypassing the
router, and was able to get in. Will check my settings comparatively
between work and home.
Mike
none wrote:
> What operating systems at work/home, what web browser at home/work? what
> speed connections to the internet home/work, what times of day/night for
> home/work? Many variables...I would guess its Nextel's site just sucks
> but ... ;-)
>
> Mike wrote:
>
>> I am unable to log in from my home, but my office computer has no
>> problem. I have never been able to figure this out....
>>
>> Any thoughts??
>>
>> Mike
>>
>> none wrote:
>>
>>> Debbie wrote:
>>>
>>>> Is anybody else having a problem logging onto the Nextel website? To
>>>> view or
>>>> pay your bill? I've been trying since this morning and timing out on
>>>> my 11th
>>>> hop into Atlanta. I talked to customer service and they eventually
>>>> said, "Oh
>>>> the website is down. Try tomorrow." I really need a copy of my bill
>>>> now.
>>>> I've been trying to log onto this website for at least a week and
>>>> can't seem
>>>> to get a solution. Is anybody else having problems? What's the deal?
>>>>
>>>>
>>> I was having this similiar issue just recently...but now it opens
>>> fine but when I go to current useage to see how many minutes left it
>>> opens my account with "0" as the account number so I have to click go
>>> to master account then view again...its wierd and just started few
>>> days ago ...its consistent now
>>
>>
>>
- 02-17-2004, 09:58 AM #7DebbieGuest
Re: Nextel Website
Hi Mike!
I finally figured it out. I have a Linksys router so I finally went to their
website and found that for a "https" website, I have to go into my router
settings and enable MTU. For the Linksys router you go to Advanced options,
Filters, and at the bottom of that page for MTU - enable and set to 1400.
Hope this helps!
And by the way, once I did that, I couldn't get my e-mail from my VPN site
at work. I have to disable MTU for that. I don't understand all this but
it's working now!
Debbie
"Mike" <[email protected]> wrote in message
news:[email protected]...
> As it turns out, my router is blocking access to the "My Nextel" portion
> of the site. I plugged directly in to the DSL gateway, bypassing the
> router, and was able to get in. Will check my settings comparatively
> between work and home.
>
> Mike
>
> none wrote:
> > What operating systems at work/home, what web browser at home/work? what
> > speed connections to the internet home/work, what times of day/night for
> > home/work? Many variables...I would guess its Nextel's site just sucks
> > but ... ;-)
> >
> > Mike wrote:
> >
> >> I am unable to log in from my home, but my office computer has no
> >> problem. I have never been able to figure this out....
> >>
> >> Any thoughts??
> >>
> >> Mike
> >>
> >> none wrote:
> >>
> >>> Debbie wrote:
> >>>
> >>>> Is anybody else having a problem logging onto the Nextel website? To
> >>>> view or
> >>>> pay your bill? I've been trying since this morning and timing out on
> >>>> my 11th
> >>>> hop into Atlanta. I talked to customer service and they eventually
> >>>> said, "Oh
> >>>> the website is down. Try tomorrow." I really need a copy of my bill
> >>>> now.
> >>>> I've been trying to log onto this website for at least a week and
> >>>> can't seem
> >>>> to get a solution. Is anybody else having problems? What's the deal?
> >>>>
> >>>>
> >>> I was having this similiar issue just recently...but now it opens
> >>> fine but when I go to current useage to see how many minutes left it
> >>> opens my account with "0" as the account number so I have to click go
> >>> to master account then view again...its wierd and just started few
> >>> days ago ...its consistent now
> >>
> >>
> >>
>
- 02-17-2004, 10:08 AM #8MikeGuest
Re: Nextel Website
My Linksys router at work has the MTU option but my Linksys router at
home does not(it is a little older). I will search their site for a
workaround for my model. Thanks for the research!!
Mike
Debbie wrote:
> Hi Mike!
> I finally figured it out. I have a Linksys router so I finally went to their
> website and found that for a "https" website, I have to go into my router
> settings and enable MTU. For the Linksys router you go to Advanced options,
> Filters, and at the bottom of that page for MTU - enable and set to 1400.
> Hope this helps!
> And by the way, once I did that, I couldn't get my e-mail from my VPN site
> at work. I have to disable MTU for that. I don't understand all this but
> it's working now!
> Debbie
>
> "Mike" <[email protected]> wrote in message
> news:[email protected]...
>
>>As it turns out, my router is blocking access to the "My Nextel" portion
>> of the site. I plugged directly in to the DSL gateway, bypassing the
>>router, and was able to get in. Will check my settings comparatively
>>between work and home.
>>
>>Mike
>>
>>none wrote:
>>
>>>What operating systems at work/home, what web browser at home/work? what
>>>speed connections to the internet home/work, what times of day/night for
>>>home/work? Many variables...I would guess its Nextel's site just sucks
>>>but ... ;-)
>>>
>>>Mike wrote:
>>>
>>>
>>>>I am unable to log in from my home, but my office computer has no
>>>>problem. I have never been able to figure this out....
>>>>
>>>>Any thoughts??
>>>>
>>>>Mike
>>>>
>>>>none wrote:
>>>>
>>>>
>>>>>Debbie wrote:
>>>>>
>>>>>
>>>>>>Is anybody else having a problem logging onto the Nextel website? To
>>>>>>view or
>>>>>>pay your bill? I've been trying since this morning and timing out on
>>>>>>my 11th
>>>>>>hop into Atlanta. I talked to customer service and they eventually
>>>>>>said, "Oh
>>>>>>the website is down. Try tomorrow." I really need a copy of my bill
>>>>>>now.
>>>>>>I've been trying to log onto this website for at least a week and
>>>>>>can't seem
>>>>>>to get a solution. Is anybody else having problems? What's the deal?
>>>>>>
>>>>>>
>>>>>
>>>>>I was having this similiar issue just recently...but now it opens
>>>>>fine but when I go to current useage to see how many minutes left it
>>>>>opens my account with "0" as the account number so I have to click go
>>>>>to master account then view again...its wierd and just started few
>>>>>days ago ...its consistent now
>>>>
>>>>
>>>>
>
>
- 02-17-2004, 10:08 AM #9MikeGuest
Re: Nextel Website
My Linksys router at work has the MTU option but my Linksys router at
home does not(it is a little older). I will search their site for a
workaround for my model. Thanks for the research!!
Mike
Debbie wrote:
> Hi Mike!
> I finally figured it out. I have a Linksys router so I finally went to their
> website and found that for a "https" website, I have to go into my router
> settings and enable MTU. For the Linksys router you go to Advanced options,
> Filters, and at the bottom of that page for MTU - enable and set to 1400.
> Hope this helps!
> And by the way, once I did that, I couldn't get my e-mail from my VPN site
> at work. I have to disable MTU for that. I don't understand all this but
> it's working now!
> Debbie
>
> "Mike" <[email protected]> wrote in message
> news:[email protected]...
>
>>As it turns out, my router is blocking access to the "My Nextel" portion
>> of the site. I plugged directly in to the DSL gateway, bypassing the
>>router, and was able to get in. Will check my settings comparatively
>>between work and home.
>>
>>Mike
>>
>>none wrote:
>>
>>>What operating systems at work/home, what web browser at home/work? what
>>>speed connections to the internet home/work, what times of day/night for
>>>home/work? Many variables...I would guess its Nextel's site just sucks
>>>but ... ;-)
>>>
>>>Mike wrote:
>>>
>>>
>>>>I am unable to log in from my home, but my office computer has no
>>>>problem. I have never been able to figure this out....
>>>>
>>>>Any thoughts??
>>>>
>>>>Mike
>>>>
>>>>none wrote:
>>>>
>>>>
>>>>>Debbie wrote:
>>>>>
>>>>>
>>>>>>Is anybody else having a problem logging onto the Nextel website? To
>>>>>>view or
>>>>>>pay your bill? I've been trying since this morning and timing out on
>>>>>>my 11th
>>>>>>hop into Atlanta. I talked to customer service and they eventually
>>>>>>said, "Oh
>>>>>>the website is down. Try tomorrow." I really need a copy of my bill
>>>>>>now.
>>>>>>I've been trying to log onto this website for at least a week and
>>>>>>can't seem
>>>>>>to get a solution. Is anybody else having problems? What's the deal?
>>>>>>
>>>>>>
>>>>>
>>>>>I was having this similiar issue just recently...but now it opens
>>>>>fine but when I go to current useage to see how many minutes left it
>>>>>opens my account with "0" as the account number so I have to click go
>>>>>to master account then view again...its wierd and just started few
>>>>>days ago ...its consistent now
>>>>
>>>>
>>>>
>
>
- 02-17-2004, 10:10 AM #10MikeGuest
Re: Nextel Website
My Linksys router at work has the MTU option but my Linksys router at
home does not(it is a little older). I will search their site for a
workaround for my model. Thanks for the research!!
Mike
Debbie wrote:
> Hi Mike!
> I finally figured it out. I have a Linksys router so I finally went to their
> website and found that for a "https" website, I have to go into my router
> settings and enable MTU. For the Linksys router you go to Advanced options,
> Filters, and at the bottom of that page for MTU - enable and set to 1400.
> Hope this helps!
> And by the way, once I did that, I couldn't get my e-mail from my VPN site
> at work. I have to disable MTU for that. I don't understand all this but
> it's working now!
> Debbie
>
> "Mike" <[email protected]> wrote in message
> news:[email protected]...
>
>>As it turns out, my router is blocking access to the "My Nextel" portion
>> of the site. I plugged directly in to the DSL gateway, bypassing the
>>router, and was able to get in. Will check my settings comparatively
>>between work and home.
>>
>>Mike
>>
>>none wrote:
>>
>>>What operating systems at work/home, what web browser at home/work? what
>>>speed connections to the internet home/work, what times of day/night for
>>>home/work? Many variables...I would guess its Nextel's site just sucks
>>>but ... ;-)
>>>
>>>Mike wrote:
>>>
>>>
>>>>I am unable to log in from my home, but my office computer has no
>>>>problem. I have never been able to figure this out....
>>>>
>>>>Any thoughts??
>>>>
>>>>Mike
>>>>
>>>>none wrote:
>>>>
>>>>
>>>>>Debbie wrote:
>>>>>
>>>>>
>>>>>>Is anybody else having a problem logging onto the Nextel website? To
>>>>>>view or
>>>>>>pay your bill? I've been trying since this morning and timing out on
>>>>>>my 11th
>>>>>>hop into Atlanta. I talked to customer service and they eventually
>>>>>>said, "Oh
>>>>>>the website is down. Try tomorrow." I really need a copy of my bill
>>>>>>now.
>>>>>>I've been trying to log onto this website for at least a week and
>>>>>>can't seem
>>>>>>to get a solution. Is anybody else having problems? What's the deal?
>>>>>>
>>>>>>
>>>>>
>>>>>I was having this similiar issue just recently...but now it opens
>>>>>fine but when I go to current useage to see how many minutes left it
>>>>>opens my account with "0" as the account number so I have to click go
>>>>>to master account then view again...its wierd and just started few
>>>>>days ago ...its consistent now
>>>>
>>>>
>>>>
>
>
- 02-17-2004, 02:28 PM #11DevilsPGDGuest
Re: Nextel Website
In message <<[email protected]>> Mike <[email protected]> did
ramble:
>My Linksys router at work has the MTU option but my Linksys router at
>home does not(it is a little older). I will search their site for a
>workaround for my model. Thanks for the research!!
Probably a firmware issue -- The older ones have some data corruption
issues too, I'd highly recommend upgrading.
--
A cheap shot is a terrible thing to waste.
- 02-19-2004, 05:26 AM #12Guest
Re: Nextel Website
have the customer care rep email or fax a copy to you. As long as they
don't mail it, they shouldn't charge you anything for the copy.
--
"Debbie" <[email protected]> wrote in message
news:[email protected]...
> Is anybody else having a problem logging onto the Nextel website? To view
or
> pay your bill? I've been trying since this morning and timing out on my
11th
> hop into Atlanta. I talked to customer service and they eventually said,
"Oh
> the website is down. Try tomorrow." I really need a copy of my bill now.
> I've been trying to log onto this website for at least a week and can't
seem
> to get a solution. Is anybody else having problems? What's the deal?
>
>
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