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  1. #1
    jeff
    Guest
    Are there any companies out there that resell Nextel server under their own
    brand, so that you deal with them and not Nextel for your billing and
    customer service issues? I know there are companies that do this with other
    carriers, but I haven't personally encountered one with Nextel.

    I've had an ongoing dispute with Nextel's customer service and billing
    people, to the point where I absolutely hate the company. However, I need
    something like their packetstream data service and they are they only
    carrier that has towers where I need them. (Although their coverage is
    spotty too.) I would much prefer to deal with somebody else if at all
    possible, even if it a puppet head for customer service.

    -Jeff





    See More: Any self-branded resellers?




  2. #2
    Scott Stephenson
    Guest

    Re: Any self-branded resellers?


    "jeff" <[email protected]> wrote in message
    news:[email protected]
    > Are there any companies out there that resell Nextel server under their

    own
    > brand, so that you deal with them and not Nextel for your billing and
    > customer service issues? I know there are companies that do this with

    other
    > carriers, but I haven't personally encountered one with Nextel.
    >
    > I've had an ongoing dispute with Nextel's customer service and billing
    > people, to the point where I absolutely hate the company. However, I need
    > something like their packetstream data service and they are they only
    > carrier that has towers where I need them. (Although their coverage is
    > spotty too.) I would much prefer to deal with somebody else if at all
    > possible, even if it a puppet head for customer service.
    >

    No- Nextel doesn't deal with resellers. The closest they have come was
    Boost Mobile (prepaid), but they bought the company sometime last year.





  3. #3
    Mark Kim
    Guest

    Re: Any self-branded resellers?

    The only other iDEN Provider that I know of is SouthernLINC, servicing
    mainly Georgia and its surrounding areas.

    http://www.southernlinc.com

    Southern LINC also has the Falcon Phones as well. If you live in Georgia,
    you might want to try Southern LINC.





  4. #4
    jeff
    Guest

    Re: Any self-branded resellers?

    "Mark Kim" <[email protected]> wrote in message
    news:[email protected]_s52...
    > The only other iDEN Provider that I know of is SouthernLINC, servicing
    > mainly Georgia and its surrounding areas.
    >
    > http://www.southernlinc.com
    >
    > Southern LINC also has the Falcon Phones as well. If you live in Georgia,
    > you might want to try Southern LINC.
    >
    >


    Thanks, but I already about Sothern LINC. Unfortunately, I'm in Michigan so
    that does me no good.

    Actually what I had meant by my original post was to question if there were
    any companies actually reselling Nextel's own service under a different
    name. This is how my Verizon Wireless America's Choice plan works, which is
    actually through Cellular 4 Less Inc. Saving $13 a month and not having to a
    sign a contract made it well worth it for me.

    Really all I want is a PDA with a real web browser and wireless internet
    access on it. I could care less if it is iDen, CDMA, mobitex, wi-fi, or two
    cans and a cordless string. I live in the thumb area of Michigan though, so
    there isn't much available (not even the cordless tin-cans). As far as I can
    tell, Thumb Cellular and Dobson Cellular One do not offer any sort of data
    access beyond plain basic text messaging. Nextel has it's Packetstream Gold
    service which would work for my purposes, but I've dealt with them before
    and they were a total pain to deal with. Then Cingular has for some reason a
    "mobitex" data coverage out here but not voice cellular coverage, and I've
    gone around in circles with them trying to figure out how to order it. (They
    say they have the coverage but no service, whatever that means.)

    -Jeff







  5. #5
    Mark Kim
    Guest

    Re: Any self-branded resellers?

    I don't think Nextel ever wants to deal with resellers at all--that's how
    Nextel prevents themselves from paying loyalties to other people of having
    to have resellers. Nextel does everything on their own, which means that
    they only want to be an independent provider and nothing else. They are
    trying to improve their customer service, though it has some catching up to
    do. I haven't had a problem with Customer Service yet, although I had a
    billing dispute with Verizon Wireless one time with a duplicate payment.

    "jeff" <[email protected]> wrote in message
    news:[email protected]
    > "Mark Kim" <[email protected]> wrote in message
    > news:[email protected]_s52...
    > > The only other iDEN Provider that I know of is SouthernLINC, servicing
    > > mainly Georgia and its surrounding areas.
    > >
    > > http://www.southernlinc.com
    > >
    > > Southern LINC also has the Falcon Phones as well. If you live in

    Georgia,
    > > you might want to try Southern LINC.
    > >
    > >

    >
    > Thanks, but I already about Sothern LINC. Unfortunately, I'm in Michigan

    so
    > that does me no good.
    >
    > Actually what I had meant by my original post was to question if there

    were
    > any companies actually reselling Nextel's own service under a different
    > name. This is how my Verizon Wireless America's Choice plan works, which

    is
    > actually through Cellular 4 Less Inc. Saving $13 a month and not having to

    a
    > sign a contract made it well worth it for me.
    >
    > Really all I want is a PDA with a real web browser and wireless internet
    > access on it. I could care less if it is iDen, CDMA, mobitex, wi-fi, or

    two
    > cans and a cordless string. I live in the thumb area of Michigan though,

    so
    > there isn't much available (not even the cordless tin-cans). As far as I

    can
    > tell, Thumb Cellular and Dobson Cellular One do not offer any sort of data
    > access beyond plain basic text messaging. Nextel has it's Packetstream

    Gold
    > service which would work for my purposes, but I've dealt with them before
    > and they were a total pain to deal with. Then Cingular has for some reason

    a
    > "mobitex" data coverage out here but not voice cellular coverage, and I've
    > gone around in circles with them trying to figure out how to order it.

    (They
    > say they have the coverage but no service, whatever that means.)
    >
    > -Jeff
    >
    >
    >
    >