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  1. #1
    Fred
    Guest
    Anyone here using the Mobile Email and Desktop Assistant?

    I am using them but I am having one problem.
    I am using Outlook 2003 with multiple POP accounts.
    Outlook needs to be open and the Desktop Assistant needs to be running so
    access to my email and contacts on my computer can be accessed from my i730.
    The problem is that I cannot change Outlook Profiles.
    The Desktop Assistant only lists one profile.
    I have created another profile in Outlook for my mail but cannot change it
    in the Desktop Assistant.
    I have uninstalled, reinstalled and tried to edit the profile settings in
    Regedit (put settings back since no change), but cannot change profiles.
    I have called Nextel customer service, but got nowhere. I was escalated
    through at least 4 levels of service.
    The last person told me that my setup should not work because it only works
    with Outlook that is configured as an Exchange client.
    My setup works perfectly with access to my email, contacts and calendar as
    if I was on my computer. I can send and receive email from my phone and the
    sent mail shows up in my sent items folder in Outlook.

    I think there is a fault in the Desktop Assistant program that will not
    recognize any other profiles on Outlook.

    Any one else using this and having any problems?





    See More: Anyone here using the Mobile Email and Desktop Assistant?




  2. #2
    kz
    Guest

    Re: Anyone here using the Mobile Email and Desktop Assistant?

    No problems on my end. I've been using it for over a year with no problems
    at all and we are not using an Exchange Server.

    --KZ






  3. #3
    BrianT
    Guest

    Re: Anyone here using the Mobile Email and Desktop Assistant?

    I've been trying to setup Destop Assitant for 2 days but I don't show any
    profiles to choose from.
    Has anyone had that issue? is there a work around?

    "Fred" <[email protected]> wrote in message
    news:[email protected]
    > Anyone here using the Mobile Email and Desktop Assistant?
    >
    > I am using them but I am having one problem.
    > I am using Outlook 2003 with multiple POP accounts.
    > Outlook needs to be open and the Desktop Assistant needs to be running so
    > access to my email and contacts on my computer can be accessed from my

    i730.
    > The problem is that I cannot change Outlook Profiles.
    > The Desktop Assistant only lists one profile.
    > I have created another profile in Outlook for my mail but cannot change it
    > in the Desktop Assistant.
    > I have uninstalled, reinstalled and tried to edit the profile settings in
    > Regedit (put settings back since no change), but cannot change profiles.
    > I have called Nextel customer service, but got nowhere. I was escalated
    > through at least 4 levels of service.
    > The last person told me that my setup should not work because it only

    works
    > with Outlook that is configured as an Exchange client.
    > My setup works perfectly with access to my email, contacts and calendar as
    > if I was on my computer. I can send and receive email from my phone and

    the
    > sent mail shows up in my sent items folder in Outlook.
    >
    > I think there is a fault in the Desktop Assistant program that will not
    > recognize any other profiles on Outlook.
    >
    > Any one else using this and having any problems?
    >
    >






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