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  1. #31
    Peterbilt
    Guest

    Re: Re: Very unhappy with Nextel

    Want my Blackberry 7510? By the way, I have noticed that with Sprint,
    dropped calls has more to do with the phone than the service. When I had my
    touchpoint I dropped a few here and there but got more frequent when the
    phone started getting about a year old. When I upgraded to a Samsung N400 I
    didn't drop any for eight months at which point I returned the phone for a
    replacement since it was still under warranty. When I got my Sanyo 8100 I
    didn't drop not a one but I didn't like the phone so I switched to a Sanyo
    RL2000 and to date that has to be the best phone I have ever had. No dropped
    calls, crystal clear sound and it's rugged. For the most part dropped calls
    for a particular phone are known issues at Sprint. Complain and you will get
    a new one as long as it's still under warranty. Not so with Nextel.

    "aim1crzy" <[email protected]> wrote in message
    news:[email protected]...
    >
    > sprint can suck a nut! i had the worst service with them. they dropped
    > so many of my calls it wasnt funny. they screwed me over so bad on my
    > bill more then once. i love my netxel. i get service everyone, and they
    > haven't screwed me once yet. but if anyone not happy with nextel and
    > has a newer phone like i95,i90 or the i730 let me know if you wanna
    > sell it. i would never go back to sprint as long as i live.
    >
    >
    > --
    > aim1crzy
    > ------------------------------------------------------------------------
    > http://cellphoneforums.netView this thread:

    http://cellphoneforums.net/t144787.html
    >







    See More: Very unhappy with Nextel




  2. #32
    aim1crzy
    aim1crzy is offline
    Junior Member

    Location
    detroit
    Posts
    21

    how much for the blackberry?

    how big is the blackberry phone? i have the i60 right now i don't want some big phone. just let me know.



  3. #33
    WindsorFox[SS]
    Guest

    Re: Very unhappy with Nextel

    aim1crzy wrote:

    > how big is the blackberry phone? i have the i60 right now i don't want
    > some big phone. just let me know.
    >



    Pick up a hand held calculator at Wal-Mart, preferably a bright
    blue one, and hold it too your head and talk to it like a fone. There
    ya go.... ROFL!




  4. #34
    Samantha
    Guest

    Re: Very unhappy with Nextel

    Wait for the Nextel i930

    On Sun, 15 Aug 2004 20:47:08 -0500, "WindsorFox[SS]"
    <[email protected]> wrote:

    >aim1crzy wrote:
    >
    >> how big is the blackberry phone? i have the i60 right now i don't want
    >> some big phone. just let me know.
    >>

    >
    >
    > Pick up a hand held calculator at Wal-Mart, preferably a bright
    >blue one, and hold it too your head and talk to it like a fone. There
    >ya go.... ROFL!





  5. #35
    Peterbilt
    Guest

    Re: Re: Very unhappy with Nextel

    It is bigger but smaller than my Palm Tungsten C.

    "aim1crzy" <[email protected]> wrote in message
    news:[email protected]...
    >
    > how big is the blackberry phone? i have the i60 right now i don't want
    > some big phone. just let me know.
    >
    >
    > --
    > aim1crzy
    > ------------------------------------------------------------------------
    > http://cellphoneforums.netView this thread:

    http://cellphoneforums.net/t144787.html
    >







  6. #36
    dep_blueman
    Guest

    Re: Very unhappy with Nextel

    OTOH, Nextel has fixed my broken phones long out of their 1yr Moto.
    warr. for $35 more than once when the dammage was clearly my fault.
    It was a lot better than buyng a new phone and I was up and running in
    < 20 min. each time.

    -D

    Peterbilt" <[email protected]> wrote in message news:<[email protected]>...
    > I'm going back to Sprint ASAP. I'll even pay the $150 early termination fee.
    > I bought a Blackberry 7510 and the DC button needs to be replaced. Nextel
    > wants me to do one of three things.
    >
    > 1) Send the BB back to Rim for warranty repair so I'll be without a phone
    > for at least two weeks and I have to pay shipping I'm sure.
    > 2) Pay a service center $35 for a repair that is clearly a warranty repair
    > and should be for free.
    > 3) Pay $2.50 per month for 'free' repair at any service center. But, it's
    > not free if I have to pay $2.50 per month.
    >
    > All of these are unacceptable!
    > I bought the phone from Nextel.com (directly from Nextel) so why do I have
    > to send it to Rim for repair? With Sprint, I buy a phone from them and THEY
    > repair or replace it, not the manufacturer. You would think paying over $400
    > for a phone and $100 per month for service they would 'try' to accomodate
    > you a little. All I have gotten was a wealth of mis-information from Nextel,
    > empty pockets and the run around to three, yes three service centers that
    > wouldn't look at the phone. One of these was Staples and they don't even
    > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS!




  7. #37
    dep_blueman
    Guest

    Re: Very unhappy with Nextel

    I have to agree. I would much rather see top posting. Nine times out
    of ten I already know the context of the thread so I don't need to see
    the previous post quoted before I see the current post.

    Also, I am a big fan of the [snip] as not to leave a zillion lines to
    post over and over and over.

    -D

    "WindsorFox[SS]" <[email protected]> wrote in message news:<VpbTc.28248$Jo1.2091@lakeread01>...
    > Richard Ness wrote:
    >
    > > I personally prefer top posting.
    > > I do it and I encourage everyone else to do to.
    > > So, go away...
    > >

    >
    > So what you are saying is you know better but do it anyway because
    > you do not care about anyone but yourself? What an asshole. Take a
    > look, even a moron can see that it complicates the reading and makes
    > a thread hard to follow and not trimming out the unnecessary text
    > makes it that much worse. There should be a block installed for AOL,
    > WebTV and Comcast users, and for anyone that uses Outlook Express
    > that you can only read Usenet and not post until you learn how to do
    > it. It figures you are positive for both of the above.




  8. #38
    dep_blueman
    Guest

    Re: Very unhappy with Nextel

    There are two things getting crossed here.

    You only have to pay Nextel $35 or $2.50/month if you want them to fix
    your phone. If you want RIM to fix it then you can send it in to them
    and they will fix it for free and send it back.

    RIM makes the Blackberry (using iDEN parts from Motorola) and is on
    the hook for service if it breaks but Nextel offers the walk in
    service for people who are not under warranty or who don't want to
    wait for the manf. to fix their unit.

    The key, if you want Nextel to fix your phone, is to go to a Nextel
    owned service center. It is amazing what they can fix in under a half
    an hour. They list them on their web site.

    -D

    "Peterbilt" <[email protected]> wrote in message news:<[email protected]>...
    > I'm going back to Sprint ASAP. I'll even pay the $150 early termination fee.
    > I bought a Blackberry 7510 and the DC button needs to be replaced. Nextel
    > wants me to do one of three things.
    >
    > 1) Send the BB back to Rim for warranty repair so I'll be without a phone
    > for at least two weeks and I have to pay shipping I'm sure.
    > 2) Pay a service center $35 for a repair that is clearly a warranty repair
    > and should be for free.
    > 3) Pay $2.50 per month for 'free' repair at any service center. But, it's
    > not free if I have to pay $2.50 per month.
    >
    > All of these are unacceptable!
    > I bought the phone from Nextel.com (directly from Nextel) so why do I have
    > to send it to Rim for repair? With Sprint, I buy a phone from them and THEY
    > repair or replace it, not the manufacturer. You would think paying over $400
    > for a phone and $100 per month for service they would 'try' to accomodate
    > you a little. All I have gotten was a wealth of mis-information from Nextel,
    > empty pockets and the run around to three, yes three service centers that
    > wouldn't look at the phone. One of these was Staples and they don't even
    > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS!




  9. #39
    Peterbilt
    Guest

    Re: Very unhappy with Nextel

    I know it was either $35 or $2.50 per month but why should I have to pay
    either of those when the phone is still under warranty and it is a warrantry
    repair? Also why should I have to wait a week or two to get a new phone from
    Rim? The service centers I went to wouldn't even 'look' at the phone since
    it was a blackberry. They didn't ask what was wrong with it or even go over
    weather I had paid the $2.50 per month or their own charges. They wouldn't
    even look at it since it was a Blackberry. For the $400 I spent on the phone
    and the $100 per month I'm spending on the service AND that this is a
    corporate account I think they should be a little more receptive to my
    needs. When I was with Sprint I had just a personal account and they
    basically kissed my ass. I'm not asking for Nextel to do that but I want a
    company to stand behind the products that they sell and Nextel isn't.
    They're just blowing me off and giving me the run around.

    "dep_blueman" <[email protected]> wrote in message
    news:[email protected]...
    > There are two things getting crossed here.
    >
    > You only have to pay Nextel $35 or $2.50/month if you want them to fix
    > your phone. If you want RIM to fix it then you can send it in to them
    > and they will fix it for free and send it back.
    >
    > RIM makes the Blackberry (using iDEN parts from Motorola) and is on
    > the hook for service if it breaks but Nextel offers the walk in
    > service for people who are not under warranty or who don't want to
    > wait for the manf. to fix their unit.
    >
    > The key, if you want Nextel to fix your phone, is to go to a Nextel
    > owned service center. It is amazing what they can fix in under a half
    > an hour. They list them on their web site.
    >
    > -D
    >
    > "Peterbilt" <[email protected]> wrote in message

    news:<[email protected]>...
    > > I'm going back to Sprint ASAP. I'll even pay the $150 early termination

    fee.
    > > I bought a Blackberry 7510 and the DC button needs to be replaced.

    Nextel
    > > wants me to do one of three things.
    > >
    > > 1) Send the BB back to Rim for warranty repair so I'll be without a

    phone
    > > for at least two weeks and I have to pay shipping I'm sure.
    > > 2) Pay a service center $35 for a repair that is clearly a warranty

    repair
    > > and should be for free.
    > > 3) Pay $2.50 per month for 'free' repair at any service center. But,

    it's
    > > not free if I have to pay $2.50 per month.
    > >
    > > All of these are unacceptable!
    > > I bought the phone from Nextel.com (directly from Nextel) so why do I

    have
    > > to send it to Rim for repair? With Sprint, I buy a phone from them and

    THEY
    > > repair or replace it, not the manufacturer. You would think paying over

    $400
    > > for a phone and $100 per month for service they would 'try' to

    accomodate
    > > you a little. All I have gotten was a wealth of mis-information from

    Nextel,
    > > empty pockets and the run around to three, yes three service centers

    that
    > > wouldn't look at the phone. One of these was Staples and they don't even
    > > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS!






  10. #40
    WindsorFox[SS]
    Guest

    Re: Very unhappy with Nextel

    dep_blueman wrote:

    > OTOH, Nextel has fixed my broken phones long out of their 1yr Moto.
    > warr. for $35 more than once when the dammage was clearly my fault.
    > It was a lot better than buyng a new phone and I was up and running in
    > < 20 min. each time.
    >
    > -D


    Word




  11. #41
    Scott Stephenson
    Guest

    Re: Very unhappy with Nextel


    "Peterbilt" <[email protected]> wrote in message
    news:[email protected]...
    > I know it was either $35 or $2.50 per month but why should I have to pay
    > either of those when the phone is still under warranty and it is a

    warrantry
    > repair?


    Who wrote the warranty- Nextel or RIM?

    Also why should I have to wait a week or two to get a new phone from
    > Rim?


    What are the terms of the warranty? Does it specifically state that RIM is
    the only authorized repair outlet for warranty issues?

    The service centers I went to wouldn't even 'look' at the phone since
    > it was a blackberry.


    See last statement- they may not be authorized to repair Blackberrys under
    warranty, and would then be providing a service with no chance of
    compensation.

    They didn't ask what was wrong with it or even go over
    > weather I had paid the $2.50 per month or their own charges. They wouldn't
    > even look at it since it was a Blackberry. For the $400 I spent on the

    phone
    > and the $100 per month I'm spending on the service AND that this is a
    > corporate account I think they should be a little more receptive to my
    > needs.


    The authorized service center is just that- an authorized agent. They don't
    see a penny of the money you spent on the phone or your service.

    >When I was with Sprint I had just a personal account and they
    > basically kissed my ass. I'm not asking for Nextel to do that but I want a
    > company to stand behind the products that they sell and Nextel isn't.


    Read the warranty. Just a clue (direct from the Nextel website)- "Coverage
    is subject to the terms of the Research in Motion limited warranty."

    > They're just blowing me off and giving me the run around.
    >


    Actually, it sounds like you have an avenue to pursue- you have just deemed
    it too inconvenient for your needs





  12. #42
    Peterbilt
    Guest

    Re: Very unhappy with Nextel

    I see the point you're trying to make... but if this were the case why would
    they be 'willing' to give me 'free' repair anywhere if I pay $2.50 per month
    or a $35 per instance charge? Authorized repair my ass. It's all about the
    money and nothing to do with the customer.

    "Scott Stephenson" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Peterbilt" <[email protected]> wrote in message
    > news:[email protected]...
    > > I know it was either $35 or $2.50 per month but why should I have to pay
    > > either of those when the phone is still under warranty and it is a

    > warrantry
    > > repair?

    >
    > Who wrote the warranty- Nextel or RIM?
    >
    > Also why should I have to wait a week or two to get a new phone from
    > > Rim?

    >
    > What are the terms of the warranty? Does it specifically state that RIM

    is
    > the only authorized repair outlet for warranty issues?
    >
    > The service centers I went to wouldn't even 'look' at the phone since
    > > it was a blackberry.

    >
    > See last statement- they may not be authorized to repair Blackberrys under
    > warranty, and would then be providing a service with no chance of
    > compensation.
    >
    > They didn't ask what was wrong with it or even go over
    > > weather I had paid the $2.50 per month or their own charges. They

    wouldn't
    > > even look at it since it was a Blackberry. For the $400 I spent on the

    > phone
    > > and the $100 per month I'm spending on the service AND that this is a
    > > corporate account I think they should be a little more receptive to my
    > > needs.

    >
    > The authorized service center is just that- an authorized agent. They

    don't
    > see a penny of the money you spent on the phone or your service.
    >
    > >When I was with Sprint I had just a personal account and they
    > > basically kissed my ass. I'm not asking for Nextel to do that but I want

    a
    > > company to stand behind the products that they sell and Nextel isn't.

    >
    > Read the warranty. Just a clue (direct from the Nextel website)-

    "Coverage
    > is subject to the terms of the Research in Motion limited warranty."
    >
    > > They're just blowing me off and giving me the run around.
    > >

    >
    > Actually, it sounds like you have an avenue to pursue- you have just

    deemed
    > it too inconvenient for your needs
    >
    >






  13. #43
    Mark
    Guest

    Re: Very unhappy with Nextel

    On Fri, 13 Aug 2004 19:03:08 -0400, "MichiganHotBear"
    <[email protected]> wrote:

    >Trust me dorkella,


    Give me a call when you get out of elementary school. What a laughable fool
    you are!

    Thanks for displaying it for everyone else.



  14. #44
    Mark
    Guest

    Re: Very unhappy with Nextel

    On Fri, 13 Aug 2004 19:07:03 -0400, "MichiganHotBear"
    <[email protected]> wrote:

    >What made you think a cell phone could be used like a bar of soap?


    Thanks for confirming that I managed to crawl right up your ass and piss you
    off. Stop posting stupid made up drool and it won't happen again, child.

    You go right ahead and keep stalking me with a childish reply to every single
    post I make.

    Now go away little boy. I'm bored with you now.



  15. #45
    dep_blueman
    Guest

    Re: Very unhappy with Nextel

    "Peterbilt" <[email protected]> wrote in message news:<[email protected]>...
    > I know it was either $35 or $2.50 per month but why should I have to pay
    > either of those when the phone is still under warranty and it is a warrantry
    > repair?

    You don't. You can send the unit to RIM and they will fix it for
    free.

    > Also why should I have to wait a week or two to get a new phone from
    > Rim?

    I don't know. I would call RIM and ask them. Also, if you have a
    large corp. account ask your account rep. if she/he can get you a
    loaner unit while your's is out to repair.

    > The service centers I went to wouldn't even 'look' at the phone since
    > it was a blackberry. They didn't ask what was wrong with it or even go over
    > weather I had paid the $2.50 per month or their own charges. They wouldn't
    > even look at it since it was a Blackberry.

    You need to go to a Nextel OWNED service center and be sure to call
    first and ask if they do walk in service (you would need level 2
    service per the Nextel web site I would guess) on RIM units. Many
    retail stores are listed as doing service but that are NOT THE SAME as
    a dedicated service center. If you are in Chicagoland I know of one
    who can have you up and running in no time flat.

    -D



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