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  1. #1
    TC
    Guest
    I'm looking for new cell service.

    I was wondering if anyone can help give me a comparison and their
    thoughts on Cingular Vs. Nextel. I want to know it all. Dropped calls,
    coverage, customer service, etc.

    Both have services I like and there is little overlap.

    I do plan to use this around Albany County (and surrounding area's)
    and Sullivan County (and surrounding area's) of New York.

    Please be honest. I don't want to get screwed like I did with Verizon.

    Thank you,

    TC




    See More: Cingular Vs. Nextel




  2. #2
    Dave C.
    Guest

    Re: Cingular Vs. Nextel


    "TC" <[email protected]> wrote in message
    news:[email protected]
    > I'm looking for new cell service.
    >
    > I was wondering if anyone can help give me a comparison and their
    > thoughts on Cingular Vs. Nextel. I want to know it all. Dropped calls,
    > coverage, customer service, etc.
    >
    > Both have services I like and there is little overlap.
    >
    > I do plan to use this around Albany County (and surrounding area's)
    > and Sullivan County (and surrounding area's) of New York.
    >
    > Please be honest. I don't want to get screwed like I did with Verizon.
    >
    > Thank you,
    >
    > TC


    Nextel is horrible. If you want most of your incoming calls going straight
    to voicemail, "system busy" most of the time when trying to make outgoing
    calls, outgoing calls mysteriously disconnecting while dialing, outgoing
    calls one way (you can hear them, they can't hear you), CONNECTED calls (it
    happens sometimes) with horrible echoes on BOTH ends, and frequent
    disonnects, then you will love Nextel. Other than that, anything is better
    than Nextel. -Dave (nextel DIE DIE DIE!!!!)





  3. #3
    TC
    Guest

    Re: Cingular Vs. Nextel

    On Mon, 11 Oct 2004 14:58:05 -0400, Steve <[email protected]> wrote:

    >In article <[email protected]>,
    > TC <[email protected]> wrote:
    >
    >> I'm looking for new cell service.
    >>
    >> I was wondering if anyone can help give me a comparison and their
    >> thoughts on Cingular Vs. Nextel. I want to know it all. Dropped calls,
    >> coverage, customer service, etc.
    >>
    >> Both have services I like and there is little overlap.
    >>
    >> I do plan to use this around Albany County (and surrounding area's)
    >> and Sullivan County (and surrounding area's) of New York.
    >>
    >> Please be honest. I don't want to get screwed like I did with Verizon.
    >>
    >> Thank you,
    >>
    >> TC

    >
    >Here's honesty.
    >
    >You are talking about using it in areas, extremely rural, with mountains
    >and valleys. Nextel doesn't have enough coverage in these areas anyway
    >so they should not be considered. I have Cingular and Verizon. Verizon
    >might be just slightly better in those areas than Cingular, just
    >slightly if at all. If you think that traveling in areas like this, and
    >less populated surrounding areas, and not getting a dropped call means
    >that you are getting screwed, then you will never be happy with any
    >service and you have totally unrealistic expectations about using a
    >cellular phone.


    I relize I can't escape dropped calls. But which has less. In the past
    I have used Verizon but they kept double billing me adding and taking
    away features with out my knowledge. I'm using Virgin right now but
    they are expensive (It's pre-pay it's a given) and have some glitches
    and bad custamer service.

    I'm looking at what will be the best for me. right now and I'm trying
    to find out what real people think not what I am being told by those
    trying to sell me something.

    TC




  4. #4
    TC
    Guest

    Re: Cingular Vs. Nextel

    On Mon, 11 Oct 2004 21:57:11 GMT, "(Pete Cresswell)" <[email protected]> wrote:

    >RE/
    >>I was wondering if anyone can help give me a comparison and their
    >>thoughts on Cingular Vs. Nextel.

    >
    >I dropped NexTel in the Philadelphia area because their messaging wasn't
    >reliable enough. For instance, I'd get an urgent message from somebody on
    >Monday or Tuesday saying "Pete, it's 10:30 Sunday morning and we need you onsite
    >asap.".
    >
    >After a few calls to their support desk, somebody finally admitted that they
    >just took the whole messaging system down for maintainence sometimes. Must've
    >been frequently on Sundays...because that was definately *the* problem day.
    >
    >I have Cingular now. I don't think anybody *loves* their cell phone provider,
    >but Cingular hasn't been all that bad. My only current gripe (beyond lousy
    >support - which is probably universal...) is that they've closed their walk-in
    >repair facilities around here.


    Pete,

    I deffently agree that no carrier is perfect. I have yet to
    figure out why each carrier has there own way to screw the casumer.
    I'm just trying to find one that won't be to painful

    TC




  5. #5
    Smitty Smitt
    Guest

    Re: Cingular Vs. Nextel

    One thing i can say from personal experience.....Nextel has better customer
    service than Cingular. If you go with Cingular and have no need to call
    customer service you will be ok. I use Nextel for my business and the "free
    incoming" cant be beat!


    "TC" <[email protected]> wrote in message
    news:sbgmm0dt4f89mpk[email protected]
    > On Mon, 11 Oct 2004 21:57:11 GMT, "(Pete Cresswell)" <[email protected]> wrote:
    >
    >>RE/
    >>>I was wondering if anyone can help give me a comparison and their
    >>>thoughts on Cingular Vs. Nextel.

    >>
    >>I dropped NexTel in the Philadelphia area because their messaging wasn't
    >>reliable enough. For instance, I'd get an urgent message from somebody on
    >>Monday or Tuesday saying "Pete, it's 10:30 Sunday morning and we need you
    >>onsite
    >>asap.".
    >>
    >>After a few calls to their support desk, somebody finally admitted that
    >>they
    >>just took the whole messaging system down for maintainence sometimes.
    >>Must've
    >>been frequently on Sundays...because that was definately *the* problem
    >>day.
    >>
    >>I have Cingular now. I don't think anybody *loves* their cell phone
    >>provider,
    >>but Cingular hasn't been all that bad. My only current gripe (beyond
    >>lousy
    >>support - which is probably universal...) is that they've closed their
    >>walk-in
    >>repair facilities around here.

    >
    > Pete,
    >
    > I deffently agree that no carrier is perfect. I have yet to
    > figure out why each carrier has there own way to screw the casumer.
    > I'm just trying to find one that won't be to painful
    >
    > TC
    >






  6. #6
    (Pete Cresswell)
    Guest

    Re: Cingular Vs. Nextel

    RE/
    >One thing i can say from personal experience.....Nextel has better customer
    >service than Cingular. If you go with Cingular and have no need to call
    >customer service you will be ok. I use Nextel for my business and the "free
    >incoming" cant be beat!


    I would agree with that 100%. In fact, the reason I dropped Nextel was that a
    service rep actually told me the real story about something....what impressed me
    was that he actually *knew*...as opposed to reading from a script.
    --
    PeteCresswell



  7. #7
    TC
    Guest

    Re: Cingular Vs. Nextel

    On Tue, 12 Oct 2004 12:43:21 GMT, "(Pete Cresswell)" <[email protected]> wrote:

    >RE/
    >>One thing i can say from personal experience.....Nextel has better customer
    >>service than Cingular. If you go with Cingular and have no need to call
    >>customer service you will be ok. I use Nextel for my business and the "free
    >>incoming" cant be beat!

    >
    >I would agree with that 100%. In fact, the reason I dropped Nextel was that a
    >service rep actually told me the real story about something....what impressed me
    >was that he actually *knew*...as opposed to reading from a script.




    What did the nextel rep tell you? Although you have me a bit confused.
    You said you agree with the previous poster about liking Nextel then
    you tell us you droped Nextel. WHy did you drop Nextel?

    TC



  8. #8
    Andrew Wood
    Guest

    Re: Cingular Vs. Nextel

    I don't know anything about NY, but in central Georgia, NEXTEL is MUCH
    better in all of those areas. My wife and I had used Cingular/BellSouth
    Mobility since 1996. When I got a NEXTEL phone through the Police Dept., we
    dropped Cingular quickly. The only SNAFU was that it took 2 weeks to port
    our numbers. This was apparently a problem on Cingular's end. Hope this
    helps!

    ALW


    "TC" <[email protected]> wrote in message
    news:[email protected]
    > I'm looking for new cell service.
    >
    > I was wondering if anyone can help give me a comparison and their
    > thoughts on Cingular Vs. Nextel. I want to know it all. Dropped calls,
    > coverage, customer service, etc.
    >
    > Both have services I like and there is little overlap.
    >
    > I do plan to use this around Albany County (and surrounding area's)
    > and Sullivan County (and surrounding area's) of New York.
    >
    > Please be honest. I don't want to get screwed like I did with Verizon.
    >
    > Thank you,
    >
    > TC
    >







  9. #9
    (Pete Cresswell)
    Guest

    Re: Cingular Vs. Nextel

    RE/
    >What did the nextel rep tell you? Although you have me a bit confused.
    >You said you agree with the previous poster about liking Nextel then
    >you tell us you droped Nextel. WHy did you drop Nextel?


    He told me that the reason I was getting voicemail and text messages days late
    was that Nextel was routinely taking down the system that handled them - as
    opposed to cutting over to backup for the outage period. My recollection was
    that they had no compunctions about just shutting down the PC(s?) that handled
    those functions while maintainence was performed - often on Sunday.]]

    That was awhile ago and in the Philadelphia PA area - no telling what they're
    doing now - but at the time, as much as I liked NexTel, I didn't feel that I
    could live with that.

    I'm currently not in a situation where I live and die by my client's messages -
    so if somebody told me that NexTel offered a multi-phone plan that would get me
    3 phones for sixty dollars per month or less (it's costing me sixty via
    Cingular) I'd have to think about switching back to NexTel.
    --
    PeteCresswell



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