WARNING - ALERT TO ALL NEXTEL USERS: 11/22/2004

"dep_blueman" <[email protected]> wrote in message
news:[email protected]...
> Indcluded with your phone was a copy of the Motorola warranty that
> clearly states that they may replace your (now used) phone with
> another used phone that looks and works as new.
>
> Again, Nextel does not charge more for a service plan based on what
> you pay for a phone. Only your contract length and phone cost
> changes.
>
>SNIP

No where in my post did I state that the cost of my service plan is based on
the cost of my phones. Rather I stated that Nextel was offering my two
phones at a hefty discount, (an incentive) to sign up for two years at
twelve-hundred minutes a month, instead of one year at eight hundred minutes
a month, where then I would of had to pay full price for both of my phones,
one of which was truly expensive.

Not sure just why this (standard marketing practice - known as incentives)
(often offered by many cellular phone service providers,) is so tricky to
understand. Most likely I did not ***** it out in long hand, like I did here
for those who know little about this side of the cellular phone industry.
Hope this helps.

---

› See More: WARNING - ALERT TO ALL NEXTEL USERS: 11/22/2004

I re-read your post and found that you answered your own question per
below. You are getting exactly what Motorola and Nextel said they
would deliver to you if your phone failed and Nextel could/would not
fix it themselves. From the Motorola iDEN Web site below is part of
the USA warranty for your phone:

"... Motorola, at its option, will at no charge repair, replace or
refund the purchase price of any Products, Accessories or Software
that does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to your
Product, Accessory or Software, including but not limited to personal
contacts, games and ringer tones, will be reinstalled. To avoid losing
such data, software and applications please create a back up prior to
requesting service. ..."

which is what you quoted in your OP.

"NEXT ALERT" <[email protected]> wrote in message news:<[email protected]>...
[snip]
> MOTOROLA POLICY READS AS FOLLOWS: "We may use functionally equivalent
> reconditioned/refurbished/pre-owned..."
>
>
> So now I have to pay on a two year Nextel policy for an old used phone? I
> don't think so.
> What I have learned is that Nextel has been sending back used phones to any
> and all customers they so choose to do so, regardless if the customer just
> bought the brand new-phone a just weeks ago.
>
> IN SUMMERY: It's no different than if you or I had bought a brand new
> digital camera or TV that stopped working a few weeks later, only to learn
> that the seller of the camera or TV is going to give you an old used
> replacement of the same model. Now is that some crap or what?
[snip]

Man, you're dense. The warranty issue is a dead one. So your reply clearly
shows that you have in fact neither read or received all of my post, and/or
that your comprehension is low in this matter, not to mention you're not
armed with all of the facts.

Please, give the warranty issue a rest. Please.

Thanks in advance.




"dep_blueman" <[email protected]> wrote in message
news:[email protected]...
> I re-read your post and found that you answered your own question per
> below. You are getting exactly what Motorola and Nextel said they
> would deliver to you if your phone failed and Nextel could/would not
> fix it themselves. From the Motorola iDEN Web site below is part of
> the USA warranty for your phone:
>
> "... Motorola, at its option, will at no charge repair, replace or
> refund the purchase price of any Products, Accessories or Software
> that does not conform to this warranty. We may use functionally
> equivalent reconditioned/refurbished/pre-owned or new Products,
> Accessories or parts. No data, software or applications added to your
> Product, Accessory or Software, including but not limited to personal
> contacts, games and ringer tones, will be reinstalled. To avoid losing
> such data, software and applications please create a back up prior to
> requesting service. ..."
>
> which is what you quoted in your OP.
>
> "NEXT ALERT" <[email protected]> wrote in message
news:<[email protected]>...
> [snip]
> > MOTOROLA POLICY READS AS FOLLOWS: "We may use functionally equivalent
> > reconditioned/refurbished/pre-owned..."
> >
> >
> > So now I have to pay on a two year Nextel policy for an old used phone?
I
> > don't think so.
> > What I have learned is that Nextel has been sending back used phones to
any
> > and all customers they so choose to do so, regardless if the customer
just
> > bought the brand new-phone a just weeks ago.
> >
> > IN SUMMERY: It's no different than if you or I had bought a brand new
> > digital camera or TV that stopped working a few weeks later, only to
learn
> > that the seller of the camera or TV is going to give you an old used
> > replacement of the same model. Now is that some crap or what?
> [snip]

I, for one, can't wait till Monday's installment. This fiction is better
than anything Tom Clancy could come up with.

"shawn" <[email protected]> wrote in message
news:[email protected]...
> I, for one, can't wait till Monday's installment. This fiction is better
> than anything Tom Clancy could come up with.
>
>

Amen.

On Sun, 28 Nov 2004 19:57:29 GMT, "MOTOROLA USER"
<[email protected]> said in alt.cellular.nextel:

>Man, you're dense. The warranty issue is a dead one.

Which is why just today (11/28) you posted a brand new thread in
alt.cellular.motorola making your original complaint about the
warranty issue.

The side complaint that Motorola changed the serial number is bogus -
the manufacturer determines which phone gets which serial number. But
which "phone" is "yours"? The one with your case? The one with your
flip? The one with your connector? You sent them a phone, with
serial number X. You got back a phone with serial number X. The
part(s) on which you put your "personal identification" were changed,
so of course you didn't see them on the phone you got back.

A tempest in a teapot.

"Al Klein" <[email protected]> wrote in message
news:[email protected]...
> On Sun, 28 Nov 2004 19:57:29 GMT, "MOTOROLA USER"
> <[email protected]> said in alt.cellular.nextel:
>
> >Man, you're dense. The warranty issue is a dead one.
>
> Which is why just today (11/28) you posted a brand new thread in
> alt.cellular.motorola making your original complaint about the
> warranty issue.
>
____

> The side complaint that Motorola changed the serial number is bogus -
____

Your Dead wrong. I have indisputable proof otherwise of serial number
tampering.
____

> the manufacturer determines which phone gets which serial number.
____

Yes. There by any intervention otherwise is considered fraud if the customer
is not made aware of the change.

> But
> which "phone" is "yours"? The one with your case? The one with your
> flip? The one with your connector? You sent them a phone, with
> serial number X. You got back a phone with serial number X. The
> part(s) on which you put your "personal identification" were changed,
> so of course you didn't see them on the phone you got back.

They can switch out all the parts they want, but ((this particular phone
part)) (((can NOT))) be switched out without fist changing the original
serial number if you want to keep others from knowing what you did. It was
this very same part that my personal ID was engraved on. You still refuse
the fact that the serial number was tampered with, even though you state
that such a claim is bogus. Serial numbers are not issued to more than one
phone, (GET REAL) thus my serial number was lifted. (HELLO?) You don't do
that crap unless your trying to pass used goods off as new or pass them off
as original equipment. You can even see where the old serial number use to
be, for when they lifted the old serial number they left traces behind. Give
me a break will you? Are you really so uninformed that would lead you to
think that this serial number tampering could of never of happened? You'll
need to be more open minded then that if you're going to play detective.
FYI: It's a common practice among crooked people to lift/remove serial
numbers only to then replace the serial number with a (desirable) one. Where
are you from? Now go back and read line one of this paragraph again, will
you?

Get a life. You do not know what you're talking about, as you don't have the
phone yourself to examine, let alone the previous one.
For seeing is believing, I see, you don't. Case closed

"For every thing has a meaning,
meanings are for seeing and
seeing is the begining of understanding"
JBR

>
> A tempest in a teapot.

____________________________

CUT AND PASTED FROM POST IN THREAD TO NOTAN.

Hi Notan,

Thank you for your email. I like watching the lawn grow as much as the next
person. But when someone busts into the thread with their guns a blazing,
taking shots at me and acting like a know it all, well they have to be dealt
with just like the weeds that overtake the lawn.

As for reading all of my post to catch up, you only had to read the last
post or two to know what has transpired. That is, my previous posts other
than the ones defending myself. So let me help you out a little.

To bring you up to speed in a paragraph or so: Fraud, deception, lying,
record tampering and product ID tampering. Just so you know, you never
tamper with ID numbers to cover your tracks, unless you're up to no good, as
it a federal crime to do so when used to commit deception.

ID tampering is an old trick that has been around a long time and lots of
people have gone to prison for it over the years, for it is most commonly
used by low-tech criminals to deceive unsuspecting recipients. It was this
accidental discovery that got the police involved, who right away referred
the matter over to the FBI. Once you realize that you've become a victim of
this (old) crooked practice, you'll see red in a hurry, especially when it
comes out of left field from someone you trusted. Was this the act from a
disgruntle employee, thus making this an isolated case? Or is this the tip
of the iceberg to a much bigger problem? However, (it does not appear at
this time) that Nextel has anything to do with ID tampering, but the
recorded tampering is yet another issue all together.

Okay, you're up to speed now, so you can get back to watching your grass
grow.

Take care

"Al Klein" <[email protected]> wrote in message
news:[email protected]...
> On Sun, 28 Nov 2004 19:57:29 GMT, "MOTOROLA USER"
> <[email protected]> said in alt.cellular.nextel:
>
> Which is why just today (11/28) you posted a brand new thread in
> alt.cellular.motorola making your original complaint about the
> warranty issue.
>


PS: Why do you lie like that? Nowhere in that thread will you find that I am
complaining about the Motorola warranty itself. Only that the way my claim
was handled via serial number deception. If I did not know better, I would
think you are a young teen, trying to have an adult conversation. Whatever
the case, I can see you trying to back paddling like there is no tomorrow,
if not, that will look even worse as you are up to your neck in mud. As the
focus of that thread was Serial Number Tampering Test. Get back to your
toys.

In message <[email protected]> Al Klein
<[email protected]> wrote:

>>Man, you're dense. The warranty issue is a dead one.
>
>Which is why just today (11/28) you posted a brand new thread in
>alt.cellular.motorola making your original complaint about the
>warranty issue.
>
>The side complaint that Motorola changed the serial number is bogus -
>the manufacturer determines which phone gets which serial number. But
>which "phone" is "yours"? The one with your case? The one with your
>flip? The one with your connector? You sent them a phone, with
>serial number X. You got back a phone with serial number X. The
>part(s) on which you put your "personal identification" were changed,
>so of course you didn't see them on the phone you got back.
>
>A tempest in a teapot.

An interesting point -- Who is to say that the phone itself isn't the
same and that some tech didn't drop the case, scratch or break it and
replace it with another while they fixed the actual issue?


--
Nobody ever lost money underestimating the human intelligence.
-- P.T.Barnum

I usually deal with Motorola direct but what I do now just to get away from
the 2 year commitment I just get one from eBay in time you might pay more
and in time you payless just how lucky you are. And if I want to tell Nextel
to kiss off I still got that Option.
"DevilsPGD" <[email protected]> wrote in message
news:[email protected]...
> In message <[email protected]> Al Klein
> <[email protected]> wrote:
>
>>>Man, you're dense. The warranty issue is a dead one.
>>
>>Which is why just today (11/28) you posted a brand new thread in
>>alt.cellular.motorola making your original complaint about the
>>warranty issue.
>>
>>The side complaint that Motorola changed the serial number is bogus -
>>the manufacturer determines which phone gets which serial number. But
>>which "phone" is "yours"? The one with your case? The one with your
>>flip? The one with your connector? You sent them a phone, with
>>serial number X. You got back a phone with serial number X. The
>>part(s) on which you put your "personal identification" were changed,
>>so of course you didn't see them on the phone you got back.
>>
>>A tempest in a teapot.
>
> An interesting point -- Who is to say that the phone itself isn't the
> same and that some tech didn't drop the case, scratch or break it and
> replace it with another while they fixed the actual issue?
>
>
> --
> Nobody ever lost money underestimating the human intelligence.
> -- P.T.Barnum

"... Motorola, at its option, will at no charge repair, replace or
refund the purchase price of any Products, Accessories or Software
that does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to your
Product, Accessory or Software, including but not limited to personal
contacts, games and ringer tones, will be reinstalled. To avoid losing
such data, software and applications please create a back up prior to
requesting service. ..."

"MOTOROLA USER" <[email protected]> wrote in message news:<[email protected]>...
> "Al Klein" <[email protected]> wrote in message
> news:[email protected]...
> > On Sun, 28 Nov 2004 19:57:29 GMT, "MOTOROLA USER"
> > <[email protected]> said in alt.cellular.nextel:
> >
> > Which is why just today (11/28) you posted a brand new thread in
> > alt.cellular.motorola making your original complaint about the
> > warranty issue.
> >
>
>
> PS: Why do you lie like that? Nowhere in that thread will you find that I am
> complaining about the Motorola warranty itself. Only that the way my claim
> was handled via serial number deception. If I did not know better, I would
> think you are a young teen, trying to have an adult conversation. Whatever
> the case, I can see you trying to back paddling like there is no tomorrow,
> if not, that will look even worse as you are up to your neck in mud. As the
> focus of that thread was Serial Number Tampering Test. Get back to your
> toys.

On Mon, 29 Nov 2004 05:44:06 GMT, "MOTOROLA USER"
<[email protected]> said in alt.cellular.nextel:

>"Al Klein" <[email protected]> wrote in message
>news:[email protected]...
>> On Sun, 28 Nov 2004 19:57:29 GMT, "MOTOROLA USER"
>> <[email protected]> said in alt.cellular.nextel:

>> >Man, you're dense. The warranty issue is a dead one.

>> Which is why just today (11/28) you posted a brand new thread in
>> alt.cellular.motorola making your original complaint about the
>> warranty issue.

>> The side complaint that Motorola changed the serial number is bogus -

>Your Dead wrong. I have indisputable proof otherwise of serial number
>tampering.

Since which parts are associated with which serial number is at the
SOLE discretion of the manufacturer, the manufacturer CAN'T "tamper"
with the serial number - by definition.

>> the manufacturer determines which phone gets which serial number.

>Yes. There by any intervention otherwise is considered fraud if the customer
>is not made aware of the change.

Since there can't be any "otherwise" (they can put any serial number
of theirs on any phone of theirs without notifying you of anything),
there can't be any fraud on that account.

>They can switch out all the parts they want, but ((this particular phone
>part)) (((can NOT))) be switched out without fist changing the original
>serial number

Sure it can - which part is associated with which serial number is
THEIR decision - and only theirs. They can replace a phone with
another phone with the same serial number - and it's perfectly legal.

>Serial numbers are not issued to more than one phone

At a time. You have proof that both phones with that serial number
still exist? Of course you don't.

On Sun, 28 Nov 2004 23:25:27 -0700, DevilsPGD <[email protected]>
said in alt.cellular.nextel:

>An interesting point -- Who is to say that the phone itself isn't the
>same and that some tech didn't drop the case, scratch or break it and
>replace it with another while they fixed the actual issue?

Unless he put his ID on some internal part - which would have voided
the warranty.

On Mon, 29 Nov 2004 13:39:15 -0800, "pika" <[email protected]> said in
alt.cellular.nextel:

>I usually deal with Motorola direct but what I do now just to get away from
>the 2 year commitment I just get one from eBay in time you might pay more
>and in time you payless just how lucky you are. And if I want to tell Nextel
>to kiss off I still got that Option.

1) If there's still some money owing on the account to which the phone
you buy was associated, you can't activate the phone.

2) If the seller reports the phone lost or stolen after he has your
money you have no recourse except to sue him.

3) ALWAYS check the shipping price before bidding (on anything). Some
unscrupulous people keep the price low but charge an exorbitant amount
for shipping. The final price (including shipping) may be a lot more
than you bargained for.

"Al Klein" <[email protected]> wrote in message
news:[email protected]...
> On Sun, 28 Nov 2004 23:25:27 -0700, DevilsPGD <[email protected]>
> said in alt.cellular.nextel:
>
> >An interesting point -- Who is to say that the phone itself isn't the
> >same and that some tech didn't drop the case, scratch or break it and
> >replace it with another while they fixed the actual issue?
>
> Unless he put his ID on some internal part - which would have voided
> the warranty.

Ding ding ding ding- I think we have a winner. The more I'm reading his
tripe, the more I wonder if he did do something to void the warranty. After
all, we are in possession of none of the actual facts, and his ranting
certainly borders on paranoid denial.