Results 1 to 4 of 4
  1. #1
    John Eckart
    Guest
    Maybe you need to clean the contacts on the phone?

    "pacificwoods" <[email protected]> wrote in message =
    news:[email protected]
    > I have 2 i85 phones, one is updated fine, but the other is not =

    recognized by
    > the Iden update software. When I go to reference and test the USB
    > connection, it say no iden device found. This problem i85 current =

    software
    > version is R32.00.01. The new update is R32.02.01
    > Any help would be appreciated.
    >=20
    > Pacificwoods
    >=20
    >




    See More: i85 software update




  2. #2
    pacificwoods
    Guest

    Re: i85 software update

    John, thanks for the tip. I have already disassembled the phone and cleaned
    the contacts with alcohol and air spray. The contacts look clean with no
    damage under the scope.
    The phone is in working condition with direct connect and other features.
    Is there other settings on the phone that i need to turn on? Or the firmware
    is too old for the update to work?

    Thanks,
    Pacificwoods
    "John Eckart" <[email protected]> wrote in message
    news:[email protected]
    Maybe you need to clean the contacts on the phone?

    "pacificwoods" <[email protected]> wrote in message
    news:[email protected]
    > I have 2 i85 phones, one is updated fine, but the other is not recognized

    by
    > the Iden update software. When I go to reference and test the USB
    > connection, it say no iden device found. This problem i85 current software
    > version is R32.00.01. The new update is R32.02.01
    > Any help would be appreciated.
    >
    > Pacificwoods
    >
    >






  3. #3
    John Eckart
    Guest

    Re: i85 software update

    Sorry to have given you such a simple suggestion but you've got me =
    stumped on that one.=20
    The only thing I can recommend is you try taking it to an authorized =
    service center and see if they can update it. You may have a defect in =
    the phone or it may be malfunctioning in some way. If there is a =
    problem, they should be able to trade out the phone for a small charge.

    "pacificwoods" <[email protected]> wrote in message =
    news:[email protected]
    > John, thanks for the tip. I have already disassembled the phone and =

    cleaned
    > the contacts with alcohol and air spray. The contacts look clean with =

    no
    > damage under the scope.
    > The phone is in working condition with direct connect and other =

    features.
    > Is there other settings on the phone that i need to turn on? Or the =

    firmware
    > is too old for the update to work?
    >=20
    > Thanks,
    > Pacificwoods
    > "John Eckart" <[email protected]> wrote in message
    > news:[email protected]
    > Maybe you need to clean the contacts on the phone?
    >=20
    > "pacificwoods" <[email protected]> wrote in message
    > news:[email protected]
    > > I have 2 i85 phones, one is updated fine, but the other is not =

    recognized
    > by
    > > the Iden update software. When I go to reference and test the USB
    > > connection, it say no iden device found. This problem i85 current =

    software
    > > version is R32.00.01. The new update is R32.02.01
    > > Any help would be appreciated.
    > >
    > > Pacificwoods
    > >
    > >

    >=20
    >




  4. #4
    pacificwoods
    Guest

    Re: i85 software update

    I don't have a hardware contract with Nextel, will they do the update for
    free?
    "John Eckart" <[email protected]> wrote in message
    news:[email protected]
    Sorry to have given you such a simple suggestion but you've got me stumped
    on that one.
    The only thing I can recommend is you try taking it to an authorized service
    center and see if they can update it. You may have a defect in the phone or
    it may be malfunctioning in some way. If there is a problem, they should be
    able to trade out the phone for a small charge.

    "pacificwoods" <[email protected]> wrote in message
    news:[email protected]
    > John, thanks for the tip. I have already disassembled the phone and

    cleaned
    > the contacts with alcohol and air spray. The contacts look clean with no
    > damage under the scope.
    > The phone is in working condition with direct connect and other features.
    > Is there other settings on the phone that i need to turn on? Or the

    firmware
    > is too old for the update to work?
    >
    > Thanks,
    > Pacificwoods
    > "John Eckart" <[email protected]> wrote in message
    > news:[email protected]
    > Maybe you need to clean the contacts on the phone?
    >
    > "pacificwoods" <[email protected]> wrote in message
    > news:[email protected]...
    > > I have 2 i85 phones, one is updated fine, but the other is not

    recognized
    > by
    > > the Iden update software. When I go to reference and test the USB
    > > connection, it say no iden device found. This problem i85 current

    software
    > > version is R32.00.01. The new update is R32.02.01
    > > Any help would be appreciated.
    > >
    > > Pacificwoods
    > >
    > >

    >
    >






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