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  1. #1
    Phoenix
    Guest
    I reported a lost phone to Nextel; Nextel in turn, passed me on to an
    insurance agent who refused my claim. When I challenged the refusal the
    insurance agent said that this information was in Nextel's insurance book. I
    said "I do not have it", agent "Too bad, its your responsibility to ask for
    the book".

    I have had my phones over two years with insurance and never, ever, had I
    heard of an insurance book. Is there a solution?

    Thanks for any reply





    See More: Had insured phone Nextel's insurance agent refuses to replace phone




  2. #2
    Hilda
    Guest

    Re: Had insured phone Nextel's insurance agent refuses to replace phone

    What information? I have never heard of an insurance book.

    Hilda
    "Phoenix" <[email protected]> wrote in message
    news:[email protected]
    > I reported a lost phone to Nextel; Nextel in turn, passed me on to an
    > insurance agent who refused my claim. When I challenged the refusal the
    > insurance agent said that this information was in Nextel's insurance book.

    I
    > said "I do not have it", agent "Too bad, its your responsibility to ask

    for
    > the book".
    >
    > I have had my phones over two years with insurance and never, ever, had I
    > heard of an insurance book. Is there a solution?
    >
    > Thanks for any reply
    >
    >
    >






  3. #3
    Ernest
    Guest

    Re: Had insured phone Nextel's insurance agent refuses to replace phone

    Yep, insurance plan depends on which plan you chose. Also the state you live
    in also depicts the plans and charges for the insurance. There is onle one
    loss/theft plan Nextel uses and I think thats Signal Insurance.

    "deci77" <[email protected]> wrote in message
    news:[email protected]
    > when you bought your insurance contract through nextel they should have
    > given you a small pamphlet giving you the terms and conditions of the
    > specific plan you bought. if you have the $1.50 a month plan then it only
    > covers damaged phones. you need the $3.50 plan to cover you against loss

    and
    > theft.
    > "Phoenix" <[email protected]> wrote in message
    > news:[email protected]
    > > I reported a lost phone to Nextel; Nextel in turn, passed me on to an
    > > insurance agent who refused my claim. When I challenged the refusal the
    > > insurance agent said that this information was in Nextel's insurance

    book.
    > I
    > > said "I do not have it", agent "Too bad, its your responsibility to ask

    > for
    > > the book".
    > >
    > > I have had my phones over two years with insurance and never, ever, had

    I
    > > heard of an insurance book. Is there a solution?
    > >
    > > Thanks for any reply
    > >
    > >

    >
    >







  4. #4
    James
    Guest

    Re: Had insured phone Nextel's insurance agent refuses to replace phone

    I've never been impressed with their insurance plan. Even if you had
    been covered, you probably would have received a refurbished
    replacement at best. They can send you a returned phone someone
    upgraded if they choose.

    Your best insurance plan is to save the money yourself and when you
    find the same phone on e-bay, buy yourself a spare.



  5. #5
    plaguebeast
    Guest

    Re: Had insured phone Nextel's insurance agent refuses to replace phone

    not just the monthly fee but if you sign up for the lost or stolen plan
    there is a $39 deductible. The way I looked at it, 3.50/month *12 months
    (average time till I lose my phone) is about $42, that plus the deductible
    is about $80. By then it won't be worth it to replace my phone with the
    same model, I would rather just buy the newest, prettiest model.

    Anyone disagree with my reasoning ?

    "deci77" <[email protected]> wrote in message
    news:[email protected]
    > when you bought your insurance contract through nextel they should have
    > given you a small pamphlet giving you the terms and conditions of the
    > specific plan you bought. if you have the $1.50 a month plan then it only
    > covers damaged phones. you need the $3.50 plan to cover you against loss

    and
    > theft.
    > "Phoenix" <[email protected]> wrote in message
    > news:[email protected]
    > > I reported a lost phone to Nextel; Nextel in turn, passed me on to an
    > > insurance agent who refused my claim. When I challenged the refusal the
    > > insurance agent said that this information was in Nextel's insurance

    book.
    > I
    > > said "I do not have it", agent "Too bad, its your responsibility to ask

    > for
    > > the book".
    > >
    > > I have had my phones over two years with insurance and never, ever, had

    I
    > > heard of an insurance book. Is there a solution?
    > >
    > > Thanks for any reply
    > >
    > >

    >
    >







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