Verizon PTT - The sales contact...

YA YOUR RIGHT...I THINK EACH PERSON HAS A PITCH OF SALE AND WILL TELL
YOU WHAT YOU WANT TO HEAR. ITS FUNNY THAT PEOPLE "PRETEND" TO KNOW WHAT
THEY ARE TALKING ABOUT BECAUSE THEY ARE IN A WEIRD SITUATION.

[email protected] (Larry W4CSC) wrote in article
<[email protected]>:
> Verizon is the same. I think they breed them in special cloning rooms
> for the whole telecom industry. If you speak to 8 Verizon people, you
> get 8 different, conflicting stories because there are so many
> different, conflicting accounts that have been setup and cluged up
> over the years. I don't think any two Verizon customers actually are
> charged the same. There are concessions made to prevent churning if a
> customer really presses them on an issue. My bill has all kinds of
> funny concessions built into it because I've been a customer since
> there were two towers here and we all had installed carphones. I
> became a cellular customer from IMTS, way way back.
>
> The issue with my post was not anything to do with customer service or
> the pack of liars behind the counter trying to keep me from finding
> out how your deal with them differs. My issue is purely operational.
> I've never been a Nextel customer because I've no use for a walkie
> talkie in my business. I use one of my neighbor's Nextel phones who's
> in the electrical business from time to time. My business needs a
> PHONE to answer to the customers, on-the-road. None of my suppliers
> have Nextel to make use of the walkie function. I was interested in
> how well it OPERATED, which I'd rate as much poorer than the Nextel
> phones I've used in my neighbor's business. Nextel isn't an issue
> with me because they do not provide PHONE service out in the boondocks
> where only my AMPS bagphone into a high gain antenna provides
> respectable service. Out were I work, all the little phones are
> mostly useless, no matter what the "rate map" says.
>
> On Wed, 03 Sep 2003 05:09:45 -0000, [email protected] (Jason
> Lowe) wrote:
>
> >The original person of this message talked to one person. When I tried
> >out Nextel, I was told 3 stories between the Manager, Customer Care and
> >the Sales Person before I cancelled. So, you don't see me telling a
> >whole story that proves nothing. I can tell you how Nextel has horrible
> >service in most areas. I could say it's great! Either way, there is
> >nothing to prove here!!!!! Here is my story....
> >I waited 45 minutes to cancel my service. My friend...waited 75
> >minutes...(this is true) and you know what the sales person told
> >me...."Customer Care does this in hopes that you will hang up and pass
> >your trial period and forget to call back!" (Verizon users can stop
> >laughing) There ya have it!!!!!!!!!!
> >
>
> Larry
>
> Extremely intelligent life must exist in the universe.
> You can tell because they never tried to contact us.

[posted via phonescoop.com - free web access to the alt.cellular groups]

---

› See More: Verizon PTT - The sales contact...

YA YOUR RIGHT...I THINK EACH PERSON HAS A PITCH OF SALE AND WILL TELL
YOU WHAT YOU WANT TO HEAR. ITS FUNNY THAT PEOPLE "PRETEND" TO KNOW WHAT
THEY ARE TALKING ABOUT BECAUSE THEY ARE IN A WEIRD SITUATION.

[email protected] (Larry W4CSC) wrote in article
<[email protected]>:
> Verizon is the same. I think they breed them in special cloning rooms
> for the whole telecom industry. If you speak to 8 Verizon people, you
> get 8 different, conflicting stories because there are so many
> different, conflicting accounts that have been setup and cluged up
> over the years. I don't think any two Verizon customers actually are
> charged the same. There are concessions made to prevent churning if a
> customer really presses them on an issue. My bill has all kinds of
> funny concessions built into it because I've been a customer since
> there were two towers here and we all had installed carphones. I
> became a cellular customer from IMTS, way way back.
>
> The issue with my post was not anything to do with customer service or
> the pack of liars behind the counter trying to keep me from finding
> out how your deal with them differs. My issue is purely operational.
> I've never been a Nextel customer because I've no use for a walkie
> talkie in my business. I use one of my neighbor's Nextel phones who's
> in the electrical business from time to time. My business needs a
> PHONE to answer to the customers, on-the-road. None of my suppliers
> have Nextel to make use of the walkie function. I was interested in
> how well it OPERATED, which I'd rate as much poorer than the Nextel
> phones I've used in my neighbor's business. Nextel isn't an issue
> with me because they do not provide PHONE service out in the boondocks
> where only my AMPS bagphone into a high gain antenna provides
> respectable service. Out were I work, all the little phones are
> mostly useless, no matter what the "rate map" says.
>
> On Wed, 03 Sep 2003 05:09:45 -0000, [email protected] (Jason
> Lowe) wrote:
>
> >The original person of this message talked to one person. When I tried
> >out Nextel, I was told 3 stories between the Manager, Customer Care and
> >the Sales Person before I cancelled. So, you don't see me telling a
> >whole story that proves nothing. I can tell you how Nextel has horrible
> >service in most areas. I could say it's great! Either way, there is
> >nothing to prove here!!!!! Here is my story....
> >I waited 45 minutes to cancel my service. My friend...waited 75
> >minutes...(this is true) and you know what the sales person told
> >me...."Customer Care does this in hopes that you will hang up and pass
> >your trial period and forget to call back!" (Verizon users can stop
> >laughing) There ya have it!!!!!!!!!!
> >
>
> Larry
>
> Extremely intelligent life must exist in the universe.
> You can tell because they never tried to contact us.

[posted via phonescoop.com - free web access to the alt.cellular groups]

Is there something wrong with your caps lock key?


"Jason Lowe" <[email protected]> wrote in message
news:[email protected]...
> YA YOUR RIGHT...I THINK EACH PERSON HAS A PITCH OF SALE AND WILL TELL
> YOU WHAT YOU WANT TO HEAR. ITS FUNNY THAT PEOPLE "PRETEND" TO KNOW WHAT
> THEY ARE TALKING ABOUT BECAUSE THEY ARE IN A WEIRD SITUATION.
>
> [email protected] (Larry W4CSC) wrote in article
> <[email protected]>:
> > Verizon is the same. I think they breed them in special cloning rooms
> > for the whole telecom industry. If you speak to 8 Verizon people, you
> > get 8 different, conflicting stories because there are so many
> > different, conflicting accounts that have been setup and cluged up
> > over the years. I don't think any two Verizon customers actually are
> > charged the same. There are concessions made to prevent churning if a
> > customer really presses them on an issue. My bill has all kinds of
> > funny concessions built into it because I've been a customer since
> > there were two towers here and we all had installed carphones. I
> > became a cellular customer from IMTS, way way back.
> >
> > The issue with my post was not anything to do with customer service or
> > the pack of liars behind the counter trying to keep me from finding
> > out how your deal with them differs. My issue is purely operational.
> > I've never been a Nextel customer because I've no use for a walkie
> > talkie in my business. I use one of my neighbor's Nextel phones who's
> > in the electrical business from time to time. My business needs a
> > PHONE to answer to the customers, on-the-road. None of my suppliers
> > have Nextel to make use of the walkie function. I was interested in
> > how well it OPERATED, which I'd rate as much poorer than the Nextel
> > phones I've used in my neighbor's business. Nextel isn't an issue
> > with me because they do not provide PHONE service out in the boondocks
> > where only my AMPS bagphone into a high gain antenna provides
> > respectable service. Out were I work, all the little phones are
> > mostly useless, no matter what the "rate map" says.
> >
> > On Wed, 03 Sep 2003 05:09:45 -0000, [email protected] (Jason
> > Lowe) wrote:
> >
> > >The original person of this message talked to one person. When I tried
> > >out Nextel, I was told 3 stories between the Manager, Customer Care and
> > >the Sales Person before I cancelled. So, you don't see me telling a
> > >whole story that proves nothing. I can tell you how Nextel has
horrible
> > >service in most areas. I could say it's great! Either way, there is
> > >nothing to prove here!!!!! Here is my story....
> > >I waited 45 minutes to cancel my service. My friend...waited 75
> > >minutes...(this is true) and you know what the sales person told
> > >me...."Customer Care does this in hopes that you will hang up and pass
> > >your trial period and forget to call back!" (Verizon users can stop
> > >laughing) There ya have it!!!!!!!!!!
> > >
> >
> > Larry
> >
> > Extremely intelligent life must exist in the universe.
> > You can tell because they never tried to contact us.
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]

Is there something wrong with your caps lock key?


"Jason Lowe" <[email protected]> wrote in message
news:[email protected]...
> YA YOUR RIGHT...I THINK EACH PERSON HAS A PITCH OF SALE AND WILL TELL
> YOU WHAT YOU WANT TO HEAR. ITS FUNNY THAT PEOPLE "PRETEND" TO KNOW WHAT
> THEY ARE TALKING ABOUT BECAUSE THEY ARE IN A WEIRD SITUATION.
>
> [email protected] (Larry W4CSC) wrote in article
> <[email protected]>:
> > Verizon is the same. I think they breed them in special cloning rooms
> > for the whole telecom industry. If you speak to 8 Verizon people, you
> > get 8 different, conflicting stories because there are so many
> > different, conflicting accounts that have been setup and cluged up
> > over the years. I don't think any two Verizon customers actually are
> > charged the same. There are concessions made to prevent churning if a
> > customer really presses them on an issue. My bill has all kinds of
> > funny concessions built into it because I've been a customer since
> > there were two towers here and we all had installed carphones. I
> > became a cellular customer from IMTS, way way back.
> >
> > The issue with my post was not anything to do with customer service or
> > the pack of liars behind the counter trying to keep me from finding
> > out how your deal with them differs. My issue is purely operational.
> > I've never been a Nextel customer because I've no use for a walkie
> > talkie in my business. I use one of my neighbor's Nextel phones who's
> > in the electrical business from time to time. My business needs a
> > PHONE to answer to the customers, on-the-road. None of my suppliers
> > have Nextel to make use of the walkie function. I was interested in
> > how well it OPERATED, which I'd rate as much poorer than the Nextel
> > phones I've used in my neighbor's business. Nextel isn't an issue
> > with me because they do not provide PHONE service out in the boondocks
> > where only my AMPS bagphone into a high gain antenna provides
> > respectable service. Out were I work, all the little phones are
> > mostly useless, no matter what the "rate map" says.
> >
> > On Wed, 03 Sep 2003 05:09:45 -0000, [email protected] (Jason
> > Lowe) wrote:
> >
> > >The original person of this message talked to one person. When I tried
> > >out Nextel, I was told 3 stories between the Manager, Customer Care and
> > >the Sales Person before I cancelled. So, you don't see me telling a
> > >whole story that proves nothing. I can tell you how Nextel has
horrible
> > >service in most areas. I could say it's great! Either way, there is
> > >nothing to prove here!!!!! Here is my story....
> > >I waited 45 minutes to cancel my service. My friend...waited 75
> > >minutes...(this is true) and you know what the sales person told
> > >me...."Customer Care does this in hopes that you will hang up and pass
> > >your trial period and forget to call back!" (Verizon users can stop
> > >laughing) There ya have it!!!!!!!!!!
> > >
> >
> > Larry
> >
> > Extremely intelligent life must exist in the universe.
> > You can tell because they never tried to contact us.
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]

"WindsorFox[SS]" <[email protected]> wrote in message
news:swV4b.42850$xf.2721@lakeread06...
> Mark F wrote:
>
> > That was really good Larry, thanks for the educated and unbiased net
> > demo on Verizon PTT from someone who knows how PTT should work being
> > that they have a 1x3 ham call. :-)
> >
> > Now I have one thing less on my to-do list to do now that you gave a
> > real clear understanding of the Push-To-Wait technology, somehow I had a
> > feeling it was going to end up that way.
> >
> > 73's
> > Mark KS4VT
> >
>
>
> Hehe, I'll have to go in for a demo my self with my Nextel AND my
> 2M HT set to my personal auto-patch hooked up at the house.
>
> Your "autopatch" is illegal there hamboy......remember...NO PRIMARY
CONTROL under 222Mhz.......you lid!

"WindsorFox[SS]" <[email protected]> wrote in message
news:swV4b.42850$xf.2721@lakeread06...
> Mark F wrote:
>
> > That was really good Larry, thanks for the educated and unbiased net
> > demo on Verizon PTT from someone who knows how PTT should work being
> > that they have a 1x3 ham call. :-)
> >
> > Now I have one thing less on my to-do list to do now that you gave a
> > real clear understanding of the Push-To-Wait technology, somehow I had a
> > feeling it was going to end up that way.
> >
> > 73's
> > Mark KS4VT
> >
>
>
> Hehe, I'll have to go in for a demo my self with my Nextel AND my
> 2M HT set to my personal auto-patch hooked up at the house.
>
> Your "autopatch" is illegal there hamboy......remember...NO PRIMARY
CONTROL under 222Mhz.......you lid!

"WindsorFox[SS]" <[email protected]> wrote in message
news:W2v5b.43397$xf.33433@lakeread06...
> Larry W4CSC wrote:
>
> > On Tue, 02 Sep 2003 00:03:50 -0500, "WindsorFox[SS]"
> > <[email protected]> wrote:
> >
> >
> >> Hehe, I'll have to go in for a demo my self with my Nextel AND my
> >>2M HT set to my personal auto-patch hooked up at the house.
> >>
> >
> > Got I-Link or one of the internet linking systems running on any of
> > your 2m repeaters? That would be a great demo.....walk into VZW's
> > store and ask the sales wienie to standby because you are talking in
> > realtime with a guy riding on the train into Helsinki through his UHF
> > repeater. I've done that on I-Link, myself. Way cool....
> >
> > Now, where were we.....oh, yeah.....it sucks.
> >
> >
> > Larry
> >
> > Extremely intelligent life must exist in the universe.
> > You can tell because they never tried to contact us.
>
> Hmm, I need to read more about that, unfortunately I don't think we
> have anyof that here.
Jeez!.....I-link is old hat there fox....step up to IRLP or at least
Echolink.......get with the times........Eddie
>

"WindsorFox[SS]" <[email protected]> wrote in message
news:W2v5b.43397$xf.33433@lakeread06...
> Larry W4CSC wrote:
>
> > On Tue, 02 Sep 2003 00:03:50 -0500, "WindsorFox[SS]"
> > <[email protected]> wrote:
> >
> >
> >> Hehe, I'll have to go in for a demo my self with my Nextel AND my
> >>2M HT set to my personal auto-patch hooked up at the house.
> >>
> >
> > Got I-Link or one of the internet linking systems running on any of
> > your 2m repeaters? That would be a great demo.....walk into VZW's
> > store and ask the sales wienie to standby because you are talking in
> > realtime with a guy riding on the train into Helsinki through his UHF
> > repeater. I've done that on I-Link, myself. Way cool....
> >
> > Now, where were we.....oh, yeah.....it sucks.
> >
> >
> > Larry
> >
> > Extremely intelligent life must exist in the universe.
> > You can tell because they never tried to contact us.
>
> Hmm, I need to read more about that, unfortunately I don't think we
> have anyof that here.
Jeez!.....I-link is old hat there fox....step up to IRLP or at least
Echolink.......get with the times........Eddie
>

On Sat, 06 Sep 2003 21:14:22 GMT, "Eddie Haskel" <[email protected]>
wrote:

>> Hehe, I'll have to go in for a demo my self with my Nextel AND my
>> 2M HT set to my personal auto-patch hooked up at the house.
>>
>> Your "autopatch" is illegal there hamboy......remember...NO PRIMARY
>CONTROL under 222Mhz.......you lid!
>
>
Funny, we've been running Autopatch on 2M since 1967......

Autopatch isn't primary control, which is on 440 Mhz here......

Where'd you hear this bull****?


Larry

Extremely intelligent life must exist in the universe.
You can tell because they never tried to contact us.

On Sat, 06 Sep 2003 21:14:22 GMT, "Eddie Haskel" <[email protected]>
wrote:

>> Hehe, I'll have to go in for a demo my self with my Nextel AND my
>> 2M HT set to my personal auto-patch hooked up at the house.
>>
>> Your "autopatch" is illegal there hamboy......remember...NO PRIMARY
>CONTROL under 222Mhz.......you lid!
>
>
Funny, we've been running Autopatch on 2M since 1967......

Autopatch isn't primary control, which is on 440 Mhz here......

Where'd you hear this bull****?


Larry

Extremely intelligent life must exist in the universe.
You can tell because they never tried to contact us.

"Opentoe" <[email protected]> wrote in message
news:[email protected]...
> Verizon doesn't care who they hire as sales people. They could care less.
As
> long as the sales person know more then the average person that basically
> has not clue about anything cellular, they will sell it and Verizon
> corporate knows this. Also, these sales people are so brain washed into
> thinking they know everything when they talk to some one who knows more
then
> them they don't even get defensive...they get like Mr. Lunbergh in the
movie
> "office space" and just pretend they didn't hear anything. Typical of a
> young, snappy well dressed from JC Penny sales person.

Hey, my wife works for JC Penneys. She's much smarter than the cell phone
sales folk.

"Opentoe" <[email protected]> wrote in message
news:[email protected]...
> Verizon doesn't care who they hire as sales people. They could care less.
As
> long as the sales person know more then the average person that basically
> has not clue about anything cellular, they will sell it and Verizon
> corporate knows this. Also, these sales people are so brain washed into
> thinking they know everything when they talk to some one who knows more
then
> them they don't even get defensive...they get like Mr. Lunbergh in the
movie
> "office space" and just pretend they didn't hear anything. Typical of a
> young, snappy well dressed from JC Penny sales person.

Hey, my wife works for JC Penneys. She's much smarter than the cell phone
sales folk.

Eddie Haskel wrote:

> "WindsorFox[SS]" <[email protected]> wrote in message
> news:swV4b.42850$xf.2721@lakeread06...
>
>>Mark F wrote:
>>
>>
>>>That was really good Larry, thanks for the educated and unbiased net
>>>demo on Verizon PTT from someone who knows how PTT should work being
>>>that they have a 1x3 ham call. :-)
>>>
>>>Now I have one thing less on my to-do list to do now that you gave a
>>>real clear understanding of the Push-To-Wait technology, somehow I had a
>>>feeling it was going to end up that way.
>>>
>>>73's
>>>Mark KS4VT
>>>
>>
>>
>> Hehe, I'll have to go in for a demo my self with my Nextel AND my
>>2M HT set to my personal auto-patch hooked up at the house.
>>
>>Your "autopatch" is illegal there hamboy......remember...NO PRIMARY
>
> CONTROL under 222Mhz.......you lid!
>
>

No it's not. Again, you're a moron.

Eddie Haskel wrote:

> "WindsorFox[SS]" <[email protected]> wrote in message
> news:swV4b.42850$xf.2721@lakeread06...
>
>>Mark F wrote:
>>
>>
>>>That was really good Larry, thanks for the educated and unbiased net
>>>demo on Verizon PTT from someone who knows how PTT should work being
>>>that they have a 1x3 ham call. :-)
>>>
>>>Now I have one thing less on my to-do list to do now that you gave a
>>>real clear understanding of the Push-To-Wait technology, somehow I had a
>>>feeling it was going to end up that way.
>>>
>>>73's
>>>Mark KS4VT
>>>
>>
>>
>> Hehe, I'll have to go in for a demo my self with my Nextel AND my
>>2M HT set to my personal auto-patch hooked up at the house.
>>
>>Your "autopatch" is illegal there hamboy......remember...NO PRIMARY
>
> CONTROL under 222Mhz.......you lid!
>
>

No it's not. Again, you're a moron.

Read the FCC rules about repeaters and remotely controlled stations. The
station (Repeater) can have AUTOMATIC controls working, BUT the PRIMARY
control (your autopatch) MUST be done above 222Mhz...PERIOD. If you have a 2
meter AND a 222 or 440 or 900 or 1.2 Ghz in tandem thats OK...as long as you
control it above 222Mhz.
But then again Windsorfox.....all you have is a little "base station" and
not a full fledged repeater or remote base..so no one will even notice it. I
personally DONT want "autopatch" on any of my systems...I prefer a cellular
to a UHF Autopatch....Autopatch is a joke...Eddie

"WindsorFox[SS]" <[email protected]> wrote in message
news:csy6b.47043$xf.25645@lakeread06...
> Eddie Haskel wrote:
>
> > "WindsorFox[SS]" <[email protected]> wrote in message
> > news:swV4b.42850$xf.2721@lakeread06...
> >
> >>Mark F wrote:
> >>
> >>
> >>>That was really good Larry, thanks for the educated and unbiased net
> >>>demo on Verizon PTT from someone who knows how PTT should work being
> >>>that they have a 1x3 ham call. :-)
> >>>
> >>>Now I have one thing less on my to-do list to do now that you gave a
> >>>real clear understanding of the Push-To-Wait technology, somehow I had
a
> >>>feeling it was going to end up that way.
> >>>
> >>>73's
> >>>Mark KS4VT
> >>>
> >>
> >>
> >> Hehe, I'll have to go in for a demo my self with my Nextel AND my
> >>2M HT set to my personal auto-patch hooked up at the house.
> >>
> >>Your "autopatch" is illegal there hamboy......remember...NO PRIMARY
> >
> > CONTROL under 222Mhz.......you lid!
> >
> >
>
> No it's not. Again, you're a moron.
>