Results 16 to 25 of 25
- 09-08-2003, 11:47 AM #16John EckartGuest
Re: what do you think of Nextel?
And AT&T is just as bad, if not worse than Sprint.
I believe, by law, you have a grace period to back-out if your contract =
if you don't like it. You may want to investigate that so when you =
change carriers, you can be sure it will cover the areas you need it, =
and be sure you have quality of service.=20
Some of these providers are kind of quirky. For example, my friend has =
Sprint and about one out of three times I call him, his phone doesn't =
ring, but I hear a ringing sound on the phone thinking his phone is =
ringing. So whenever he doesn't answer, I need to call again, then he =
answers. I ask him and he says it only rang the one time.Very annoying. =
That's one thing I like about Nextel is the caller won't hear a ring =
sound until my cell phone actually starts ringing. Pretty basic stuff.
"MAPP" <[email protected]> wrote in message =
news:[email protected]...
> If substandard service is important to you, Sprint leads the pack in =
that
> area.
>=20
>=20
> "Jason" <[email protected]> wrote in message
> news:[email protected]...
> > Am I going to be the only voice of dissent here? The replies to =
this
> > message and others in the alt.cellular heiarchy just go to prove =
that
> > a lot of your satisfaction with your cellular company has a lot to =
do
> > with location.
> >
> > I hate Nextel. I want to throw my phone out the window on a daily
> > basis. I live in east central Alabama in a relatively rural area =
and
> > commute to Birmingham, AL daily. My phone (i90c) works fine here
> > most of the time, but I get dropped coverage even in the city! On
> > the commute in, I know that there are places that I can't even use =
the
> > service. And once I get home, there's no hope of service within 5
> > miles north and over 30 miles south. I volunteer as an EMT also, =
and
> > my phone is useless in my coverage area.
> >
> > But the clencher is this: I had to make an emergency run to =
Tifton,
> > GA last week. I looked on the web site to see if Nextel provided
> > coverage there - the map said that it did. I knew that there would
> > be lots of dead area on the drive, but thought that it would work =
once
> > I got there and needed it. I got there, had a full signal, and the
> > phone said "ready". Couldn't make a call no matter what I did. =
And
> > I <really> needed it. As usual, Nextel let me down when I needed =
it
> > most.
> >
> > To top it all off, I use my phone appoximately 500 minutes a month,
> > and my wife uses hers approximately 300 minutes a month. For this
> > plus direct connect, we pay $120 each month!!! I tried to look at
> > other rate plans, but the best the CS could do was lower it $10 a
> > month. And don't get me started on their CS. I've had billing
> > problems with them from day one.
> >
> > The main reason I bought Nextel Service was because I was led to
> > believe that they were about to acquire Southern LINC (over 2 years
> > ago). Now I find out that Southern LINC is about to go out of
> > business and would rather use their equipment for scrap iron than =
let
> > Nextel buy it because of the way Nextel backed out of the deal back
> > then. I'm looking at Sprint and AT&T right now, trying to figure =
out
> > ANY way to get better coverage. I did a demo of Sprint PCS this =
past
> > weekend, and it's got coverage in my area vastly superior to =
ANYTHING
> > I've ever seen.
> >
> > Jason Hickey
> >
> >
> >
> >
> > [email protected] (Dave Hauss) wrote in message
> news:<[email protected]>...
> > > Your right.. I had sprint PCS for years and the quality got bad in =
my
> > > area.. dropped calls and all. plus I was going over my minutes.. =
now
> > > with nextel I have FREE INCOMMING CALLS, unlimited direct =
connect..
> > > always on internet (not like other carriers where it is actually
> > > dialing up so you cant receive a call while on the internet), and =
700
> > > anytime minutes.. I pay like $80 a month..
> > >
> > >
> > >
> > > Scott Stephenson <[email protected]> wrote in message
> news:<[email protected]>...
> > > > Melissa DeVoe wrote:
> > > > > Hey guys, just wondered what your opinions are of Nextel - are =
they
> a
> > > > > good company, do they provide good deals? Thanks!
> > > > > Melissa
> > > > >
> > > > > [posted via phonescoop.com - free web access to the =
alt.cellular
> groups]
> > > > Great Company that has spent this year focusing on their =
cusotmer
> > > > service. They do have their problems, but I think they are much =
fewer
> > > > and farther between than they used to be.
> > > >
> > > > The deals you can get really depend on what you are looking for. =
If
> you
> > > > want a very small phone (which tend to be pretty fragile) with =
all
> kinds
> > > > of bells and whistles, then they are probably not for you. Most =
of
> > > > their phones are bigger than the competition's, but they are =
much more
> > > > rugged (I've bounced my i90c off the pavement four or five times =
and
> > > > only have a little scratch to show for it).
> > > >
> > > > The price plans sometimes appear to be higher than other's, but =
I
> > > > believe they are still the only provider to offer free incoming =
on
> some
> > > > of their plans. In addition, they offer Direct Connect minutes =
in
> > > > almost every price plan they offer (many have unlimited Direct =
Connect
> > > > minutes) Coverage continues to improve, and they are working =
with a
> few
> > > > other companies to expand the netwrok even further.
>=20
>
› See More: what do you think of Nextel?
- 09-08-2003, 11:47 AM #17John EckartGuest
Re: what do you think of Nextel?
And AT&T is just as bad, if not worse than Sprint.
I believe, by law, you have a grace period to back-out if your contract =
if you don't like it. You may want to investigate that so when you =
change carriers, you can be sure it will cover the areas you need it, =
and be sure you have quality of service.=20
Some of these providers are kind of quirky. For example, my friend has =
Sprint and about one out of three times I call him, his phone doesn't =
ring, but I hear a ringing sound on the phone thinking his phone is =
ringing. So whenever he doesn't answer, I need to call again, then he =
answers. I ask him and he says it only rang the one time.Very annoying. =
That's one thing I like about Nextel is the caller won't hear a ring =
sound until my cell phone actually starts ringing. Pretty basic stuff.
"MAPP" <[email protected]> wrote in message =
news:[email protected]...
> If substandard service is important to you, Sprint leads the pack in =
that
> area.
>=20
>=20
> "Jason" <[email protected]> wrote in message
> news:[email protected]...
> > Am I going to be the only voice of dissent here? The replies to =
this
> > message and others in the alt.cellular heiarchy just go to prove =
that
> > a lot of your satisfaction with your cellular company has a lot to =
do
> > with location.
> >
> > I hate Nextel. I want to throw my phone out the window on a daily
> > basis. I live in east central Alabama in a relatively rural area =
and
> > commute to Birmingham, AL daily. My phone (i90c) works fine here
> > most of the time, but I get dropped coverage even in the city! On
> > the commute in, I know that there are places that I can't even use =
the
> > service. And once I get home, there's no hope of service within 5
> > miles north and over 30 miles south. I volunteer as an EMT also, =
and
> > my phone is useless in my coverage area.
> >
> > But the clencher is this: I had to make an emergency run to =
Tifton,
> > GA last week. I looked on the web site to see if Nextel provided
> > coverage there - the map said that it did. I knew that there would
> > be lots of dead area on the drive, but thought that it would work =
once
> > I got there and needed it. I got there, had a full signal, and the
> > phone said "ready". Couldn't make a call no matter what I did. =
And
> > I <really> needed it. As usual, Nextel let me down when I needed =
it
> > most.
> >
> > To top it all off, I use my phone appoximately 500 minutes a month,
> > and my wife uses hers approximately 300 minutes a month. For this
> > plus direct connect, we pay $120 each month!!! I tried to look at
> > other rate plans, but the best the CS could do was lower it $10 a
> > month. And don't get me started on their CS. I've had billing
> > problems with them from day one.
> >
> > The main reason I bought Nextel Service was because I was led to
> > believe that they were about to acquire Southern LINC (over 2 years
> > ago). Now I find out that Southern LINC is about to go out of
> > business and would rather use their equipment for scrap iron than =
let
> > Nextel buy it because of the way Nextel backed out of the deal back
> > then. I'm looking at Sprint and AT&T right now, trying to figure =
out
> > ANY way to get better coverage. I did a demo of Sprint PCS this =
past
> > weekend, and it's got coverage in my area vastly superior to =
ANYTHING
> > I've ever seen.
> >
> > Jason Hickey
> >
> >
> >
> >
> > [email protected] (Dave Hauss) wrote in message
> news:<[email protected]>...
> > > Your right.. I had sprint PCS for years and the quality got bad in =
my
> > > area.. dropped calls and all. plus I was going over my minutes.. =
now
> > > with nextel I have FREE INCOMMING CALLS, unlimited direct =
connect..
> > > always on internet (not like other carriers where it is actually
> > > dialing up so you cant receive a call while on the internet), and =
700
> > > anytime minutes.. I pay like $80 a month..
> > >
> > >
> > >
> > > Scott Stephenson <[email protected]> wrote in message
> news:<[email protected]>...
> > > > Melissa DeVoe wrote:
> > > > > Hey guys, just wondered what your opinions are of Nextel - are =
they
> a
> > > > > good company, do they provide good deals? Thanks!
> > > > > Melissa
> > > > >
> > > > > [posted via phonescoop.com - free web access to the =
alt.cellular
> groups]
> > > > Great Company that has spent this year focusing on their =
cusotmer
> > > > service. They do have their problems, but I think they are much =
fewer
> > > > and farther between than they used to be.
> > > >
> > > > The deals you can get really depend on what you are looking for. =
If
> you
> > > > want a very small phone (which tend to be pretty fragile) with =
all
> kinds
> > > > of bells and whistles, then they are probably not for you. Most =
of
> > > > their phones are bigger than the competition's, but they are =
much more
> > > > rugged (I've bounced my i90c off the pavement four or five times =
and
> > > > only have a little scratch to show for it).
> > > >
> > > > The price plans sometimes appear to be higher than other's, but =
I
> > > > believe they are still the only provider to offer free incoming =
on
> some
> > > > of their plans. In addition, they offer Direct Connect minutes =
in
> > > > almost every price plan they offer (many have unlimited Direct =
Connect
> > > > minutes) Coverage continues to improve, and they are working =
with a
> few
> > > > other companies to expand the netwrok even further.
>=20
>
- 09-08-2003, 11:50 AM #18JustinGuest
Re: what do you think of Nextel?
"John Eckart" <[email protected]> wrote in message
news:[email protected]...
And AT&T is just as bad, if not worse than Sprint.
I believe, by law, you have a grace period to back-out if your contract if
you don't like it. You may want to investigate that so when you change
carriers, you can be sure it will cover the areas you need it, and be sure
you have quality of service.
Some of these providers are kind of quirky. For example, my friend has
Sprint and about one out of three times I call him, his phone doesn't ring,
but I hear a ringing sound on the phone thinking his phone is ringing. So
whenever he doesn't answer, I need to call again, then he answers. I ask him
and he says it only rang the one time.Very annoying. That's one thing I like
about Nextel is the caller won't hear a ring sound until my cell phone
actually starts ringing. Pretty basic stuff.
That happened to me all the time with Sprint. I'd wake up in the morning,
start to work, and have a couple of voicemails from the night before, where
my phone would never ring. Of course, the reception in my area was way
substandard.
- 09-08-2003, 11:50 AM #19JustinGuest
Re: what do you think of Nextel?
"John Eckart" <[email protected]> wrote in message
news:[email protected]...
And AT&T is just as bad, if not worse than Sprint.
I believe, by law, you have a grace period to back-out if your contract if
you don't like it. You may want to investigate that so when you change
carriers, you can be sure it will cover the areas you need it, and be sure
you have quality of service.
Some of these providers are kind of quirky. For example, my friend has
Sprint and about one out of three times I call him, his phone doesn't ring,
but I hear a ringing sound on the phone thinking his phone is ringing. So
whenever he doesn't answer, I need to call again, then he answers. I ask him
and he says it only rang the one time.Very annoying. That's one thing I like
about Nextel is the caller won't hear a ring sound until my cell phone
actually starts ringing. Pretty basic stuff.
That happened to me all the time with Sprint. I'd wake up in the morning,
start to work, and have a couple of voicemails from the night before, where
my phone would never ring. Of course, the reception in my area was way
substandard.
- 09-08-2003, 12:46 PM #20ScottGuest
Re: what do you think of Nextel?
> Hey guys, just wondered what your opinions are of Nextel - are they a
> good company, do they provide good deals? Thanks! Melissa<
Melissa,
I was with Verizon (Bell Atlantic/Bell Atlantic Nynex) for about 14 years.
Switched to AT&T. The service with AT&T was okay *BUT* the customer service
that I received was awesome! Had good experiences with the 800 people but
most especially the company store people that I worked with. We switched to
Nextel about 5 or 6 months ago purely for the D/C. Overall the phone and
D/C service is good, no better or worse than AT&T or Verizon. Like every
carrier, they have their weak areas. That said, *ALL* of our experiences
with customer service and our local rep have been awful, and yes, we do
have one of those "government/large business" rate plans/contracts. I find
their billing to be pretty awful as well.
So for us, we hold our nose and use Nextel only because of the D/C feature.
Good luck, Scott
- 09-08-2003, 12:46 PM #21ScottGuest
Re: what do you think of Nextel?
> Hey guys, just wondered what your opinions are of Nextel - are they a
> good company, do they provide good deals? Thanks! Melissa<
Melissa,
I was with Verizon (Bell Atlantic/Bell Atlantic Nynex) for about 14 years.
Switched to AT&T. The service with AT&T was okay *BUT* the customer service
that I received was awesome! Had good experiences with the 800 people but
most especially the company store people that I worked with. We switched to
Nextel about 5 or 6 months ago purely for the D/C. Overall the phone and
D/C service is good, no better or worse than AT&T or Verizon. Like every
carrier, they have their weak areas. That said, *ALL* of our experiences
with customer service and our local rep have been awful, and yes, we do
have one of those "government/large business" rate plans/contracts. I find
their billing to be pretty awful as well.
So for us, we hold our nose and use Nextel only because of the D/C feature.
Good luck, Scott
- 09-08-2003, 07:39 PM #22BDGuest
Re: what do you think of Nextel?
I'd be happy to buy your i90. I agree with you that coverage area's vary
greatly, and I have also had days when I wanted (and did) throw my phone to
the ground, but in general, I have been very happy with the service.
BD
"Jason" <[email protected]> wrote in message
news:[email protected]...
> Am I going to be the only voice of dissent here? The replies to this
> message and others in the alt.cellular heiarchy just go to prove that
> a lot of your satisfaction with your cellular company has a lot to do
> with location.
>
> I hate Nextel. I want to throw my phone out the window on a daily
> basis. I live in east central Alabama in a relatively rural area and
> commute to Birmingham, AL daily. My phone (i90c) works fine here
> most of the time, but I get dropped coverage even in the city! On
> the commute in, I know that there are places that I can't even use the
> service. And once I get home, there's no hope of service within 5
> miles north and over 30 miles south. I volunteer as an EMT also, and
> my phone is useless in my coverage area.
>
> But the clencher is this: I had to make an emergency run to Tifton,
> GA last week. I looked on the web site to see if Nextel provided
> coverage there - the map said that it did. I knew that there would
> be lots of dead area on the drive, but thought that it would work once
> I got there and needed it. I got there, had a full signal, and the
> phone said "ready". Couldn't make a call no matter what I did. And
> I <really> needed it. As usual, Nextel let me down when I needed it
> most.
>
> To top it all off, I use my phone appoximately 500 minutes a month,
> and my wife uses hers approximately 300 minutes a month. For this
> plus direct connect, we pay $120 each month!!! I tried to look at
> other rate plans, but the best the CS could do was lower it $10 a
> month. And don't get me started on their CS. I've had billing
> problems with them from day one.
>
> The main reason I bought Nextel Service was because I was led to
> believe that they were about to acquire Southern LINC (over 2 years
> ago). Now I find out that Southern LINC is about to go out of
> business and would rather use their equipment for scrap iron than let
> Nextel buy it because of the way Nextel backed out of the deal back
> then. I'm looking at Sprint and AT&T right now, trying to figure out
> ANY way to get better coverage. I did a demo of Sprint PCS this past
> weekend, and it's got coverage in my area vastly superior to ANYTHING
> I've ever seen.
>
> Jason Hickey
>
>
>
>
> [email protected] (Dave Hauss) wrote in message
news:<[email protected]>...
> > Your right.. I had sprint PCS for years and the quality got bad in my
> > area.. dropped calls and all. plus I was going over my minutes.. now
> > with nextel I have FREE INCOMMING CALLS, unlimited direct connect..
> > always on internet (not like other carriers where it is actually
> > dialing up so you cant receive a call while on the internet), and 700
> > anytime minutes.. I pay like $80 a month..
> >
> >
> >
> > Scott Stephenson <[email protected]> wrote in message
news:<[email protected]>...
> > > Melissa DeVoe wrote:
> > > > Hey guys, just wondered what your opinions are of Nextel - are they
a
> > > > good company, do they provide good deals? Thanks!
> > > > Melissa
> > > >
> > > > [posted via phonescoop.com - free web access to the alt.cellular
groups]
> > > Great Company that has spent this year focusing on their cusotmer
> > > service. They do have their problems, but I think they are much fewer
> > > and farther between than they used to be.
> > >
> > > The deals you can get really depend on what you are looking for. If
you
> > > want a very small phone (which tend to be pretty fragile) with all
kinds
> > > of bells and whistles, then they are probably not for you. Most of
> > > their phones are bigger than the competition's, but they are much more
> > > rugged (I've bounced my i90c off the pavement four or five times and
> > > only have a little scratch to show for it).
> > >
> > > The price plans sometimes appear to be higher than other's, but I
> > > believe they are still the only provider to offer free incoming on
some
> > > of their plans. In addition, they offer Direct Connect minutes in
> > > almost every price plan they offer (many have unlimited Direct Connect
> > > minutes) Coverage continues to improve, and they are working with a
few
> > > other companies to expand the netwrok even further.
- 09-08-2003, 07:39 PM #23BDGuest
Re: what do you think of Nextel?
I'd be happy to buy your i90. I agree with you that coverage area's vary
greatly, and I have also had days when I wanted (and did) throw my phone to
the ground, but in general, I have been very happy with the service.
BD
"Jason" <[email protected]> wrote in message
news:[email protected]...
> Am I going to be the only voice of dissent here? The replies to this
> message and others in the alt.cellular heiarchy just go to prove that
> a lot of your satisfaction with your cellular company has a lot to do
> with location.
>
> I hate Nextel. I want to throw my phone out the window on a daily
> basis. I live in east central Alabama in a relatively rural area and
> commute to Birmingham, AL daily. My phone (i90c) works fine here
> most of the time, but I get dropped coverage even in the city! On
> the commute in, I know that there are places that I can't even use the
> service. And once I get home, there's no hope of service within 5
> miles north and over 30 miles south. I volunteer as an EMT also, and
> my phone is useless in my coverage area.
>
> But the clencher is this: I had to make an emergency run to Tifton,
> GA last week. I looked on the web site to see if Nextel provided
> coverage there - the map said that it did. I knew that there would
> be lots of dead area on the drive, but thought that it would work once
> I got there and needed it. I got there, had a full signal, and the
> phone said "ready". Couldn't make a call no matter what I did. And
> I <really> needed it. As usual, Nextel let me down when I needed it
> most.
>
> To top it all off, I use my phone appoximately 500 minutes a month,
> and my wife uses hers approximately 300 minutes a month. For this
> plus direct connect, we pay $120 each month!!! I tried to look at
> other rate plans, but the best the CS could do was lower it $10 a
> month. And don't get me started on their CS. I've had billing
> problems with them from day one.
>
> The main reason I bought Nextel Service was because I was led to
> believe that they were about to acquire Southern LINC (over 2 years
> ago). Now I find out that Southern LINC is about to go out of
> business and would rather use their equipment for scrap iron than let
> Nextel buy it because of the way Nextel backed out of the deal back
> then. I'm looking at Sprint and AT&T right now, trying to figure out
> ANY way to get better coverage. I did a demo of Sprint PCS this past
> weekend, and it's got coverage in my area vastly superior to ANYTHING
> I've ever seen.
>
> Jason Hickey
>
>
>
>
> [email protected] (Dave Hauss) wrote in message
news:<[email protected]>...
> > Your right.. I had sprint PCS for years and the quality got bad in my
> > area.. dropped calls and all. plus I was going over my minutes.. now
> > with nextel I have FREE INCOMMING CALLS, unlimited direct connect..
> > always on internet (not like other carriers where it is actually
> > dialing up so you cant receive a call while on the internet), and 700
> > anytime minutes.. I pay like $80 a month..
> >
> >
> >
> > Scott Stephenson <[email protected]> wrote in message
news:<[email protected]>...
> > > Melissa DeVoe wrote:
> > > > Hey guys, just wondered what your opinions are of Nextel - are they
a
> > > > good company, do they provide good deals? Thanks!
> > > > Melissa
> > > >
> > > > [posted via phonescoop.com - free web access to the alt.cellular
groups]
> > > Great Company that has spent this year focusing on their cusotmer
> > > service. They do have their problems, but I think they are much fewer
> > > and farther between than they used to be.
> > >
> > > The deals you can get really depend on what you are looking for. If
you
> > > want a very small phone (which tend to be pretty fragile) with all
kinds
> > > of bells and whistles, then they are probably not for you. Most of
> > > their phones are bigger than the competition's, but they are much more
> > > rugged (I've bounced my i90c off the pavement four or five times and
> > > only have a little scratch to show for it).
> > >
> > > The price plans sometimes appear to be higher than other's, but I
> > > believe they are still the only provider to offer free incoming on
some
> > > of their plans. In addition, they offer Direct Connect minutes in
> > > almost every price plan they offer (many have unlimited Direct Connect
> > > minutes) Coverage continues to improve, and they are working with a
few
> > > other companies to expand the netwrok even further.
- 09-15-2003, 10:26 PM #24J A HaynesGuest
Re: what do you think of Nextel?
I was sort of disappointed with Nextel after the first 3 or 4 months only
because I went in with such high expectations. Everyone I talked to about
Nextel praised it and my parents claimed they'd never had a single problem
with it. I seem to not have service where some others (usually Sprint)
phones do. I drop lines and get that retarded (461 message) on my phone.
That drives me crazy. As far as customer service, I've never had any
problems. I haven't had an issue with billing so far (knock on wood). I like
my plan ... I joined when they had that 10000 Breakthrough. 1000 anytime,
5000 N/W (they upped to unlimited), and 4000 Direct Connect for 54.99 or
something like that. I just hate the 7.50/month for two-way messaging b/c
with tax that pushed my bill up to like $75/month. But I don't know anywhere
else I can get a plan like that. Overall, it's not the perfect cellular
provider and there are times when I want to take my phone and chunk it
against a wall ... but overall ... I'm pretty content w/ my Nextel. Oh yeah
.... one more thing ... the cost of their phones bring me to tears. Just
thought I'd drop that in there ... lol.
"Jason" <[email protected]> wrote in message
news:[email protected]...
> Am I going to be the only voice of dissent here? The replies to this
> message and others in the alt.cellular heiarchy just go to prove that
> a lot of your satisfaction with your cellular company has a lot to do
> with location.
>
> I hate Nextel. I want to throw my phone out the window on a daily
> basis. I live in east central Alabama in a relatively rural area and
> commute to Birmingham, AL daily. My phone (i90c) works fine here
> most of the time, but I get dropped coverage even in the city! On
> the commute in, I know that there are places that I can't even use the
> service. And once I get home, there's no hope of service within 5
> miles north and over 30 miles south. I volunteer as an EMT also, and
> my phone is useless in my coverage area.
>
> But the clencher is this: I had to make an emergency run to Tifton,
> GA last week. I looked on the web site to see if Nextel provided
> coverage there - the map said that it did. I knew that there would
> be lots of dead area on the drive, but thought that it would work once
> I got there and needed it. I got there, had a full signal, and the
> phone said "ready". Couldn't make a call no matter what I did. And
> I <really> needed it. As usual, Nextel let me down when I needed it
> most.
>
> To top it all off, I use my phone appoximately 500 minutes a month,
> and my wife uses hers approximately 300 minutes a month. For this
> plus direct connect, we pay $120 each month!!! I tried to look at
> other rate plans, but the best the CS could do was lower it $10 a
> month. And don't get me started on their CS. I've had billing
> problems with them from day one.
>
> The main reason I bought Nextel Service was because I was led to
> believe that they were about to acquire Southern LINC (over 2 years
> ago). Now I find out that Southern LINC is about to go out of
> business and would rather use their equipment for scrap iron than let
> Nextel buy it because of the way Nextel backed out of the deal back
> then. I'm looking at Sprint and AT&T right now, trying to figure out
> ANY way to get better coverage. I did a demo of Sprint PCS this past
> weekend, and it's got coverage in my area vastly superior to ANYTHING
> I've ever seen.
>
> Jason Hickey
>
>
>
>
> [email protected] (Dave Hauss) wrote in message
news:<[email protected]>...
> > Your right.. I had sprint PCS for years and the quality got bad in my
> > area.. dropped calls and all. plus I was going over my minutes.. now
> > with nextel I have FREE INCOMMING CALLS, unlimited direct connect..
> > always on internet (not like other carriers where it is actually
> > dialing up so you cant receive a call while on the internet), and 700
> > anytime minutes.. I pay like $80 a month..
> >
> >
> >
> > Scott Stephenson <[email protected]> wrote in message
news:<[email protected]>...
> > > Melissa DeVoe wrote:
> > > > Hey guys, just wondered what your opinions are of Nextel - are they
a
> > > > good company, do they provide good deals? Thanks!
> > > > Melissa
> > > >
> > > > [posted via phonescoop.com - free web access to the alt.cellular
groups]
> > > Great Company that has spent this year focusing on their cusotmer
> > > service. They do have their problems, but I think they are much fewer
> > > and farther between than they used to be.
> > >
> > > The deals you can get really depend on what you are looking for. If
you
> > > want a very small phone (which tend to be pretty fragile) with all
kinds
> > > of bells and whistles, then they are probably not for you. Most of
> > > their phones are bigger than the competition's, but they are much more
> > > rugged (I've bounced my i90c off the pavement four or five times and
> > > only have a little scratch to show for it).
> > >
> > > The price plans sometimes appear to be higher than other's, but I
> > > believe they are still the only provider to offer free incoming on
some
> > > of their plans. In addition, they offer Direct Connect minutes in
> > > almost every price plan they offer (many have unlimited Direct Connect
> > > minutes) Coverage continues to improve, and they are working with a
few
> > > other companies to expand the netwrok even further.
- 09-15-2003, 10:26 PM #25J A HaynesGuest
Re: what do you think of Nextel?
I was sort of disappointed with Nextel after the first 3 or 4 months only
because I went in with such high expectations. Everyone I talked to about
Nextel praised it and my parents claimed they'd never had a single problem
with it. I seem to not have service where some others (usually Sprint)
phones do. I drop lines and get that retarded (461 message) on my phone.
That drives me crazy. As far as customer service, I've never had any
problems. I haven't had an issue with billing so far (knock on wood). I like
my plan ... I joined when they had that 10000 Breakthrough. 1000 anytime,
5000 N/W (they upped to unlimited), and 4000 Direct Connect for 54.99 or
something like that. I just hate the 7.50/month for two-way messaging b/c
with tax that pushed my bill up to like $75/month. But I don't know anywhere
else I can get a plan like that. Overall, it's not the perfect cellular
provider and there are times when I want to take my phone and chunk it
against a wall ... but overall ... I'm pretty content w/ my Nextel. Oh yeah
.... one more thing ... the cost of their phones bring me to tears. Just
thought I'd drop that in there ... lol.
"Jason" <[email protected]> wrote in message
news:[email protected]...
> Am I going to be the only voice of dissent here? The replies to this
> message and others in the alt.cellular heiarchy just go to prove that
> a lot of your satisfaction with your cellular company has a lot to do
> with location.
>
> I hate Nextel. I want to throw my phone out the window on a daily
> basis. I live in east central Alabama in a relatively rural area and
> commute to Birmingham, AL daily. My phone (i90c) works fine here
> most of the time, but I get dropped coverage even in the city! On
> the commute in, I know that there are places that I can't even use the
> service. And once I get home, there's no hope of service within 5
> miles north and over 30 miles south. I volunteer as an EMT also, and
> my phone is useless in my coverage area.
>
> But the clencher is this: I had to make an emergency run to Tifton,
> GA last week. I looked on the web site to see if Nextel provided
> coverage there - the map said that it did. I knew that there would
> be lots of dead area on the drive, but thought that it would work once
> I got there and needed it. I got there, had a full signal, and the
> phone said "ready". Couldn't make a call no matter what I did. And
> I <really> needed it. As usual, Nextel let me down when I needed it
> most.
>
> To top it all off, I use my phone appoximately 500 minutes a month,
> and my wife uses hers approximately 300 minutes a month. For this
> plus direct connect, we pay $120 each month!!! I tried to look at
> other rate plans, but the best the CS could do was lower it $10 a
> month. And don't get me started on their CS. I've had billing
> problems with them from day one.
>
> The main reason I bought Nextel Service was because I was led to
> believe that they were about to acquire Southern LINC (over 2 years
> ago). Now I find out that Southern LINC is about to go out of
> business and would rather use their equipment for scrap iron than let
> Nextel buy it because of the way Nextel backed out of the deal back
> then. I'm looking at Sprint and AT&T right now, trying to figure out
> ANY way to get better coverage. I did a demo of Sprint PCS this past
> weekend, and it's got coverage in my area vastly superior to ANYTHING
> I've ever seen.
>
> Jason Hickey
>
>
>
>
> [email protected] (Dave Hauss) wrote in message
news:<[email protected]>...
> > Your right.. I had sprint PCS for years and the quality got bad in my
> > area.. dropped calls and all. plus I was going over my minutes.. now
> > with nextel I have FREE INCOMMING CALLS, unlimited direct connect..
> > always on internet (not like other carriers where it is actually
> > dialing up so you cant receive a call while on the internet), and 700
> > anytime minutes.. I pay like $80 a month..
> >
> >
> >
> > Scott Stephenson <[email protected]> wrote in message
news:<[email protected]>...
> > > Melissa DeVoe wrote:
> > > > Hey guys, just wondered what your opinions are of Nextel - are they
a
> > > > good company, do they provide good deals? Thanks!
> > > > Melissa
> > > >
> > > > [posted via phonescoop.com - free web access to the alt.cellular
groups]
> > > Great Company that has spent this year focusing on their cusotmer
> > > service. They do have their problems, but I think they are much fewer
> > > and farther between than they used to be.
> > >
> > > The deals you can get really depend on what you are looking for. If
you
> > > want a very small phone (which tend to be pretty fragile) with all
kinds
> > > of bells and whistles, then they are probably not for you. Most of
> > > their phones are bigger than the competition's, but they are much more
> > > rugged (I've bounced my i90c off the pavement four or five times and
> > > only have a little scratch to show for it).
> > >
> > > The price plans sometimes appear to be higher than other's, but I
> > > believe they are still the only provider to offer free incoming on
some
> > > of their plans. In addition, they offer Direct Connect minutes in
> > > almost every price plan they offer (many have unlimited Direct Connect
> > > minutes) Coverage continues to improve, and they are working with a
few
> > > other companies to expand the netwrok even further.
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