Results 1 to 13 of 13
  1. #1
    n5pwp
    Guest
    OK, so I shot my mouth off about Motorola being responsible for Nextel
    Warranty work. The fix to that is, read the manual. It DOES say Motorola
    is responsible. Well, I think that's a nice kettle of fish. Nextel sells
    the unit then makes their customers go after the manufacturer. I guess I
    just don't understand the logic in that. On top of all this I also read
    that batteries have a 1 year warranty. My battery died after 7 mos. I
    just went to the Nextel sales office that I bought my phone at and they
    said there is NO warranty on batteries, please pay $50, thank you very
    much. Guess I need to take my manual down to the sales person and
    familiarize them with their own warranty. I think its time to switch to a
    new carrier. Lets see, I've already done Verizon and bailed on them to
    Nextel. Sprint audio sounds terrible so I don't want to go there. Maybe
    before I jump this time I'll read cell groups to see what company
    provides honest service.

    Mike



    See More: Nextel Warranty Service...or lack thereof




  2. #2
    Mark F
    Guest

    Re: Nextel Warranty Service...or lack thereof

    n5pwp <[email protected]> wrote in article
    <X%[email protected]>:
    > OK, so I shot my mouth off about Motorola being responsible for Nextel
    > Warranty work. The fix to that is, read the manual. It DOES say Motorola
    > is responsible. Well, I think that's a nice kettle of fish. Nextel sells
    > the unit then makes their customers go after the manufacturer. I guess I
    > just don't understand the logic in that. On top of all this I also read
    > that batteries have a 1 year warranty. My battery died after 7 mos. I
    > just went to the Nextel sales office that I bought my phone at and they
    > said there is NO warranty on batteries, please pay $50, thank you very
    > much. Guess I need to take my manual down to the sales person and
    > familiarize them with their own warranty. I think its time to switch to a
    > new carrier. Lets see, I've already done Verizon and bailed on them to
    > Nextel. Sprint audio sounds terrible so I don't want to go there. Maybe
    > before I jump this time I'll read cell groups to see what company
    > provides honest service.
    >
    > Mike


    Motorola direct is very good about batteries actually. I send 2 way
    radio batteries to them all the time with 2 weeks left on the 1 year
    warranty and they send me back NEW replacements no questions asked. The
    only problem is that you need to have an extra one while the other is in
    the mail.

    Mark

    [posted via phonescoop.com]



  3. #3
    Mark F
    Guest

    Re: Nextel Warranty Service...or lack thereof

    n5pwp <[email protected]> wrote in article
    <X%[email protected]>:
    > OK, so I shot my mouth off about Motorola being responsible for Nextel
    > Warranty work. The fix to that is, read the manual. It DOES say Motorola
    > is responsible. Well, I think that's a nice kettle of fish. Nextel sells
    > the unit then makes their customers go after the manufacturer. I guess I
    > just don't understand the logic in that. On top of all this I also read
    > that batteries have a 1 year warranty. My battery died after 7 mos. I
    > just went to the Nextel sales office that I bought my phone at and they
    > said there is NO warranty on batteries, please pay $50, thank you very
    > much. Guess I need to take my manual down to the sales person and
    > familiarize them with their own warranty. I think its time to switch to a
    > new carrier. Lets see, I've already done Verizon and bailed on them to
    > Nextel. Sprint audio sounds terrible so I don't want to go there. Maybe
    > before I jump this time I'll read cell groups to see what company
    > provides honest service.
    >
    > Mike


    Motorola direct is very good about batteries actually. I send 2 way
    radio batteries to them all the time with 2 weeks left on the 1 year
    warranty and they send me back NEW replacements no questions asked. The
    only problem is that you need to have an extra one while the other is in
    the mail.

    Mark

    [posted via phonescoop.com]



  4. #4
    WindsorFox[SS]
    Guest

    Re: Nextel Warranty Service...or lack thereof

    n5pwp wrote:

    > OK, so I shot my mouth off about Motorola being responsible for Nextel
    > Warranty work. The fix to that is, read the manual. It DOES say Motorola
    > is responsible. Well, I think that's a nice kettle of fish. Nextel sells
    > the unit then makes their customers go after the manufacturer. I guess I
    > just don't understand the logic in that. On top of all this I also read
    > that batteries have a 1 year warranty. My battery died after 7 mos. I
    > just went to the Nextel sales office that I bought my phone at and they
    > said there is NO warranty on batteries, please pay $50, thank you very
    > much. Guess I need to take my manual down to the sales person and
    > familiarize them with their own warranty. I think its time to switch to a
    > new carrier. Lets see, I've already done Verizon and bailed on them to
    > Nextel. Sprint audio sounds terrible so I don't want to go there. Maybe
    > before I jump this time I'll read cell groups to see what company
    > provides honest service.
    >
    > Mike



    If you don't grow some cods and stand up for your rights, what
    will you do when you get to the last company in your area and they
    piss on you like all the others did, just give up having a mobil phone?




  5. #5
    WindsorFox[SS]
    Guest

    Re: Nextel Warranty Service...or lack thereof

    n5pwp wrote:

    > OK, so I shot my mouth off about Motorola being responsible for Nextel
    > Warranty work. The fix to that is, read the manual. It DOES say Motorola
    > is responsible. Well, I think that's a nice kettle of fish. Nextel sells
    > the unit then makes their customers go after the manufacturer. I guess I
    > just don't understand the logic in that. On top of all this I also read
    > that batteries have a 1 year warranty. My battery died after 7 mos. I
    > just went to the Nextel sales office that I bought my phone at and they
    > said there is NO warranty on batteries, please pay $50, thank you very
    > much. Guess I need to take my manual down to the sales person and
    > familiarize them with their own warranty. I think its time to switch to a
    > new carrier. Lets see, I've already done Verizon and bailed on them to
    > Nextel. Sprint audio sounds terrible so I don't want to go there. Maybe
    > before I jump this time I'll read cell groups to see what company
    > provides honest service.
    >
    > Mike



    If you don't grow some cods and stand up for your rights, what
    will you do when you get to the last company in your area and they
    piss on you like all the others did, just give up having a mobil phone?




  6. #6
    Rich
    Guest

    Re: Nextel Warranty Service...or lack thereof

    How about you stop crying like a little ***** and go to ebay buy a new
    battery for 20 bux and go on with your life !

    "n5pwp" <[email protected]> wrote in message
    news:X%[email protected]
    > OK, so I shot my mouth off about Motorola being responsible for Nextel
    > Warranty work. The fix to that is, read the manual. It DOES say Motorola
    > is responsible. Well, I think that's a nice kettle of fish. Nextel sells
    > the unit then makes their customers go after the manufacturer. I guess I
    > just don't understand the logic in that. On top of all this I also read
    > that batteries have a 1 year warranty. My battery died after 7 mos. I
    > just went to the Nextel sales office that I bought my phone at and they
    > said there is NO warranty on batteries, please pay $50, thank you very
    > much. Guess I need to take my manual down to the sales person and
    > familiarize them with their own warranty. I think its time to switch to a
    > new carrier. Lets see, I've already done Verizon and bailed on them to
    > Nextel. Sprint audio sounds terrible so I don't want to go there. Maybe
    > before I jump this time I'll read cell groups to see what company
    > provides honest service.
    >
    > Mike






  7. #7
    Rich
    Guest

    Re: Nextel Warranty Service...or lack thereof

    How about you stop crying like a little ***** and go to ebay buy a new
    battery for 20 bux and go on with your life !

    "n5pwp" <[email protected]> wrote in message
    news:X%[email protected]
    > OK, so I shot my mouth off about Motorola being responsible for Nextel
    > Warranty work. The fix to that is, read the manual. It DOES say Motorola
    > is responsible. Well, I think that's a nice kettle of fish. Nextel sells
    > the unit then makes their customers go after the manufacturer. I guess I
    > just don't understand the logic in that. On top of all this I also read
    > that batteries have a 1 year warranty. My battery died after 7 mos. I
    > just went to the Nextel sales office that I bought my phone at and they
    > said there is NO warranty on batteries, please pay $50, thank you very
    > much. Guess I need to take my manual down to the sales person and
    > familiarize them with their own warranty. I think its time to switch to a
    > new carrier. Lets see, I've already done Verizon and bailed on them to
    > Nextel. Sprint audio sounds terrible so I don't want to go there. Maybe
    > before I jump this time I'll read cell groups to see what company
    > provides honest service.
    >
    > Mike






  8. #8
    Wayne Redick
    Guest

    Re: Nextel Warranty Service...or lack thereof


    "n5pwp" <[email protected]> wrote in message
    news:X%[email protected]
    > OK, so I shot my mouth off about Motorola being responsible for Nextel
    > Warranty work. The fix to that is, read the manual. It DOES say Motorola
    > is responsible. Well, I think that's a nice kettle of fish. Nextel sells
    > the unit then makes their customers go after the manufacturer. I guess I
    > just don't understand the logic in that.


    I am a Motorola Two Way dealer.If I sell you a new Motorola radio unit,it is
    under a certain parts and labor warranty,1-3 years depending on the
    model.Nextel phones are covered under a 1 year standard warranty.The
    warranty begins when Nextel sells you the phone.The battery is also under
    the warranty.Calling 1 800 927 2744 will put you in touch with Motorola
    Warranty Group.I have used them 7 times for warranty repairs on Nextel units
    that Nextel Service Centers could not fix.I ave also sent in about 12
    batteries which Motorola replaced at no cost since they were newer than one
    year.


    On top of all this I also read
    > that batteries have a 1 year warranty. My battery died after 7 mos. I
    > just went to the Nextel sales office that I bought my phone at and they
    > said there is NO warranty on batteries, please pay $50, thank you very
    > much.


    Some sub-agents do not know all the angles of Motorola Warranty standards.I
    stress people not to get Nextel through Mall vendors,Clothing stores or
    such.These people are more concerned on selling thier Fashion clothes,boots
    or whatever their primary products and wares.


    Guess I need to take my manual down to the sales person and
    > familiarize them with their own warranty.



    Good idea,and ask them who they are a subagent for.Who is thier Nextel
    contact or regional Nextel rep.


    I think its time to switch to a
    > new carrier. Lets see, I've already done Verizon and bailed on them to
    > Nextel. Sprint audio sounds terrible so I don't want to go there. Maybe
    > before I jump this time I'll read cell groups to see what company
    > provides honest service.
    >
    > Mike


    I get frustrated myself at times with Nextel customer support and
    service,but some of the direct sales people and regional reps are decent and
    at least TRY to answer my questions or seek solutions.

    Wayne






  9. #9
    Wayne Redick
    Guest

    Re: Nextel Warranty Service...or lack thereof


    "n5pwp" <[email protected]> wrote in message
    news:X%[email protected]
    > OK, so I shot my mouth off about Motorola being responsible for Nextel
    > Warranty work. The fix to that is, read the manual. It DOES say Motorola
    > is responsible. Well, I think that's a nice kettle of fish. Nextel sells
    > the unit then makes their customers go after the manufacturer. I guess I
    > just don't understand the logic in that.


    I am a Motorola Two Way dealer.If I sell you a new Motorola radio unit,it is
    under a certain parts and labor warranty,1-3 years depending on the
    model.Nextel phones are covered under a 1 year standard warranty.The
    warranty begins when Nextel sells you the phone.The battery is also under
    the warranty.Calling 1 800 927 2744 will put you in touch with Motorola
    Warranty Group.I have used them 7 times for warranty repairs on Nextel units
    that Nextel Service Centers could not fix.I ave also sent in about 12
    batteries which Motorola replaced at no cost since they were newer than one
    year.


    On top of all this I also read
    > that batteries have a 1 year warranty. My battery died after 7 mos. I
    > just went to the Nextel sales office that I bought my phone at and they
    > said there is NO warranty on batteries, please pay $50, thank you very
    > much.


    Some sub-agents do not know all the angles of Motorola Warranty standards.I
    stress people not to get Nextel through Mall vendors,Clothing stores or
    such.These people are more concerned on selling thier Fashion clothes,boots
    or whatever their primary products and wares.


    Guess I need to take my manual down to the sales person and
    > familiarize them with their own warranty.



    Good idea,and ask them who they are a subagent for.Who is thier Nextel
    contact or regional Nextel rep.


    I think its time to switch to a
    > new carrier. Lets see, I've already done Verizon and bailed on them to
    > Nextel. Sprint audio sounds terrible so I don't want to go there. Maybe
    > before I jump this time I'll read cell groups to see what company
    > provides honest service.
    >
    > Mike


    I get frustrated myself at times with Nextel customer support and
    service,but some of the direct sales people and regional reps are decent and
    at least TRY to answer my questions or seek solutions.

    Wayne






  10. #10
    n5pwp
    Guest

    Re: Nextel Warranty Service...or lack thereof

    "Wayne Redick" <[email protected]> wrote in
    news:[email protected]:

    >
    > "n5pwp" <[email protected]> wrote in message
    > news:X%[email protected]
    >> fish. Nextel sells the unit then makes their customers go after the
    >> manufacturer. I guess I just don't understand the logic in that.

    >
    > I am a Motorola Two Way dealer.If I sell you a new Motorola radio
    > phone.The battery is also under the warranty.Calling 1 800 927 2744
    > will put you in touch with Motorola Warranty Group.I have used them 7
    > times for warranty repairs on Nextel units that Nextel Service Centers
    > could not fix.I ave also sent in about 12 batteries which Motorola
    > replaced at no cost since they were newer than one year.
    >

    Wayne

    Thanks for the 'decent' reply and some real helpful suggestions to this
    issue. Unlike some a**holes out there (like Mr Fox) that can only respond
    with ignorance. I will give the Motorola people a call.

    Thank you sir.
    Mike



  11. #11
    n5pwp
    Guest

    Re: Nextel Warranty Service...or lack thereof

    "Wayne Redick" <[email protected]> wrote in
    news:[email protected]:

    >
    > "n5pwp" <[email protected]> wrote in message
    > news:X%[email protected]
    >> fish. Nextel sells the unit then makes their customers go after the
    >> manufacturer. I guess I just don't understand the logic in that.

    >
    > I am a Motorola Two Way dealer.If I sell you a new Motorola radio
    > phone.The battery is also under the warranty.Calling 1 800 927 2744
    > will put you in touch with Motorola Warranty Group.I have used them 7
    > times for warranty repairs on Nextel units that Nextel Service Centers
    > could not fix.I ave also sent in about 12 batteries which Motorola
    > replaced at no cost since they were newer than one year.
    >

    Wayne

    Thanks for the 'decent' reply and some real helpful suggestions to this
    issue. Unlike some a**holes out there (like Mr Fox) that can only respond
    with ignorance. I will give the Motorola people a call.

    Thank you sir.
    Mike



  12. #12
    plaguebeast
    Guest

    Re: Nextel Warranty Service...or lack thereof


    "WindsorFox[SS]" <[email protected]> wrote in message
    news:[email protected]
    > n5pwp wrote:
    >


    <snip>

    >
    > > Mike

    >
    >
    > If you don't grow some cods and stand up for your rights, what
    > will you do when you get to the last company in your area and they
    > piss on you like all the others did, just give up having a mobil phone?
    >


    I thought there was an infinite number of wireless service providers.



    Maybe when he runs out of the ones in his area he can just sit around and
    play UO all the time.





  13. #13
    plaguebeast
    Guest

    Re: Nextel Warranty Service...or lack thereof


    "WindsorFox[SS]" <[email protected]> wrote in message
    news:[email protected]
    > n5pwp wrote:
    >


    <snip>

    >
    > > Mike

    >
    >
    > If you don't grow some cods and stand up for your rights, what
    > will you do when you get to the last company in your area and they
    > piss on you like all the others did, just give up having a mobil phone?
    >


    I thought there was an infinite number of wireless service providers.



    Maybe when he runs out of the ones in his area he can just sit around and
    play UO all the time.





  • Similar Threads