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  1. #16
    m rae
    Guest

    Re: Sprint's Customer Service

    Not only has Jd power and consumer reports rank at the bottom, the very
    bottom, the cs stinks. Not only do you have to pay a fee every time you
    call, but you are treated like you are a moron and are talking to a
    montonic person... great customer service huh?

    [email protected] (Sam Iam) wrote in article
    <[email protected]>:
    > Consumer Reports and others have also ranked Sprint POS at the bottom.
    >
    > Just because you don't like what JD Powers says doesn't make your
    > atacking their credibity any more valid. What is your credibility?
    > Sources? Facts?
    >
    > Right.
    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]



    See More: Sprint's Customer Service




  2. #17
    m rae
    Guest

    Re: Sprint's Customer Service

    Not only has Jd power and consumer reports rank at the bottom, the very
    bottom, the cs stinks. Not only do you have to pay a fee every time you
    call, but you are treated like you are a moron and are talking to a
    montonic person... great customer service huh?

    [email protected] (Sam Iam) wrote in article
    <[email protected]>:
    > Consumer Reports and others have also ranked Sprint POS at the bottom.
    >
    > Just because you don't like what JD Powers says doesn't make your
    > atacking their credibity any more valid. What is your credibility?
    > Sources? Facts?
    >
    > Right.
    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]



  3. #18
    Sam Iam
    Guest

    Re: Sprint's Customer Service

    LOL. Watch out you'll get flamed by every cheerleader here now and
    they'll call you a troll in the process.

    As yes a lot of them are btw the same A-holes who worked for Sprint POS,
    so it's not exactly surprising.

    [posted via phonescoop.com]



  4. #19
    Sam Iam
    Guest

    Re: Sprint's Customer Service

    LOL. Watch out you'll get flamed by every cheerleader here now and
    they'll call you a troll in the process.

    As yes a lot of them are btw the same A-holes who worked for Sprint POS,
    so it's not exactly surprising.

    [posted via phonescoop.com]



  5. #20
    m rae
    Guest

    Re: Sprint's Customer Service

    I dont work for sprint nor do i have sprint. I had my fiance change from
    sprint because everytime something was wrong with his phone he called in
    and was charged like $6.75. Dropped calls-$6.75, voicemail not working?
    $6.75. And they spoke to you in a monotonic voice that would drive a
    person crazy.

    [email protected] (Sam Iam) wrote in article
    <[email protected]>:
    > LOL. Watch out you'll get flamed by every cheerleader here now and
    > they'll call you a troll in the process.
    >
    > As yes a lot of them are btw the same A-holes who worked for Sprint POS,
    > so it's not exactly surprising.
    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]



  6. #21
    m rae
    Guest

    Re: Sprint's Customer Service

    I dont work for sprint nor do i have sprint. I had my fiance change from
    sprint because everytime something was wrong with his phone he called in
    and was charged like $6.75. Dropped calls-$6.75, voicemail not working?
    $6.75. And they spoke to you in a monotonic voice that would drive a
    person crazy.

    [email protected] (Sam Iam) wrote in article
    <[email protected]>:
    > LOL. Watch out you'll get flamed by every cheerleader here now and
    > they'll call you a troll in the process.
    >
    > As yes a lot of them are btw the same A-holes who worked for Sprint POS,
    > so it's not exactly surprising.
    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]



  7. #22
    O/Siris
    Guest

    Re: Sprint's Customer Service

    In article <[email protected]>, [email protected]=20
    says...
    > Not only has Jd power and consumer reports rank at the bottom, the very
    > bottom, the cs stinks. Not only do you have to pay a fee every time you
    > call, but you are treated like you are a moron and are talking to a
    > montonic person... great customer service huh?
    >=20


    Pay a fee every time you call? When was the last time you called SPCS=20
    CS?

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  8. #23
    O/Siris
    Guest

    Re: Sprint's Customer Service

    In article <[email protected]>, [email protected]=20
    says...
    > Not only has Jd power and consumer reports rank at the bottom, the very
    > bottom, the cs stinks. Not only do you have to pay a fee every time you
    > call, but you are treated like you are a moron and are talking to a
    > montonic person... great customer service huh?
    >=20


    Pay a fee every time you call? When was the last time you called SPCS=20
    CS?

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  9. #24
    Steven J Sobol
    Guest

    Re: Sprint's Customer Service

    In alt.cellular m rae <[email protected]> wrote:
    > Not only has Jd power and consumer reports rank at the bottom, the very
    > bottom, the cs stinks. Not only do you have to pay a fee every time you
    > call


    Wrong. That policy was only in place for customers with bad credit and
    getting rid of the policy was one of the first things the new CEO did.

    --
    JustThe.net Internet & Multimedia Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Proprietor
    888.480.4NET (4638) * 248.724.4NET * [email protected]



  10. #25
    Steven J Sobol
    Guest

    Re: Sprint's Customer Service

    In alt.cellular m rae <[email protected]> wrote:
    > Not only has Jd power and consumer reports rank at the bottom, the very
    > bottom, the cs stinks. Not only do you have to pay a fee every time you
    > call


    Wrong. That policy was only in place for customers with bad credit and
    getting rid of the policy was one of the first things the new CEO did.

    --
    JustThe.net Internet & Multimedia Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Proprietor
    888.480.4NET (4638) * 248.724.4NET * [email protected]



  11. #26
    Steven J Sobol
    Guest

    Re: Sprint's Customer Service

    In alt.cellular m rae <[email protected]> wrote:
    > I dont work for sprint nor do i have sprint. I had my fiance change from
    > sprint because everytime something was wrong with his phone he called in
    > and was charged like $6.75.


    The old CS charge was $3.00... You're certainly allowed to feel that SPCS
    sucks, but please at least get your facts straight.

    --
    JustThe.net Internet & Multimedia Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Proprietor
    888.480.4NET (4638) * 248.724.4NET * [email protected]



  12. #27
    Steven J Sobol
    Guest

    Re: Sprint's Customer Service

    In alt.cellular m rae <[email protected]> wrote:
    > I dont work for sprint nor do i have sprint. I had my fiance change from
    > sprint because everytime something was wrong with his phone he called in
    > and was charged like $6.75.


    The old CS charge was $3.00... You're certainly allowed to feel that SPCS
    sucks, but please at least get your facts straight.

    --
    JustThe.net Internet & Multimedia Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Proprietor
    888.480.4NET (4638) * 248.724.4NET * [email protected]



  13. #28
    Carl.
    Guest

    Re: Sprint's Customer Service

    "Steven J Sobol" <[email protected]> wrote in message
    news:[email protected]...
    > In alt.cellular m rae <[email protected]> wrote:
    > > Not only has Jd power and consumer reports rank at the bottom, the very
    > > bottom, the cs stinks. Not only do you have to pay a fee every time you
    > > call

    >
    > Wrong. That policy was only in place for customers with bad credit and
    > getting rid of the policy was one of the first things the new CEO did.


    And furthermore, it did not apply to "every" call.


    ---
    Update your PC at http://windowsupdate.microsoft.com
    Checked by AVG anti-virus system (http://www.grisoft.com).
    Version: 6.0.522 / Virus Database: 320 - Release Date: 9/30/2003





  14. #29
    Carl.
    Guest

    Re: Sprint's Customer Service

    "Steven J Sobol" <[email protected]> wrote in message
    news:[email protected]...
    > In alt.cellular m rae <[email protected]> wrote:
    > > Not only has Jd power and consumer reports rank at the bottom, the very
    > > bottom, the cs stinks. Not only do you have to pay a fee every time you
    > > call

    >
    > Wrong. That policy was only in place for customers with bad credit and
    > getting rid of the policy was one of the first things the new CEO did.


    And furthermore, it did not apply to "every" call.


    ---
    Update your PC at http://windowsupdate.microsoft.com
    Checked by AVG anti-virus system (http://www.grisoft.com).
    Version: 6.0.522 / Virus Database: 320 - Release Date: 9/30/2003





  15. #30
    Phill.
    Guest

    Re: Sprint's Customer Service

    In article <[email protected]>,
    "Carl." <[email protected]> wrote:

    > "Steven J Sobol" <[email protected]> wrote in message
    > news:[email protected]...
    > > In alt.cellular m rae <[email protected]> wrote:
    > > > Not only has Jd power and consumer reports rank at the bottom, the very
    > > > bottom, the cs stinks. Not only do you have to pay a fee every time you
    > > > call

    > >
    > > Wrong. That policy was only in place for customers with bad credit and
    > > getting rid of the policy was one of the first things the new CEO did.

    >
    > And furthermore, it did not apply to "every" call.


    Except the policy was changed long before the latest JD Power study
    which rated SprinbtPCS customer service LAST.

    The SprintPCS apologists are in DENIAL.



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