Results 16 to 30 of 42
- 10-04-2003, 04:55 PM #16m raeGuest
Re: Sprint's Customer Service
Not only has Jd power and consumer reports rank at the bottom, the very
bottom, the cs stinks. Not only do you have to pay a fee every time you
call, but you are treated like you are a moron and are talking to a
montonic person... great customer service huh?
[email protected] (Sam Iam) wrote in article
<[email protected]>:
> Consumer Reports and others have also ranked Sprint POS at the bottom.
>
> Just because you don't like what JD Powers says doesn't make your
> atacking their credibity any more valid. What is your credibility?
> Sources? Facts?
>
> Right.
>
> [posted via phonescoop.com]
[posted via phonescoop.com]
› See More: Sprint's Customer Service
- 10-04-2003, 04:55 PM #17m raeGuest
Re: Sprint's Customer Service
Not only has Jd power and consumer reports rank at the bottom, the very
bottom, the cs stinks. Not only do you have to pay a fee every time you
call, but you are treated like you are a moron and are talking to a
montonic person... great customer service huh?
[email protected] (Sam Iam) wrote in article
<[email protected]>:
> Consumer Reports and others have also ranked Sprint POS at the bottom.
>
> Just because you don't like what JD Powers says doesn't make your
> atacking their credibity any more valid. What is your credibility?
> Sources? Facts?
>
> Right.
>
> [posted via phonescoop.com]
[posted via phonescoop.com]
- 10-04-2003, 05:19 PM #18Sam IamGuest
Re: Sprint's Customer Service
LOL. Watch out you'll get flamed by every cheerleader here now and
they'll call you a troll in the process.
As yes a lot of them are btw the same A-holes who worked for Sprint POS,
so it's not exactly surprising.
[posted via phonescoop.com]
- 10-04-2003, 05:19 PM #19Sam IamGuest
Re: Sprint's Customer Service
LOL. Watch out you'll get flamed by every cheerleader here now and
they'll call you a troll in the process.
As yes a lot of them are btw the same A-holes who worked for Sprint POS,
so it's not exactly surprising.
[posted via phonescoop.com]
- 10-04-2003, 05:25 PM #20m raeGuest
Re: Sprint's Customer Service
I dont work for sprint nor do i have sprint. I had my fiance change from
sprint because everytime something was wrong with his phone he called in
and was charged like $6.75. Dropped calls-$6.75, voicemail not working?
$6.75. And they spoke to you in a monotonic voice that would drive a
person crazy.
[email protected] (Sam Iam) wrote in article
<[email protected]>:
> LOL. Watch out you'll get flamed by every cheerleader here now and
> they'll call you a troll in the process.
>
> As yes a lot of them are btw the same A-holes who worked for Sprint POS,
> so it's not exactly surprising.
>
> [posted via phonescoop.com]
[posted via phonescoop.com]
- 10-04-2003, 05:25 PM #21m raeGuest
Re: Sprint's Customer Service
I dont work for sprint nor do i have sprint. I had my fiance change from
sprint because everytime something was wrong with his phone he called in
and was charged like $6.75. Dropped calls-$6.75, voicemail not working?
$6.75. And they spoke to you in a monotonic voice that would drive a
person crazy.
[email protected] (Sam Iam) wrote in article
<[email protected]>:
> LOL. Watch out you'll get flamed by every cheerleader here now and
> they'll call you a troll in the process.
>
> As yes a lot of them are btw the same A-holes who worked for Sprint POS,
> so it's not exactly surprising.
>
> [posted via phonescoop.com]
[posted via phonescoop.com]
- 10-05-2003, 12:30 AM #22O/SirisGuest
Re: Sprint's Customer Service
In article <[email protected]>, [email protected]=20
says...
> Not only has Jd power and consumer reports rank at the bottom, the very
> bottom, the cs stinks. Not only do you have to pay a fee every time you
> call, but you are treated like you are a moron and are talking to a
> montonic person... great customer service huh?
>=20
Pay a fee every time you call? When was the last time you called SPCS=20
CS?
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 10-05-2003, 12:30 AM #23O/SirisGuest
Re: Sprint's Customer Service
In article <[email protected]>, [email protected]=20
says...
> Not only has Jd power and consumer reports rank at the bottom, the very
> bottom, the cs stinks. Not only do you have to pay a fee every time you
> call, but you are treated like you are a moron and are talking to a
> montonic person... great customer service huh?
>=20
Pay a fee every time you call? When was the last time you called SPCS=20
CS?
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 10-05-2003, 11:44 AM #24Steven J SobolGuest
Re: Sprint's Customer Service
In alt.cellular m rae <[email protected]> wrote:
> Not only has Jd power and consumer reports rank at the bottom, the very
> bottom, the cs stinks. Not only do you have to pay a fee every time you
> call
Wrong. That policy was only in place for customers with bad credit and
getting rid of the policy was one of the first things the new CEO did.
--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 10-05-2003, 11:44 AM #25Steven J SobolGuest
Re: Sprint's Customer Service
In alt.cellular m rae <[email protected]> wrote:
> Not only has Jd power and consumer reports rank at the bottom, the very
> bottom, the cs stinks. Not only do you have to pay a fee every time you
> call
Wrong. That policy was only in place for customers with bad credit and
getting rid of the policy was one of the first things the new CEO did.
--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 10-05-2003, 11:45 AM #26Steven J SobolGuest
Re: Sprint's Customer Service
In alt.cellular m rae <[email protected]> wrote:
> I dont work for sprint nor do i have sprint. I had my fiance change from
> sprint because everytime something was wrong with his phone he called in
> and was charged like $6.75.
The old CS charge was $3.00... You're certainly allowed to feel that SPCS
sucks, but please at least get your facts straight.
--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 10-05-2003, 11:45 AM #27Steven J SobolGuest
Re: Sprint's Customer Service
In alt.cellular m rae <[email protected]> wrote:
> I dont work for sprint nor do i have sprint. I had my fiance change from
> sprint because everytime something was wrong with his phone he called in
> and was charged like $6.75.
The old CS charge was $3.00... You're certainly allowed to feel that SPCS
sucks, but please at least get your facts straight.
--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 10-05-2003, 11:46 AM #28Carl.Guest
Re: Sprint's Customer Service
"Steven J Sobol" <[email protected]> wrote in message
news:[email protected]...
> In alt.cellular m rae <[email protected]> wrote:
> > Not only has Jd power and consumer reports rank at the bottom, the very
> > bottom, the cs stinks. Not only do you have to pay a fee every time you
> > call
>
> Wrong. That policy was only in place for customers with bad credit and
> getting rid of the policy was one of the first things the new CEO did.
And furthermore, it did not apply to "every" call.
---
Update your PC at http://windowsupdate.microsoft.com
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.522 / Virus Database: 320 - Release Date: 9/30/2003
- 10-05-2003, 11:46 AM #29Carl.Guest
Re: Sprint's Customer Service
"Steven J Sobol" <[email protected]> wrote in message
news:[email protected]...
> In alt.cellular m rae <[email protected]> wrote:
> > Not only has Jd power and consumer reports rank at the bottom, the very
> > bottom, the cs stinks. Not only do you have to pay a fee every time you
> > call
>
> Wrong. That policy was only in place for customers with bad credit and
> getting rid of the policy was one of the first things the new CEO did.
And furthermore, it did not apply to "every" call.
---
Update your PC at http://windowsupdate.microsoft.com
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.522 / Virus Database: 320 - Release Date: 9/30/2003
- 10-05-2003, 01:16 PM #30Phill.Guest
Re: Sprint's Customer Service
In article <[email protected]>,
"Carl." <[email protected]> wrote:
> "Steven J Sobol" <[email protected]> wrote in message
> news:[email protected]...
> > In alt.cellular m rae <[email protected]> wrote:
> > > Not only has Jd power and consumer reports rank at the bottom, the very
> > > bottom, the cs stinks. Not only do you have to pay a fee every time you
> > > call
> >
> > Wrong. That policy was only in place for customers with bad credit and
> > getting rid of the policy was one of the first things the new CEO did.
>
> And furthermore, it did not apply to "every" call.
Except the policy was changed long before the latest JD Power study
which rated SprinbtPCS customer service LAST.
The SprintPCS apologists are in DENIAL.
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