Results 1 to 4 of 4
- 10-19-2003, 07:36 PM #1David LittleGuest
It is now up to a minimum of 16 per day; that is all the memory will hold.
Depending on how often I delete them all, I have received as many as 48 in
a day. I looked at the .pdf of my bill online, and saw where they have
charged me for 213 (that averages out to a little over 7 per day in a 30
day month) SMS messages. The number seems to be increasing. We haven't
read that many; not even half that many; maybe 1/4 of that many. I was
assured that as long as I deleted them before reading, they wouldn't be
billed.
In addition to that, they "Forgot" to credit me the $25.00 per phone that
they advertised when we purchased a pair of i60c phones from telesales.
Also, they "forgot" to include all the "credits" that were made on last
month's bill by customer service.
I have dealt with some fairly shifty characters in the past. I would put
Nextel up against the sleaziest dark alley dweller in terms of integrity,
sincerity and honesty.
I plan on spending another hour or two with customer service when they open
in the morning. I can't wait to hear the latest "talking points"; and what
contradictions are in store for this week's treatment of Spam. In the
meanwhile; estimates of $1.4 million in overcharges per day via the text
scam times 7 more days, and we may be talking real money. That is
$9,800,000 in additional revenue for every week that Corporate can keep
Customer Service convinced that SMS can't be removed without loosing Voice
Mail.
Looks like Nextel will redefining Spam as "Scam"; just the same as they
redefined Unlimited to be "limited to time already paid for" with their
"Unlimited Direct Connect"
Lawyers could learn a thing or two from these guys. They make the whole
Lawyer business look like a model of integrity.
"t.britt" <[email protected]> wrote in message
news:5tckb.807120$YN5.806785@sccrnsc01...
> has it gotten any better david?
> tina
>
> mine in the last 2 days are down a little, i think. only getting about 3-4
> per day now.
>
> "David Little" <[email protected]> wrote in message
> news[email protected]...
> > Hey, I don't make this stuff; really...
> >
> > I couldn't keep a straight face, and I just don't have that good of an
> > imagination.
> >
> > I think someone at the top has been giving the Customer Service the
> > "Mushroom Treatment" (Feed $hit and keep in the dark).
> >
> > That is the only excuse I could think for their diverse way of avoiding
> the
> > truth in some of these issues.
> >
> >
> > "All the News" <[email protected]> wrote in message
> > news:[email protected]...
> > >
> > > "David Little" <[email protected]> wrote in message
> > > news:[email protected]...
> > > > Spam Filter on customer's account turns off Voice Mail
notification..
> > >
> > > What the Fudge?!?!?!?
> > >
> > > Wasn't the whole suggested fix _prior_ to the spam filter that you
> > > could turn off SMS but you would also lose VM Notification?
> > > Now, the solution with the Filter is that... you lose VM Notification?
> > > That's just rediculous!
> > >
> > > Chris
> > >
> > >
> >
> >
>
>
› See More: SMS Text Message SCAM (Spam) - revisited
- 10-19-2003, 07:36 PM #2David LittleGuest
Re: SMS Text Message SCAM (Spam) - revisited
It is now up to a minimum of 16 per day; that is all the memory will hold.
Depending on how often I delete them all, I have received as many as 48 in
a day. I looked at the .pdf of my bill online, and saw where they have
charged me for 213 (that averages out to a little over 7 per day in a 30
day month) SMS messages. The number seems to be increasing. We haven't
read that many; not even half that many; maybe 1/4 of that many. I was
assured that as long as I deleted them before reading, they wouldn't be
billed.
In addition to that, they "Forgot" to credit me the $25.00 per phone that
they advertised when we purchased a pair of i60c phones from telesales.
Also, they "forgot" to include all the "credits" that were made on last
month's bill by customer service.
I have dealt with some fairly shifty characters in the past. I would put
Nextel up against the sleaziest dark alley dweller in terms of integrity,
sincerity and honesty.
I plan on spending another hour or two with customer service when they open
in the morning. I can't wait to hear the latest "talking points"; and what
contradictions are in store for this week's treatment of Spam. In the
meanwhile; estimates of $1.4 million in overcharges per day via the text
scam times 7 more days, and we may be talking real money. That is
$9,800,000 in additional revenue for every week that Corporate can keep
Customer Service convinced that SMS can't be removed without loosing Voice
Mail.
Looks like Nextel will redefining Spam as "Scam"; just the same as they
redefined Unlimited to be "limited to time already paid for" with their
"Unlimited Direct Connect"
Lawyers could learn a thing or two from these guys. They make the whole
Lawyer business look like a model of integrity.
"t.britt" <[email protected]> wrote in message
news:5tckb.807120$YN5.806785@sccrnsc01...
> has it gotten any better david?
> tina
>
> mine in the last 2 days are down a little, i think. only getting about 3-4
> per day now.
>
> "David Little" <[email protected]> wrote in message
> news[email protected]...
> > Hey, I don't make this stuff; really...
> >
> > I couldn't keep a straight face, and I just don't have that good of an
> > imagination.
> >
> > I think someone at the top has been giving the Customer Service the
> > "Mushroom Treatment" (Feed $hit and keep in the dark).
> >
> > That is the only excuse I could think for their diverse way of avoiding
> the
> > truth in some of these issues.
> >
> >
> > "All the News" <[email protected]> wrote in message
> > news:[email protected]...
> > >
> > > "David Little" <[email protected]> wrote in message
> > > news:[email protected]...
> > > > Spam Filter on customer's account turns off Voice Mail
notification..
> > >
> > > What the Fudge?!?!?!?
> > >
> > > Wasn't the whole suggested fix _prior_ to the spam filter that you
> > > could turn off SMS but you would also lose VM Notification?
> > > Now, the solution with the Filter is that... you lose VM Notification?
> > > That's just rediculous!
> > >
> > > Chris
> > >
> > >
> >
> >
>
>
- 10-19-2003, 07:49 PM #3Scott StephensonGuest
Re: SMS Text Message SCAM (Spam) - revisited
David Little wrote:
> It is now up to a minimum of 16 per day; that is all the memory will hold.
> Depending on how often I delete them all, I have received as many as 48
> in
> a day. I looked at the .pdf of my bill online, and saw where they have
> charged me for 213 (that averages out to a little over 7 per day in a 30
> day month) SMS messages. The number seems to be increasing. We haven't
> read that many; not even half that many; maybe 1/4 of that many. I was
> assured that as long as I deleted them before reading, they wouldn't be
> billed.
>
> In addition to that, they "Forgot" to credit me the $25.00 per phone that
> they advertised when we purchased a pair of i60c phones from telesales.
>
> Also, they "forgot" to include all the "credits" that were made on last
> month's bill by customer service.
>
> I have dealt with some fairly shifty characters in the past. I would put
> Nextel up against the sleaziest dark alley dweller in terms of integrity,
> sincerity and honesty.
>
> I plan on spending another hour or two with customer service when they
> open
> in the morning. I can't wait to hear the latest "talking points"; and
> what
> contradictions are in store for this week's treatment of Spam. In the
> meanwhile; estimates of $1.4 million in overcharges per day via the text
> scam times 7 more days, and we may be talking real money. That is
> $9,800,000 in additional revenue for every week that Corporate can keep
> Customer Service convinced that SMS can't be removed without loosing Voice
> Mail.
>
>
> Looks like Nextel will redefining Spam as "Scam"; just the same as they
> redefined Unlimited to be "limited to time already paid for" with their
> "Unlimited Direct Connect"
> Lawyers could learn a thing or two from these guys. They make the whole
> Lawyer business look like a model of integrity.
>
>
> "t.britt" <[email protected]> wrote in message
> news:5tckb.807120$YN5.806785@sccrnsc01...
>> has it gotten any better david?
>> tina
>>
>> mine in the last 2 days are down a little, i think. only getting about
>> 3-4 per day now.
>>
>> "David Little" <[email protected]> wrote in message
>> news[email protected]...
>> > Hey, I don't make this stuff; really...
>> >
>> > I couldn't keep a straight face, and I just don't have that good of an
>> > imagination.
>> >
>> > I think someone at the top has been giving the Customer Service the
>> > "Mushroom Treatment" (Feed $hit and keep in the dark).
>> >
>> > That is the only excuse I could think for their diverse way of avoiding
>> the
>> > truth in some of these issues.
>> >
>> >
>> > "All the News" <[email protected]> wrote in message
>> > news:[email protected]...
>> > >
>> > > "David Little" <[email protected]> wrote in message
>> > > news:[email protected]...
>> > > > Spam Filter on customer's account turns off Voice Mail
> notification..
>> > >
>> > > What the Fudge?!?!?!?
>> > >
>> > > Wasn't the whole suggested fix _prior_ to the spam filter that you
>> > > could turn off SMS but you would also lose VM Notification?
>> > > Now, the solution with the Filter is that... you lose VM
>> > > Notification? That's just rediculous!
>> > >
>> > > Chris
>> > >
>> > >
>> >
>> >
>>
>>
What I find most interesting is the fact that no one else is complaining
about getting the volumes claimed here. Is anybody else seeing 200+ spam
messages a month? Between my three phones, I have received two in over
three years of service.
- 10-19-2003, 07:49 PM #4Scott StephensonGuest
Re: SMS Text Message SCAM (Spam) - revisited
David Little wrote:
> It is now up to a minimum of 16 per day; that is all the memory will hold.
> Depending on how often I delete them all, I have received as many as 48
> in
> a day. I looked at the .pdf of my bill online, and saw where they have
> charged me for 213 (that averages out to a little over 7 per day in a 30
> day month) SMS messages. The number seems to be increasing. We haven't
> read that many; not even half that many; maybe 1/4 of that many. I was
> assured that as long as I deleted them before reading, they wouldn't be
> billed.
>
> In addition to that, they "Forgot" to credit me the $25.00 per phone that
> they advertised when we purchased a pair of i60c phones from telesales.
>
> Also, they "forgot" to include all the "credits" that were made on last
> month's bill by customer service.
>
> I have dealt with some fairly shifty characters in the past. I would put
> Nextel up against the sleaziest dark alley dweller in terms of integrity,
> sincerity and honesty.
>
> I plan on spending another hour or two with customer service when they
> open
> in the morning. I can't wait to hear the latest "talking points"; and
> what
> contradictions are in store for this week's treatment of Spam. In the
> meanwhile; estimates of $1.4 million in overcharges per day via the text
> scam times 7 more days, and we may be talking real money. That is
> $9,800,000 in additional revenue for every week that Corporate can keep
> Customer Service convinced that SMS can't be removed without loosing Voice
> Mail.
>
>
> Looks like Nextel will redefining Spam as "Scam"; just the same as they
> redefined Unlimited to be "limited to time already paid for" with their
> "Unlimited Direct Connect"
> Lawyers could learn a thing or two from these guys. They make the whole
> Lawyer business look like a model of integrity.
>
>
> "t.britt" <[email protected]> wrote in message
> news:5tckb.807120$YN5.806785@sccrnsc01...
>> has it gotten any better david?
>> tina
>>
>> mine in the last 2 days are down a little, i think. only getting about
>> 3-4 per day now.
>>
>> "David Little" <[email protected]> wrote in message
>> news[email protected]...
>> > Hey, I don't make this stuff; really...
>> >
>> > I couldn't keep a straight face, and I just don't have that good of an
>> > imagination.
>> >
>> > I think someone at the top has been giving the Customer Service the
>> > "Mushroom Treatment" (Feed $hit and keep in the dark).
>> >
>> > That is the only excuse I could think for their diverse way of avoiding
>> the
>> > truth in some of these issues.
>> >
>> >
>> > "All the News" <[email protected]> wrote in message
>> > news:[email protected]...
>> > >
>> > > "David Little" <[email protected]> wrote in message
>> > > news:[email protected]...
>> > > > Spam Filter on customer's account turns off Voice Mail
> notification..
>> > >
>> > > What the Fudge?!?!?!?
>> > >
>> > > Wasn't the whole suggested fix _prior_ to the spam filter that you
>> > > could turn off SMS but you would also lose VM Notification?
>> > > Now, the solution with the Filter is that... you lose VM
>> > > Notification? That's just rediculous!
>> > >
>> > > Chris
>> > >
>> > >
>> >
>> >
>>
>>
What I find most interesting is the fact that no one else is complaining
about getting the volumes claimed here. Is anybody else seeing 200+ spam
messages a month? Between my three phones, I have received two in over
three years of service.
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