Results 1 to 11 of 11
  1. #1
    PDA Man
    Guest
    Sorry for delay in getting this posted. It is hard to type and pat yourself
    on the back at the same time. But I also will say I am not going to change
    form a Back Pat to a full Back Rub, not yet!

    Cell-Phone Customers Are No Longer On Hold.
    After years of delay, new rules approved by the Federal Communications
    Commission took effect yesterday, allowing consumers to switch cell-phone
    carriers while keeping their phone numbers.
    Fewer than 1 million people probably switched cell-phone companies
    yesterday, said Ed Evans, chief executive officer of TSI Telecommunications
    Services Inc., a Florida company that helps move consumers from one carrier
    to another.
    "We've been monitoring the volume all day, and I'll say it will probably
    be at the low end of the estimates. It will be in the hundreds of thousands,
    not in the millions," he said.
    Most of the nation's leading cell-phone companies said consumers had
    only moderate interest yesterday in dumping their current wireless provider
    for a new one. But they expect more people to switch carriers as the busy
    holiday shopping season begins Friday.
    "So far activity is light, which is not surprising given that we're just
    a few hours into the process. We were prepared for anything," said Mark
    Siegel, spokesman for AT&T Wireless, the nation's third-largest cell-phone
    company with 21.8 million subscribers.
    The Yankee Group, a technology research firm, expects 10 million to 12
    million of the nation's 152 million cell-phone subscribers to choose a new
    carrier in the next year. About 40 million cell-phone subscribers already
    switch carriers each year in search of better deals, better customer service
    and better reception.
    The new regulations also let consumers transfer a land-line phone number
    to a cell phone, a move local phone service providers tried to prevent
    Friday when they asked a court to block the rule.
    An appeals court is scheduled to hold a hearing on the appeal.
    Verizon Wireless spokesman John Johnson said about half of the customers
    in its Washington-area stores yesterday asked about canceling service with
    other cell-phone carriers.
    Industry analysts said Verizon Wireless and T-Mobile USA Inc., formerly
    VoiceStream Wireless, appeared to gain the most new subscribers yesterday.
    The FCC has said cell-phone companies should switch consumers to their
    new carrier within 2˝ hours.
    One glitch that surfaced yesterday occurred at AT&T Wireless, which told
    some new subscribers who wanted to sign up with the company that it may not
    be able to complete the conversion for up to three days.
    Cell-phone carriers are aggressively marketing services to attract new
    customers.
    Yesterday AT&T Wireless began two marketing initiatives. Under the terms
    of one plan, the company will give subscribers a new phone each year when
    they sign a two-year service agreement.
    Cell-phone companies routinely declined to disclose how many subscribers
    they gained or lost. None knew what to expect on the first day when
    disgruntled consumers could dump them and search for better deals.
    "I think we're all in the same boat. This is the big unknown," said
    Chris Doherty, spokesman for Nextel Communications, the Reston cell-phone
    company that is the fifth-largest carrier with 12.3 million subscribers.
    The FCC extended the opportunity to switch cell-phone providers to the
    top 100 metropolitan areas first. Consumers in the rest country will be able
    to switch carriers in May.
    "No longer are consumers constrained by artificial barriers when
    [switching] their telephone numbers between wireless providers or wireless
    and wire-line providers," FCC Commissioner Kathleen Q. Abernathy said.
    Cell-phone customers are no longer on hold.
    After years of delay, new rules approved by the Federal Communications
    Commission took effect yesterday, allowing consumers to switch cell-phone
    carriers while keeping their phone numbers.
    Fewer than 1 million people probably switched cell-phone companies
    yesterday, said Ed Evans, chief executive officer of TSI Telecommunications
    Services Inc., a Florida company that helps move consumers from one carrier
    to another.
    "We've been monitoring the volume all day, and I'll say it will probably
    be at the low end of the estimates. It will be in the hundreds of thousands,
    not in the millions," he said.
    Most of the nation's leading cell-phone companies said consumers had
    only moderate interest yesterday in dumping their current wireless provider
    for a new one. But they expect more people to switch carriers as the busy
    holiday shopping season begins Friday.
    "So far activity is light, which is not surprising given that we're just
    a few hours into the process. We were prepared for anything," said Mark
    Siegel, spokesman for AT&T Wireless, the nation's third-largest cell-phone
    company with 21.8 million subscribers.
    The Yankee Group, a technology research firm, expects 10 million to 12
    million of the nation's 152 million cell-phone subscribers to choose a new
    carrier in the next year. About 40 million cell-phone subscribers already
    switch carriers each year in search of better deals, better customer service
    and better reception.
    The new regulations also let consumers transfer a land-line phone number
    to a cell phone, a move local phone service providers tried to prevent
    Friday when they asked a court to block the rule.
    An appeals court is scheduled to hold a hearing on the appeal.
    Verizon Wireless spokesman John Johnson said about half of the customers
    in its Washington-area stores yesterday asked about canceling service with
    other cell-phone carriers.
    Industry analysts said Verizon Wireless and T-Mobile USA Inc., formerly
    VoiceStream Wireless, appeared to gain the most new subscribers yesterday.
    The FCC has said cell-phone companies should switch consumers to their
    new carrier within 2˝ hours.
    One glitch that surfaced yesterday occurred at AT&T Wireless, which told
    some new subscribers who wanted to sign up with the company that it may not
    be able to complete the conversion for up to three days.
    Cell-phone carriers are aggressively marketing services to attract new
    customers.
    Yesterday AT&T Wireless began two marketing initiatives. Under the terms
    of one plan, the company will give subscribers a new phone each year when
    they sign a two-year service agreement.
    Cell-phone companies routinely declined to disclose how many subscribers
    they gained or lost. None knew what to expect on the first day when
    disgruntled consumers could dump them and search for better deals.
    "I think we're all in the same boat. This is the big unknown," said
    Chris Doherty, spokesman for Nextel Communications, the Reston cell-phone
    company that is the fifth-largest carrier with 12.3 million subscribers.
    The FCC extended the opportunity to switch cell-phone providers to the
    top 100 metropolitan areas first. Consumers in the rest country will be able
    to switch carriers in May.
    "No longer are consumers constrained by artificial barriers when
    [switching] their telephone numbers between wireless providers or wireless
    and wire-line providers," FCC Commissioner Kathleen Q. Abernathy said.

    --
    Visit Wireless World at http://wirelessway.blogspot.com for the latest in
    Wireless Technology News and Info! Free Drawing for Aluminum Palm /Clie
    case!!





    See More: NEWS: Number Portability Hits With A WHIMPER, Not The BANG !!!




  2. #2
    Scott in Aztlán
    Guest

    Re: NEWS: Number Portability Hits With A WHIMPER, Not The BANG !!!

    On Tue, 25 Nov 2003 13:17:44 -0500, "PDA Man" <[email protected]> wrote:

    > Fewer than 1 million people probably switched cell-phone companies
    >yesterday, said Ed Evans, chief executive officer of TSI Telecommunications
    >Services Inc., a Florida company that helps move consumers from one carrier
    >to another.
    > "We've been monitoring the volume all day, and I'll say it will probably
    >be at the low end of the estimates. It will be in the hundreds of thousands,
    >not in the millions," he said.


    While I was at the Cingular store today signing up for my new service (i.e. a
    brand new number, not a ported one), the guys at the store told me that there
    have been lots of delays and glitches in porting numbers from other carriers.
    One of them was just finishing up a switch over, and he remarked that this was
    the first one that had gone smoothly and without hiccups. He also said that many
    customers were waiting until all the glitches had been worked out to switch
    carriers.

    The tsunami may yet arrive.

    --
    http://www.geocities.com/slothkills/



  3. #3
    Scott in Aztlán
    Guest

    Re: NEWS: Number Portability Hits With A WHIMPER, Not The BANG !!!

    On Tue, 25 Nov 2003 13:17:44 -0500, "PDA Man" <[email protected]> wrote:

    > Fewer than 1 million people probably switched cell-phone companies
    >yesterday, said Ed Evans, chief executive officer of TSI Telecommunications
    >Services Inc., a Florida company that helps move consumers from one carrier
    >to another.
    > "We've been monitoring the volume all day, and I'll say it will probably
    >be at the low end of the estimates. It will be in the hundreds of thousands,
    >not in the millions," he said.


    While I was at the Cingular store today signing up for my new service (i.e. a
    brand new number, not a ported one), the guys at the store told me that there
    have been lots of delays and glitches in porting numbers from other carriers.
    One of them was just finishing up a switch over, and he remarked that this was
    the first one that had gone smoothly and without hiccups. He also said that many
    customers were waiting until all the glitches had been worked out to switch
    carriers.

    The tsunami may yet arrive.

    --
    http://www.geocities.com/slothkills/



  4. #4
    Roopinder Randhawa
    Guest

    Re: NEWS: Number Portability Hits With A WHIMPER, Not The BANG !!!

    Well when they do the math of giving up the existing contracts they wait.
    So when the wait is over they will change. The very determined (and
    frustrated) have already changed.

    Also net change will come evident only over time as all markets are
    different.

    So wait and see.





  5. #5
    Roopinder Randhawa
    Guest

    Re: NEWS: Number Portability Hits With A WHIMPER, Not The BANG !!!

    Well when they do the math of giving up the existing contracts they wait.
    So when the wait is over they will change. The very determined (and
    frustrated) have already changed.

    Also net change will come evident only over time as all markets are
    different.

    So wait and see.





  6. #6
    Thomas M. Goethe
    Guest

    Re: NEWS: Number Portability Hits With A WHIMPER, Not The BANG !!!

    "Scott in Aztlán" <[email protected]> wrote in message
    news:[email protected]
    > On Tue, 25 Nov 2003 13:17:44 -0500, "PDA Man" <[email protected]> wrote:
    >
    > ....... He also said that many
    > customers were waiting until all the glitches had been worked out to

    switch
    > carriers.
    >


    And a lot are waiting for the end of contracts.


    --
    Thomas M. Goethe





  7. #7
    Thomas M. Goethe
    Guest

    Re: NEWS: Number Portability Hits With A WHIMPER, Not The BANG !!!

    "Scott in Aztlán" <[email protected]> wrote in message
    news:[email protected]
    > On Tue, 25 Nov 2003 13:17:44 -0500, "PDA Man" <[email protected]> wrote:
    >
    > ....... He also said that many
    > customers were waiting until all the glitches had been worked out to

    switch
    > carriers.
    >


    And a lot are waiting for the end of contracts.


    --
    Thomas M. Goethe





  8. #8

    Re: NEWS: Number Portability Hits With A WHIMPER, Not The BANG !!!

    Ignoring his agents wishes,"Thomas M. Goethe"
    <[email protected]> flung open the hotel room door and
    announced to the gathering crowd:

    >"Scott in Aztlán" <[email protected]> wrote in message
    >news:[email protected]
    >> On Tue, 25 Nov 2003 13:17:44 -0500, "PDA Man" <[email protected]> wrote:
    >>
    >> ....... He also said that many
    >> customers were waiting until all the glitches had been worked out to

    >switch
    >> carriers.
    >>

    >
    > And a lot are waiting for the end of contracts.




    As one that "did the switch" on the 24th, all I can say is that
    there's still a lot of bugs to work out. I'm *still* in the process
    of switching from AT&T to Nextel. AT&T was no where ready on the 24th
    to do any switching. I was on the phone for 2 1/2 hours with Nextel
    trying to get my numbers (3) ported over from AT&T and AT&T's systems
    kept rejecting the request even though the numbers were portable.

    On top of that, Nextel's systems kept locking up when they tried to
    complete the request from their end.

    Also, after 2 1/2 hours of working with both AT&T and Nextel, we all
    got the request processed. However, after the requests were finally
    processed, I was told by AT&T that it takes FIVE DAYS to get the
    number released from AT&T.

    Once the number is "released", it takes *another*
    five days for Nextel to "make it ready" for assignment to my Nextel
    phones. A total of ten *working* days before the number is even
    available to actually be switched! Meanwhile, we have six phones with
    two carriers for our family of three. Yeah, I don't blame anyone but
    ourselves for being one of the first of the portability guinea pigs,
    but I thought the federal mandate also included a maximum period of 48
    hours for the carriers to switch over numbers?




    **********************************************************************

    People are more violently opposed to fur than leather because it's
    safer to harass rich women than motorcycle gangs.
    -Unknown


    Remove "die spammers" to email



  9. #9

    Re: NEWS: Number Portability Hits With A WHIMPER, Not The BANG !!!

    Ignoring his agents wishes,"Thomas M. Goethe"
    <[email protected]> flung open the hotel room door and
    announced to the gathering crowd:

    >"Scott in Aztlán" <[email protected]> wrote in message
    >news:[email protected]
    >> On Tue, 25 Nov 2003 13:17:44 -0500, "PDA Man" <[email protected]> wrote:
    >>
    >> ....... He also said that many
    >> customers were waiting until all the glitches had been worked out to

    >switch
    >> carriers.
    >>

    >
    > And a lot are waiting for the end of contracts.




    As one that "did the switch" on the 24th, all I can say is that
    there's still a lot of bugs to work out. I'm *still* in the process
    of switching from AT&T to Nextel. AT&T was no where ready on the 24th
    to do any switching. I was on the phone for 2 1/2 hours with Nextel
    trying to get my numbers (3) ported over from AT&T and AT&T's systems
    kept rejecting the request even though the numbers were portable.

    On top of that, Nextel's systems kept locking up when they tried to
    complete the request from their end.

    Also, after 2 1/2 hours of working with both AT&T and Nextel, we all
    got the request processed. However, after the requests were finally
    processed, I was told by AT&T that it takes FIVE DAYS to get the
    number released from AT&T.

    Once the number is "released", it takes *another*
    five days for Nextel to "make it ready" for assignment to my Nextel
    phones. A total of ten *working* days before the number is even
    available to actually be switched! Meanwhile, we have six phones with
    two carriers for our family of three. Yeah, I don't blame anyone but
    ourselves for being one of the first of the portability guinea pigs,
    but I thought the federal mandate also included a maximum period of 48
    hours for the carriers to switch over numbers?




    **********************************************************************

    People are more violently opposed to fur than leather because it's
    safer to harass rich women than motorcycle gangs.
    -Unknown


    Remove "die spammers" to email



  10. #10
    Thomas M. Goethe
    Guest

    Re: NEWS: Number Portability Hits With A WHIMPER, Not The BANG !!!

    <[email protected]> wrote in message
    news[email protected]
    > Ignoring his agents wishes,"Thomas M. Goethe"
    > <[email protected]> flung open the hotel room door and
    > announced to the gathering crowd:
    >
    >
    >
    > As one that "did the switch" on the 24th, all I can say is that
    > there's still a lot of bugs to work out. I'm *still* in the process
    > of switching from AT&T to Nextel.


    I don't know who is doing the porting for Nextel, but of the six majors,
    five are using one organization to port the numbers, TSI with HQ in Tampa,
    FL (with many other facilities around the country). Using a different port
    organization coupled with the problems AT&T was already having doesn't leave
    me surprised that AT&T customers are having issues. And you are right, it
    doesn't seem as if many people are getting the mandated 48 hour port. Glad I
    was relatively happy with Alltel here in FL. The only issue is drive time at
    5 PM and mainly for my wife.


    --
    Thomas M. Goethe





  11. #11
    Thomas M. Goethe
    Guest

    Re: NEWS: Number Portability Hits With A WHIMPER, Not The BANG !!!

    <[email protected]> wrote in message
    news[email protected]
    > Ignoring his agents wishes,"Thomas M. Goethe"
    > <[email protected]> flung open the hotel room door and
    > announced to the gathering crowd:
    >
    >
    >
    > As one that "did the switch" on the 24th, all I can say is that
    > there's still a lot of bugs to work out. I'm *still* in the process
    > of switching from AT&T to Nextel.


    I don't know who is doing the porting for Nextel, but of the six majors,
    five are using one organization to port the numbers, TSI with HQ in Tampa,
    FL (with many other facilities around the country). Using a different port
    organization coupled with the problems AT&T was already having doesn't leave
    me surprised that AT&T customers are having issues. And you are right, it
    doesn't seem as if many people are getting the mandated 48 hour port. Glad I
    was relatively happy with Alltel here in FL. The only issue is drive time at
    5 PM and mainly for my wife.


    --
    Thomas M. Goethe





  • Similar Threads