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  1. #1
    Jim Dawson
    Guest
    I switched two lines, one from ATT and one Cingular. Although the Verizon
    [art is all done and phones can call out, neither ATT nor Cingular have
    released the numbers.

    I wonder if there is an ATT or Cingular number to call to ***** and maybe
    speed the process.

    Jim

    >
    > As one that "did the switch" on the 24th, all I can say is that
    > there's still a lot of bugs to work out. I'm *still* in the process
    > of switching from AT&T to Nextel. AT&T was no where ready on the 24th
    > to do any switching. I was on the phone for 2 1/2 hours with Nextel
    > trying to get my numbers (3) ported over from AT&T and AT&T's systems
    > kept rejecting the request even though the numbers were portable.
    >
    > On top of that, Nextel's systems kept locking up when they tried to
    > complete the request from their end.
    >
    > Also, after 2 1/2 hours of working with both AT&T and Nextel, we all
    > got the request processed. However, after the requests were finally
    > processed, I was told by AT&T that it takes FIVE DAYS to get the
    > number released from AT&T.
    >
    > Once the number is "released", it takes *another*
    > five days for Nextel to "make it ready" for assignment to my Nextel
    > phones. A total of ten *working* days before the number is even
    > available to actually be switched! Meanwhile, we have six phones with
    > two carriers for our family of three. Yeah, I don't blame anyone but
    > ourselves for being one of the first of the portability guinea pigs,
    > but I thought the federal mandate also included a maximum period of 48
    > hours for the carriers to switch over numbers?
    >






    See More: Same experience here...




  2. #2
    Jim Dawson
    Guest

    Re: Same experience here...

    I switched two lines, one from ATT and one Cingular. Although the Verizon
    [art is all done and phones can call out, neither ATT nor Cingular have
    released the numbers.

    I wonder if there is an ATT or Cingular number to call to ***** and maybe
    speed the process.

    Jim

    >
    > As one that "did the switch" on the 24th, all I can say is that
    > there's still a lot of bugs to work out. I'm *still* in the process
    > of switching from AT&T to Nextel. AT&T was no where ready on the 24th
    > to do any switching. I was on the phone for 2 1/2 hours with Nextel
    > trying to get my numbers (3) ported over from AT&T and AT&T's systems
    > kept rejecting the request even though the numbers were portable.
    >
    > On top of that, Nextel's systems kept locking up when they tried to
    > complete the request from their end.
    >
    > Also, after 2 1/2 hours of working with both AT&T and Nextel, we all
    > got the request processed. However, after the requests were finally
    > processed, I was told by AT&T that it takes FIVE DAYS to get the
    > number released from AT&T.
    >
    > Once the number is "released", it takes *another*
    > five days for Nextel to "make it ready" for assignment to my Nextel
    > phones. A total of ten *working* days before the number is even
    > available to actually be switched! Meanwhile, we have six phones with
    > two carriers for our family of three. Yeah, I don't blame anyone but
    > ourselves for being one of the first of the portability guinea pigs,
    > but I thought the federal mandate also included a maximum period of 48
    > hours for the carriers to switch over numbers?
    >






  3. #3
    Jason
    Guest

    Re: Same experience here...

    A number for AT&T's Port Admin Group is 800-241-0558, when connected,
    just punch a few zeroes to get a live person, or atleast put into a
    queue. If you follow the menu propmts, it will take you to either
    AT&T Cust Service or their Sales Dept.

    I am having the same problem. Signed up with Verizon on Tues and AT&T
    has not released the numbers.



    "Jim Dawson" <[email protected] h a r t e r.net> wrote in message news:<[email protected]>...
    > I switched two lines, one from ATT and one Cingular. Although the Verizon
    > [art is all done and phones can call out, neither ATT nor Cingular have
    > released the numbers.
    >
    > I wonder if there is an ATT or Cingular number to call to ***** and maybe
    > speed the process.
    >
    > Jim
    >
    > >
    > > As one that "did the switch" on the 24th, all I can say is that
    > > there's still a lot of bugs to work out. I'm *still* in the process
    > > of switching from AT&T to Nextel. AT&T was no where ready on the 24th
    > > to do any switching. I was on the phone for 2 1/2 hours with Nextel
    > > trying to get my numbers (3) ported over from AT&T and AT&T's systems
    > > kept rejecting the request even though the numbers were portable.
    > >
    > > On top of that, Nextel's systems kept locking up when they tried to
    > > complete the request from their end.
    > >
    > > Also, after 2 1/2 hours of working with both AT&T and Nextel, we all
    > > got the request processed. However, after the requests were finally
    > > processed, I was told by AT&T that it takes FIVE DAYS to get the
    > > number released from AT&T.
    > >
    > > Once the number is "released", it takes *another*
    > > five days for Nextel to "make it ready" for assignment to my Nextel
    > > phones. A total of ten *working* days before the number is even
    > > available to actually be switched! Meanwhile, we have six phones with
    > > two carriers for our family of three. Yeah, I don't blame anyone but
    > > ourselves for being one of the first of the portability guinea pigs,
    > > but I thought the federal mandate also included a maximum period of 48
    > > hours for the carriers to switch over numbers?
    > >




  4. #4
    Jason
    Guest

    Re: Same experience here...

    A number for AT&T's Port Admin Group is 800-241-0558, when connected,
    just punch a few zeroes to get a live person, or atleast put into a
    queue. If you follow the menu propmts, it will take you to either
    AT&T Cust Service or their Sales Dept.

    I am having the same problem. Signed up with Verizon on Tues and AT&T
    has not released the numbers.



    "Jim Dawson" <[email protected] h a r t e r.net> wrote in message news:<[email protected]>...
    > I switched two lines, one from ATT and one Cingular. Although the Verizon
    > [art is all done and phones can call out, neither ATT nor Cingular have
    > released the numbers.
    >
    > I wonder if there is an ATT or Cingular number to call to ***** and maybe
    > speed the process.
    >
    > Jim
    >
    > >
    > > As one that "did the switch" on the 24th, all I can say is that
    > > there's still a lot of bugs to work out. I'm *still* in the process
    > > of switching from AT&T to Nextel. AT&T was no where ready on the 24th
    > > to do any switching. I was on the phone for 2 1/2 hours with Nextel
    > > trying to get my numbers (3) ported over from AT&T and AT&T's systems
    > > kept rejecting the request even though the numbers were portable.
    > >
    > > On top of that, Nextel's systems kept locking up when they tried to
    > > complete the request from their end.
    > >
    > > Also, after 2 1/2 hours of working with both AT&T and Nextel, we all
    > > got the request processed. However, after the requests were finally
    > > processed, I was told by AT&T that it takes FIVE DAYS to get the
    > > number released from AT&T.
    > >
    > > Once the number is "released", it takes *another*
    > > five days for Nextel to "make it ready" for assignment to my Nextel
    > > phones. A total of ten *working* days before the number is even
    > > available to actually be switched! Meanwhile, we have six phones with
    > > two carriers for our family of three. Yeah, I don't blame anyone but
    > > ourselves for being one of the first of the portability guinea pigs,
    > > but I thought the federal mandate also included a maximum period of 48
    > > hours for the carriers to switch over numbers?
    > >




  5. #5

    Re: Same experience here...

    Ignoring his agents wishes,[email protected] (Jason) flung open the
    hotel room door and announced to the gathering crowd:

    >A number for AT&T's Port Admin Group is 800-241-0558, when connected,
    >just punch a few zeroes to get a live person, or atleast put into a
    >queue. If you follow the menu propmts, it will take you to either
    >AT&T Cust Service or their Sales Dept.
    >
    >I am having the same problem. Signed up with Verizon on Tues and AT&T
    >has not released the numbers.
    >
    >


    I assume you called AT&T to find out the problem. Apparently calling
    them has done little to help? I'm curious as to what their excuse is
    for people to wait 5 or more days (today is the fifth day I've been
    waiting) and *still* our numbers have not been released.




    **********************************************************************

    People are more violently opposed to fur than leather because it's
    safer to harass rich women than motorcycle gangs.
    -Unknown


    Remove "die spammers" to email



  6. #6

    Re: Same experience here...

    Ignoring his agents wishes,[email protected] (Jason) flung open the
    hotel room door and announced to the gathering crowd:

    >A number for AT&T's Port Admin Group is 800-241-0558, when connected,
    >just punch a few zeroes to get a live person, or atleast put into a
    >queue. If you follow the menu propmts, it will take you to either
    >AT&T Cust Service or their Sales Dept.
    >
    >I am having the same problem. Signed up with Verizon on Tues and AT&T
    >has not released the numbers.
    >
    >


    I assume you called AT&T to find out the problem. Apparently calling
    them has done little to help? I'm curious as to what their excuse is
    for people to wait 5 or more days (today is the fifth day I've been
    waiting) and *still* our numbers have not been released.




    **********************************************************************

    People are more violently opposed to fur than leather because it's
    safer to harass rich women than motorcycle gangs.
    -Unknown


    Remove "die spammers" to email



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