Results 1 to 4 of 4
  1. #1
    Just me..
    Guest
    Hi all,

    I was wondering what the steps nextel takes for people who are in the
    military and are notified they are to leave to a "secret" place within "x"
    days. What does nextel do for this? Do they need to see orders? Can you just
    call them and explain your situation? Any help appreciated..





    See More: Procedure for cancellation of service?




  2. #2
    SueNY
    Guest

    Re: Procedure for cancellation of service?

    You need to fax them a copy of your orders on official letterhead. Hope this
    helps. Stay safe over there!

    SueNY

    "Just me.." <[email protected]> wrote in message
    news:[email protected]
    > Hi all,
    >
    > I was wondering what the steps nextel takes for people who are in the
    > military and are notified they are to leave to a "secret" place within "x"
    > days. What does nextel do for this? Do they need to see orders? Can you

    just
    > call them and explain your situation? Any help appreciated..
    >
    >






  3. #3
    Brian
    Guest

    Re: Procedure for cancellation of service?

    If you want to keep your number, you can opt for "Seasonal Standby". For the
    Military, Nextel waives the 6 month limit. Here's the scoop: Seasonal
    Standby is 5.95 per month (make sure to ask for restrictions, because if
    anyone uses the phone while on standby the charges are huge. 75 cents/minute
    for cell airtime, 20 cents/minute for long distance, 50 cents/minute for
    direct connect) While on Standby, if you have any time remaining on your
    contract, you will have the same amount of time left when you come off
    Standby, because Standby time does not apply towards contract obligation.

    If your contract term is up and/or you don't think you will continue with
    Nextel, call and ask for "Account Services" or press option 1 for "English",
    3 for "customer care", enter Nextel phone or account number, press 3 to
    "discontinue service", you may have to wait for some time as this department
    sometimes has a long hold time. Once you get to Account services explain
    your situation to them, because they are the only department that can waive
    the early termination fee if you are going to have one. If they say they
    will waive the fee, ask for the "ticket/confirmation number" for the
    cancellation request. This way if for some reason you do get the fee,
    customer care can credit it off the account. They cannot do so if there is
    no documentation saying the fee is waived, so make sure the Account Services
    agent gives you that number and write it down someplace safe (like maybe on
    the most recent bill when you called in)


    "Just me.." <[email protected]> wrote in message
    news:[email protected]
    > Hi all,
    >
    > I was wondering what the steps nextel takes for people who are in the
    > military and are notified they are to leave to a "secret" place within "x"
    > days. What does nextel do for this? Do they need to see orders? Can you

    just
    > call them and explain your situation? Any help appreciated..
    >
    >






  4. #4
    Rich
    Guest

    Re: Procedure for cancellation of service?

    Just call them and tell them whats going on. They will ask for a copy of
    your orders and thats all. You don't need to pay 5.95 a month or anything.
    Your accnt is placed on hold is all. THey don't charge you anything...

    TRUST ME , I know

    "Just me.." <[email protected]> wrote in message
    news:[email protected]
    > Hi all,
    >
    > I was wondering what the steps nextel takes for people who are in the
    > military and are notified they are to leave to a "secret" place within "x"
    > days. What does nextel do for this? Do they need to see orders? Can you

    just
    > call them and explain your situation? Any help appreciated..
    >
    >



    ---
    Outgoing mail is certified Virus Free.
    Checked by AVG anti-virus system (http://www.grisoft.com).
    Version: 6.0.558 / Virus Database: 350 - Release Date: 1/2/2004





  • Similar Threads