I bought 2 at Xmas and one has been faulty since. Carphonewarehouse
are disinterested, other than to give me my money back (ie here's your
money - pick another phone).

Nokia seem to be a hard company to get an answer from. No email
address and no answer from the customer help telephone line.

The problem is that the phone supplied has suddenly changed to a
restricted phone and therefore has refused to work. It did work for
several hours before this happened.

Is this a common fault with Nokias? Who can fix it? Will Nokia
replace it?

Watch this space to a saga of incompetence and absolutely shocking
customer service...meantime a teenager is going without a christmas
present..

Quetions to be answered...

Why did it suddenly change?

Who is responsible?

Why is this message not documented in the handbook?

These and many more coming soon....



See More: Nokia 3200 - Faulty but who gives a damn?