no messages

Hi
can anyone help my sons 3310 keeps going blank and he can't read his
messages. have replaced the screen and the batterie and sim card but keeps
doing it. any ideas
cheers

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› See More: no messages

a software upgrade will sort it

"debbie.becky" <[email protected]> wrote in message
news:[email protected]...
> Hi
> can anyone help my sons 3310 keeps going blank and he can't read his
> messages. have replaced the screen and the batterie and sim card but keeps
> doing it. any ideas
> cheers
>
>

when i registered the new sim card that would of done that surely. if not
how do i upgrade it?
thanks
"rob b" <[email protected]> wrote in message
news:[email protected]...
> a software upgrade will sort it
>
> "debbie.becky" <[email protected]> wrote in message
> news:[email protected]...
> > Hi
> > can anyone help my sons 3310 keeps going blank and he can't read his
> > messages. have replaced the screen and the batterie and sim card but
keeps
> > doing it. any ideas
> > cheers
> >
> >
>
>

"debbie.becky" <[email protected]> wrote in message
news:%[email protected]...
> when i registered the new sim card that would of done that surely. if not
> how do i upgrade it?
> thanks

When you registered the SIM, you'll probably have received a SIM update, but
for a software/firmware update you'd need further equipment (flasher cable
etc). However, in this case, it doesn't sound like a firmware fault (it
could be, but I'd susupect water damage).

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