Nokia 6230 and Orange UK

"Steve" <[email protected]> wrote in message
news:[email protected]...
<snip>
> At the moment the Nokia 6230 is a white elephant. Nokia will not refund me
> any money because they claim there is nothing wrong with the phone. Orange
> maintain the phone must be faulty if it rejects their SIM. Stuck with an
> expensive phone that does not work.
> Any advice?
> -Steve
>
I would guess Nokia will bring out a firmware update with better Sim
compatibility, I remember there used to be a problem with early Nokia 6150,
and some 9 an 0 profile Sims preventing Sim clock stopping.
Late version 6150 firmware fixed that problem

Steve Terry

---

› See More: Nokia 6230 and Orange UK

"Ben Pope" <[email protected]> wrote in message
news:[email protected]...
> Steve wrote:
> > "Unfortunately we can only supply SIM cards for your registered handset.
"
>
> Get them to supply an Orga 15 for your registered handset then...
>
> Ben
> --
> A7N8X FAQ: www.ben.pope.name/a7n8x_faq.html
> Questions by email will likely be ignored, please use the newsgroups.
> I'm not just a number. To many, I'm known as a String...
>
>

and what exactly IS an ORGA 15 SIM??

"Alistair" <forget_it> wrote in message
news:[email protected]...
>
> "Ben Pope" <[email protected]> wrote in message
> news:[email protected]...
> > Steve wrote:
> > > "Unfortunately we can only supply SIM cards for your registered handset.
> "
> >
> > Get them to supply an Orga 15 for your registered handset then...
> > Ben
>
> and what exactly IS an ORGA 15 SIM??
>
It's a 894412 115 Sim of course

The presumption being new Gemplus Sims aren't compatible with 6230 ?

Steve Terry

> >
> > and what exactly IS an ORGA 15 SIM??
> >
> It's a 894412 115 Sim of course
>
> The presumption being new Gemplus Sims aren't compatible with 6230 ?
>
> Steve Terry
>
>

in that case I should really see if I can get one...at the moment I can't
get ANY sim card...can't believe it's taking so long, postal strike or not!!

Steve posted the following for all to hear...
> Non-Orange Handset? Since when did I have to used an Orange handset?

Since you signed the contract!

> "Unfortunately we can only supply SIM cards for your registered handset. "
>
> What is to stop me registering my new 6230 Handset?

Orange won't let you.

> Infact they never knew I had my old Nokia 6610, bought that direct, and they
> still sent me SIMs.

A replacement SIM probably won't do you any good, like most newly-
released Nokia phones it's probably riddled with bugs.

> Can they do this - surely making SIMs that only worked in tweaked Orange
> Nokia software is against fair competition?

They haven't tweaked anything really, but if it you want a new SIM just
pay the £15.

> At leat Orange Tech support bother replying. Nokia don't. Looks like another
> bug ridden handset from Nokia.

As per normal then!
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"Steve Terry" <[email protected]> wrote in message
news:[email protected]...
>
> "Steve" <[email protected]> wrote in message
> news:[email protected]...
> <snip>
> > At the moment the Nokia 6230 is a white elephant. Nokia will not refund
me
> > any money because they claim there is nothing wrong with the phone.
Orange
> > maintain the phone must be faulty if it rejects their SIM. Stuck with an
> > expensive phone that does not work.
> > Any advice?
> > -Steve
> >
> I would guess Nokia will bring out a firmware update with better Sim
> compatibility, I remember there used to be a problem with early Nokia
6150,
> and some 9 an 0 profile Sims preventing Sim clock stopping.
> Late version 6150 firmware fixed that problem
>
> Steve Terry
>
>
>
>

OK, spoke to OCS this morning as STILL no sim card, they tell me that they
will send me another one out today.

They also say that I cannot request a particular profile..all they can send
me is the standard SIM...which probably means I'll get another 14 profile
which wont f****g work!!!!

AND...I have now been without my phone for 2 weeks (my original number). I
asked if they could temporarily divert my old number to my new number so
that at least I can stop missing buiness calls...they tell me that this is
not possible!!...they can't divert calls!!

what????

Alistair wrote:
> AND...I have now been without my phone for 2 weeks (my original number). I
> asked if they could temporarily divert my old number to my new number so
> that at least I can stop missing buiness calls...they tell me that this is
> not possible!!...they can't divert calls!!
>
> what????

Everyphone should still be working. (Is it?)

Call 330 from your old number and divert it to your new number.

Set the 'no answer' divert from your new number to divert to the
answerphone in 25 seconds, not 30.

It sounds like you'll need to borrow someone's phone and put your SIMs
in it to do this.

Sounds like you're falling foul of the blinkers worn by CS.

Contact the Orange Executive Office asap; they should be able to sort
it out for you

Orange executive office
[email protected]
50 George Street
LONDON
W1U 7DZ
020 7984 1886
020 7984 1602
0870 870 0862

Xref: news.newshosting.com alt.cellular.nokia:154349 uk.telecom.mobile:260666

Got fed up of getting emails from Orange UK telling me the Nokia 6230 is
faulty so rang them and asked them to re-activate my old orange SIM (profile
9) which I still have.

Suprisingly they said no problems. Only snag is that apparently SIM Updates
do not work if you are roaming, and I am currently abroad. Will get my old
SIM activated when I get to the back the UK when it gets a bit warmer. Or
maybe Nokia might bring out some fixed software before then .Some hope!

A few other bugs I have noticed on the phone. I could not copy anything to
the MMC card from my PC until I had given the MMC card a name. Also using
Bluetooth I cannot transfer any files with a .txt extention. I have to
rename them first. Odd.

Also can someone tell m how I add stuff on the MMC card to a play list. The
manual mentions you can do this but does not say how.

-Steve

"Steve" <[email protected]> wrote in message
news:[email protected]...
> Got fed up of getting emails from Orange UK telling me the Nokia 6230 is
> faulty so rang them and asked them to re-activate my old orange SIM
(profile
> 9) which I still have.
>
> Suprisingly they said no problems. Only snag is that apparently SIM
Updates
> do not work if you are roaming, and I am currently abroad. Will get my
old
> SIM activated when I get to the back the UK when it gets a bit warmer. Or
> maybe Nokia might bring out some fixed software before then .Some hope!
>
> A few other bugs I have noticed on the phone. I could not copy anything to
> the MMC card from my PC until I had given the MMC card a name. Also using
> Bluetooth I cannot transfer any files with a .txt extention. I have to
> rename them first. Odd.
>
> Also can someone tell m how I add stuff on the MMC card to a play list.
The
> manual mentions you can do this but does not say how.
>
> -Steve
>
>

can you believe I STILL haven't received a replacement SIM??

they claim to have sent 2 now!!

On Mon, 19 Apr 2004 20:31:25 +0800, "Steve" <[email protected]> wrote:


>Also can someone tell m how I add stuff on the MMC card to a play list. The
>manual mentions you can do this but does not say how.

You can only add mp3s in the root directory of the MMC to the
playlist. Definitely something that needs to be fixed.


Gav

Steve posted the following for all to hear...
> Got fed up of getting emails from Orange UK telling me the Nokia 6230 is
> faulty so rang them and asked them to re-activate my old orange SIM (profile
> 9) which I still have.

Launch now delayed until mid-June due to software bugs.

Nice one Nokia.
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"Alistair" <forget_it> posted the following for all to hear...
> can you believe I STILL haven't received a replacement SIM??
> they claim to have sent 2 now!!

There is/was a postal strike in the oxford area where Orange's warehouse
is - it was affecting all replacement equipment sending. If the strike
is over they will now be clearing the backlog.
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"Steve" <[email protected]> wrote in message
news:[email protected]...
> While out in Singapore I bought a brand new Nokia 6230 SIM free phone. All
> the SIM cards worked in it like a dream except for my new UK Orange SIM
> card. When I put the UK Orange SIM card in the Nokia 6320 it displays "SIM
> Card Rejected". No amount of cleaning the SIM card contacts etc will get
it
> to work. However this SIM card works fine in all other phones.
>
> I took the phone back to a Nokia Service Centre. They tried my Orange SIM
in
> some more Nokia 6320s and it did not work in any. They told me the phone
was
> fine and the SIM card was incompatible with this phone claiming some sort
of
> Orange SIM service lock.
>
> I contacted Orange UK and they say there is no such lock and if the SIM
> works in other phones it must be fine and therefore the phone is faulty.
>
> So now I have a fantastic new phone that will not work. Orange say it is
not
> their problem, and Nokia say it is not theirs. Oddly other UK Mobile SIMs
> work in the phone (Virgin, and even my old SIM Orange SIM is not
rejected).
>
> Is it a problem because I bought the phone in Singapore? My understanding
> was that an unlocked phone is an unlocked phone and all SIMs should work.
I
> have never had any sort of incompatibility problems like this before.
>
> At the moment the Nokia 6230 is a white elephant. Nokia will not refund me
> any money because they claim there is nothing wrong with the phone. Orange
> maintain the phone must be faulty if it rejects their SIM. Stuck with an
> expensive phone that does not work.
>
> Any advice?
>
> -Steve
>
>

I received a new SIM this morning from orange

894412 414

yup..a "14" again by the look of it...

however..put it into the phone, contacted orange to activate..and....working
perfectly!!!

none of the previous messing about of forcing manual network selection or
switching on and off etc..

SIM contacts are completely different layout from the old one, maybe this
indicates a different supplier??...who knows...but it works!!..YAY!!!!

> I received a new SIM this morning from orange
>
> 894412 414
>
> yup..a "14" again by the look of it...
>
> however..put it into the phone, contacted orange to
activate..and....working
> perfectly!!!
>
> none of the previous messing about of forcing manual network selection or
> switching on and off etc..
>
> SIM contacts are completely different layout from the old one, maybe this
> indicates a different supplier??...who knows...but it works!!..YAY!!!!

Any chance of a digital photo of it, so we can see the layout? I though all
SIMs were the same layout??

Cheers,

-Steve