Results 1 to 8 of 8
  1. #1
    Acer
    Guest
    Hi,

    I have an offical licenses for Oxygen Phone Manager. Last week i did an
    update to the last build of it, and now i'm not longer able to use my
    official license.
    The application starts as trial, without any option to enter the licenses.
    I tried to contact support, but didn't receive any feedback.

    Anyone around with the same problem ? How can I solve this problem ?

    Thx,





    See More: Oxygen Phone Manager for Nokia 6600




  2. #2
    VK3XEM
    Guest

    Re: Oxygen Phone Manager for Nokia 6600

    This is normal not to get a response from Oxygen support. But when you bag
    them on here they usually come out of the wood work!


    73 de Simon, VK3XEM.




    "Acer" <[email protected]> wrote in message
    news:[email protected]
    > Hi,
    >
    > I have an offical licenses for Oxygen Phone Manager. Last week i did an
    > update to the last build of it, and now i'm not longer able to use my
    > official license.
    > The application starts as trial, without any option to enter the licenses.
    > I tried to contact support, but didn't receive any feedback.
    >
    > Anyone around with the same problem ? How can I solve this problem ?
    >
    > Thx,
    >
    >






  3. #3
    Dolphin Boy
    Guest

    Re: Oxygen Phone Manager for Nokia 6600

    The Licence is restricted by TIME, so you won't be able to get new
    updates
    after your licence expires.
    Either

    a) stump up for an extension to the license or
    b) Use your old version.

    This is to fund new develeopment (says Oxygen!)
    At least they let you change phones now!

    "Acer" <[email protected]> wrote in message
    news:[email protected]
    > Hi,
    >
    > I have an offical licenses for Oxygen Phone Manager. Last week i did

    an
    > update to the last build of it, and now i'm not longer able to use

    my
    > official license.
    > The application starts as trial, without any option to enter the

    licenses.
    > I tried to contact support, but didn't receive any feedback.
    >
    > Anyone around with the same problem ? How can I solve this problem ?
    >
    > Thx,
    >
    >







  4. #4
    A. P.
    Guest

    Re: Oxygen Phone Manager for Nokia 6600

    On Mon, 10 May 2004 20:21:11 GMT, "Acer" <[email protected]> wrote:

    >Hi,
    >
    >I have an offical licenses for Oxygen Phone Manager. Last week i did an
    >update to the last build of it, and now i'm not longer able to use my
    >official license.
    >The application starts as trial, without any option to enter the licenses.
    >I tried to contact support, but didn't receive any feedback.
    >
    >Anyone around with the same problem ? How can I solve this problem ?
    >
    >Thx,
    >


    Hi, sometimes they change the algorithm for the identification of the
    keycode. Normally you can find a link for an updated keycode on the
    internet page where you can download the latest versions of OPM2. Just
    click it and you will get the latest keycode via e-mail (this only
    works if you request your new keycode within one year of purchase or
    renewal of the license of opm2).

    Regards

    Andreas




  5. #5
    Oxygen Software
    Guest

    Re: Oxygen Phone Manager for Nokia 6600

    "Acer" <[email protected]> wrote in message news:<[email protected]>...

    > I have an offical licenses for Oxygen Phone Manager. Last week i did an
    > update to the last build of it, and now i'm not longer able to use my
    > official license.
    > The application starts as trial, without any option to enter the licenses.
    > I tried to contact support, but didn't receive any feedback.
    >
    > Anyone around with the same problem ? How can I solve this problem ?



    Thank you for your request!

    In the latest build we have changed the keycode format. I.e., you
    should, just, enter your personal registered customer's page and press
    'request' button in table, dedicated to corresponding Oxygen Phone
    Manager for Symbian OS phones version. This will forward the latest
    correct keycode directly at your e-mail address.

    PS: Also, please, don't forget to update OPMAgent in your phone.

    With best regards! Maxim Vyalkov
    Oxygen Software technical support dpt.
    [email protected]
    Oxygen Phone Manager II - all you want from your Nokia



  6. #6
    Oxygen Software
    Guest

    Re: Oxygen Phone Manager for Nokia 6600

    "Acer" <[email protected]> wrote in message news:<[email protected]>...
    > Hi,
    >
    > I have an offical licenses for Oxygen Phone Manager. Last week i did an
    > update to the last build of it, and now i'm not longer able to use my
    > official license.
    > The application starts as trial, without any option to enter the licenses.
    > I tried to contact support, but didn't receive any feedback.
    >
    > Anyone around with the same problem ? How can I solve this problem ?
    >
    > Thx,


    Hello, Acer.

    Your situation looks quite strange.
    1. Full version never starts as trial and never hides an options to
    enter the registration key. Actually full and trial versions are two
    different ones.
    2. You can request your latest registration key either from the
    registered customers page (where you downloaded the latest version
    from) or by using "Request for resend the registration code" menu item
    under program's "Help" menu.
    3. As a registered customer you always can contact us directly via the
    special support page at
    http://www.oxygensoftware.com/suppor....asp?page=100.

    Best regards, Oleg Fyodorov.
    Oxygen Software - tools for your Nokia.
    Oxygen Phone Manager II - all you want from your Nokia.
    [email protected]
    http://www.oxygensoftware.com
    http://www.oxygensoftware.co.uk



  7. #7
    Acer
    Guest

    Re: Oxygen Phone Manager for Nokia 6600

    Thanks for the feedback, i will try the procedure.

    "Oxygen Software" <[email protected]> wrote in message
    news:[email protected]
    > "Acer" <[email protected]om> wrote in message

    news:<[email protected]>...
    > > Hi,
    > >
    > > I have an offical licenses for Oxygen Phone Manager. Last week i did an
    > > update to the last build of it, and now i'm not longer able to use my
    > > official license.
    > > The application starts as trial, without any option to enter the

    licenses.
    > > I tried to contact support, but didn't receive any feedback.
    > >
    > > Anyone around with the same problem ? How can I solve this problem ?
    > >
    > > Thx,

    >
    > Hello, Acer.
    >
    > Your situation looks quite strange.
    > 1. Full version never starts as trial and never hides an options to
    > enter the registration key. Actually full and trial versions are two
    > different ones.
    > 2. You can request your latest registration key either from the
    > registered customers page (where you downloaded the latest version
    > from) or by using "Request for resend the registration code" menu item
    > under program's "Help" menu.
    > 3. As a registered customer you always can contact us directly via the
    > special support page at
    > http://www.oxygensoftware.com/suppor....asp?page=100.
    >
    > Best regards, Oleg Fyodorov.
    > Oxygen Software - tools for your Nokia.
    > Oxygen Phone Manager II - all you want from your Nokia.
    > [email protected]
    > http://www.oxygensoftware.com
    > http://www.oxygensoftware.co.uk






  8. #8
    Oxygen Software
    Guest

    Re: Oxygen Phone Manager for Nokia 6600

    "Acer" <[email protected]> wrote in message news:<[email protected]>...
    > Thanks for the feedback, i will try the procedure.

    Hello, Acer.

    Please contact me (using "From" e-mail address) if you will have any
    difficulties. I'll try to help.

    Best regards, Oleg Fyodorov.
    Oxygen Software - tools for your Nokia.
    Oxygen Phone Manager II - all you want from your Nokia.
    [email protected]
    http://www.oxygensoftware.com
    http://www.oxygensoftware.co.uk



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