Results 1 to 8 of 8
  1. #1
    Rob
    Guest
    The middle battery contact has (presumably) snapped off and disappeared from
    the insides of my 6600. Needless to say, this has affected the phone's
    performance somewhat, i.e., it doesn't perform at all.

    On taking the phone to my local Nokia service centre I was slightly
    inconvenienced to be told it couldn't be repaired on site, rather irritated
    that there would be a 3 - 4 week wait while it was sent away, and positively
    miffed to be told that it wouldn't be covered under warranty thus incurring
    a minimum charge of 65.

    On enquiring why, exactly, this would not be covered under the warranty I
    was told it was because it couldn't be considered a fault with the phone. I
    did my best to point out that a completely non-working phone definitely
    constituted a fault and the only way parts of the inside could snap off
    would be if I spent my evenings digging around its innards with a crochet
    hook or similar instrument (which I don't as I save that pastime for all
    other small, expensive electronic items) so therefore a faulty product was
    the likely cause. Since this didn't seem to go down too well I went on to
    try a metaphor of the phone being a car, the battery being an, erm, battery
    and me being told by Vauxhall that the reason the battery bits of my car had
    fallen out was because I'd broken them off myself for no discernable reason.
    This all fell on deaf an apparently uncomprehending ears.

    I'm yet to take this up with Nokia but will be sure to bore you all further
    with the outcome, should anyone else have the same problem.

    For anyone who's got this far - thanks for listening - it's good to vent.






    See More: 6600 Warranty




  2. #2
    Martin C
    Guest

    Re: 6600 Warranty


    "Rob" <[email protected]> wrote in message
    news:[email protected]
    > The middle battery contact has (presumably) snapped off and disappeared

    from
    > the insides of my 6600. Needless to say, this has affected the phone's
    > performance somewhat, i.e., it doesn't perform at all.
    >
    > On taking the phone to my local Nokia service centre I was slightly
    > inconvenienced to be told it couldn't be repaired on site, rather

    irritated
    > that there would be a 3 - 4 week wait while it was sent away, and

    positively
    > miffed to be told that it wouldn't be covered under warranty thus

    incurring
    > a minimum charge of 65.
    >
    > On enquiring why, exactly, this would not be covered under the warranty I
    > was told it was because it couldn't be considered a fault with the phone.

    I
    > did my best to point out that a completely non-working phone definitely
    > constituted a fault and the only way parts of the inside could snap off
    > would be if I spent my evenings digging around its innards with a crochet
    > hook or similar instrument (which I don't as I save that pastime for all
    > other small, expensive electronic items) so therefore a faulty product was
    > the likely cause. Since this didn't seem to go down too well I went on to
    > try a metaphor of the phone being a car, the battery being an, erm,

    battery
    > and me being told by Vauxhall that the reason the battery bits of my car

    had
    > fallen out was because I'd broken them off myself for no discernable

    reason.
    > This all fell on deaf an apparently uncomprehending ears.
    >
    > I'm yet to take this up with Nokia but will be sure to bore you all

    further
    > with the outcome, should anyone else have the same problem.
    >
    > For anyone who's got this far - thanks for listening - it's good to vent.
    >
    >

    How they can say its not covered is ridiculous, hope you get it sorted

    Martin





  3. #3
    Daniel Juhn
    Guest

    Re: 6600 Warranty

    because the pin wouldnt fall off on its own.
    was probably carelessness when taking out/putting in the battery or
    something else.
    the thing just simply will not fall off on its own accord.
    better luck next time when you try to get ure own ****ups covered under
    warranty.

    "Martin C" <[email protected]> wrote in message
    news:[email protected]
    >
    > "Rob" <[email protected]> wrote in message
    > news:[email protected]
    > > The middle battery contact has (presumably) snapped off and disappeared

    > from
    > > the insides of my 6600. Needless to say, this has affected the phone's
    > > performance somewhat, i.e., it doesn't perform at all.
    > >
    > > On taking the phone to my local Nokia service centre I was slightly
    > > inconvenienced to be told it couldn't be repaired on site, rather

    > irritated
    > > that there would be a 3 - 4 week wait while it was sent away, and

    > positively
    > > miffed to be told that it wouldn't be covered under warranty thus

    > incurring
    > > a minimum charge of ?5.
    > >
    > > On enquiring why, exactly, this would not be covered under the warranty

    I
    > > was told it was because it couldn't be considered a fault with the

    phone.
    > I
    > > did my best to point out that a completely non-working phone definitely
    > > constituted a fault and the only way parts of the inside could snap off
    > > would be if I spent my evenings digging around its innards with a

    crochet
    > > hook or similar instrument (which I don't as I save that pastime for all
    > > other small, expensive electronic items) so therefore a faulty product

    was
    > > the likely cause. Since this didn't seem to go down too well I went on

    to
    > > try a metaphor of the phone being a car, the battery being an, erm,

    > battery
    > > and me being told by Vauxhall that the reason the battery bits of my car

    > had
    > > fallen out was because I'd broken them off myself for no discernable

    > reason.
    > > This all fell on deaf an apparently uncomprehending ears.
    > >
    > > I'm yet to take this up with Nokia but will be sure to bore you all

    > further
    > > with the outcome, should anyone else have the same problem.
    > >
    > > For anyone who's got this far - thanks for listening - it's good to

    vent.
    > >
    > >

    > How they can say its not covered is ridiculous, hope you get it sorted
    >
    > Martin
    >
    >






  4. #4
    Rob
    Guest

    Re: 6600 Warranty

    Well, I'll remember that if my car door falls off while I'm opening or
    closing it. I would point out four things:

    1) The battery is actually designed to be taken out and replaced though I've
    had no cause to do so since the phone was new.
    2) It did.
    3) 'ure' is actually 'your' as in the possessive, I think you have it
    confused with the contraction of 'you are', that being, 'you're'.
    4) You have the right attitude to work at my local Nokia service centre. In
    fact, nice if you did so I could pop down and see you. Rude idiot.

    "Daniel Juhn" <[email protected]> wrote in message
    news:[email protected]
    > because the pin wouldnt fall off on its own.
    > was probably carelessness when taking out/putting in the battery or
    > something else.
    > the thing just simply will not fall off on its own accord.
    > better luck next time when you try to get ure own ****ups covered under
    > warranty.
    >
    > "Martin C" <[email protected]> wrote in message
    > news:[email protected]
    > >
    > > "Rob" <[email protected]> wrote in message
    > > news:[email protected]
    > > > The middle battery contact has (presumably) snapped off and

    disappeared
    > > from
    > > > the insides of my 6600. Needless to say, this has affected the

    phone's
    > > > performance somewhat, i.e., it doesn't perform at all.
    > > >
    > > > On taking the phone to my local Nokia service centre I was slightly
    > > > inconvenienced to be told it couldn't be repaired on site, rather

    > > irritated
    > > > that there would be a 3 - 4 week wait while it was sent away, and

    > > positively
    > > > miffed to be told that it wouldn't be covered under warranty thus

    > > incurring
    > > > a minimum charge of ?5.
    > > >
    > > > On enquiring why, exactly, this would not be covered under the

    warranty
    > I
    > > > was told it was because it couldn't be considered a fault with the

    > phone.
    > > I
    > > > did my best to point out that a completely non-working phone

    definitely
    > > > constituted a fault and the only way parts of the inside could snap

    off
    > > > would be if I spent my evenings digging around its innards with a

    > crochet
    > > > hook or similar instrument (which I don't as I save that pastime for

    all
    > > > other small, expensive electronic items) so therefore a faulty product

    > was
    > > > the likely cause. Since this didn't seem to go down too well I went

    on
    > to
    > > > try a metaphor of the phone being a car, the battery being an, erm,

    > > battery
    > > > and me being told by Vauxhall that the reason the battery bits of my

    car
    > > had
    > > > fallen out was because I'd broken them off myself for no discernable

    > > reason.
    > > > This all fell on deaf an apparently uncomprehending ears.
    > > >
    > > > I'm yet to take this up with Nokia but will be sure to bore you all

    > > further
    > > > with the outcome, should anyone else have the same problem.
    > > >
    > > > For anyone who's got this far - thanks for listening - it's good to

    > vent.
    > > >
    > > >

    > > How they can say its not covered is ridiculous, hope you get it sorted
    > >
    > > Martin
    > >
    > >

    >
    >






  5. #5
    Paulo De Souza
    Guest

    Re: 6600 Warranty

    > because the pin wouldnt fall off on its own.

    > the thing just simply will not fall off on its own accord.


    So nokia could never EVER make a faulty model at the production
    line....?

    That's amazing...

    Stupid ****!





  6. #6
    Jaron
    Guest

    Re: 6600 Warranty


    > 3) 'ure' is actually 'your' as in the possessive, I think you have it
    > confused with the contraction of 'you are', that being, 'you're'.
    > 4) You have the right attitude to work at my local Nokia service centre.

    In
    > fact, nice if you did so I could pop down and see you. Rude idiot.


    Well said.





  7. #7
    Kevin I Chapple
    Guest

    Re: 6600 Warranty

    "Nice one" Rob..

    Well responded..


    "Rob" <[email protected]> wrote in message
    news:[email protected]
    > Well, I'll remember that if my car door falls off while I'm opening or
    > closing it. I would point out four things:
    >
    > 1) The battery is actually designed to be taken out and replaced though

    I've
    > had no cause to do so since the phone was new.
    > 2) It did.
    > 3) 'ure' is actually 'your' as in the possessive, I think you have it
    > confused with the contraction of 'you are', that being, 'you're'.
    > 4) You have the right attitude to work at my local Nokia service centre.

    In
    > fact, nice if you did so I could pop down and see you. Rude idiot.
    >
    > "Daniel Juhn" <[email protected]> wrote in

    message
    > news:[email protected]
    > > because the pin wouldnt fall off on its own.
    > > was probably carelessness when taking out/putting in the battery or
    > > something else.
    > > the thing just simply will not fall off on its own accord.
    > > better luck next time when you try to get ure own ****ups covered under
    > > warranty.
    > >
    > > "Martin C" <[email protected]> wrote in message
    > > news:[email protected]
    > > >
    > > > "Rob" <[email protected]> wrote in message
    > > > news:[email protected]
    > > > > The middle battery contact has (presumably) snapped off and

    > disappeared
    > > > from
    > > > > the insides of my 6600. Needless to say, this has affected the

    > phone's
    > > > > performance somewhat, i.e., it doesn't perform at all.
    > > > >
    > > > > On taking the phone to my local Nokia service centre I was slightly
    > > > > inconvenienced to be told it couldn't be repaired on site, rather
    > > > irritated
    > > > > that there would be a 3 - 4 week wait while it was sent away, and
    > > > positively
    > > > > miffed to be told that it wouldn't be covered under warranty thus
    > > > incurring
    > > > > a minimum charge of ?5.
    > > > >
    > > > > On enquiring why, exactly, this would not be covered under the

    > warranty
    > > I
    > > > > was told it was because it couldn't be considered a fault with the

    > > phone.
    > > > I
    > > > > did my best to point out that a completely non-working phone

    > definitely
    > > > > constituted a fault and the only way parts of the inside could snap

    > off
    > > > > would be if I spent my evenings digging around its innards with a

    > > crochet
    > > > > hook or similar instrument (which I don't as I save that pastime for

    > all
    > > > > other small, expensive electronic items) so therefore a faulty

    product
    > > was
    > > > > the likely cause. Since this didn't seem to go down too well I went

    > on
    > > to
    > > > > try a metaphor of the phone being a car, the battery being an, erm,
    > > > battery
    > > > > and me being told by Vauxhall that the reason the battery bits of my

    > car
    > > > had
    > > > > fallen out was because I'd broken them off myself for no discernable
    > > > reason.
    > > > > This all fell on deaf an apparently uncomprehending ears.
    > > > >
    > > > > I'm yet to take this up with Nokia but will be sure to bore you all
    > > > further
    > > > > with the outcome, should anyone else have the same problem.
    > > > >
    > > > > For anyone who's got this far - thanks for listening - it's good to

    > > vent.
    > > > >
    > > > >
    > > > How they can say its not covered is ridiculous, hope you get it sorted
    > > >
    > > > Martin
    > > >
    > > >

    > >
    > >

    >
    >






  8. #8
    AC
    Guest

    Re: 6600 Warranty

    Get used to it, since all N's competitors manufacture their products in the
    same region, and the quality control is similar. Don't even bother switching
    brands, just use your phone as much as you can in the 1st 12 months...


    "Rob" <[email protected]> wrote in message
    news:[email protected]
    > The middle battery contact has (presumably) snapped off and disappeared

    from
    > the insides of my 6600. Needless to say, this has affected the phone's
    > performance somewhat, i.e., it doesn't perform at all.
    >
    > On taking the phone to my local Nokia service centre I was slightly
    > inconvenienced to be told it couldn't be repaired on site, rather

    irritated
    > that there would be a 3 - 4 week wait while it was sent away, and

    positively
    > miffed to be told that it wouldn't be covered under warranty thus

    incurring
    > a minimum charge of 65.
    >
    > On enquiring why, exactly, this would not be covered under the warranty I
    > was told it was because it couldn't be considered a fault with the phone.

    I
    > did my best to point out that a completely non-working phone definitely
    > constituted a fault and the only way parts of the inside could snap off
    > would be if I spent my evenings digging around its innards with a crochet
    > hook or similar instrument (which I don't as I save that pastime for all
    > other small, expensive electronic items) so therefore a faulty product was
    > the likely cause. Since this didn't seem to go down too well I went on to
    > try a metaphor of the phone being a car, the battery being an, erm,

    battery
    > and me being told by Vauxhall that the reason the battery bits of my car

    had
    > fallen out was because I'd broken them off myself for no discernable

    reason.
    > This all fell on deaf an apparently uncomprehending ears.
    >
    > I'm yet to take this up with Nokia but will be sure to bore you all

    further
    > with the outcome, should anyone else have the same problem.
    >
    > For anyone who's got this far - thanks for listening - it's good to vent.
    >
    >
    >






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