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- 12-13-2004, 08:19 AM #1DavidGuest
I've lost the note I made of the PIN for my HDW-2 and need to get a
replacement pin to get it to work with my PC. I've tried calling the Nokia
helpline and they just hang up rather than take a call, and I've emailed
their customer service department - who haven't replied. I've searched the
groups via google and see that others have had the same problem - but
apparently with no answer. Can anyone tell me how to find the pin? If it
helps, it is still paired to my Nokia 6310i, can I read the PIN from that,
somehow?
Many thanks, David
› See More: HDW-2 Lost PIN
- 12-13-2004, 05:13 PM #2Ivor JonesGuest
Re: HDW-2 Lost PIN
David wrote:
> I've lost the note I made of the PIN for my HDW-2 and need to get a
> replacement pin to get it to work with my PC. I've tried calling
> the Nokia helpline and they just hang up rather than take a call,
> and I've emailed their customer service department - who haven't
> replied. I've searched the groups via google and see that others
> have had the same problem - but apparently with no answer. Can
> anyone tell me how to find the pin? If it helps, it is still
> paired to my Nokia 6310i, can I read the PIN from that, somehow?
>
> Many thanks, David
It's printed on a label underneath the battery..!
Ivor
- 12-14-2004, 02:15 PM #3DavidGuest
Re: HDW-2 Lost PIN
Ivor,
>> It's printed on a label underneath the battery..!<<>
I've tried that and can't get it to pair. There are quite a few numbers
under the battery...I'll take the risk that the Mafia aren't going to
descend on me to steal my earpiece, and publish them here in the hope that
you or someone might recognise the appropriate code!
C3BA2E
4587
KK46
NFC: 12056
NPC: 0694113
That's reading from top to bottom off a silver label. There is a strange
pattern on the top left corner of the label that looks like some sort of
cipher. The only other letters on the label are 'CP'
I've tried pairing with them all and no luck. Any idea how long the code
should be and whether it is alpha or numeric?
It's really odd that they should have designed the product like this -
normally I leave codes in the default condition and don't have this
nonsense!
Thanks for your help, David
- 12-14-2004, 05:20 PM #4Ivor JonesGuest
Re: HDW-2 Lost PIN
David wrote:
[snip]
> I've tried pairing with them all and no luck. Any idea how long
> the code should be and whether it is alpha or numeric?
>
> It's really odd that they should have designed the product like
> this - normally I leave codes in the default condition and don't
> have this nonsense!
>
> Thanks for your help, David
It's a 4 digit number, so I'd guess it's 4587 from the numbers you quote.
If it isn't that, I don't know. The code is also printed on a card that
comes with the headset, it's usually sellotaped to the front of the
manual. No sign of that, I suppose..?!
Ivor
- 12-15-2004, 03:23 AM #5DavidGuest
Re: HDW-2 Lost PIN
>>The code is also printed on a card that
> comes with the headset, it's usually sellotaped to the front of the
> manual. No sign of that, I suppose..?!<<
No, I bought it a couple of weeks before we moved house and it might be in
store, or it might have been thrown out. There must be some way to get this
code but Nokia don't reply to emails sent via their website to their
customer support address.
Thanks again, David
- 12-15-2004, 01:49 PM #6>-©LuVbuG©-Guest
Re: HDW-2 Lost PIN
"David" <[email protected]> wrote in message
news:[email protected]...
>
>>>The code is also printed on a card that
>> comes with the headset, it's usually sellotaped to the front of the
>> manual. No sign of that, I suppose..?!<<
>
> No, I bought it a couple of weeks before we moved house and it might be in
> store, or it might have been thrown out. There must be some way to get
> this
> code but Nokia don't reply to emails sent via their website to their
> customer support address.
>
> Thanks again, David
>
I'm assuming you've tried 0000?
There are 2 types of HDW-2, the first one had the PIN (which was random)
printed on the label that sealed the instruction manual, the recent
version's PIN is 0000.
Hope this helps.
--
Antz
Part of the UKtm family
- 12-15-2004, 02:53 PM #7TonyGuest
Re: HDW-2 Lost PIN
The number is printed on a sticky label under the cover where the battery
is.
Tony
">-©LuVbuG©-<" <[email protected]> wrote in message
news:[email protected]...
> "David" <[email protected]> wrote in message
> news:[email protected]...
>>
>>>>The code is also printed on a card that
>>> comes with the headset, it's usually sellotaped to the front of the
>>> manual. No sign of that, I suppose..?!<<
>>
>> No, I bought it a couple of weeks before we moved house and it might be
>> in
>> store, or it might have been thrown out. There must be some way to get
>> this
>> code but Nokia don't reply to emails sent via their website to their
>> customer support address.
>>
>> Thanks again, David
>>
>
> I'm assuming you've tried 0000?
>
> There are 2 types of HDW-2, the first one had the PIN (which was random)
> printed on the label that sealed the instruction manual, the recent
> version's PIN is 0000.
>
> Hope this helps.
>
> --
> Antz
> Part of the UKtm family
>
- 12-15-2004, 03:29 PM #8DavidGuest
Re: HDW-2 Lost PIN
Antz,
> I'm assuming you've tried 0000?
>
> There are 2 types of HDW-2, the first one had the PIN (which was random)
> printed on the label that sealed the instruction manual, the recent
> version's PIN is 0000.
>
> Hope this helps.
Yes, bingo! Many thanks to you and to all of you who kindly helped.
David
- 12-15-2004, 05:21 PM #9Ivor JonesGuest
Re: HDW-2 Lost PIN
David wrote:
> Antz,
>
>> I'm assuming you've tried 0000?
>>
>> There are 2 types of HDW-2, the first one had the PIN (which was
>> random) printed on the label that sealed the instruction manual,
>> the recent version's PIN is 0000.
>>
>> Hope this helps.
>
> Yes, bingo! Many thanks to you and to all of you who kindly helped.
>
> David
Well that *is* secure, isn't it..?!! What's the point in having a PIN at
all if it's set to 0000 with no way of changing it..? My CK-1W car kit is
the same.
Ivor
- 12-15-2004, 06:09 PM #10DavidGuest
Re: HDW-2 Lost PIN
>> Well that *is* secure, isn't it..?!! What's the point in having a PIN at
> all if it's set to 0000 with no way of changing it..? My CK-1W car kit is
> the same.<<
I'm not sure that security is any big deal. If thieves steal the device it
is as likely as not that it will not have influenced the theft and you'd
have lost it anyway. Except, maybe, in an office environment where you'd
have to carry it around with you or lock it in a brief case?
- 12-15-2004, 06:59 PM #11Ivor JonesGuest
Re: HDW-2 Lost PIN
David wrote:
>>> Well that *is* secure, isn't it..?!! What's the point in having a
>>> PIN at
>> all if it's set to 0000 with no way of changing it..? My CK-1W car
>> kit is the same.<<
>
> I'm not sure that security is any big deal. If thieves steal the
> device it is as likely as not that it will not have influenced the
> theft and you'd have lost it anyway. Except, maybe, in an office
> environment where you'd have to carry it around with you or lock it
> in a brief case?
The wholw point of a PIN is to stop others having access to the device. If
the PIN is permanently set to a default, which everyone knows, it's
worthless.
Ivor
- 12-15-2004, 11:37 PM #12DavidGuest
Re: HDW-2 Lost PIN
>> The wholw point of a PIN is to stop others having access to the device.
If
> the PIN is permanently set to a default, which everyone knows, it's
> worthless.<<
Yes, indeed. I think the question is whether a PIN has any merit for a
product such as the HDW-2. If it does in some cases then it would be best
for a simple default such as 0000 to be used and provision made for
allocating a specific code if the user requires that. There is no provision
for a code change with this product, however, which seems an oversight.
Coming back to my specific problem, I suspect that the default of 0000 came
about after many people lost their PINs and needed help; in which case it
would have been sensible to have written the PIN in the battery compartment
or published it on the Nokia website. The good news is that this thread
comes up on a google groups search on relevant search terms so hopefully
those who come later will be able to get the answer quickly.
Thanks for you help, Ivor,
David
- 12-17-2004, 02:15 PM #13>-©LuVbuG©-Guest
Re: HDW-2 Lost PIN
"David" <[email protected]> wrote in message
news:[email protected]...
> Antz,
>
>> I'm assuming you've tried 0000?
>>
>> There are 2 types of HDW-2, the first one had the PIN (which was random)
>> printed on the label that sealed the instruction manual, the recent
>> version's PIN is 0000.
>>
>> Hope this helps.
>
> Yes, bingo! Many thanks to you and to all of you who kindly helped.
>
> David
>
Anytime,
That's what we're here for!
--
Antz
Part of the UKtm family
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