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  1. #1
    David
    Guest
    I've lost the note I made of the PIN for my HDW-2 and need to get a
    replacement pin to get it to work with my PC. I've tried calling the Nokia
    helpline and they just hang up rather than take a call, and I've emailed
    their customer service department - who haven't replied. I've searched the
    groups via google and see that others have had the same problem - but
    apparently with no answer. Can anyone tell me how to find the pin? If it
    helps, it is still paired to my Nokia 6310i, can I read the PIN from that,
    somehow?

    Many thanks, David





    See More: HDW-2 Lost PIN




  2. #2
    Ivor Jones
    Guest

    Re: HDW-2 Lost PIN

    David wrote:
    > I've lost the note I made of the PIN for my HDW-2 and need to get a
    > replacement pin to get it to work with my PC. I've tried calling
    > the Nokia helpline and they just hang up rather than take a call,
    > and I've emailed their customer service department - who haven't
    > replied. I've searched the groups via google and see that others
    > have had the same problem - but apparently with no answer. Can
    > anyone tell me how to find the pin? If it helps, it is still
    > paired to my Nokia 6310i, can I read the PIN from that, somehow?
    >
    > Many thanks, David


    It's printed on a label underneath the battery..!

    Ivor





  3. #3
    David
    Guest

    Re: HDW-2 Lost PIN

    Ivor,

    >> It's printed on a label underneath the battery..!<<>



    I've tried that and can't get it to pair. There are quite a few numbers
    under the battery...I'll take the risk that the Mafia aren't going to
    descend on me to steal my earpiece, and publish them here in the hope that
    you or someone might recognise the appropriate code!

    C3BA2E
    4587
    KK46
    NFC: 12056
    NPC: 0694113

    That's reading from top to bottom off a silver label. There is a strange
    pattern on the top left corner of the label that looks like some sort of
    cipher. The only other letters on the label are 'CP'

    I've tried pairing with them all and no luck. Any idea how long the code
    should be and whether it is alpha or numeric?

    It's really odd that they should have designed the product like this -
    normally I leave codes in the default condition and don't have this
    nonsense!

    Thanks for your help, David






  4. #4
    Ivor Jones
    Guest

    Re: HDW-2 Lost PIN

    David wrote:

    [snip]

    > I've tried pairing with them all and no luck. Any idea how long
    > the code should be and whether it is alpha or numeric?
    >
    > It's really odd that they should have designed the product like
    > this - normally I leave codes in the default condition and don't
    > have this nonsense!
    >
    > Thanks for your help, David


    It's a 4 digit number, so I'd guess it's 4587 from the numbers you quote.
    If it isn't that, I don't know. The code is also printed on a card that
    comes with the headset, it's usually sellotaped to the front of the
    manual. No sign of that, I suppose..?!


    Ivor





  5. #5
    David
    Guest

    Re: HDW-2 Lost PIN


    >>The code is also printed on a card that

    > comes with the headset, it's usually sellotaped to the front of the
    > manual. No sign of that, I suppose..?!<<


    No, I bought it a couple of weeks before we moved house and it might be in
    store, or it might have been thrown out. There must be some way to get this
    code but Nokia don't reply to emails sent via their website to their
    customer support address.

    Thanks again, David





  6. #6
    >-©LuVbuG©-
    Guest

    Re: HDW-2 Lost PIN

    "David" <[email protected]> wrote in message
    news:[email protected]
    >
    >>>The code is also printed on a card that

    >> comes with the headset, it's usually sellotaped to the front of the
    >> manual. No sign of that, I suppose..?!<<

    >
    > No, I bought it a couple of weeks before we moved house and it might be in
    > store, or it might have been thrown out. There must be some way to get
    > this
    > code but Nokia don't reply to emails sent via their website to their
    > customer support address.
    >
    > Thanks again, David
    >


    I'm assuming you've tried 0000?

    There are 2 types of HDW-2, the first one had the PIN (which was random)
    printed on the label that sealed the instruction manual, the recent
    version's PIN is 0000.

    Hope this helps.

    --
    Antz
    Part of the UKtm family





  7. #7
    Tony
    Guest

    Re: HDW-2 Lost PIN

    The number is printed on a sticky label under the cover where the battery
    is.

    Tony



    ">-©LuVbuG©-<" <[email protected]> wrote in message
    news:[email protected]
    > "David" <[email protected]> wrote in message
    > news:[email protected]
    >>
    >>>>The code is also printed on a card that
    >>> comes with the headset, it's usually sellotaped to the front of the
    >>> manual. No sign of that, I suppose..?!<<

    >>
    >> No, I bought it a couple of weeks before we moved house and it might be
    >> in
    >> store, or it might have been thrown out. There must be some way to get
    >> this
    >> code but Nokia don't reply to emails sent via their website to their
    >> customer support address.
    >>
    >> Thanks again, David
    >>

    >
    > I'm assuming you've tried 0000?
    >
    > There are 2 types of HDW-2, the first one had the PIN (which was random)
    > printed on the label that sealed the instruction manual, the recent
    > version's PIN is 0000.
    >
    > Hope this helps.
    >
    > --
    > Antz
    > Part of the UKtm family
    >






  8. #8
    David
    Guest

    Re: HDW-2 Lost PIN

    Antz,

    > I'm assuming you've tried 0000?
    >
    > There are 2 types of HDW-2, the first one had the PIN (which was random)
    > printed on the label that sealed the instruction manual, the recent
    > version's PIN is 0000.
    >
    > Hope this helps.


    Yes, bingo! Many thanks to you and to all of you who kindly helped.

    David





  9. #9
    Ivor Jones
    Guest

    Re: HDW-2 Lost PIN

    David wrote:
    > Antz,
    >
    >> I'm assuming you've tried 0000?
    >>
    >> There are 2 types of HDW-2, the first one had the PIN (which was
    >> random) printed on the label that sealed the instruction manual,
    >> the recent version's PIN is 0000.
    >>
    >> Hope this helps.

    >
    > Yes, bingo! Many thanks to you and to all of you who kindly helped.
    >
    > David


    Well that *is* secure, isn't it..?!! What's the point in having a PIN at
    all if it's set to 0000 with no way of changing it..? My CK-1W car kit is
    the same.

    Ivor





  10. #10
    David
    Guest

    Re: HDW-2 Lost PIN

    >> Well that *is* secure, isn't it..?!! What's the point in having a PIN at
    > all if it's set to 0000 with no way of changing it..? My CK-1W car kit is
    > the same.<<


    I'm not sure that security is any big deal. If thieves steal the device it
    is as likely as not that it will not have influenced the theft and you'd
    have lost it anyway. Except, maybe, in an office environment where you'd
    have to carry it around with you or lock it in a brief case?





  11. #11
    Ivor Jones
    Guest

    Re: HDW-2 Lost PIN

    David wrote:
    >>> Well that *is* secure, isn't it..?!! What's the point in having a
    >>> PIN at

    >> all if it's set to 0000 with no way of changing it..? My CK-1W car
    >> kit is the same.<<

    >
    > I'm not sure that security is any big deal. If thieves steal the
    > device it is as likely as not that it will not have influenced the
    > theft and you'd have lost it anyway. Except, maybe, in an office
    > environment where you'd have to carry it around with you or lock it
    > in a brief case?


    The wholw point of a PIN is to stop others having access to the device. If
    the PIN is permanently set to a default, which everyone knows, it's
    worthless.

    Ivor





  12. #12
    David
    Guest

    Re: HDW-2 Lost PIN

    >> The wholw point of a PIN is to stop others having access to the device.
    If
    > the PIN is permanently set to a default, which everyone knows, it's
    > worthless.<<


    Yes, indeed. I think the question is whether a PIN has any merit for a
    product such as the HDW-2. If it does in some cases then it would be best
    for a simple default such as 0000 to be used and provision made for
    allocating a specific code if the user requires that. There is no provision
    for a code change with this product, however, which seems an oversight.

    Coming back to my specific problem, I suspect that the default of 0000 came
    about after many people lost their PINs and needed help; in which case it
    would have been sensible to have written the PIN in the battery compartment
    or published it on the Nokia website. The good news is that this thread
    comes up on a google groups search on relevant search terms so hopefully
    those who come later will be able to get the answer quickly.

    Thanks for you help, Ivor,

    David





  13. #13
    >-©LuVbuG©-
    Guest

    Re: HDW-2 Lost PIN

    "David" <[email protected]> wrote in message
    news:[email protected]
    > Antz,
    >
    >> I'm assuming you've tried 0000?
    >>
    >> There are 2 types of HDW-2, the first one had the PIN (which was random)
    >> printed on the label that sealed the instruction manual, the recent
    >> version's PIN is 0000.
    >>
    >> Hope this helps.

    >
    > Yes, bingo! Many thanks to you and to all of you who kindly helped.
    >
    > David
    >


    Anytime,

    That's what we're here for!

    --
    Antz
    Part of the UKtm family





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