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  1. #1
    BJH
    Guest
    Hi

    I've just had the FW on my 9500 upgraded to V5.22

    Now the phone won't connect over the USB connection to my PC.

    I get the following error message on the phone when I plug it into the USB
    cable (DKU-2)

    Program closed
    Program: Srcs
    Reason code: E32USER-CBase
    Reason number: 47

    There's a long discussion on "My-Symbian" about this latest firmware
    upgrade but not everybody seems to have a problem. I can connect over BT,
    but another guy in Durham can't connect over anything.

    I jus wondered if there were any other 9500 users out there who had
    successfully upgraded their phones to 5.22?

    --
    Best regards
    Barry



    See More: 9500 Firmware Upgrade to 5.22




  2. #2
    Al Reynolds
    Guest

    Re: 9500 Firmware Upgrade to 5.22

    "BJH" <[email protected]> wrote:
    > Hi
    >
    > I've just had the FW on my 9500 upgraded to V5.22
    >
    > Now the phone won't connect over the USB connection to my PC.
    >
    > I get the following error message on the phone when I plug it into the USB
    > cable (DKU-2)
    >
    > Program closed
    > Program: Srcs
    > Reason code: E32USER-CBase
    > Reason number: 47
    >
    > There's a long discussion on "My-Symbian" about this latest firmware
    > upgrade but not everybody seems to have a problem. I can connect over BT,
    > but another guy in Durham can't connect over anything.
    >
    > I jus wondered if there were any other 9500 users out there who had
    > successfully upgraded their phones to 5.22?


    Have you tried the latest version of PC Connection Suite?
    Al





  3. #3
    BJH
    Guest

    Re: 9500 Firmware Upgrade to 5.22

    On Thu, 25 Aug 2005 18:32:14 GMT, Al Reynolds wrote:

    > Have you tried the latest version of PC Connection Suite?


    I'm using 6.6.16

    Is this the latest?

    --
    Regards
    Barry



  4. #4
    Al Reynolds
    Guest

    Re: 9500 Firmware Upgrade to 5.22

    "BJH" <[email protected]> wrote in message
    news:[email protected]
    > On Thu, 25 Aug 2005 18:32:14 GMT, Al Reynolds wrote:
    >
    >> Have you tried the latest version of PC Connection Suite?

    >
    > I'm using 6.6.16
    >
    > Is this the latest?


    I think so. Certainly 6.6, and the last update was July 4 this year.

    Al





  5. #5
    KaiNeR
    Guest

    Re: 9500 Firmware Upgrade to 5.22


    Al Reynolds Wrote:
    > "BJH" [email protected] wrote in message
    > news:[email protected]
    > On Thu, 25 Aug 2005 18:32:14 GMT, Al Reynolds wrote:
    > -
    > Have you tried the latest version of PC Connection Suite?-
    >
    > I'm using 6.6.16
    >
    > Is this the latest?-
    >
    > I think so. Certainly 6.6, and the last update was July 4 this year.
    >
    > Al


    I have a JAF flasher unit and i have recently updated the firmware to
    5.22 and i recieve this same error

    Program:Srcs
    Reason code: E32USER-CBase
    Reasson number: 47

    i am unable to sync using anything, (Bluetooth, USB cable, IR) can
    anybody help ??


    --
    KaiNeR



  6. #6
    BJH
    Guest

    Re: 9500 Firmware Upgrade to 5.22

    On Thu, 1 Sep 2005 11:52:31 +0000, KaiNeR wrote:

    > I have a JAF flasher unit and i have recently updated the firmware to
    > 5.22 and i recieve this same error


    > Program:Srcs
    > Reason code: E32USER-CBase
    > Reasson number: 47


    > i am unable to sync using anything, (Bluetooth, USB cable, IR) can
    > anybody help ??


    Get in touch with Club Nokia Tech Support, they know about the problem and
    say that they are working on it at the moment.

    I have been waiting for a week now.....

    BTW what country are you, up to now only UK and Netherlands seem to be
    having a problem.

    --
    Regards
    Barry



  7. #7
    Yop
    Guest

    Re: 9500 Firmware Upgrade to 5.22


    Hi there .

    having the same issues - using same firmware 5.22(1) (shipped) - latest
    PCSuite - have tried evrything and no help from Nokia Support. Really
    disappointing as this is my 4th communicator ie 9000, 9100, 9210, and i
    was so looking fwd to the new features.

    Please tell me youve found a solution...
    Y


    --
    Yop



  8. #8
    BJH
    Guest

    Re: 9500 Firmware Upgrade to 5.22

    On Sat, 17 Sep 2005 22:53:51 +0000, Yop wrote:

    > having the same issues - using same firmware 5.22(1) (shipped) - latest
    > PCSuite - have tried evrything and no help from Nokia Support. Really
    > disappointing as this is my 4th communicator ie 9000, 9100, 9210, and i
    > was so looking fwd to the new features.


    > Please tell me youve found a solution...


    OK, the problem with my phone was a flaw in the 'Vodafone' firmware, which
    was confirmed by Nokia.

    I had the phone re-flashed by my local service centre with the 'generic'
    Nokia 5.22 firmware and all is well.

    If you're not with Vodafone I don't know what to suggest.....

    But the generic firmware worked for me.

    --
    Regards
    Barry



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