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  1. #1
    Darren Woodbrey
    Guest
    I just bought a 6682 smartphone and love it. It came with a trial of the
    voice recognition software by VoiceSignal. This software worked great so I
    bought it for $15.

    You activate the program by using the voice command button on the left side
    of the phone. My question is, has anyone been able to open this software
    using the talk button on a headset, be it bluetooth or just handsfree. When
    I hold the talk button on a headset it just opens the generic Nokia voice
    command software.


    Nokia says the issue it with VoiceSignal and VoiceSignal says the issue is
    with Nokia. This seems like a strange limitation as it kind of defeats the
    purpose of the software.

    Thanks!





    See More: VoiceSignal Software with 6682




  2. #2
    Simon VK3XEM
    Guest

    Re: VoiceSignal Software with 6682

    Darren Woodbrey wrote:
    > I just bought a 6682 smartphone and love it. It came with a trial of the
    > voice recognition software by VoiceSignal. This software worked great so I
    > bought it for $15.
    >
    > You activate the program by using the voice command button on the left side
    > of the phone. My question is, has anyone been able to open this software
    > using the talk button on a headset, be it bluetooth or just handsfree. When
    > I hold the talk button on a headset it just opens the generic Nokia voice
    > command software.
    >
    > Nokia says the issue it with VoiceSignal and VoiceSignal says the issue is
    > with Nokia. This seems like a strange limitation as it kind of defeats the
    > purpose of the software.
    >
    > Thanks!


    Why did you purchase the software when it had problems? I would have
    tried to have it solved before purchase, if they are not prepared to
    resolve it then it is not worth paying them.

    In your case I would be hassling VoiceSignal, they produced the software
    and therefore they should ensure it works. However Nokia should help
    you resolve it with VoiceSignal in this situation because they bundled
    the third party software with the phone.

    Customer Support for software is very important to me and will basically
    decide whether I will purchase or not. I especially enjoy it when the
    author accepts a suggestion I have made and includes it in an upgrade!



    --
    The views I present are my own and NOT of any organisation I belong to.

    73 de Simon, VK3XEM.
    http://web.acma.gov.au/pls/radcom/cl...IENT_NO=157452



  3. #3
    Darren Woodbrey
    Guest

    Re: VoiceSignal Software with 6682

    "Simon VK3XEM" <[email protected]> wrote in message
    news:[email protected]
    > Darren Woodbrey wrote:
    >> I just bought a 6682 smartphone and love it. It came with a trial of the
    >> voice recognition software by VoiceSignal. This software worked great so
    >> I bought it for $15.
    >>
    >> You activate the program by using the voice command button on the left
    >> side of the phone. My question is, has anyone been able to open this
    >> software using the talk button on a headset, be it bluetooth or just
    >> handsfree. When I hold the talk button on a headset it just opens the
    >> generic Nokia voice command software.
    >>
    >> Nokia says the issue it with VoiceSignal and VoiceSignal says the issue
    >> is with Nokia. This seems like a strange limitation as it kind of
    >> defeats the purpose of the software.
    >>
    >> Thanks!

    >
    > Why did you purchase the software when it had problems? I would have
    > tried to have it solved before purchase, if they are not prepared to
    > resolve it then it is not worth paying them.
    >
    > In your case I would be hassling VoiceSignal, they produced the software
    > and therefore they should ensure it works. However Nokia should help you
    > resolve it with VoiceSignal in this situation because they bundled the
    > third party software with the phone.
    >
    > Customer Support for software is very important to me and will basically
    > decide whether I will purchase or not. I especially enjoy it when the
    > author accepts a suggestion I have made and includes it in an upgrade!
    >
    >
    >
    > --
    > The views I present are my own and NOT of any organisation I belong to.
    >
    > 73 de Simon, VK3XEM.
    > http://web.acma.gov.au/pls/radcom/cl...IENT_NO=157452


    Yes, I agree I should have waited to buy the software. I was waiting for my
    bluetooth headset to arrive in the mail and did not even think that it would
    be an issue as the headset button "Usually" does the same thing as the voice
    button on the phone. To me this seems to be totally a software thing as
    software is coded to work with hardware, but VoiceSignal has assured me this
    problem is nothing to do with the software. I was just hoping someone had
    run into this problem and coded a workaround or something. Thanks!





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