Results 1 to 6 of 6
  1. #1
    klam
    Guest
    Hi all,

    I have to share my extremely bad experience with all of you who are
    thinking of buying any nokia phones.

    I bought a N73 2 months ago and as most of you know, the phone has a
    bug with the bluetooth GPS connection, which needs a firmware update to
    correct the problem.

    I brought my phone to the "Old Street Nokia repair centre" in London to
    have it updated. The stupid woman told me that it will take 1 hour. I
    left my phone there, 3 hours later, they told me that the firmware
    updae has failed because they have used the wrong cable.

    Okay... that's rediculous, but, more to come...

    I moaned a bit but let them send it back to nokia to have it fixed. She
    said that it can take up to 2 weeks!!! but normally be back in 2-3
    days. I trusted her, waited and waited. Nothing is returned until today
    - 3 weeks from the day I took it for the update.

    I was so annoyed about the wait and I have asked that stupid lady to
    make sure nokia update the firmware for me before they return it,
    otherwise, i have waited for 3 weeks for nothing!!!

    I phoned her twice to remind her, and she said she has asked. Then,
    this morning, she said to me, oh sorry, the phone was not updated, what
    do i wanna do?

    She said that she prefers not to update it because she messed it up
    last time. I thought... what the .... How crap is that repair shop and
    how crap is nokia!!!! I have written to nokia about the incident and
    complain about the quality of their repair centre, Nokia replies and
    said that the shop has followed the correct procedure and nothing can
    be done!!!

    My advice to everyone is... DO NOT BUY FROM NOKIA, they only want your
    money and don't give a sh...




    See More: Do NOT buy from Nokia




  2. #2
    Anonymous
    Guest

    Re: Do NOT buy from Nokia

    "klam" <[email protected]> wrote in message
    news:[email protected]
    > Hi all,
    >
    > I have to share my extremely bad experience with all of you who are
    > thinking of buying any nokia phones.
    >
    > I bought a N73 2 months ago and as most of you know, the phone has a
    > bug with the bluetooth GPS connection, which needs a firmware update to
    > correct the problem.
    >
    > I brought my phone to the "Old Street Nokia repair centre" in London to
    > have it updated. The stupid woman told me that it will take 1 hour. I
    > left my phone there, 3 hours later, they told me that the firmware
    > updae has failed because they have used the wrong cable.
    >
    > Okay... that's rediculous, but, more to come...
    >
    > I moaned a bit but let them send it back to nokia to have it fixed. She
    > said that it can take up to 2 weeks!!! but normally be back in 2-3
    > days. I trusted her, waited and waited. Nothing is returned until today
    > - 3 weeks from the day I took it for the update.
    >
    > I was so annoyed about the wait and I have asked that stupid lady to
    > make sure nokia update the firmware for me before they return it,
    > otherwise, i have waited for 3 weeks for nothing!!!
    >
    > I phoned her twice to remind her, and she said she has asked. Then,
    > this morning, she said to me, oh sorry, the phone was not updated, what
    > do i wanna do?
    >
    > She said that she prefers not to update it because she messed it up
    > last time. I thought... what the .... How crap is that repair shop and
    > how crap is nokia!!!! I have written to nokia about the incident and
    > complain about the quality of their repair centre, Nokia replies and
    > said that the shop has followed the correct procedure and nothing can
    > be done!!!
    >
    > My advice to everyone is... DO NOT BUY FROM NOKIA, they only want your
    > money and don't give a sh...
    >

    Sorry to hear about your experience. This should not have happened to you
    but I just wanted to say that most of this would likely not change for
    another phone brand. This is typical equally if you are servicing your car,
    in most cases, you may have a Mercedes, perhaps a Ferrari would gain better
    service, don't know if there would be any equivalence on cell phones.

    The first service centre most likely was not owned by Nokia, very likely
    neither the second one. Of course one would hope Nokia looking after the
    service at their service points but it seems to be equally difficult as for
    Mercedes (poor service hurts both equally, they must try, hopefully their
    best, cannot understand why it still fails).

    You have every right to complain, if people would not, things would soon get
    worse. My advice would still not be "to change the cell phone brand" on this
    basis.





  3. #3
    Hrvoje
    Guest

    Re: Do NOT buy from Nokia


    "Pun Krocker" <[email protected]> wrote in message
    news:[email protected]
    > On 13/10/2006 at 19:07:07 klam wrote :
    >> Hi all,

    >
    >> I have to share my extremely bad experience with all of you who are
    >> thinking of buying any nokia phones.

    >
    > Sorry old fruit but I only buy Nokia.
    >
    > --
    > P~K
    > It's only when you look at an ant through a magnifying glass on a sunny
    > day
    > that you realise how often they burst into flames.
    > - Harry Hill
    >
    >


    I think you shouldn't buy stuff in UK lol. I heard tons of complaints from
    UK people, on car forums, and now here. No matter the brand. My Nokia
    service guys RULE! Totally friendly and helpfull. They did their best and
    gave me advices how to improve my ussage.





  4. #4
    Donatus Justin
    Guest

    Re: Do NOT buy from Nokia

    klam wrote:
    > Hi all,
    >
    > I have to share my extremely bad experience with all of you who are
    > thinking of buying any nokia phones.
    >
    > I bought a N73 2 months ago and as most of you know, the phone has a
    > bug with the bluetooth GPS connection, which needs a firmware update to
    > correct the problem.
    >
    > I brought my phone to the "Old Street Nokia repair centre" in London to
    > have it updated. The stupid woman told me that it will take 1 hour. I
    > left my phone there, 3 hours later, they told me that the firmware
    > updae has failed because they have used the wrong cable.
    >
    > Okay... that's rediculous, but, more to come...
    >
    > I moaned a bit but let them send it back to nokia to have it fixed. She
    > said that it can take up to 2 weeks!!! but normally be back in 2-3
    > days. I trusted her, waited and waited. Nothing is returned until today
    > - 3 weeks from the day I took it for the update.
    >
    > I was so annoyed about the wait and I have asked that stupid lady to
    > make sure nokia update the firmware for me before they return it,
    > otherwise, i have waited for 3 weeks for nothing!!!
    >
    > I phoned her twice to remind her, and she said she has asked. Then,
    > this morning, she said to me, oh sorry, the phone was not updated, what
    > do i wanna do?
    >
    > She said that she prefers not to update it because she messed it up
    > last time. I thought... what the .... How crap is that repair shop and
    > how crap is nokia!!!! I have written to nokia about the incident and
    > complain about the quality of their repair centre, Nokia replies and
    > said that the shop has followed the correct procedure and nothing can
    > be done!!!
    >
    > My advice to everyone is... DO NOT BUY FROM NOKIA, they only want your
    > money and don't give a sh...
    >


    Ever thought of upgrading your own phone at home? Of course, at your own
    risk. Just download the Updater software from Nokia UK website. Connect
    your phone using the right cable which I think is included in the
    package. Follow the steps carefully and it will be updated in one or two
    hours depending on your Internet connection. I upgraded mine flawlessly
    and I am 'happy' with my Nokia 6680 phone even though it is still
    sluggish and bulky!



  5. #5
    mrpanitz
    Guest

    nokia doesnt sell phones Re: Do NOT buy from Nokia



    Evan Platt wrote:
    > On 13 Oct 2006 11:07:07 -0700, "klam" <[email protected]> wrote:
    >
    > >Hi all,
    > >
    > >I have to share my extremely bad experience with all of you who are
    > >thinking of buying any nokia phones.

    >
    > Your problems are with the repair center, not Nokia.

    NOKIA DOESNT SELL PHONE in the first place they ONLY MAKE them
    and I have a great Nokia phone I love




  6. #6
    UrKo
    Guest

    Re: nokia doesnt sell phones Re: Do NOT buy from Nokia


    "mrpanitz" <[email protected]> wrote in message
    news:[email protected]
    >
    >
    > Evan Platt wrote:
    >> On 13 Oct 2006 11:07:07 -0700, "klam" <[email protected]> wrote:
    >>
    >> >Hi all,
    >> >
    >> >I have to share my extremely bad experience with all of you who are
    >> >thinking of buying any nokia phones.

    >>
    >> Your problems are with the repair center, not Nokia.

    > NOKIA DOESNT SELL PHONE in the first place they ONLY MAKE them
    > and I have a great Nokia phone I love


    Nokia are the\ only phones i buy personally but i wouldnt recommend the
    Nokia updater i tried wi me N70 and it bricked my phone.

    If u do try it i would def recommend a back up of all your settings and
    numbers etc just in case

    UrKo






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