Results 1 to 4 of 4
- 07-25-2003, 01:52 PM #1gailGuest
"Junaid Iqbal" <[email protected]> wrote in message news:<[email protected]>...
> I have v.2.54 on Nokia Phone - two weeks old and it turns off by itself,
> I've realized the longer I not use it the quicker it turns off, why does it
> do that, I know other people have the same problem so it's not a hardware
> defect.
>
> Also, I can't find the call forwarding on my phone.
>
> Thanks.
Please follow the following threads and complain to your provider.
http://groups.google.com/groups?hl=e....uk%26rnum%3D7
http://groups.google.com/groups?hl=e...e%3DISO-8859-1
and keep us updated. thanks,
Gail
› See More: Nokia 3650 Turns Off By Itself
- 07-26-2003, 09:58 AM #2SenecaGuest
Re: Nokia 3650 Turns Off By Itself
I had the same problems and T-Mobile could only issue an exchange phone
which also had the same problems. I finally contacted Nokia directly and
they instructed me to ship my phone to Florida for a warranty repair.
Turnaround was quick...5 days in total. T-Mobile reimbursed me for my
shipping charges.
To my surprise, the fix was an upgrade of my firmware from 2.54 to 3.16!
For some reason, Nokia won't provide me with any details on the fixes,
enhancements, etc. in this new build. It did fix the problem where my phone
would either shut down or reboot for no reason and I now have my call
forward icon in the tools folder.
One interesting side-note: prior to the upgrade, I had tried and returned
the Jabra BT200 and the HBH-60 headsets due to numerous connection or
functionality issues.
I optioned to try the HBH-35 last week and found it to work perfectly with
my 3650, including audio and voice command functionality superior to the
handset! Most callers can't tell I'm using a headset.
I wish I had kept the HBH-60 to see if 3.16 fixed any of the connection
problems. I've done some scanning of other newsgroups and found several
messages noting that paring problems with USB adapters were improved after
upgrading from 2.54 to 3.16.
I'd be interested if anyone has found any detail on this new build???
"gail" <[email protected]> wrote in message
news:[email protected]...
> "Junaid Iqbal" <[email protected]> wrote in message
news:<[email protected]>...
> > I have v.2.54 on Nokia Phone - two weeks old and it turns off by itself,
> > I've realized the longer I not use it the quicker it turns off, why does
it
> > do that, I know other people have the same problem so it's not a
hardware
> > defect.
> >
> > Also, I can't find the call forwarding on my phone.
> >
> > Thanks.
>
> Please follow the following threads and complain to your provider.
>
>
http://groups.google.com/groups?hl=e....uk%26rnum%3D7
>
>
http://groups.google.com/groups?hl=e...e%3DISO-8859-1
>
> and keep us updated. thanks,
> Gail
- 07-27-2003, 06:54 AM #3gailGuest
Re: Nokia 3650 Turns Off By Itself
Thank you for your success story! You have convinced me to send my
phone in for a firmware upgrade.
i have seen posts on various forums from 30 ppl now who have this
problem.
all the best,
Gail
"Seneca" <news.comcast.giganews.com> wrote in message news:<[email protected]>...
> I had the same problems and T-Mobile could only issue an exchange phone
> which also had the same problems. I finally contacted Nokia directly and
> they instructed me to ship my phone to Florida for a warranty repair.
> Turnaround was quick...5 days in total. T-Mobile reimbursed me for my
> shipping charges.
>
> To my surprise, the fix was an upgrade of my firmware from 2.54 to 3.16!
> For some reason, Nokia won't provide me with any details on the fixes,
> enhancements, etc. in this new build. It did fix the problem where my phone
> would either shut down or reboot for no reason and I now have my call
> forward icon in the tools folder.
>
> One interesting side-note: prior to the upgrade, I had tried and returned
> the Jabra BT200 and the HBH-60 headsets due to numerous connection or
> functionality issues.
>
> I optioned to try the HBH-35 last week and found it to work perfectly with
> my 3650, including audio and voice command functionality superior to the
> handset! Most callers can't tell I'm using a headset.
>
> I wish I had kept the HBH-60 to see if 3.16 fixed any of the connection
> problems. I've done some scanning of other newsgroups and found several
> messages noting that paring problems with USB adapters were improved after
> upgrading from 2.54 to 3.16.
>
> I'd be interested if anyone has found any detail on this new build???
>
>
> "gail" <[email protected]> wrote in message
> news:[email protected]...
> > "Junaid Iqbal" <[email protected]> wrote in message
> news:<[email protected]>...
> > > I have v.2.54 on Nokia Phone - two weeks old and it turns off by itself,
> > > I've realized the longer I not use it the quicker it turns off, why does
> it
> > > do that, I know other people have the same problem so it's not a
> hardware
> > > defect.
> > >
> > > Also, I can't find the call forwarding on my phone.
> > >
> > > Thanks.
> >
> > Please follow the following threads and complain to your provider.
> >
> >
> http://groups.google.com/groups?hl=e....uk%26rnum%3D7
> >
> >
> http://groups.google.com/groups?hl=e...e%3DISO-8859-1
> >
> > and keep us updated. thanks,
> > Gail
- 07-27-2003, 01:43 PM #4gailGuest
Re: Nokia 3650 Turns Off By Itself
Hi Seneca,
I have a few questions about sending it in. T-mobile wants me to send
the phone to them and not to Nokia. I want to know exactly what you
did so that I can get the correct service.
If you have an email address you can share, please write me at
[email protected].
Thanks very much,
Gail
"Seneca" <news.comcast.giganews.com> wrote in message news:<[email protected]>...
> I had the same problems and T-Mobile could only issue an exchange phone
> which also had the same problems. I finally contacted Nokia directly and
> they instructed me to ship my phone to Florida for a warranty repair.
> Turnaround was quick...5 days in total. T-Mobile reimbursed me for my
> shipping charges.
>
> To my surprise, the fix was an upgrade of my firmware from 2.54 to 3.16!
> For some reason, Nokia won't provide me with any details on the fixes,
> enhancements, etc. in this new build. It did fix the problem where my phone
> would either shut down or reboot for no reason and I now have my call
> forward icon in the tools folder.
>
> One interesting side-note: prior to the upgrade, I had tried and returned
> the Jabra BT200 and the HBH-60 headsets due to numerous connection or
> functionality issues.
>
> I optioned to try the HBH-35 last week and found it to work perfectly with
> my 3650, including audio and voice command functionality superior to the
> handset! Most callers can't tell I'm using a headset.
>
> I wish I had kept the HBH-60 to see if 3.16 fixed any of the connection
> problems. I've done some scanning of other newsgroups and found several
> messages noting that paring problems with USB adapters were improved after
> upgrading from 2.54 to 3.16.
>
> I'd be interested if anyone has found any detail on this new build???
>
>
> "gail" <[email protected]> wrote in message
> news:[email protected]...
> > "Junaid Iqbal" <[email protected]> wrote in message
> news:<[email protected]>...
> > > I have v.2.54 on Nokia Phone - two weeks old and it turns off by itself,
> > > I've realized the longer I not use it the quicker it turns off, why does
> it
> > > do that, I know other people have the same problem so it's not a
> hardware
> > > defect.
> > >
> > > Also, I can't find the call forwarding on my phone.
> > >
> > > Thanks.
> >
> > Please follow the following threads and complain to your provider.
> >
> >
> http://groups.google.com/groups?hl=e....uk%26rnum%3D7
> >
> >
> http://groups.google.com/groups?hl=e...e%3DISO-8859-1
> >
> > and keep us updated. thanks,
> > Gail
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