Results 1 to 6 of 6
  1. #1
    Ivor Jones
    Guest

    I have a 3330 on which the voice dialling has stopped working. If I try
    and use it I get "Voice system error" and the phone then sometimes (but
    not always) restarts itself.

    I took it to a large local dealer (not a Nokia service centre) who looked
    at it and said it needed the firmware upgrading. I left it with them as
    they were busy and I didn't have time to wait (it's only a spare handset
    anyway). They rang me back today saying they can't do it as the phone
    isn't accepting the flash upgrade (no more details given) and they wanted
    my permission to send it to Nokia.

    I told them no as I didn't want to incur any more expense than what they
    were going to charge me to flash it, and I don't really make use of voice
    dialling on it anyway, I intended to sell it and wanted it working
    properly beforehand, and it wasn't going to be worth spending loadsamoney
    on it as it's probably not worth an awful lot 2nd hand anyway.

    Does anyone know why the phone would not accept the upgrade..? Is it worth
    me taking it directly to Nokia..? It's a couple of years old so well out
    of warranty, as I said all I wanted to do was get it working 100% so I
    could sell it, but if it's going to cost me I might as well just chuck it
    in a drawer as an emergency spare.

    Ivor





    See More: 3330 firmware problem




  2. #2
    dave
    Guest

    Re: 3330 firmware problem

    same as me

    so far its a firmware problem

    "Ivor Jones" <[email protected]> wrote in message
    news:[email protected]
    >
    > I have a 3330 on which the voice dialling has stopped working. If I try
    > and use it I get "Voice system error" and the phone then sometimes (but
    > not always) restarts itself.
    >
    > I took it to a large local dealer (not a Nokia service centre) who looked
    > at it and said it needed the firmware upgrading. I left it with them as
    > they were busy and I didn't have time to wait (it's only a spare handset
    > anyway). They rang me back today saying they can't do it as the phone
    > isn't accepting the flash upgrade (no more details given) and they wanted
    > my permission to send it to Nokia.
    >
    > I told them no as I didn't want to incur any more expense than what they
    > were going to charge me to flash it, and I don't really make use of voice
    > dialling on it anyway, I intended to sell it and wanted it working
    > properly beforehand, and it wasn't going to be worth spending loadsamoney
    > on it as it's probably not worth an awful lot 2nd hand anyway.
    >
    > Does anyone know why the phone would not accept the upgrade..? Is it worth
    > me taking it directly to Nokia..? It's a couple of years old so well out
    > of warranty, as I said all I wanted to do was get it working 100% so I
    > could sell it, but if it's going to cost me I might as well just chuck it
    > in a drawer as an emergency spare.
    >
    > Ivor
    >
    >






  3. #3
    The Mole
    Guest

    Re: 3330 firmware problem

    E-mail me...
    mole973102atbtinternet.com
    "Ivor Jones" <[email protected]> wrote in message
    news:[email protected]
    >
    > I have a 3330 on which the voice dialling has stopped working. If I try
    > and use it I get "Voice system error" and the phone then sometimes (but
    > not always) restarts itself.
    >
    > I took it to a large local dealer (not a Nokia service centre) who looked
    > at it and said it needed the firmware upgrading. I left it with them as
    > they were busy and I didn't have time to wait (it's only a spare handset
    > anyway). They rang me back today saying they can't do it as the phone
    > isn't accepting the flash upgrade (no more details given) and they wanted
    > my permission to send it to Nokia.
    >
    > I told them no as I didn't want to incur any more expense than what they
    > were going to charge me to flash it, and I don't really make use of voice
    > dialling on it anyway, I intended to sell it and wanted it working
    > properly beforehand, and it wasn't going to be worth spending loadsamoney
    > on it as it's probably not worth an awful lot 2nd hand anyway.
    >
    > Does anyone know why the phone would not accept the upgrade..? Is it worth
    > me taking it directly to Nokia..? It's a couple of years old so well out
    > of warranty, as I said all I wanted to do was get it working 100% so I
    > could sell it, but if it's going to cost me I might as well just chuck it
    > in a drawer as an emergency spare.
    >
    > Ivor
    >
    >






  4. #4
    Ivor Jones
    Guest

    Re: 3330 firmware problem


    "Ivor Jones" <[email protected]> wrote in message
    news:[email protected]
    >
    > I have a 3330 on which the voice dialling has stopped working. If I try
    > and use it I get "Voice system error" and the phone then sometimes (but
    > not always) restarts itself.
    >
    > I took it to a large local dealer (not a Nokia service centre) who

    looked
    > at it and said it needed the firmware upgrading. I left it with them as
    > they were busy and I didn't have time to wait (it's only a spare handset
    > anyway). They rang me back today saying they can't do it as the phone
    > isn't accepting the flash upgrade (no more details given) and they

    wanted
    > my permission to send it to Nokia.
    >
    > I told them no as I didn't want to incur any more expense than what they
    > were going to charge me to flash it, and I don't really make use of

    voice
    > dialling on it anyway, I intended to sell it and wanted it working
    > properly beforehand, and it wasn't going to be worth spending

    loadsamoney
    > on it as it's probably not worth an awful lot 2nd hand anyway.
    >
    > Does anyone know why the phone would not accept the upgrade..? Is it

    worth
    > me taking it directly to Nokia..? It's a couple of years old so well out
    > of warranty, as I said all I wanted to do was get it working 100% so I
    > could sell it, but if it's going to cost me I might as well just chuck

    it
    > in a drawer as an emergency spare.
    >
    > Ivor


    Update, it turns out the dealer I took the 3330 to *is* a Nokia service
    centre, although nowhere in their premises does it actually say so..!

    When I went in to collect the phone, it wasn't working at all, in fact it
    won't even power up. They say a component called "MAD2" has failed, and
    that this is why they can't flash it. (Not as mad as I am at the
    moment..!)

    They say it will have to be returned to Nokia, at a charge of 43.50..!
    (They originally quoted me 19 for the flash). I only took it in because
    the voice dialling function wasn't working, now all I've got is a
    paperweight..! If I have to pay 43.50 to get it fixed, I'm not going to
    make anything selling it, I don't suppose it's worth much above that
    anyway, it's 2 years old and well out of warranty.

    I really expect better service from what is supposed to be an official
    Nokia service centre.

    Ivor





  5. #5
    The Mole
    Guest

    Re: 3330 firmware problem

    > They say it will have to be returned to Nokia, at a charge of 43.50..!
    > (They originally quoted me 19 for the flash). I only took it in because
    > the voice dialling function wasn't working, now all I've got is a
    > paperweight..! If I have to pay 43.50 to get it fixed, I'm not going to
    > make anything selling it, I don't suppose it's worth much above that
    > anyway, it's 2 years old and well out of warranty.
    >
    > I really expect better service from what is supposed to be an official
    > Nokia service centre.
    >
    > Ivor
    >

    **** that! I can have it working for 10+pnp matey, good as new and all
    codes and stuff as in the box!
    mole973102 at btinternet dot com





  6. #6
    The Mole
    Guest

    Re: 3330 firmware problem

    As long as I could get it to flash that is...
    Why don't I buy it off you for a tenner, and I'll either use it as parts or
    fix it!

    "The Mole" <[email protected]> wrote in message
    news:[email protected]
    > > They say it will have to be returned to Nokia, at a charge of 43.50..!
    > > (They originally quoted me 19 for the flash). I only took it in because
    > > the voice dialling function wasn't working, now all I've got is a
    > > paperweight..! If I have to pay 43.50 to get it fixed, I'm not going to
    > > make anything selling it, I don't suppose it's worth much above that
    > > anyway, it's 2 years old and well out of warranty.
    > >
    > > I really expect better service from what is supposed to be an official
    > > Nokia service centre.
    > >
    > > Ivor
    > >

    > **** that! I can have it working for 10+pnp matey, good as new and all
    > codes and stuff as in the box!
    > mole973102 at btinternet dot com






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