6310 question

OK, had my 6310 nicked some weeks ago, called and reported it, claimed a
new one under the insurance (which turned up and works fine).
Start of this week get a call saying the old ones been found (how
suppressed was I ) and I can have it back for £25 (this from the
insurance co.), now my wife would rather like it so, Call Orange to get
the block taken off (everything goes down hill from here).

I've lost count of the number of dept's I've been passed through to try
to get this sorted.

Anyway the question is: Am I right in thinking that you can't change
the imie numbers of dct4 handsets, as I've an old 3210 that's not been
used for 18 months that a could take the number from.

No moralising, please about the legality of imie changing if the system
worked (or Orange employed competent staff) I could have sorted this out
on Monday)
--
Steve

---

› See More: 6310 question

"Steve" <[email protected]> wrote in message
news:[email protected]...
>
> OK, had my 6310 nicked some weeks ago, called and reported it, claimed a
> new one under the insurance (which turned up and works fine).
> Start of this week get a call saying the old ones been found (how
> suppressed was I ) and I can have it back for £25 (this from the
> insurance co.), now my wife would rather like it so, Call Orange to get
> the block taken off (everything goes down hill from here).
>
> I've lost count of the number of dept's I've been passed through to try
> to get this sorted.
>
> Anyway the question is: Am I right in thinking that you can't change
> the imie numbers of dct4 handsets, as I've an old 3210 that's not been
> used for 18 months that a could take the number from.

As with anything else, anything is possible, but not easy in this case, and
would earn you up to 5 years inside and/or an unlimited fine. At the end of
the day, it's just not worth it for anyone, persevere with Orange.

> No moralising, please about the legality of imie changing if the system
> worked (or Orange employed competent staff) I could have sorted this out
> on Monday)

No moralising, just the warning above. Whether you have a moral right to
change the IMEI is one thing, but in the UK, you certainly don't have the
legal right, so just don't do it.

--
>>> Unlock Your Phones Potential <<<
>>> http://www.thephonelocker.co.uk <<<
>>> http://www.uselessinfo.org.uk <<<

"Richard Colton" <[email protected]> wrote in
message news:[email protected]...
> "Steve" <[email protected]> wrote in message
> news:[email protected]...
> >
> > OK, had my 6310 nicked some weeks ago, called and reported it, claimed
a
> > new one under the insurance (which turned up and works fine).
> > Start of this week get a call saying the old ones been found (how
> > suppressed was I ) and I can have it back for £25 (this from the
> > insurance co.), now my wife would rather like it so, Call Orange to
get
> > the block taken off (everything goes down hill from here).
> >
> > I've lost count of the number of dept's I've been passed through to
try
> > to get this sorted.
> >
> > Anyway the question is: Am I right in thinking that you can't change
> > the imie numbers of dct4 handsets, as I've an old 3210 that's not been
> > used for 18 months that a could take the number from.
>
> As with anything else, anything is possible, but not easy in this case,
and
> would earn you up to 5 years inside and/or an unlimited fine. At the
end of
> the day, it's just not worth it for anyone, persevere with Orange.
>
> > No moralising, please about the legality of imie changing if the
system
> > worked (or Orange employed competent staff) I could have sorted this
out
> > on Monday)
>
> No moralising, just the warning above. Whether you have a moral right
to
> change the IMEI is one thing, but in the UK, you certainly don't have
the
> legal right, so just don't do it.

Changing the IMEI should not be necessary if, as you say, Orange did the
job properly. As the result of an insurance claim, the old phone rightly
belongs to the insurance company, and if you buy it back legitimately from
them I can't see why Orange shouldn't unblock it so you can use it with a
new SIM.

Try the Orange Exec. Office if OCR can't or won't help.

Ivor