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  1. #1
    Jan Gruyaert
    Guest
    Whenever I reveive a picture message through the Belgian Nokia-shop, my
    mobile just crashes. The screen stays black and it's impossible to switch it
    on. The only thing possible is to have it reflashed. I've already had my
    mobile replaced. The pictures can be received with my 3210 though. The only
    thing is that they don't have a description.
    Is this some known problem in the software? It seems quite strange that I'd
    receive two faulty 3510i. Nokia claims they don't know of any problem...

    Jan.





    See More: 3510i locks up




  2. #2
    The Mole
    Guest

    Re: 3510i locks up

    That's intriguing...especially as happens on two mobiles.
    What is the sw version (*#0000#)
    It sounds like you are receiving picture messages designed for DCT3 on a
    DCT4 and that is what is crashing the phone.
    I may test that tomorrow and see. 3210 pictures are not meant for a
    3510i - but interesting it makes the phone crash...
    If Nokia are smart (they will be alerted now) they will run tests and it
    will be fixed in later sw - for they won't want to alert users to faulty
    3510i mobiles as it is costly to fix. You can bet if 4.24 is faulty, it
    will be fixed in 4.25 if so...
    I shall see if the case tomorrow. However, most people don't try and
    download 3210/3310 pix on a 3510i - but interesting anyway

    "Jan Gruyaert" <[email protected]> wrote in message
    news:[email protected]
    > Whenever I reveive a picture message through the Belgian Nokia-shop, my
    > mobile just crashes. The screen stays black and it's impossible to switch

    it
    > on. The only thing possible is to have it reflashed. I've already had my
    > mobile replaced. The pictures can be received with my 3210 though. The

    only
    > thing is that they don't have a description.
    > Is this some known problem in the software? It seems quite strange that

    I'd
    > receive two faulty 3510i. Nokia claims they don't know of any problem...
    >
    > Jan.
    >
    >






  3. #3
    Jan Gruyaert
    Guest

    Re: 3510i locks up

    So does this also mean that anybody using a DCT3 could crash a 3510i simply
    by sending a picture :-s ??

    "The Mole" <[email protected]> wrote in message
    news:[email protected]
    > That's intriguing...especially as happens on two mobiles.
    > What is the sw version (*#0000#)
    > It sounds like you are receiving picture messages designed for DCT3 on a
    > DCT4 and that is what is crashing the phone.
    > I may test that tomorrow and see. 3210 pictures are not meant for a
    > 3510i - but interesting it makes the phone crash...
    > If Nokia are smart (they will be alerted now) they will run tests and it
    > will be fixed in later sw - for they won't want to alert users to faulty
    > 3510i mobiles as it is costly to fix. You can bet if 4.24 is faulty, it
    > will be fixed in 4.25 if so...
    > I shall see if the case tomorrow. However, most people don't try and
    > download 3210/3310 pix on a 3510i - but interesting anyway
    >
    > "Jan Gruyaert" <[email protected]> wrote in message
    > news:[email protected]
    > > Whenever I reveive a picture message through the Belgian Nokia-shop, my
    > > mobile just crashes. The screen stays black and it's impossible to

    switch
    > it
    > > on. The only thing possible is to have it reflashed. I've already had my
    > > mobile replaced. The pictures can be received with my 3210 though. The

    > only
    > > thing is that they don't have a description.
    > > Is this some known problem in the software? It seems quite strange that

    > I'd
    > > receive two faulty 3510i. Nokia claims they don't know of any problem...
    > >
    > > Jan.
    > >
    > >

    >
    >






  4. #4
    tuned by RZO
    Guest

    Re: 3510i locks up

    Hmm... picture messages with text caption cant be read on a 9210

    "Jan Gruyaert" <[email protected]> wrote in message
    news:[email protected]
    | So does this also mean that anybody using a DCT3 could crash a 3510i
    simply
    | by sending a picture :-s ??
    |
    | "The Mole" <[email protected]> wrote in message
    | news:[email protected]
    | > That's intriguing...especially as happens on two mobiles.
    | > What is the sw version (*#0000#)
    | > It sounds like you are receiving picture messages designed for DCT3 on a
    | > DCT4 and that is what is crashing the phone.
    | > I may test that tomorrow and see. 3210 pictures are not meant for a
    | > 3510i - but interesting it makes the phone crash...
    | > If Nokia are smart (they will be alerted now) they will run tests and it
    | > will be fixed in later sw - for they won't want to alert users to faulty
    | > 3510i mobiles as it is costly to fix. You can bet if 4.24 is faulty,
    it
    | > will be fixed in 4.25 if so...
    | > I shall see if the case tomorrow. However, most people don't try and
    | > download 3210/3310 pix on a 3510i - but interesting anyway
    | >
    | > "Jan Gruyaert" <[email protected]> wrote in message
    | > news:[email protected]
    | > > Whenever I reveive a picture message through the Belgian Nokia-shop,
    my
    | > > mobile just crashes. The screen stays black and it's impossible to
    | switch
    | > it
    | > > on. The only thing possible is to have it reflashed. I've already had
    my
    | > > mobile replaced. The pictures can be received with my 3210 though. The
    | > only
    | > > thing is that they don't have a description.
    | > > Is this some known problem in the software? It seems quite strange
    that
    | > I'd
    | > > receive two faulty 3510i. Nokia claims they don't know of any
    problem...
    | > >
    | > > Jan.
    | > >
    | > >
    | >
    | >
    |
    |





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