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  1. #1
    david
    Guest
    my daughter has had her nokia mobile stolen
    the sim card has probably been changed by now.

    what options do i have, is it possible for nokia to disable the phone.
    does changing the card also change the number

    am pretty sure its one of her so called school mates and so it is likely to
    still be in close proximity


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  2. #2
    Ivor Jones
    Guest

    Re: stolen mobile


    "david" <[email protected]> wrote in message
    news:[email protected]
    > my daughter has had her nokia mobile stolen
    > the sim card has probably been changed by now.
    >
    > what options do i have, is it possible for nokia to disable the phone.
    > does changing the card also change the number
    >
    > am pretty sure its one of her so called school mates and so it is likely

    to
    > still be in close proximity


    Report it to the police, then to the network. They should be able to bar
    it via the IMEI number.

    Ivor





  3. #3
    Adam Greatrix
    Guest

    Re: stolen mobile

    "Ivor Jones" <[email protected]> wrote in message
    news:[email protected]
    > Report it to the police, then to the network. They should be able to bar
    > it via the IMEI number.


    And just to expand a little on this... reporting it stolen to the police
    they should give you a "crime number", which is essential if you want to get
    your phone insurance people to pay out. Reporting it stolen to your network
    provider will result in the SIM card being blocked. This will prevent that
    phone number/sim card ever being used again. If they have a record of the
    IMEI number, or if you have a record of it and you give it to them (it will
    be printed on the box), then the network can also block the handset as well.
    This will prevent anyone ever using the handset again - even with a
    different SIM card.

    Adam






  4. #4
    david
    Guest

    Re: stolen mobile

    thanks
    just a point,
    when i call the number it diverts directly to answer service, does that mean
    its turned off or just that the sim has been taken out
    dm


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  5. #5
    *Phantom Mendips*
    Guest

    Re: stolen mobile


    "david" <[email protected]> wrote in message
    news:[email protected]
    > thanks
    > just a point,
    > when i call the number it diverts directly to answer service, does that

    mean
    > its turned off or just that the sim has been taken out


    Depends if you've reported it to the provider...otherwise they're (thief)
    likely to be using your credit or topping up your bill

    It could be either - what system do you use? Contract (pay per monthly) or a
    voucher system...?





  6. #6
    david
    Guest

    Re: stolen mobile

    pay as you go


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  7. #7
    Adam Greatrix
    Guest

    Re: stolen mobile

    "david" <[email protected]> wrote in message
    news:[email protected]
    > pay as you go


    As far as I know, it doesn't matter if you're on PAYG or contract as to how
    voice mail works... if the phone is off, out of range, or the sim is taken
    out, or if they're in a call on the phone (and don't have call waiting
    turned on) you will be diverted to voicemail (assuming you have voicemail
    turned on).

    Assuming you've tried calling the phone several times over a long period,
    it's unlikely they're on the phone all this time. It is more likely the
    phone is off (either switched off, or battery has run out). If you or your
    daughter was sensible enough to set a pin for her SIM card this means they
    won't be able to use SIM to make any more calls, but they may still be able
    to use the phone with a different SIM card. If you didn't set a PIN for the
    SIM then they just need to charge the phone or turn it on again to use it.

    If you tell your provider the IMEI number of the phone (which you may have
    got from the box, or before it was stolen behind battery cover of the phone,
    or by dialling *#06# on the phone) then they can block the phone from being
    used.

    Adam





  8. #8
    tuned by RZO
    Guest

    Re: stolen mobile

    "david" <[email protected]> wrote in message
    news:[email protected]
    | my daughter has had her nokia mobile stolen
    | the sim card has probably been changed by now.
    |
    | what options do i have, is it possible for nokia to disable the phone.
    | does changing the card also change the number
    |
    | am pretty sure its one of her so called school mates and so it is likely
    to
    | still be in close proximity
    |
    |
    | ---
    | Outgoing mail is certified Virus Free.
    | Checked by AVG anti-virus system (http://www.grisoft.com).
    | Version: 6.0.522 / Virus Database: 320 - Release Date: 29/09/2003
    |
    |

    was she showing off her cell or something? in future, make her have the
    habit that the cell never leaves the pocket without a good reason to use it
    (making a call/typing a sms/reading a sms). that's how i keep so many phones
    (with me/on me/at home etc) since 1998 and have never lost one. ive never
    used a leather holster too ;-)





  9. #9
    Bri Snail
    Guest

    Re: stolen mobile

    David

    As above report it to the Police and either your mobile phone service
    provider or follow the links from immobilise and find the number for the
    appropriate provider and payg or contract.


    http://www.immobilise.com/

    Bri Snail





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