Results 1 to 11 of 11
  1. #1
    Bob Smith
    Guest
    Been going over the redesign of the site, and for the most part, like it a
    lot better than the prior version. It does load up faster, and has a cleaner
    look.

    From the first page, SPCS now can remember the password, so one does not
    have to type it in, after plugging in the telephone number.

    One can go into the "My phone & plan" page, and see their AA expiration
    date.

    SPCS has simplified the sign up process for new users, in how the plans are
    shown.

    There is a bit of confusion when looking over the unlimited PCS to PCS
    option for each phone, when checking each phone number separately. One of
    phones doesn't show the unlimited PCS to PCS option, where it should be
    showing. In saying that though, when pulling up the info on current usage
    for that phone number, it does show unlimited PCS to PCS. Methinks that it's
    a glitch with the new website design.

    Speaking of PCS to PCS, on one screen I reviewed earlier under Account
    summary, individual information it showed unlimited PCS to PCS for the
    primary phone, and 500 minutes PCS to PCS on the secondary phones ...

    Another problem, when viewing the account balance information, under the
    Account Summary, is that this same phone shows $0.15 in Vision charges,
    which shouldn't show up, as Vision should apply for 2 of my phones. The 3rd
    phone on the account is a pre-3G phone.

    When sending an email to SPCS, on that charge, SPCS no longer gives an
    incident number on the email.

    All in all, it looks like SPCS still has to do some additional fine tuning
    on their site, but I like what I see so far ... especially the quicker times
    to load pages.

    Bob






    See More: New SPCS web design - Likes & Dislikes




  2. #2
    Bob Smith
    Guest

    Re: New SPCS web design - Likes & Dislikes


    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]
    <snipped>
    > When sending an email to SPCS, on that charge, SPCS no longer gives an
    > incident number on the email.
    >
    > All in all, it looks like SPCS still has to do some additional fine tuning
    > on their site, but I like what I see so far ... especially the quicker

    times
    > to load pages.
    >
    > Bob


    As a follow up to the email info above, I received an email back from SPCS
    confirming my email within 1 minute of sending it to SPCS, and the email
    included an incident number.

    Bob





  3. #3
    Larry Thomas
    Guest

    Re: New SPCS web design - Likes & Dislikes

    "Bob Smith" <[email protected]> wrote in message news:<[email protected]>...
    > "Bob Smith" <[email protected]> wrote in message
    > news:[email protected]
    > <snipped>
    > > When sending an email to SPCS, on that charge, SPCS no longer gives an
    > > incident number on the email.
    > >
    > > All in all, it looks like SPCS still has to do some additional fine tuning
    > > on their site, but I like what I see so far ... especially the quicker

    > times
    > > to load pages.
    > >
    > > Bob

    >
    > As a follow up to the email info above, I received an email back from SPCS
    > confirming my email within 1 minute of sending it to SPCS, and the email
    > included an incident number.
    >
    > Bob



    I think the changes are awesome except the coverage maps are still the
    same outdated maps with no change in design or size. You would think
    they would want to show Camp Pendleton along the I-5 in CA as having
    coverage now but it still shows it with nothing.



  4. #4
    David G. Imber
    Guest

    Re: New SPCS web design - Likes & Dislikes

    On Sun, 16 Nov 2003 14:54:17 GMT, "Bob Smith"
    <[email protected]> wrote:

    >Been going over the redesign of the site, and for the most part, like it a
    >lot better than the prior version. It does load up faster, and has a cleaner
    >look.
    >
    >From the first page, SPCS now can remember the password, so one does not
    >have to type it in, after plugging in the telephone number.
    >
    >One can go into the "My phone & plan" page, and see their AA expiration
    >date.


    As far as I can tell, the site DOES NOT remember your password,
    unless I'm missing something (I think I remember that it once did). It'll
    remember your number, which for a while it did not.

    Another thing they haven't fixed is the accuracy of the "plan
    details". For example, my plan shows me having 300 anytime minutes and
    that's it. In fact I have 450 plus 500 pcs to pcs. These latter are called
    "bonus" I believe (in SPCS parlance). I'm billed properly, of course, and
    the information is complete and accurate if I click on "Current Usage". The
    bonus stuff does show up there.

    A minor point, I suppose.




  5. #5
    Jeff
    Guest

    Re: New SPCS web design - Likes & Dislikes

    "David G. Imber" wrote:
    > As far as I can tell, the site DOES NOT remember your password,
    > unless I'm missing something


    Yes, it does. It remembers mine just fine.

    Check your browser settings. In MSIE, look under Tools ---> Internet
    Options ----> Content tab ----> Personal Information. Click on the Auto
    Complete button, and make sure that the "User Names and Passwords on Forms"
    option is checked.

    With this option enabled, once you've entered your phone number and password
    and have specified that you want Windows to remember the password, you
    should be able to just double-click on the phone number field, select your
    phone number, and see the password field filled in.

    Jeff





  6. #6
    John R. Copeland
    Guest

    Re: New SPCS web design - Likes & Dislikes


    "David G. Imber" <[email protected]> wrote in message =
    news:[email protected]
    > On Sun, 16 Nov 2003 14:54:17 GMT, "Bob Smith"
    > <[email protected]> wrote:
    >=20
    > >Been going over the redesign of the site, and for the most part, like =

    it a
    > >lot better than the prior version. It does load up faster, and has a =

    cleaner
    > >look.
    > >
    > >From the first page, SPCS now can remember the password, so one does =

    not
    > >have to type it in, after plugging in the telephone number.
    > >
    > >One can go into the "My phone & plan" page, and see their AA =

    expiration
    > >date.

    >=20
    > As far as I can tell, the site DOES NOT remember your password,
    > unless I'm missing something (I think I remember that it once did). =

    It'll
    > remember your number, which for a while it did not.
    >=20
    > Another thing they haven't fixed is the accuracy of the "plan
    > details". For example, my plan shows me having 300 anytime minutes and
    > that's it. In fact I have 450 plus 500 pcs to pcs. These latter are =

    called
    > "bonus" I believe (in SPCS parlance). I'm billed properly, of course, =

    and
    > the information is complete and accurate if I click on "Current =

    Usage". The
    > bonus stuff does show up there.
    >=20
    > A minor point, I suppose.
    >=20


    Well the *site* has never forgotten your password.
    Else you'd never be able to log in at all.
    But now it invokes the feature of your browser to insert your password.
    Of course, if you have chosen to *not* have your browser do that,
    such a choice overrules the default setting.
    Could that possibly explain the behavior David noticed?
    ---JRC---




  7. #7
    DSL GURU
    Guest

    Re: New SPCS web design - Likes & Dislikes

    Its great that they now show the expiration date of "Advantage Agreement"
    contracts. Wonder how many extra support calls that may generate from folks
    that disagree with whats in Sprint's computers.
    Just when PTT is released and as WLNP is starting, one thing SprintPCS doesnt
    need to do is generate extra support calls.

    One thing I can't find now. Previously I easily found where to get my SprintPCS
    email to forward automatically to another email address. Maybe its me, but I
    can't find such a place now. And upon double checking at 6 AM EST, I don't even
    see Email anymore, maybe they're working on it, and we're all alpha testers for
    the new website.

    One of the great pluses of SprintPCS's website has been its ability to let you
    track your minutes used, usually only a day behind. It still has many
    situations where it doesn't work, which SprintPCS has listed.

    ==========
    Please note-these are estimates of your actual usage and may vary for a number
    of reasons, including:
    Recent account activity may not be included. Estimates for shared minutes
    plans, PCS to PCS calls, roaming calls or data usage may not be entirely
    accurate or available. If you are a new user who hasn't received your first
    invoice, your displayed usage may not be entirely accurate until your next
    invoice period.
    ==========================
    Web Programmers need to fix those omissions. They also need to get the Web
    pages to look identical regardless of browser used. Text overlaps pictures in
    some. Their web authors need to visit:
    http://www.anybrowser.org/campaign/




  8. #8
    Jerome Zelinske
    Guest

    Re: New SPCS web design - Likes & Dislikes

    One thing I do not like is that it no longer breaks down the
    phones by single or dual band.


    Bob Smith wrote:
    > Been going over the redesign of the site, and for the most part, like it a
    > lot better than the prior version. It does load up faster, and has a cleaner
    > look.





  9. #9
    Bob Smith
    Guest

    Re: New SPCS web design - Likes & Dislikes


    "DSL GURU" <[email protected]> wrote in message
    news:[email protected]
    > Its great that they now show the expiration date of "Advantage Agreement"
    > contracts. Wonder how many extra support calls that may generate from

    folks
    > that disagree with whats in Sprint's computers.
    > Just when PTT is released and as WLNP is starting, one thing SprintPCS

    doesnt
    > need to do is generate extra support calls.
    >
    > One thing I can't find now. Previously I easily found where to get my

    SprintPCS
    > email to forward automatically to another email address. Maybe its me, but

    I
    > can't find such a place now. And upon double checking at 6 AM EST, I don't

    even
    > see Email anymore, maybe they're working on it, and we're all alpha

    testers for
    > the new website.


    It's listed under "My Online Tools". Simple enough to see on the welcome
    screen.

    Bob





  10. #10
    O/Siris
    Guest

    Re: New SPCS web design - Likes & Dislikes

    In article <U53ub.6107$Wy4.4605
    @newsread2.news.atl.earthlink.net>, Jerome Zelinskejeromez1
    @earthlink.net says...
    > One thing I do not like is that it no longer breaks down the=20
    > phones by single or dual band.
    >=20


    ???

    Whoa! I hadn't noticed that. There should *at least* be=20
    an option for viewing that, I'd think. I'll see what I can=20
    find out.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  11. #11
    David G. Imber
    Guest

    Re: New SPCS web design - Likes & Dislikes

    On Mon, 17 Nov 2003 01:57:35 GMT, "Jeff" <[email protected]> wrote:


    >
    >Yes, it does. It remembers mine just fine.
    >
    >Check your browser settings. In MSIE, look under Tools ---> Internet
    >Options ----> Content tab ----> Personal Information. Click on the Auto
    >Complete button, and make sure that the "User Names and Passwords on Forms"
    >option is checked.
    >
    >With this option enabled, once you've entered your phone number and password
    >and have specified that you want Windows to remember the password, you
    >should be able to just double-click on the phone number field, select your
    >phone number, and see the password field filled in.


    Those are the settings. However, after inputing my number and
    password I was never asked whether I want Windows to remember the password.
    It does remember my number from session to session. Perhaps it is because
    on this computer I'm running Windows 95.

    DGI




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