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  1. #1
    New Yorker
    Guest
    On my plan I have wireless web, but finally figured out I cannot use
    wireless web on my new vision-enabled phone. I called Sprint and they said
    I did not have to do anything - I could keep my plan and just pay a penny
    per kilobyte, which I think is fair for the small amount of use I will
    actually need.

    I click on blazer, am prompted to wait while it provisions and then
    initiates, and inevitably fails. I then have to reset my phone.

    Sprint is not open today -- at least tech support is not. Their website has
    no real help -- just FAQs about what vision is -- not how to get it to work!

    Can anyone help me with this in the meantime?

    Thanks - I'm using a samsung i500.

    pete in NYC





    See More: setup vision




  2. #2
    Bob Smith
    Guest

    Re: setup vision


    "New Yorker" <[email protected]> wrote in message
    news:[email protected]
    > On my plan I have wireless web, but finally figured out I cannot use
    > wireless web on my new vision-enabled phone. I called Sprint and they

    said
    > I did not have to do anything - I could keep my plan and just pay a penny
    > per kilobyte, which I think is fair for the small amount of use I will
    > actually need.
    >
    > I click on blazer, am prompted to wait while it provisions and then
    > initiates, and inevitably fails. I then have to reset my phone.
    >
    > Sprint is not open today -- at least tech support is not. Their website

    has
    > no real help -- just FAQs about what vision is -- not how to get it to

    work!
    >
    > Can anyone help me with this in the meantime?
    >
    > Thanks - I'm using a samsung i500.
    >
    > pete in NYC


    Pete, have you tried going into your manage page, then click on My Personal
    Information, then trying to setting up a Vision password?

    Bob





  3. #3
    O/Siris
    Guest

    Re: setup vision

    In article <[email protected]>, New=20
    [email protected] says...
    > On my plan I have wireless web, but finally figured out I cannot use
    > wireless web on my new vision-enabled phone. I called Sprint and they sa=

    id
    > I did not have to do anything - I could keep my plan and just pay a penny
    > per kilobyte, which I think is fair for the small amount of use I will
    > actually need.
    >=20
    > I click on blazer, am prompted to wait while it provisions and then
    > initiates, and inevitably fails. I then have to reset my phone.
    >=20
    > Sprint is not open today -- at least tech support is not. Their website =

    has
    > no real help -- just FAQs about what vision is -- not how to get it to wo=

    rk!
    >=20
    > Can anyone help me with this in the meantime?
    >=20
    > Thanks - I'm using a samsung i500.
    >=20
    > pete in NYC


    Depends on the error message. An error 1012 usually means=20
    you *have* to calls us. With newly activated Vision=20
    phones, it usually means the Vision username either hasn't=20
    setup yet, or that it errored out getting setup. We have=20
    to fix that on our side.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  4. #4
    New Yorker
    Guest

    Re: setup vision

    Thanks, Rob.
    I ended up finding a tech last night (after about 2 hours of holding) who
    turned vision on for me - something to do with setup of IP, or something
    like that.

    pete

    "O/Siris" <[email protected]ntpcs.cm> wrote in message
    news:[email protected]
    In article <[email protected]com>, New
    [email protected] says...
    > On my plan I have wireless web, but finally figured out I cannot use
    > wireless web on my new vision-enabled phone. I called Sprint and they

    said
    > I did not have to do anything - I could keep my plan and just pay a penny
    > per kilobyte, which I think is fair for the small amount of use I will
    > actually need.
    >
    > I click on blazer, am prompted to wait while it provisions and then
    > initiates, and inevitably fails. I then have to reset my phone.
    >
    > Sprint is not open today -- at least tech support is not. Their website

    has
    > no real help -- just FAQs about what vision is -- not how to get it to

    work!
    >
    > Can anyone help me with this in the meantime?
    >
    > Thanks - I'm using a samsung i500.
    >
    > pete in NYC


    Depends on the error message. An error 1012 usually means
    you *have* to calls us. With newly activated Vision
    phones, it usually means the Vision username either hasn't
    setup yet, or that it errored out getting setup. We have
    to fix that on our side.

    --
    -+-
    R
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.





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