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  1. #1
    Mark E. Daniel
    Guest
    I ordered spcs service on November 17 and received my Sanyo 5300 on the
    18th. Online bill at that time had a credit balance of 50.65. And said
    like don't pay it's a credit balance. Then it said below that that the
    credit balance would be chared to my credit card on the due date... lol
    But anyway, I receive this invoice in the mail that has said credit
    balance... But no online claims that i've used 133.86 of my 200.00
    limit and to pay that by due date... Was planning on making a payment
    in a few hours for that amount... But I wonder if they will iundeed
    take 50.65 off my card on dec 15?

    Other question is in regards to using messaging.sprintpcs.com. The
    messages are like 120 bytes or so, at least I know they fall within the
    limit of standard sms.. But they are getting chopped and it's a pain
    since they are bank updates... Is there an e-mail to shortmail gateway
    address that wouldn't chop the messages? Thanks for any help.




    See More: questions regarding billing and shortmail....




  2. #2
    Fellow Traveler
    Guest

    Re: questions regarding billing and shortmail....

    Mark:

    It sounds like your deposit wasn't held & was instead posted like a payment.
    When they hold the deposit, you will need to have paid your current charges,
    not just the net (in this case credit) balance. The deposit may already
    have been held since on-line it is telling you the amount due of $130+. If
    it wasn't a deposit situation, it might be an instant rebate vs. the charge
    for the phone type thing. This would be the case of 1 was posted before the
    bill cycle & the other after.

    Auto pay will pay the difference on the acct. For example: if your bill was
    $130, you paid $50 cash, $80 would then be charged through autopay. I have
    seen instances of autopay taking the whole amount even after payment, if the
    payment was made very close to the auto pay date.

    FYI: I typically don't recommend autopay for anyone with a spending limit.
    The autopay only will charge on that due date, not if you hit your threshold
    (80%) or if you are turned off because of your balance.


    When sending a text msg using an email product you will only get the first
    160 characters, however that includes ALL characters sent, Toxxx Fromxxx
    and Subject: xxxx. If sent from spcs.com you get all 160 characters as the
    rest is templated for you. It even counts down characters for you. I don't
    know if this solves your problem though, I don't know how your bank could
    send something from spcs.com unless its manually entered. I am not aware of
    any gateway that would change this.

    Hope this was helpful.


    "Mark E. Daniel" <[email protected]> wrote in message
    news:[email protected]
    > I ordered spcs service on November 17 and received my Sanyo 5300 on the
    > 18th. Online bill at that time had a credit balance of 50.65. And said
    > like don't pay it's a credit balance. Then it said below that that the
    > credit balance would be chared to my credit card on the due date... lol
    > But anyway, I receive this invoice in the mail that has said credit
    > balance... But no online claims that i've used 133.86 of my 200.00
    > limit and to pay that by due date... Was planning on making a payment
    > in a few hours for that amount... But I wonder if they will iundeed
    > take 50.65 off my card on dec 15?
    >
    > Other question is in regards to using messaging.sprintpcs.com. The
    > messages are like 120 bytes or so, at least I know they fall within the
    > limit of standard sms.. But they are getting chopped and it's a pain
    > since they are bank updates... Is there an e-mail to shortmail gateway
    > address that wouldn't chop the messages? Thanks for any help.
    >






  3. #3
    Mark E. Daniel
    Guest

    Re: questions regarding billing and shortmail....

    Thanks for the response. My balance appears to be the rest of my bill
    without the payment for the phone... I just made a payment for the
    posted balance. Payment now due is 0 however spending limit has yet to
    restore since the last time i checked. Seems the
    messaging.sprintpcs.com char limit can be gotten around by using my
    vision e-mail address and then activating a forward to
    messaging.sprintpcs.com so that i see them on the phone...Then just use
    ..vision to actually read the messages in my PCS mailbox.... Thanks for
    the help.



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