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  1. #1
    PB
    Guest
    Does anyone have any recent experiences with retention? Are they still
    giving decent offers? I was assuming that LNP would encourage them to
    give better plans, but that's not what I've seen.

    I'm no longer under contract, so I decided to call retention to see if
    I could get a better deal. I told them that I was thinking of leaving,
    and that I wanted to see if they could offer me anything to get me to
    stay.

    The representative I spoke with couldn't offer me anything better. As
    a matter of fact, the only things she could offer me were worse than
    what I have already! Can someone comment on whether I can swing
    something better, if I should resign and keep my plan as is? Here's
    what I have:

    Two phone lines (sharing minutes)
    2300 AT minutes
    Free PCS-PCS
    Vision
    F&C America plan ($5 option)
    $90 (minus 25% corporate discount)

    I'd like to at least get free nights and weekends and perhaps an
    equipment credit on top of this. Am I expecting too much?

    Thanks,
    PB



    See More: Can I get a better plan?




  2. #2
    Tom Yearsly
    Guest

    Re: Can I get a better plan?

    I got:
    2000 AT
    UL PCS/PCS
    UL Vision w/$10 monthly download credit
    UL N&W @7PM
    $150 off Treo 600
    3-Lines of service
    1-YR agreement
    for $95.00 less my 15% NVP discount

    "PB" <[email protected]> wrote in message
    news:[email protected]
    > Does anyone have any recent experiences with retention? Are they still
    > giving decent offers? I was assuming that LNP would encourage them to
    > give better plans, but that's not what I've seen.
    >
    > I'm no longer under contract, so I decided to call retention to see if
    > I could get a better deal. I told them that I was thinking of leaving,
    > and that I wanted to see if they could offer me anything to get me to
    > stay.
    >
    > The representative I spoke with couldn't offer me anything better. As
    > a matter of fact, the only things she could offer me were worse than
    > what I have already! Can someone comment on whether I can swing
    > something better, if I should resign and keep my plan as is? Here's
    > what I have:
    >
    > Two phone lines (sharing minutes)
    > 2300 AT minutes
    > Free PCS-PCS
    > Vision
    > F&C America plan ($5 option)
    > $90 (minus 25% corporate discount)
    >
    > I'd like to at least get free nights and weekends and perhaps an
    > equipment credit on top of this. Am I expecting too much?
    >
    > Thanks,
    > PB






  3. #3
    paul
    Guest

    Re: Can I get a better plan?

    Is that $95 = $55 +$20 +$20 for each additional line or is it $95 +$20 +$20?

    How long have you been a customer?

    Thanks,
    --Paul

    Tom Yearsly wrote:
    > I got:
    > 2000 AT
    > UL PCS/PCS
    > UL Vision w/$10 monthly download credit
    > UL N&W @7PM
    > $150 off Treo 600
    > 3-Lines of service
    > 1-YR agreement
    > for $95.00 less my 15% NVP discount
    >
    > "PB" <[email protected]> wrote in message
    > news:[email protected]
    >
    >>Does anyone have any recent experiences with retention? Are they still
    >>giving decent offers? I was assuming that LNP would encourage them to
    >>give better plans, but that's not what I've seen.
    >>
    >>I'm no longer under contract, so I decided to call retention to see if
    >>I could get a better deal. I told them that I was thinking of leaving,
    >>and that I wanted to see if they could offer me anything to get me to
    >>stay.
    >>
    >>The representative I spoke with couldn't offer me anything better. As
    >>a matter of fact, the only things she could offer me were worse than
    >>what I have already! Can someone comment on whether I can swing
    >>something better, if I should resign and keep my plan as is? Here's
    >>what I have:
    >>
    >>Two phone lines (sharing minutes)
    >>2300 AT minutes
    >>Free PCS-PCS
    >>Vision
    >>F&C America plan ($5 option)
    >>$90 (minus 25% corporate discount)
    >>
    >>I'd like to at least get free nights and weekends and perhaps an
    >>equipment credit on top of this. Am I expecting too much?
    >>
    >>Thanks,
    >>PB

    >
    >
    >





  4. #4
    Bob Smith
    Guest

    Re: Can I get a better plan?


    "PB" <[email protected]> wrote in message
    news:[email protected]
    <snipped>
    > Two phone lines (sharing minutes)
    > 2300 AT minutes
    > Free PCS-PCS
    > Vision
    > F&C America plan ($5 option)
    > $90 (minus 25% corporate discount)
    >
    > I'd like to at least get free nights and weekends and perhaps an
    > equipment credit on top of this. Am I expecting too much?
    >
    > Thanks,
    > PB


    I think you are expecting too much. I've got basically the same options as
    you do (without the 25% corp. discount), and SPCS can't better it ...

    Bob





  5. #5
    Stud Muffin
    Guest

    Re: Can I get a better plan?

    I'd be happy if I could get that plan.... i'll buy my own phones.

    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]
    >
    > "PB" <[email protected]> wrote in message
    > news:[email protected]
    > <snipped>
    > > Two phone lines (sharing minutes)
    > > 2300 AT minutes
    > > Free PCS-PCS
    > > Vision
    > > F&C America plan ($5 option)
    > > $90 (minus 25% corporate discount)
    > >
    > > I'd like to at least get free nights and weekends and perhaps an
    > > equipment credit on top of this. Am I expecting too much?
    > >
    > > Thanks,
    > > PB

    >
    > I think you are expecting too much. I've got basically the same options as
    > you do (without the 25% corp. discount), and SPCS can't better it ...
    >
    > Bob
    >
    >






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