Can I get a better plan?

Does anyone have any recent experiences with retention? Are they still
giving decent offers? I was assuming that LNP would encourage them to
give better plans, but that's not what I've seen.

I'm no longer under contract, so I decided to call retention to see if
I could get a better deal. I told them that I was thinking of leaving,
and that I wanted to see if they could offer me anything to get me to
stay.

The representative I spoke with couldn't offer me anything better. As
a matter of fact, the only things she could offer me were worse than
what I have already! Can someone comment on whether I can swing
something better, if I should resign and keep my plan as is? Here's
what I have:

Two phone lines (sharing minutes)
2300 AT minutes
Free PCS-PCS
Vision
F&C America plan ($5 option)
$90 (minus 25% corporate discount)

I'd like to at least get free nights and weekends and perhaps an
equipment credit on top of this. Am I expecting too much?

Thanks,
PB

---

› See More: Can I get a better plan?

I got:
2000 AT
UL PCS/PCS
UL Vision w/$10 monthly download credit
UL N&W @7PM
$150 off Treo 600
3-Lines of service
1-YR agreement
for $95.00 less my 15% NVP discount

"PB" <[email protected]> wrote in message
news:[email protected]...
> Does anyone have any recent experiences with retention? Are they still
> giving decent offers? I was assuming that LNP would encourage them to
> give better plans, but that's not what I've seen.
>
> I'm no longer under contract, so I decided to call retention to see if
> I could get a better deal. I told them that I was thinking of leaving,
> and that I wanted to see if they could offer me anything to get me to
> stay.
>
> The representative I spoke with couldn't offer me anything better. As
> a matter of fact, the only things she could offer me were worse than
> what I have already! Can someone comment on whether I can swing
> something better, if I should resign and keep my plan as is? Here's
> what I have:
>
> Two phone lines (sharing minutes)
> 2300 AT minutes
> Free PCS-PCS
> Vision
> F&C America plan ($5 option)
> $90 (minus 25% corporate discount)
>
> I'd like to at least get free nights and weekends and perhaps an
> equipment credit on top of this. Am I expecting too much?
>
> Thanks,
> PB

Is that $95 = $55 +$20 +$20 for each additional line or is it $95 +$20 +$20?

How long have you been a customer?

Thanks,
--Paul

Tom Yearsly wrote:
> I got:
> 2000 AT
> UL PCS/PCS
> UL Vision w/$10 monthly download credit
> UL N&W @7PM
> $150 off Treo 600
> 3-Lines of service
> 1-YR agreement
> for $95.00 less my 15% NVP discount
>
> "PB" <[email protected]> wrote in message
> news:[email protected]...
>
>>Does anyone have any recent experiences with retention? Are they still
>>giving decent offers? I was assuming that LNP would encourage them to
>>give better plans, but that's not what I've seen.
>>
>>I'm no longer under contract, so I decided to call retention to see if
>>I could get a better deal. I told them that I was thinking of leaving,
>>and that I wanted to see if they could offer me anything to get me to
>>stay.
>>
>>The representative I spoke with couldn't offer me anything better. As
>>a matter of fact, the only things she could offer me were worse than
>>what I have already! Can someone comment on whether I can swing
>>something better, if I should resign and keep my plan as is? Here's
>>what I have:
>>
>>Two phone lines (sharing minutes)
>>2300 AT minutes
>>Free PCS-PCS
>>Vision
>>F&C America plan ($5 option)
>>$90 (minus 25% corporate discount)
>>
>>I'd like to at least get free nights and weekends and perhaps an
>>equipment credit on top of this. Am I expecting too much?
>>
>>Thanks,
>>PB
>
>
>

"PB" <[email protected]> wrote in message
news:[email protected]...
<snipped>
> Two phone lines (sharing minutes)
> 2300 AT minutes
> Free PCS-PCS
> Vision
> F&C America plan ($5 option)
> $90 (minus 25% corporate discount)
>
> I'd like to at least get free nights and weekends and perhaps an
> equipment credit on top of this. Am I expecting too much?
>
> Thanks,
> PB

I think you are expecting too much. I've got basically the same options as
you do (without the 25% corp. discount), and SPCS can't better it ...

Bob

I'd be happy if I could get that plan.... i'll buy my own phones.

"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "PB" <[email protected]> wrote in message
> news:[email protected]...
> <snipped>
> > Two phone lines (sharing minutes)
> > 2300 AT minutes
> > Free PCS-PCS
> > Vision
> > F&C America plan ($5 option)
> > $90 (minus 25% corporate discount)
> >
> > I'd like to at least get free nights and weekends and perhaps an
> > equipment credit on top of this. Am I expecting too much?
> >
> > Thanks,
> > PB
>
> I think you are expecting too much. I've got basically the same options as
> you do (without the 25% corp. discount), and SPCS can't better it ...
>
> Bob
>
>