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  1. #1
    boxermansr
    Guest
    Ok, I've had service so far for a little under a week, and in the city, it's
    working out pretty good. I'm getting ready to take a little road trip here,
    but am still unclear on something.

    I've heard that SPCS has a Free & Clear America plan, which allows either a
    certain number of minutes for 'off-network' roaming (if you're in an
    affiliate market), or for 50% use if you're in a corporate market. The corp
    one costs $5.00 and the other $10.00 (at least as it lists in my area).

    I contacted Customer Service, via email, just to confirm all of this, and
    they are telling me that the area I am in does in fact qualify for the 50%
    usage offering..

    --- response from them below

    "Regarding the 50 percent roaming, we have recently launched Free and Clear
    America plan. The details of these plan are mentioned below:

    - All Minutes include Long Distance.
    - Customers on this plan may ignore the roaming charges indicator on their
    handsets.
    - At least 50% of the customers usage must be on the Sprint network.
    - Some feature such as Vision, Caller ID, Roadside Rescue, Call
    Waiting,Voice Command, 3-way Calling, International Calling, and PCS to PCS
    minutes buckets will not work while roaming.

    It is available in your service area.

    Thank you for contacting Sprint.

    Keith S.
    eCare

    ---

    Do I interpret that as them telling me that I can in fact get the package
    that allows for 50% of usage off network (which I certainly won't use
    anywhere near). The main thing is, I don't want to pay $10.00 more if I'm
    only going to be going out of town *rarely* (and yes I realize a call
    lasting 3-5 minutes w/ roaming and ld charges, are easily going to add up to
    that 10.00 fee quickly).

    So basically, I'm just wondering if anyone knows for SURE (since this email
    contradicts what the website says), can I or can't I get the 50% roaming
    option. I am located in El Paso, TX, zipcode 79924.

    Thanks.






    See More: Free & Clear America -- Confused




  2. #2
    Thadius
    Guest

    Re: Free & Clear America -- Confused

    According to the email response you are in fact in a corp. market and
    therefore you are eligable for the F&CA plan. I use it too when I travel
    outside of the Wash/Balt. area. It works good. I get unlimited roaming if
    necessary at no additional charge. LD included. The key is to simply make
    sure that your total minutes roaming for the month do not go over 50% of the
    total minutes used. For the $5/mo. it is a great deal and it's nice to not
    have to worry about the "roaming" indicator on the phone when in remotes
    areas of the country.

    Hope this helps.

    "boxermansr" <[email protected]> wrote in message
    news[email protected]
    > Ok, I've had service so far for a little under a week, and in the city,

    it's
    > working out pretty good. I'm getting ready to take a little road trip

    here,
    > but am still unclear on something.
    >
    > I've heard that SPCS has a Free & Clear America plan, which allows either

    a
    > certain number of minutes for 'off-network' roaming (if you're in an
    > affiliate market), or for 50% use if you're in a corporate market. The

    corp
    > one costs $5.00 and the other $10.00 (at least as it lists in my area).
    >
    > I contacted Customer Service, via email, just to confirm all of this, and
    > they are telling me that the area I am in does in fact qualify for the 50%
    > usage offering..
    >
    > --- response from them below
    >
    > "Regarding the 50 percent roaming, we have recently launched Free and

    Clear
    > America plan. The details of these plan are mentioned below:
    >
    > - All Minutes include Long Distance.
    > - Customers on this plan may ignore the roaming charges indicator on their
    > handsets.
    > - At least 50% of the customers usage must be on the Sprint network.
    > - Some feature such as Vision, Caller ID, Roadside Rescue, Call
    > Waiting,Voice Command, 3-way Calling, International Calling, and PCS to

    PCS
    > minutes buckets will not work while roaming.
    >
    > It is available in your service area.
    >
    > Thank you for contacting Sprint.
    >
    > Keith S.
    > eCare
    >
    > ---
    >
    > Do I interpret that as them telling me that I can in fact get the package
    > that allows for 50% of usage off network (which I certainly won't use
    > anywhere near). The main thing is, I don't want to pay $10.00 more if I'm
    > only going to be going out of town *rarely* (and yes I realize a call
    > lasting 3-5 minutes w/ roaming and ld charges, are easily going to add up

    to
    > that 10.00 fee quickly).
    >
    > So basically, I'm just wondering if anyone knows for SURE (since this

    email
    > contradicts what the website says), can I or can't I get the 50% roaming
    > option. I am located in El Paso, TX, zipcode 79924.
    >
    > Thanks.
    >
    >
    >






  3. #3
    Bob Smith
    Guest

    Re: Free & Clear America -- Confused


    "boxermansr" <[email protected]> wrote in message
    news[email protected]
    > Ok, I've had service so far for a little under a week, and in the city,

    it's
    > working out pretty good. I'm getting ready to take a little road trip

    here,
    > but am still unclear on something.
    >
    > I've heard that SPCS has a Free & Clear America plan, which allows either

    a
    > certain number of minutes for 'off-network' roaming (if you're in an
    > affiliate market), or for 50% use if you're in a corporate market. The

    corp
    > one costs $5.00 and the other $10.00 (at least as it lists in my area).
    >
    > I contacted Customer Service, via email, just to confirm all of this, and
    > they are telling me that the area I am in does in fact qualify for the 50%
    > usage offering..
    >
    > --- response from them below
    >
    > "Regarding the 50 percent roaming, we have recently launched Free and

    Clear
    > America plan. The details of these plan are mentioned below:
    >
    > - All Minutes include Long Distance.
    > - Customers on this plan may ignore the roaming charges indicator on their
    > handsets.
    > - At least 50% of the customers usage must be on the Sprint network.
    > - Some feature such as Vision, Caller ID, Roadside Rescue, Call
    > Waiting,Voice Command, 3-way Calling, International Calling, and PCS to

    PCS
    > minutes buckets will not work while roaming.
    >
    > It is available in your service area.
    >
    > Thank you for contacting Sprint.
    >
    > Keith S.
    > eCare
    >
    > ---
    >
    > Do I interpret that as them telling me that I can in fact get the package
    > that allows for 50% of usage off network (which I certainly won't use
    > anywhere near). The main thing is, I don't want to pay $10.00 more if I'm
    > only going to be going out of town *rarely* (and yes I realize a call
    > lasting 3-5 minutes w/ roaming and ld charges, are easily going to add up

    to
    > that 10.00 fee quickly).
    >
    > So basically, I'm just wondering if anyone knows for SURE (since this

    email
    > contradicts what the website says), can I or can't I get the 50% roaming
    > option. I am located in El Paso, TX, zipcode 79924.
    >
    > Thanks.


    If the email came from SPCS, then you are qualified to get it. If you don't
    want to get it now for $10/mo., don't. See how you do with your road trip
    and whether you need it or not ... If you find that you are roaming more
    than a bit, then call them up and add it ...

    Bob





  4. #4
    O/Siris
    Guest

    Re: Free & Clear America -- Confused

    In article <[email protected]>,=20
    [email protected] says...
    > Do I interpret that as them telling me that I can in fact get the package
    > that allows for 50% of usage off network (which I certainly won't use
    > anywhere near). The main thing is, I don't want to pay $10.00 more if I'm
    > only going to be going out of town *rarely* (and yes I realize a call
    > lasting 3-5 minutes w/ roaming and ld charges, are easily going to add up=

    to
    > that 10.00 fee quickly).
    >=20
    > So basically, I'm just wondering if anyone knows for SURE (since this ema=

    il
    > contradicts what the website says), can I or can't I get the 50% roaming
    > option. I am located in El Paso, TX, zipcode 79924.
    >=20
    > Thanks.
    >=20
    >=20


    I'll look into it. But yes, the wording of that response=20
    *does* mean you get the 50% option, and it's $5/month.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  5. #5
    David
    Guest

    Re: Free & Clear America -- Confused

    In article <[email protected]>,
    O/Siris <[email protected]întpcs.côm> wrote:

    > In article <[email protected]>,
    > [email protected] says...
    > > Do I interpret that as them telling me that I can in fact get the package
    > > that allows for 50% of usage off network (which I certainly won't use
    > > anywhere near). The main thing is, I don't want to pay $10.00 more if I'm
    > > only going to be going out of town *rarely* (and yes I realize a call
    > > lasting 3-5 minutes w/ roaming and ld charges, are easily going to add up to
    > > that 10.00 fee quickly).
    > >
    > > So basically, I'm just wondering if anyone knows for SURE (since this email
    > > contradicts what the website says), can I or can't I get the 50% roaming
    > > option. I am located in El Paso, TX, zipcode 79924.
    > >
    > > Thanks.
    > >
    > >

    >
    > I'll look into it. But yes, the wording of that response
    > *does* mean you get the 50% option, and it's $5/month.



    But whether it shows up on your bill like that is another question. CSRs
    do make mistakes, as even Sirii posted.



  6. #6
    boxermansr
    Guest

    Re: Free & Clear America -- Confused

    Thanks. I still can't get a solid response from Sprint regarding this. I
    called CS and the man I spoke to told me that he wasn't sure, and to email
    CS again with the original message attached. Nothing back in regards to that
    yet -- as I said, paying five bucks and being able to use 50% of my airtime
    when roaming (which is something I've already noticed my phone doing IN the
    city -- is that normal, to roam in your OWN city?), versus paying $10.00 for
    100 minutes that I may or may not use any of..


    "O/Siris" <[email protected]întpcs.côm> wrote in message
    news:[email protected]
    In article <[email protected]>,
    [email protected] says...
    > Do I interpret that as them telling me that I can in fact get the package
    > that allows for 50% of usage off network (which I certainly won't use
    > anywhere near). The main thing is, I don't want to pay $10.00 more if I'm
    > only going to be going out of town *rarely* (and yes I realize a call
    > lasting 3-5 minutes w/ roaming and ld charges, are easily going to add up

    to
    > that 10.00 fee quickly).
    >
    > So basically, I'm just wondering if anyone knows for SURE (since this

    email
    > contradicts what the website says), can I or can't I get the 50% roaming
    > option. I am located in El Paso, TX, zipcode 79924.
    >
    > Thanks.
    >
    >


    I'll look into it. But yes, the wording of that response
    *does* mean you get the 50% option, and it's $5/month.

    --
    -+-
    RØß
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.





  7. #7
    Lawrence G. Mayka
    Guest

    Re: Free & Clear America -- Confused

    "boxermansr" <[email protected]> wrote in message
    news[email protected]
    > when roaming (which is something I've already noticed my phone doing IN

    the
    > city -- is that normal, to roam in your OWN city?), versus paying $10.00

    for

    This used to be very common in the Chicago metropolitan area; and it still
    happens in some locales, and within some buildings. I pay the $5/mo not to
    have to worry about it.





  8. #8
    Frank Harris
    Guest

    Re: Free & Clear America -- Confused

    With SprintPCS, "roaming" means that your phone can't find a Sprint PCS
    signal and you have set it (on "Automatic" or "Analog") to be able to
    use some other provider's compatible signal, and it has found one. It
    makes no difference where you are - in your own house or 1000 miles
    away. With Sprint PCS, there's little concept of a "home" area, and
    roaming has no geographic boundaries. Your phone is either using the
    SPCS network, or 'searching for service', or using some other provider's
    network. If you set the phone to "Sprint PCS only", that last choice
    will never happen.

    If your plan is F&CA and so includes roaming, then any calls made on
    another network just use your included minutes. If your plan has no
    such option, then the calls cost $.

    boxermansr wrote:
    -- is that normal, to roam in your OWN city?), versus paying $10.00 for
    > 100 minutes that I may or may not use any of..


    --
    Frank Harris in San Francisco with an A620




  9. #9
    O/Siris
    Guest

    Re: Free & Clear America -- Confused

    In article <dlandsdowne-17561C.13012813122003
    @news02.west.earthlink.net>, [email protected]=20
    says...
    > But whether it shows up on your bill like that is another question. CSRs=

    =20
    > do make mistakes, as even Sirii posted.
    >=20


    So suddenly I'm a source you trust? What a hypocrite.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  10. #10
    O/Siris
    Guest

    Re: Free & Clear America -- Confused

    In article <[email protected]>, [email protected]=20
    says...
    > Thanks. I still can't get a solid response from Sprint regarding this. I
    > called CS and the man I spoke to told me that he wasn't sure, and to emai=

    l
    > CS again with the original message attached. Nothing back in regards to t=

    hat
    > yet -- as I said, paying five bucks and being able to use 50% of my airti=

    me
    > when roaming (which is something I've already noticed my phone doing IN t=

    he
    > city -- is that normal, to roam in your OWN city?), versus paying $10.00 =

    for
    > 100 minutes that I may or may not use any of..
    >=20


    Sorry, man. I got busy last night and forgot to check out the=20
    information. I'll try to remember tonight.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  11. #11
    boxermansr
    Guest

    Re: Free & Clear America -- Confused

    Thanks alot. I'd appreciate it.


    "O/Siris" <[email protected]întpcs.com> wrote in message
    news:[email protected]
    In article <[email protected]>, [email protected]
    says...
    > Thanks. I still can't get a solid response from Sprint regarding this. I
    > called CS and the man I spoke to told me that he wasn't sure, and to email
    > CS again with the original message attached. Nothing back in regards to

    that
    > yet -- as I said, paying five bucks and being able to use 50% of my

    airtime
    > when roaming (which is something I've already noticed my phone doing IN

    the
    > city -- is that normal, to roam in your OWN city?), versus paying $10.00

    for
    > 100 minutes that I may or may not use any of..
    >


    Sorry, man. I got busy last night and forgot to check out the
    information. I'll try to remember tonight.

    --
    -+-
    RØß
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.





  12. #12
    O/Siris
    Guest

    Re: Free & Clear America -- Confused

    "boxermansr" <[email protected]> wrote in message news:<[email protected]>...
    > Ok, I've had service so far for a little under a week, and in the city, it's
    > working out pretty good. I'm getting ready to take a little road trip here,
    > but am still unclear on something.
    >
    > I've heard that SPCS has a Free & Clear America plan, which allows either a
    > certain number of minutes for 'off-network' roaming (if you're in an
    > affiliate market), or for 50% use if you're in a corporate market. The corp
    > one costs $5.00 and the other $10.00 (at least as it lists in my area).
    >
    > I contacted Customer Service, via email, just to confirm all of this, and
    > they are telling me that the area I am in does in fact qualify for the 50%
    > usage offering..
    >
    > --- response from them below
    >
    > "Regarding the 50 percent roaming, we have recently launched Free and Clear
    > America plan. The details of these plan are mentioned below:
    >
    > - All Minutes include Long Distance.
    > - Customers on this plan may ignore the roaming charges indicator on their
    > handsets.
    > - At least 50% of the customers usage must be on the Sprint network.
    > - Some feature such as Vision, Caller ID, Roadside Rescue, Call
    > Waiting,Voice Command, 3-way Calling, International Calling, and PCS to PCS
    > minutes buckets will not work while roaming.
    >
    > It is available in your service area.
    >
    > Thank you for contacting Sprint.
    >
    > Keith S.
    > eCare
    >
    > ---
    >
    > Do I interpret that as them telling me that I can in fact get the package
    > that allows for 50% of usage off network (which I certainly won't use
    > anywhere near). The main thing is, I don't want to pay $10.00 more if I'm
    > only going to be going out of town *rarely* (and yes I realize a call
    > lasting 3-5 minutes w/ roaming and ld charges, are easily going to add up to
    > that 10.00 fee quickly).
    >
    > So basically, I'm just wondering if anyone knows for SURE (since this email
    > contradicts what the website says), can I or can't I get the 50% roaming
    > option. I am located in El Paso, TX, zipcode 79924.
    >
    > Thanks.


    Bad news, man. I went and looked. El Paso, TX is covered by one of
    our affilitates, Alamosa PCS. Alamosa does not fully participate in
    our Free&Clear America program. There is a $10/month option that
    gives you 100 roaming minutes, and Long Distance is included in that.
    But the up-to-50% option is not available in your market.

    I hate to bring bad news, but that's the absolute truth.



  13. #13
    boxermansr
    Guest

    Re: Free & Clear America -- Confused

    Company Profile----


    ALAMOSA HOLDINGS, INC. IS THE LARGEST PCS AFFILIATE OF SPRINT based on
    number of subscribers. Alamosa has the exclusive right to provide digital
    wireless mobile communications network services under the Sprint brand name
    throughout its designated territory located in Texas, New Mexico, Oklahoma,
    Arizona, Colorado, Utah, Wisconsin, Minnesota, Missouri, Washington, Oregon,
    Arkansas, Kansas, Illinois and California. Alamosa's territory includes
    licensed population of 15.8 million residents.

    ----

    That surely sucks.. they're the largest affiliate and don't offer it - oh
    well, thanks alot for checking for me however, now I have a straight answer




    "O/Siris" <[email protected]> wrote in message
    news:[email protected]
    > "boxermansr" <[email protected]> wrote in message

    news:<DeGCb.121199$Ek.965[email protected]>...
    > > Ok, I've had service so far for a little under a week, and in the city,

    it's
    > > working out pretty good. I'm getting ready to take a little road trip

    here,
    > > but am still unclear on something.
    > >
    > > I've heard that SPCS has a Free & Clear America plan, which allows

    either a
    > > certain number of minutes for 'off-network' roaming (if you're in an
    > > affiliate market), or for 50% use if you're in a corporate market. The

    corp
    > > one costs $5.00 and the other $10.00 (at least as it lists in my area).
    > >
    > > I contacted Customer Service, via email, just to confirm all of this,

    and
    > > they are telling me that the area I am in does in fact qualify for the

    50%
    > > usage offering..
    > >
    > > --- response from them below
    > >
    > > "Regarding the 50 percent roaming, we have recently launched Free and

    Clear
    > > America plan. The details of these plan are mentioned below:
    > >
    > > - All Minutes include Long Distance.
    > > - Customers on this plan may ignore the roaming charges indicator on

    their
    > > handsets.
    > > - At least 50% of the customers usage must be on the Sprint network.
    > > - Some feature such as Vision, Caller ID, Roadside Rescue, Call
    > > Waiting,Voice Command, 3-way Calling, International Calling, and PCS to

    PCS
    > > minutes buckets will not work while roaming.
    > >
    > > It is available in your service area.
    > >
    > > Thank you for contacting Sprint.
    > >
    > > Keith S.
    > > eCare
    > >
    > > ---
    > >
    > > Do I interpret that as them telling me that I can in fact get the

    package
    > > that allows for 50% of usage off network (which I certainly won't use
    > > anywhere near). The main thing is, I don't want to pay $10.00 more if

    I'm
    > > only going to be going out of town *rarely* (and yes I realize a call
    > > lasting 3-5 minutes w/ roaming and ld charges, are easily going to add

    up to
    > > that 10.00 fee quickly).
    > >
    > > So basically, I'm just wondering if anyone knows for SURE (since this

    email
    > > contradicts what the website says), can I or can't I get the 50% roaming
    > > option. I am located in El Paso, TX, zipcode 79924.
    > >
    > > Thanks.

    >
    > Bad news, man. I went and looked. El Paso, TX is covered by one of
    > our affilitates, Alamosa PCS. Alamosa does not fully participate in
    > our Free&Clear America program. There is a $10/month option that
    > gives you 100 roaming minutes, and Long Distance is included in that.
    > But the up-to-50% option is not available in your market.
    >
    > I hate to bring bad news, but that's the absolute truth.






  14. #14
    Isaiah Beard
    Guest

    Re: Free & Clear America -- Confused

    boxermansr wrote:

    > ---
    >
    > Do I interpret that as them telling me that I can in fact get the package
    > that allows for 50% of usage off network (which I certainly won't use
    > anywhere near). The main thing is, I don't want to pay $10.00 more if I'm
    > only going to be going out of town *rarely* (and yes I realize a call
    > lasting 3-5 minutes w/ roaming and ld charges, are easily going to add up to
    > that 10.00 fee quickly).
    >
    > So basically, I'm just wondering if anyone knows for SURE (since this email
    > contradicts what the website says), can I or can't I get the 50% roaming
    > option. I am located in El Paso, TX, zipcode 79924.



    This seems to make sense. El Paso, TX is NOT a corporate market. It
    *IS* an affiliate market run by Alamosa PCS (I know, I first got my
    Sprint service there... and actually, I'm heading back down there to
    spend Christmas).

    I looks like Sprint negotiated a $10 for the F&CA plan, so you're set.
    Of course the only way to know for sure is to add it and see what
    happens. If the rep can add F&CA to your account, then you're set... if
    not, well, now you know the answer.

    I remember El Paso as being a very well covered market though, even on
    the far east side where the city is expanding. Really the only places
    that didn't have coverage were beyond Horizon City in the East, beyond
    Las Cruces in the North, or to Mexico in the south. And if you plan on
    roaming in Mexico, I have a feeling F&CA won't cover the fees involved.


    --
    E-mail fudged to thwart spammers.
    Transpose the c's and a's in my e-mail address to reply.




  15. #15
    Isaiah Beard
    Guest

    Re: Free & Clear America -- Confused

    boxermansr wrote:

    > Thanks. I still can't get a solid response from Sprint regarding this. I
    > called CS and the man I spoke to told me that he wasn't sure, and to email
    > CS again with the original message attached. Nothing back in regards to that
    > yet -- as I said, paying five bucks and being able to use 50% of my airtime
    > when roaming (which is something I've already noticed my phone doing IN the
    > city -- is that normal, to roam in your OWN city?), versus paying $10.00 for
    > 100 minutes that I may or may not use any of..


    Just curious: but whereabouts in El Paso are you roaming off Sprint?
    When i was there, they seemed to have blanketed the town pretty well.


    --
    E-mail fudged to thwart spammers.
    Transpose the c's and a's in my e-mail address to reply.




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