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  1. #16
    Terry Knab
    Guest

    Re: Best retention plans for this time of year?

    That article is rather skewed, IMHO. It does NOT mention any other carrier.
    Nor does it state from where these new customers are coming.

    "SprintingForService" <[email protected]> wrote in message
    news:[email protected]
    > "thunder" <[email protected]> wrote in
    > news:[email protected]:
    >
    > > Well I should say I have had the 650a/t and 3000 n/w, 8pm since may of
    > > 02 and out of service agreement or contract since may of 03. At the
    > > time I looked at other carriers and was going to change. So I called
    > > sprint to cancel and this is the plan they shot me for $35 month. So I
    > > stayed. Now I'm waiting to see who the rumored company that the
    > > financial papers say that Cingular is buying out.

    >
    > I was taking a look at the inquirer earlier today and it looks as though

    T-
    > Mobile is the big winner on ported numbers so far.
    >
    > http://www.theinquirer.net/?article=13513
    >
    > I'll be keeping an eye out for new plans as well.
    >






    See More: Best retention plans for this time of year?




  2. #17
    Student
    Guest

    Re: Best retention plans for this time of year?

    > Well I should say I have had the 650a/t and 3000 n/w, 8pm since may of 02
    > and out of service agreement or contract since may of 03. At the time I
    > looked at other carriers and was going to change. So I called sprint to
    > cancel and this is the plan they shot me for $35 month. So I stayed. Now I'm
    > waiting to see who the rumored company that the financial papers say that
    > Cingular is buying out.


    > >
    > > >
    > > > "John Salerno" <[email protected]> wrote in message
    > > > news:[email protected]
    > > >> how is this plan: 500 a/t, 1000 n/w, 8pm nights, $35.99/month?
    > > >>
    > > >>
    > > >
    > > > Bad, I've had 650 a/t, 3000 n/w, 8pm nights for $35 since May of 03

    > >

    For those with retention plans did you all have to sign a two year
    contract? Was one year available?



  3. #18
    plane
    Guest

    Re: Best retention plans for this time of year?

    [email protected] (Student) wrote in message news:<[email protected]>...
    > > Well I should say I have had the 650a/t and 3000 n/w, 8pm since may of 02
    > > and out of service agreement or contract since may of 03. At the time I
    > > looked at other carriers and was going to change. So I called sprint to
    > > cancel and this is the plan they shot me for $35 month. So I stayed. Now I'm
    > > waiting to see who the rumored company that the financial papers say that
    > > Cingular is buying out.

    >
    > > >
    > > > >
    > > > > "John Salerno" <[email protected]> wrote in message
    > > > > news:[email protected]
    > > > >> how is this plan: 500 a/t, 1000 n/w, 8pm nights, $35.99/month?
    > > > >>
    > > > >>
    > > > >
    > > > > Bad, I've had 650 a/t, 3000 n/w, 8pm nights for $35 since May of 03
    > > >

    > For those with retention plans did you all have to sign a two year
    > contract? Was one year available?


    No---I called to c/s first of december about a sudden loss of signal
    at my home causing me not to be able to use my handset at the house.
    Took over a month for them to fix whatever was wrong--but they gave me
    a 750m/$40/ added to u/l n&[email protected], w/$10 vision--no mention of changing
    my contract which expires 6/04 (My contract was extended 6/03 when
    they have me an extra 100 min and retained my old 8pm nights from the
    original plan) so in 2 changes in the last 6-7 months went from $30
    for 250/ 1250 n&w to above---as I have posted earlier this month, my
    guess is that they will give you extra minutes fairly easy--I believe
    they have two goals; 1) retain the customer, preferably with contact.
    2)Bump up the monthly charges.



  4. #19
    plane
    Guest

    Re: Best retention plans for this time of year?

    [email protected] (plane) wrote in message news:<[email protected].google.com>...
    > [email protected] (Student) wrote in message news:<[email protected]>...
    > > > Well I should say I have had the 650a/t and 3000 n/w, 8pm since may of 02
    > > > and out of service agreement or contract since may of 03. At the time I
    > > > looked at other carriers and was going to change. So I called sprint to
    > > > cancel and this is the plan they shot me for $35 month. So I stayed. Now I'm
    > > > waiting to see who the rumored company that the financial papers say that
    > > > Cingular is buying out.

    >
    > > > >
    > > > > >
    > > > > > "John Salerno" <[email protected]> wrote in message
    > > > > > news:[email protected]
    > > > > >> how is this plan: 500 a/t, 1000 n/w, 8pm nights, $35.99/month?
    > > > > >>
    > > > > >>
    > > > > >
    > > > > > Bad, I've had 650 a/t, 3000 n/w, 8pm nights for $35 since May of 03
    > > > >

    > > For those with retention plans did you all have to sign a two year
    > > contract? Was one year available?

    >
    > No---I called to c/s first of december about a sudden loss of signal
    > at my home causing me not to be able to use my handset at the house.
    > Took over a month for them to fix whatever was wrong--but they gave me
    > a 750m/$40/ added to u/l n&[email protected], w/$10 vision--no mention of changing
    > my contract which expires 6/04 (My contract was extended 6/03 when
    > they have me an extra 100 min and retained my old 8pm nights from the
    > original plan) so in 2 changes in the last 6-7 months went from $30
    > for 250/ 1250 n&w to above---as I have posted earlier this month, my
    > guess is that they will give you extra minutes fairly easy--I believe
    > they have two goals; 1) retain the customer, preferably with contact.
    > 2)Bump up the monthly charges.



    Has anyone been offered free M2M minutes on a low minute plan, at the
    end of contract peroid, along with maybe more minutes too?



  5. #20
    Robert Freed
    Guest

    Re: Best retention plans for this time of year?

    "plane" wrote:
    > Has anyone been offered free M2M minutes on a low minute plan, at the
    > end of contract peroid, along with maybe more minutes too?


    I've got 300 AT + u/l NW for $30. Last August I was offered free 8 pm
    NW for a new 1-year contract, plus free u/l PCS2PCS for a new 2-year
    contract. (This was unsolicited; my previous contract still had a few
    months to go.) Reluctantly, I took both offers because they suited my
    needs. Obviously, Sprint was testing the waters on extended NW start
    times (this was before the big 7 pm NW campaign) and/or trying to lock
    in customers before LWNP took effect in November. Of course, neither
    of those was mentioned at the time. ;-)

    My daughter took the same deal at the same time on her (separate)
    plan. Then, in October, she moved out of state and requested a phone
    number change. Sprint forced her to restart her 2-year contract, but
    promised everything else would stay the same. (I thought this was a
    bit unfair, as she was only 2 months into a new contract, but they
    insisted that was the only way their billing system could handle a
    change of area code.) When her next bill arrived, the free PCS2PCS had
    become an additional $5/mo charge. Turns out, because the free PCS2PCS
    promotion had ended in her new market area, there was no way for the
    frontline CS droids to code it on her updated account. It took some
    major aggravation with 3 supervisors before they "found" a code to
    give her back her free PCS2PCS.

    I realize you are asking about an end-of-contract offer, which is
    somewhat different, but my point is this: There *is* a way for them to
    give you free PCS2PCS minutes, although a low-level CS rep may not be
    empowered to do it.

    (BTW, in retrospect, I wish I had waited for my previous contract to
    expire and then tried to negotiate for more AT minutes. When I see
    what some others have gotten from Sprint PCS, I feel "suckered," but
    they won't do that to me the next time. Live and learn. OTOH, I am
    happy with Sprint PCS phones and service in the east-coast metro areas
    where I use it.)








  6. #21
    plane
    Guest

    Re: Best retention plans for this time of year?

    "Robert Freed" <[email protected]> wrote in message news:<[email protected]>...
    > "plane" wrote:
    > > Has anyone been offered free M2M minutes on a low minute plan, at the
    > > end of contract peroid, along with maybe more minutes too?

    >
    > I've got 300 AT + u/l NW for $30. Last August I was offered free 8 pm
    > NW for a new 1-year contract, plus free u/l PCS2PCS for a new 2-year
    > contract. (This was unsolicited; my previous contract still had a few
    > months to go.) Reluctantly, I took both offers because they suited my
    > needs. Obviously, Sprint was testing the waters on extended NW start
    > times (this was before the big 7 pm NW campaign) and/or trying to lock
    > in customers before LWNP took effect in November. Of course, neither
    > of those was mentioned at the time. ;-)
    >
    > My daughter took the same deal at the same time on her (separate)
    > plan. Then, in October, she moved out of state and requested a phone
    > number change. Sprint forced her to restart her 2-year contract, but
    > promised everything else would stay the same. (I thought this was a
    > bit unfair, as she was only 2 months into a new contract, but they
    > insisted that was the only way their billing system could handle a
    > change of area code.) When her next bill arrived, the free PCS2PCS had
    > become an additional $5/mo charge. Turns out, because the free PCS2PCS
    > promotion had ended in her new market area, there was no way for the
    > frontline CS droids to code it on her updated account. It took some
    > major aggravation with 3 supervisors before they "found" a code to
    > give her back her free PCS2PCS.
    >
    > I realize you are asking about an end-of-contract offer, which is
    > somewhat different, but my point is this: There *is* a way for them to
    > give you free PCS2PCS minutes, although a low-level CS rep may not be
    > empowered to do it.
    >
    > (BTW, in retrospect, I wish I had waited for my previous contract to
    > expire and then tried to negotiate for more AT minutes. When I see
    > what some others have gotten from Sprint PCS, I feel "suckered," but
    > they won't do that to me the next time. Live and learn. OTOH, I am
    > happy with Sprint PCS phones and service in the east-coast metro areas
    > where I use it.)



    Yeah, no matter what you do, there always seems to be a better offer
    just around the corner; I believe that the M2M is a std feature with
    the 2 year plans, and of course to the 7pm thing the 2 yr contract is
    required. As i had mentioned earlier, they gave me more than double
    the minutes I had, no contract ext, and I was so surprise that they
    gave me the minutes(which,I think, like you is the most important
    part) that I forgot to ask about a m2m bonus--that request will occur
    at contract time in June.

    Personally, this *unlimited* m2m is one great deal, which I don't
    have, as I have it on my verizon plan(free) and in East Tn Verizon has
    the best coverage, and most of the folks I call are on verizon---I
    have wondered on these posts, if the unlimited m2m may be modified at
    some time in the future---I believe that verizon at one time had
    unlimited m2m, and now is limited to 1000 min other than those on the
    same plan--which I guess is really enough.



  7. #22
    webbynow
    Guest

    Re: Best retention plans for this time of year?

    Is M2M the same as PCS2PCS?

    "plane" <[email protected]> wrote in message
    news:[email protected]
    > "Robert Freed" <[email protected]> wrote in message

    news:<[email protected]>...
    > > "plane" wrote:
    > > > Has anyone been offered free M2M minutes on a low minute plan, at the
    > > > end of contract peroid, along with maybe more minutes too?

    > >
    > > I've got 300 AT + u/l NW for $30. Last August I was offered free 8 pm
    > > NW for a new 1-year contract, plus free u/l PCS2PCS for a new 2-year
    > > contract. (This was unsolicited; my previous contract still had a few
    > > months to go.) Reluctantly, I took both offers because they suited my
    > > needs. Obviously, Sprint was testing the waters on extended NW start
    > > times (this was before the big 7 pm NW campaign) and/or trying to lock
    > > in customers before LWNP took effect in November. Of course, neither
    > > of those was mentioned at the time. ;-)
    > >
    > > My daughter took the same deal at the same time on her (separate)
    > > plan. Then, in October, she moved out of state and requested a phone
    > > number change. Sprint forced her to restart her 2-year contract, but
    > > promised everything else would stay the same. (I thought this was a
    > > bit unfair, as she was only 2 months into a new contract, but they
    > > insisted that was the only way their billing system could handle a
    > > change of area code.) When her next bill arrived, the free PCS2PCS had
    > > become an additional $5/mo charge. Turns out, because the free PCS2PCS
    > > promotion had ended in her new market area, there was no way for the
    > > frontline CS droids to code it on her updated account. It took some
    > > major aggravation with 3 supervisors before they "found" a code to
    > > give her back her free PCS2PCS.
    > >
    > > I realize you are asking about an end-of-contract offer, which is
    > > somewhat different, but my point is this: There *is* a way for them to
    > > give you free PCS2PCS minutes, although a low-level CS rep may not be
    > > empowered to do it.
    > >
    > > (BTW, in retrospect, I wish I had waited for my previous contract to
    > > expire and then tried to negotiate for more AT minutes. When I see
    > > what some others have gotten from Sprint PCS, I feel "suckered," but
    > > they won't do that to me the next time. Live and learn. OTOH, I am
    > > happy with Sprint PCS phones and service in the east-coast metro areas
    > > where I use it.)

    >
    >
    > Yeah, no matter what you do, there always seems to be a better offer
    > just around the corner; I believe that the M2M is a std feature with
    > the 2 year plans, and of course to the 7pm thing the 2 yr contract is
    > required. As i had mentioned earlier, they gave me more than double
    > the minutes I had, no contract ext, and I was so surprise that they
    > gave me the minutes(which,I think, like you is the most important
    > part) that I forgot to ask about a m2m bonus--that request will occur
    > at contract time in June.
    >
    > Personally, this *unlimited* m2m is one great deal, which I don't
    > have, as I have it on my verizon plan(free) and in East Tn Verizon has
    > the best coverage, and most of the folks I call are on verizon---I
    > have wondered on these posts, if the unlimited m2m may be modified at
    > some time in the future---I believe that verizon at one time had
    > unlimited m2m, and now is limited to 1000 min other than those on the
    > same plan--which I guess is really enough.






  8. #23
    Bob Smith
    Guest

    Re: Best retention plans for this time of year?


    "webbynow" <[email protected]> wrote in message
    news[email protected]
    > Is M2M the same as PCS2PCS?


    Yes... M2M is a Verizon option to call between Verizon phones and PCS2PCS is
    a SPCS option to call between SPCS phones.

    Bob





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