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  1. #1
    Ron Linz
    Guest
    When you get the free 2 months Vision with a new PCS Vision phone, which
    version of Vision do you get? From what I have been reading there are 3
    different offerings; Business User, Gameer, Photog.



    See More: PCS Vision




  2. #2
    Bob Smith
    Guest

    Re: PCS Vision


    "Ron Linz" <[email protected]> wrote in message
    news:[email protected]
    > When you get the free 2 months Vision with a new PCS Vision phone, which
    > version of Vision do you get? From what I have been reading there are 3
    > different offerings; Business User, Gameer, Photog.


    It all depends on what the user wants or needs.

    Bob





  3. #3
    O/Siris
    Guest

    Re: PCS Vision

    In article <[email protected]>, [email protected]=20
    says...
    > When you get the free 2 months Vision with a new PCS Vision phone, which=

    =20
    > version of Vision do you get? From what I have been reading there are 3=

    =20
    > different offerings; Business User, Gameer, Photog.
    >=20


    Which one do you want? For something like the camera phones, we=20
    generally put on the Pictures Pack, but you're allowed to choose any of=20
    the three if you have your heart set that way.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  4. #4
    Ron Linz
    Guest

    Re: PCS Vision

    O/Siris <[email protected]ntpcs.com> wrote in
    news:[email protected]:

    > In article <[email protected]>,
    > [email protected] says...
    >> When you get the free 2 months Vision with a new PCS Vision phone,
    >> which

    >
    >> version of Vision do you get? From what I have been reading there
    >> are 3

    >
    >> different offerings; Business User, Gameer, Photog.
    >>

    >
    > Which one do you want? For something like the camera phones, we
    > generally put on the Pictures Pack, but you're allowed to choose any
    > of the three if you have your heart set that way.
    >


    Are the different plans explained somewhere as to what they include and
    don't include and the corresponding costs?



  5. #5
    ll
    Guest

    Re: PCS Vision

    Ron Linz wrote:
    > Are the different plans explained somewhere as to what they
    > include and don't include and the corresponding costs?


    Rob and Bob:
    This is the problem! It does *not* say:
    "If you choose "Plan A" you can do the following things
    at no cost (x, y, z). However, if you choose "Plan A"
    and you do the following *other* things (a, b, c) you will pay
    the following extra costs to do those things ($a, $b, $c)."

    How is a customer who *has* Vision supposed to know when
    they are doing something that is not included (i.e., is an
    extra cost)?

    How is a potential customer (who wants to buy Vision
    and has to make a choice of the three plans) supposed
    to make an informed decision?

    Bob said "It depends on what you want to do."

    OK, the potential customer wants to: 1) use their camera phone
    to send a picture to their friend, 2) download ringers,
    *and* 3) send email.

    If they choose Pictures Pack, what will cost extra and how much?
    If they choose Premium Pack, what will cost extra and how much?
    If the choose Professional Pack, what will cost extra and how much?

    I want to add Vision, but before I do, I want to know
    1) what I am getting, 2) what I am *not* getting, and
    3) what will cost extra and how much.


    Sprint's web pages are long on marketing fluff and short on
    specific useful information. Here's what Sprint's web page says:

    1) PCS Vision Pictures Pack
    Take, upload, and send an unlimited number of pictures
    with Picture Mail. Includes unlimited web-based messaging
    and web access.

    On a link to a different page it says:
    Unlimited Picture Mail take, upload and send an unlimited
    number of pictures.
    Unlimited PCS Vision Access includes:
    Unlimited web-based messaging, including PCS Short Mail,
    with email and instant messaging from America Online
    and Yahoo.
    Unlimited web access.
    Up to a $5 credit per month towards the download of premium
    services (ringers, games, screen savers and other services).

    2) PCS Vision Premium Pack
    Download ringers, games, screen savers, and applications.
    Includes unlimited web-based messaging and web access.

    On a link to a different page it says:
    Best for downloading ringers, games, screen savers,
    and sending messages.
    Unlimited PCS Vision Access includes:
    Unlimited web-based messaging, including PCS Short Mail,
    with email and instant messaging from America Online
    and Yahoo.
    Unlimited Web access.
    Up to $10 credit per month towards the download of premium
    services (ringers, games, screen savers and other services).

    3) PCS Vision Professional Pack
    Read and send personal or company email with PCS Business
    Connection Personal Edition. Includes unlimited web-based
    messaging and web access.

    On a link to a different page it says:
    Perfect for business people away from the office and
    those who use PCS Vision Smart Devices.
    Unlimited PCS Vision Access includes:
    Unlimited web-based messaging, including PCS Short Mail,
    with email and instant messaging from America Online
    and Yahoo.
    Unlimited Web access.



  6. #6
    O/Siris
    Guest

    Re: PCS Vision

    In article <[email protected]>,=20
    [email protected] says...
    > Sprint's web pages are long on marketing fluff and short on
    > specific useful information. Here's what Sprint's web page says:
    >=20
    > 1) PCS Vision Pictures Pack
    > Take, upload, and send an unlimited number of pictures
    > with Picture Mail. Includes unlimited web-based messaging
    > and web access.
    >=20
    > On a link to a different page it says:
    > Unlimited Picture Mail =97 take, upload and send an unlimited
    > number of pictures.
    > Unlimited PCS Vision Access includes:=20
    > Unlimited web-based messaging, including PCS Short Mail,
    > with email and instant messaging from America Online
    > and Yahoo.
    > Unlimited web access.
    > Up to a $5 credit per month towards the download of premium
    > services (ringers, games, screen savers and other services).
    >=20
    > 2) PCS Vision Premium Pack
    > Download ringers, games, screen savers, and applications.
    > Includes unlimited web-based messaging and web access.
    >=20
    > On a link to a different page it says:
    > Best for downloading ringers, games, screen savers,
    > and sending messages.
    > Unlimited PCS Vision Access includes:=20
    > Unlimited web-based messaging, including PCS Short Mail,
    > with email and instant messaging from America Online
    > and Yahoo.
    > Unlimited Web access.
    > Up to $10 credit per month towards the download of premium
    > services (ringers, games, screen savers and other services).
    >=20
    > 3) PCS Vision Professional Pack
    > Read and send personal or company email with PCS Business
    > Connection Personal Edition. Includes unlimited web-based
    > messaging and web access.
    >=20
    > On a link to a different page it says:
    > Perfect for business people away from the office and
    > those who use PCS Vision Smart Devices.
    > Unlimited PCS Vision Access includes:=20
    > Unlimited web-based messaging, including PCS Short Mail,
    > with email and instant messaging from America Online
    > and Yahoo.
    > Unlimited Web access.
    >=20
    >=20


    Those three descriptions pretty much tell the story. I=20
    don't understand what you feel is missing.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  7. #7
    Bob Smith
    Guest

    Re: PCS Vision


    "ll" <[email protected]> wrote in message
    news:[email protected]
    > Ron Linz wrote:
    > > Are the different plans explained somewhere as to what they
    > > include and don't include and the corresponding costs?

    >
    > Rob and Bob:
    > This is the problem! It does *not* say:
    > "If you choose "Plan A" you can do the following things
    > at no cost (x, y, z). However, if you choose "Plan A"
    > and you do the following *other* things (a, b, c) you will pay
    > the following extra costs to do those things ($a, $b, $c)."
    >
    > How is a customer who *has* Vision supposed to know when
    > they are doing something that is not included (i.e., is an
    > extra cost)?
    >
    > How is a potential customer (who wants to buy Vision
    > and has to make a choice of the three plans) supposed
    > to make an informed decision?
    >
    > Bob said "It depends on what you want to do."
    >
    > OK, the potential customer wants to: 1) use their camera phone
    > to send a picture to their friend, 2) download ringers,
    > *and* 3) send email.


    I have the picture option, and with that, I can do all three examples above.

    >
    > If they choose Pictures Pack, what will cost extra and how much?
    > If they choose Premium Pack, what will cost extra and how much?
    > If the choose Professional Pack, what will cost extra and how much?


    For yours truly, nothing, because it was included in my plan.

    >
    > I want to add Vision, but before I do, I want to know
    > 1) what I am getting, 2) what I am *not* getting, and
    > 3) what will cost extra and how much.
    >

    If you are getting a camera phone, go with the Picture Pack option. You will
    be able download ringers, and email etc.

    Bob





  8. #8
    ll
    Guest

    Re: PCS Vision

    Bob Smith wrote:
    > I have the picture option, and with that, I can do all three examples above.
    > For yours truly, nothing, because it was included in my plan.
    > If you are getting a camera phone, go with the Picture Pack option.
    > You will be able download ringers, and email etc.


    I am really trying to understand this, and I really appreciate your
    effort to explain it.

    You say that you can do all three.
    You say that you have no extra cost.

    So the point is . . . then why are there *three plans* (Picture,
    Premium, Professional) and the customer must designate *one*?

    If, with one plan, you can do *everything* and there is *nothing*
    that is an extra cost, then there's really no need for "three plans".

    Rob has said things which *appear* to contradict what you
    have said:

    "I mean, you may pay more for not being on the package that
    includes the service, but it's still available."

    "If you're a player, but decide you need Business Connection,
    then you can retain your Premium Pack, and simply have BCPE for
    $5/month more."

    "PictureMail is included in the Pictures Pack, but if you want
    to keep your Premium pack, then you can do that, and PictureMail
    is then $5/month for unlimited access."

    I suppose the real question is why does Sprint make this
    so convoluted.

    If there is no feature or service that cannot be done under any
    plan *with no additional cost*, then there should be only one plan.

    If there is any feature or service that when done under *one*
    plan is an additional cost, then they should be specific.



  9. #9
    Bob Smith
    Guest

    Re: PCS Vision


    "ll" <[email protected]> wrote in message
    news:[email protected]
    > Bob Smith wrote:
    > > I have the picture option, and with that, I can do all three examples

    above.
    > > For yours truly, nothing, because it was included in my plan.
    > > If you are getting a camera phone, go with the Picture Pack option.
    > > You will be able download ringers, and email etc.

    >
    > I am really trying to understand this, and I really appreciate your
    > effort to explain it.
    >
    > You say that you can do all three.
    > You say that you have no extra cost.


    That's right, no extra cost. That doesn't mean there aren't extra costs
    though. If I download ringers, screen shots or games, I'm not eligible for
    the credits that are given, as I don't subscribe to that feature. I
    subscribe to the Picture Pack, which providers a vault to store my pics on
    SPCS's server. I also don't use the Business Connection. If I did want to,
    it would cost me $5/mo.
    >
    > So the point is . . . then why are there *three plans* (Picture,
    > Premium, Professional) and the customer must designate *one*?


    Because each one offers a separate feature, that's why!
    >
    > If, with one plan, you can do *everything* and there is *nothing*
    > that is an extra cost, then there's really no need for "three plans".
    >
    > Rob has said things which *appear* to contradict what you
    > have said:
    >
    > "I mean, you may pay more for not being on the package that
    > includes the service, but it's still available."
    >
    > "If you're a player, but decide you need Business Connection,
    > then you can retain your Premium Pack, and simply have BCPE for
    > $5/month more."
    >
    > "PictureMail is included in the Pictures Pack, but if you want
    > to keep your Premium pack, then you can do that, and PictureMail
    > is then $5/month for unlimited access."
    >
    > I suppose the real question is why does Sprint make this
    > so convoluted.
    >
    > If there is no feature or service that cannot be done under any
    > plan *with no additional cost*, then there should be only one plan.


    Wrong. The Picture Vault is not provided at no charge for the gamers or the
    Business Connection folks.
    >
    > If there is any feature or service that when done under *one*
    > plan is an additional cost, then they should be specific.


    They are specific, you just aren't reading the differences between these
    three different options.

    Bob





  10. #10
    plane
    Guest

    Re: PCS Vision

    O/Siris <0sr[email protected]ntpcs.cm> wrote in message news:<[email protected]>...
    > In article <[email protected]>,
    > [email protected] says...
    > > Sprint's web pages are long on marketing fluff and short on
    > > specific useful information. Here's what Sprint's web page says:
    > >
    > > 1) PCS Vision Pictures Pack
    > > Take, upload, and send an unlimited number of pictures
    > > with Picture Mail. Includes unlimited web-based messaging
    > > and web access.
    > >
    > > On a link to a different page it says:
    > > Unlimited Picture Mail take, upload and send an unlimited
    > > number of pictures.
    > > Unlimited PCS Vision Access includes:
    > > Unlimited web-based messaging, including PCS Short Mail,
    > > with email and instant messaging from America Online
    > > and Yahoo.
    > > Unlimited web access.
    > > Up to a $5 credit per month towards the download of premium
    > > services (ringers, games, screen savers and other services).
    > >
    > > 2) PCS Vision Premium Pack
    > > Download ringers, games, screen savers, and applications.
    > > Includes unlimited web-based messaging and web access.
    > >
    > > On a link to a different page it says:
    > > Best for downloading ringers, games, screen savers,
    > > and sending messages.
    > > Unlimited PCS Vision Access includes:
    > > Unlimited web-based messaging, including PCS Short Mail,
    > > with email and instant messaging from America Online
    > > and Yahoo.
    > > Unlimited Web access.
    > > Up to $10 credit per month towards the download of premium
    > > services (ringers, games, screen savers and other services).
    > >
    > > 3) PCS Vision Professional Pack
    > > Read and send personal or company email with PCS Business
    > > Connection Personal Edition. Includes unlimited web-based
    > > messaging and web access.
    > >
    > > On a link to a different page it says:
    > > Perfect for business people away from the office and
    > > those who use PCS Vision Smart Devices.
    > > Unlimited PCS Vision Access includes:
    > > Unlimited web-based messaging, including PCS Short Mail,
    > > with email and instant messaging from America Online
    > > and Yahoo.
    > > Unlimited Web access.
    > >
    > >

    >
    > Those three descriptions pretty much tell the story. I
    > don't understand what you feel is missing.




    This is interesting. I have the old orginal unlimited vision, since
    we all all asking questions, do the currrent vision plans offer more
    than the orginal plan does.



  11. #11
    ll
    Guest

    Re: PCS Vision

    >> OK, the potential customer wants to
    >> 1) use their camera phone to send a picture to their friend,
    >> 2) download ringers, *and*
    >> 3) send email.

    >
    > I have the picture option, and with that, I can do *all three*
    > examples above.
    > ...
    > For yours truly, nothing [no extra cost], because it was included
    > in my plan. ^^^^^^^^^^^^^^^^^^^^^^^
    > ...
    > They are specific, you just aren't reading the differences
    > between these three different options.


    In the example I gave above, I *intentionally* took one feature
    from each of the *different* plans/options.
    Emphasis on "DIFFERENT" plans.

    You said:
    > For yours truly, nothing [no extra cost], because it was
    > *included in my plan*.


    How could it be "included in your plan" if the features are from
    *different* plans -- and you only have *one* of the plans?

    Here's the text from the Sprint web site again:

    1) PCS Vision Pictures Pack
    Take, upload, and send an unlimited number of *PICTURES*
    with Picture Mail.

    ^^ No mention of 2) ringers/etc or 3) email in this plan. ^^

    2) PCS Vision Premium Pack
    Download *RINGERS*, games, screen savers, and applications.

    ^^ No mention of 1) pictures or 3) email in this plan. ^^

    3) PCS Vision Professional Pack
    Read and send personal or company *EMAIL* with PCS Business
    Connection Personal Edition.

    ^^ No mention of 1) pictures or 2) ringers/etc in this plan. ^^

    What is puzzling is that you say that you have the Picture Pack
    and have no extra cost (and I believe you), but the
    ringers/etc and the email are part of *different* packs.

    Rob has said "you may pay more for not being on the package
    that includes the service".


    Bottom line:

    I buy Vision for my account.
    I choose Picture Pack.
    I send EMAIL. (Only mentioned in Professional Pack)

    Will there be a cost?
    If yes, how much?
    If no, why is there a Picture Pack and a Professional pack?



  12. #12
    O/Siris
    Guest

    Re: PCS Vision

    In article <[email protected]>,=20
    [email protected] says...
    > Rob has said things which *appear* to contradict what you
    > have said:
    >=20
    > "I mean, you may pay more for not being on the package that
    > includes the service, but it's still available."
    >=20
    > "If you're a player, but decide you need Business Connection,
    > then you can retain your Premium Pack, and simply have BCPE for
    > $5/month more."
    >=20
    > "PictureMail is included in the Pictures Pack, but if you want
    > to keep your Premium pack, then you can do that, and PictureMail
    > is then $5/month for unlimited access."
    >=20
    > I suppose the real question is why does Sprint make this
    > so convoluted. =20
    >=20
    >=20


    I don't see where it's so convoluted. I have this=20
    suspicion you're over-analyzing this. They are not three=20
    wholly different plans. They are three different=20
    "flavors" of the same service. Each one oriented towards a=20
    different kind of user, but not meant to exclude any of the=20
    other options.

    Lots of people like, oh, for example, the Ford Mustang. =20
    But some people opt for the smaller engine because it's a=20
    style choice. Or some go all out for the Cobra.

    Vision is something like that. Except more flexible. When=20
    you sign up for Vision service, you are given three=20
    different "flavors" from which to choose. Buying a camera=20
    phone? You probably intend to use that camera, so we've=20
    got a "Pictures" pack that includes Picturemail, unlimited=20
    web browsing, and also a $5/month (use-it-or-lose-it)=20
    credit for any of the "Premium Services" downloads we make=20
    available within our service.

    Don't think you'll use the camera? What *will* you use it=20
    for? Those downloads? OK, there's the Premium pack, then. =20
    Still allows the unlimited browsing, but it tosses out the=20
    PictureMail and gives instead a $10/month credit for the=20
    Premium Services.

    Looking for something more business oriented? Then opt for=20
    the Professional Pack. Still unlimited browsing. No=20
    download credit. PictureMail *is* included now that our=20
    two premier PDA phones have cameras. And we also include=20
    BCPE, providing you a remote access solution for Lotus=20
    Notes or Outlook at work.

    I don't understand what make you think they're so=20
    complicated. If you don't include PictureMail, it's=20
    $5/month. Same with BCPE. SMS on the phone looks headed=20
    in more or less that same direction. So, too, VideoMail.

    Use what you think is going to fit your intended mode of=20
    Internet access. And, if the pack doesn't wind up fitting,=20
    move to one of the others. Or customize them with each=20
    individual service. Take your pick.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  13. #13
    O/Siris
    Guest

    Re: PCS Vision

    In article <[email protected]>,=20
    [email protected] says...
    > If there is no feature or service that cannot be done under any
    > plan *with no additional cost*, then there should be only one plan.
    >=20


    I *strongly* disagree. My own experience with the vast=20
    majority of customers with whom I've spoken much prefer=20
    "packaged" options. They like the choices, but also like=20
    the idea of making one choice to cover several factors at=20
    once.

    We tried that once, and got tons of negative feedback for=20
    how complicated *that* made our plans seem.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  14. #14
    O/Siris
    Guest

    Re: PCS Vision

    In article <68a9acb2.0401091359.11ced186
    @posting.google.com>, [email protected] says...
    > This is interesting. I have the old orginal unlimited vision, since
    > we all all asking questions, do the currrent vision plans offer more
    > than the orginal plan does.
    >=20


    Yeah, frankly, I think they do. I've opted to stay with my=20
    $10 option from back then, also. But the $15 ones=20
    definitely include more.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  15. #15
    Bob Smith
    Guest

    Re: PCS Vision


    "ll" <[email protected]> wrote in message
    news:[email protected]
    > >> OK, the potential customer wants to
    > >> 1) use their camera phone to send a picture to their friend,
    > >> 2) download ringers, *and*
    > >> 3) send email.

    > >
    > > I have the picture option, and with that, I can do *all three*
    > > examples above.
    > > ...
    > > For yours truly, nothing [no extra cost], because it was included
    > > in my plan. ^^^^^^^^^^^^^^^^^^^^^^^


    Rob's answered this ... once again ... so just read it word by word ...
    again ...

    Bob





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