Results 1 to 14 of 14
  1. #1
    James
    Guest
    We all know that AT&T is worst at porting, SprintPCS is worst at
    Customer Service and T-Mobile is worst in coverage, but has anyone run a
    survey as to who has the most "oops" on the bill ?

    Strange, but when billing "errors" occur its always in the companies
    favor.

    Bonus minutes not credited
    Free activation charged for
    Free roaming charged for anyway
    Free Internet Connectivity charged for
    Free nights charged for

    or whatever mistake was made. Sure if you argue enough they'll correct
    your bill, but it happens month after month and always in the companies
    favor. Internet Providers and Cable companies are also adding oops
    charges all too frequently.

    http://tinyurl.com/2wzlv



    See More: Oops, your bill has an extra charge




  2. #2
    Bob Smith
    Guest

    Re: Oops, your bill has an extra charge


    "James" <[email protected]> wrote in message
    news:[email protected]
    > We all know that AT&T is worst at porting, SprintPCS is worst at
    > Customer Service and T-Mobile is worst in coverage, but has anyone run a
    > survey as to who has the most "oops" on the bill ?
    >
    > Strange, but when billing "errors" occur its always in the companies
    > favor.
    >
    > Bonus minutes not credited
    > Free activation charged for
    > Free roaming charged for anyway
    > Free Internet Connectivity charged for
    > Free nights charged for
    >
    > or whatever mistake was made. Sure if you argue enough they'll correct
    > your bill, but it happens month after month and always in the companies
    > favor. Internet Providers and Cable companies are also adding oops
    > charges all too frequently.
    >
    > http://tinyurl.com/2wzlv


    And it goes on and on and on ... #51 on Phillipe's ID list ... When the hell
    are you going to do a straight ID Phillipe ...

    Bob





  3. #3
    Scott Stephenson
    Guest

    Re: Oops, your bill has an extra charge


    "James" <[email protected]> wrote in message
    news:[email protected]
    > We all know that AT&T is worst at porting, SprintPCS is worst at
    > Customer Service and T-Mobile is worst in coverage, but has anyone run a
    > survey as to who has the most "oops" on the bill ?
    >


    Funny- it would appear that ATT is the worst in all three categories lately,
    Phil. You really screwed the pooch when you changed carriers. Sprint may
    have its problems, but ATT is now appears to have inherited a bunch of
    problems (just read the posts).

    > Strange, but when billing "errors" occur its always in the companies
    > favor.
    >
    > Bonus minutes not credited
    > Free activation charged for
    > Free roaming charged for anyway
    > Free Internet Connectivity charged for
    > Free nights charged for
    >
    > or whatever mistake was made. Sure if you argue enough they'll correct
    > your bill, but it happens month after month and always in the companies
    > favor. Internet Providers and Cable companies are also adding oops
    > charges all too frequently.
    >


    So do car dealers, grocery stores, department stores, landline telephone
    companies, and the government, to name just a few more. My point is- what
    the hell is your point, other than to be an idiot troll? We get screwed by
    many more business entities than cellular, and in 99% of the cases where
    they do make a mistake, they correct it on the spot and it never happens
    again.





  4. #4
    Thomas T. Veldhouse
    Guest

    Re: Oops, your bill has an extra charge

    On Sun, 11 Jan 2004 00:20:30 GMT, James <[email protected]> wrote:

    <snip>


    We all know these things? Perhaps. Perhaps not. You are still
    trolling Phillip and you are doing it in true crossposting style.
    Please go away unless you have something positive to contribute (have
    you ever?).

    Tom Veldhouse



  5. #5
    James
    Guest

    Re: Oops, your bill has an extra charge

    In article <[email protected]>,
    Thomas T. Veldhouse <[email protected]> wrote:

    > Please go away unless you have something positive to contribute (have
    > you ever?).
    >
    > Tom Veldhouse


    When did you become the moderator of all of USENET ?

    Sorry, I post when I want to, and if SprintPCS is guilty of oops charges
    then it gets posted.

    Luckily folks can call *2 and say "Dropped Call Credit".



  6. #6
    Scott Stephenson
    Guest

    Re: Oops, your bill has an extra charge


    "James", aka Phil, the Village Idiot <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]>,
    > Thomas T. Veldhouse <[email protected]> wrote:
    >
    > > Please go away unless you have something positive to contribute (have
    > > you ever?).
    > >
    > > Tom Veldhouse

    >
    > When did you become the moderator of all of USENET ?
    >
    > Sorry, I post when I want to, and if SprintPCS is guilty of oops charges
    > then it gets posted.
    >
    > Luckily folks can call *2 and say "Dropped Call Credit".



    Yeah- you've are so smart- that's why you've switched to the carrier with
    the worst Customer Service in the industry.





  7. #7
    -
    Guest

    Re: Oops, your bill has an extra charge

    This sort of thing is why letting utilities "auto suck" what they think you
    owe them out of your checking account or off of a credit card. Then it's
    YOUR problem to straighten out, rather than just refusing to pay. This
    direct pay idea has to be put to death.

    "James" <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]>,
    > Thomas T. Veldhouse <[email protected]> wrote:
    >
    > > Please go away unless you have something positive to contribute (have
    > > you ever?).
    > >
    > > Tom Veldhouse

    >
    > When did you become the moderator of all of USENET ?
    >
    > Sorry, I post when I want to, and if SprintPCS is guilty of oops charges
    > then it gets posted.
    >
    > Luckily folks can call *2 and say "Dropped Call Credit".






  8. #8
    Thomas T. Veldhouse
    Guest

    Re: Oops, your bill has an extra charge

    On Sun, 11 Jan 2004 21:33:49 GMT, James <[email protected]> wrote:

    >In article <[email protected]>,
    > Thomas T. Veldhouse <[email protected]> wrote:
    >
    >> Please go away unless you have something positive to contribute (have
    >> you ever?).
    >>
    >> Tom Veldhouse

    >
    >When did you become the moderator of all of USENET ?
    >
    >Sorry, I post when I want to, and if SprintPCS is guilty of oops charges
    >then it gets posted.
    >
    >Luckily folks can call *2 and say "Dropped Call Credit".



    Moderator of all (or any) USENET, no. But ... IN YOUR FACE ASSHOLE!
    You need a good work over, and unfortunately for the rest of us, it
    has not yet happened. It is clear that you post when you want to,
    whether or not there is anything of real value to post.

    What was the point of mentioning the "Dropped Call Credit"? I suspect
    you are simply again attempting to drag down Sprint PCS, as it clearly
    does not fix any billing errors, which is what you were supposedly
    posting about.

    Tom Veldhouse



  9. #9
    Robert M.
    Guest

    Re: Oops, your bill has an extra charge

    In article <[email protected]>,
    "-" <[email protected]> wrote:

    > This sort of thing is why letting utilities "auto suck" what they think you
    > owe them out of your checking account or off of a credit card. Then it's
    > YOUR problem to straighten out, rather than just refusing to pay. This
    > direct pay idea has to be put to death.




    Amen to that.



  10. #10
    Steven J Sobol
    Guest

    Re: Oops, your bill has an extra charge

    In alt.cellular - <[email protected]> wrote:
    > This sort of thing is why letting utilities "auto suck" what they think you
    > owe them out of your checking account or off of a credit card. Then it's
    > YOUR problem to straighten out, rather than just refusing to pay. This
    > direct pay idea has to be put to death.


    Or people could just avoid using direct-pay; it IS a horrible idea for
    services where the monthly invoice amount varies.

    --
    JustThe.net Internet & New Media Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Geek In Charge * 888.480.4NET (4638) * [email protected]




  11. #11
    -
    Guest

    Re: Oops, your bill has an extra charge

    Yeah. My German friend kept bemoaning how we Americans are so backwards and
    still have bills sent out and checks sent back. Then he came to realize how
    it works here. Now he agrees with me. In Germany, any direct pay you
    disagree with is automatically refunded to you and it's up to the biller to
    do something about it.

    "Steven J Sobol" <[email protected]> wrote in message
    news:[email protected]
    > In alt.cellular - <[email protected]> wrote:
    > > This sort of thing is why letting utilities "auto suck" what they think

    you
    > > owe them out of your checking account or off of a credit card. Then it's
    > > YOUR problem to straighten out, rather than just refusing to pay. This
    > > direct pay idea has to be put to death.

    >
    > Or people could just avoid using direct-pay; it IS a horrible idea for
    > services where the monthly invoice amount varies.
    >
    > --
    > JustThe.net Internet & New Media Services
    > 22674 Motnocab Road * Apple Valley, CA 92307-1950
    > Steve Sobol, Geek In Charge * 888.480.4NET (4638) * [email protected]
    >






  12. #12
    Steven J Sobol
    Guest

    Re: Oops, your bill has an extra charge

    In alt.cellular - <[email protected]> wrote:
    > Yeah. My German friend kept bemoaning how we Americans are so backwards and
    > still have bills sent out and checks sent back. Then he came to realize how
    > it works here. Now he agrees with me. In Germany, any direct pay you
    > disagree with is automatically refunded to you and it's up to the biller to
    > do something about it.


    .... which is the way Americans do it with credit cards. Whichever flaming
    idiots decided that it shouldn't be the same way with checking accounts and
    the debit cards with the Visa and MC logos should simply be pistol-whipped.

    Y'all do realize that you have basically no recourse that allows for
    instant credit on a dispute on a Check Card, right?

    On many credit cards, including the one I carry, if there is a dispute,
    you are credited instantly and only rebilled if the dispute is decided in
    the merchant's favor.

    --
    JustThe.net Internet & New Media Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Geek In Charge * 888.480.4NET (4638) * [email protected]




  13. #13
    x-ray
    Guest

    Re: Oops, your bill has an extra charge

    Is this the kind of conversation we want on
    alt.cellular.sprintpcs,
    alt.cellular,
    alt.cellular.attws
    >Thomas Veldhouse wrote
    >Moderator of all (or any) USENET, no. But ... IN YOUR FACE ASSHOLE!
    >You need a good work over, and unfortunately for the rest of us, it
    >has not yet happened. It is clear that you post when you want to,
    >whether or not there is anything of real value to post.
    >
    >Tom Veldhouse


    Is this a threat? Abuse meant to "harm"?

    Time to let [email protected] know
    Message-ID: <[email protected]>

    Xtrace DXC=RgO<^fiJbb9g\`E:Uh<Gi1`Xn0Zg>Eal6hD30Xm`l_b8decZF][6436WJ^[email protected]<1Y4df;J;K[dcf3

    The path goes through USwest.net in Minneapolis MN.

    Qwestdex.com has a listing for him.



  14. #14
    Thomas T. Veldhouse
    Guest

    Re: Oops, your bill has an extra charge

    On 14 Jan 2004 11:02:29 -0800, [email protected] (x-ray)
    wrote:

    >Is this the kind of conversation we want on
    > alt.cellular.sprintpcs,
    > alt.cellular,
    > alt.cellular.attws
    >>Thomas Veldhouse wrote
    >>Moderator of all (or any) USENET, no. But ... IN YOUR FACE ASSHOLE!
    >>You need a good work over, and unfortunately for the rest of us, it
    >>has not yet happened. It is clear that you post when you want to,
    >>whether or not there is anything of real value to post.
    >>
    >>Tom Veldhouse

    >
    >Is this a threat? Abuse meant to "harm"?
    >
    >Time to let [email protected] know
    >Message-ID: <[email protected]>
    >
    >Xtrace DXC=RgO<^fiJbb9g\`E:Uh<Gi1`Xn0Zg>Eal6hD30Xm`l_b8decZF][6436WJ^[email protected]<1Y4df;J;K[dcf3
    >
    >The path goes through USwest.net in Minneapolis MN.
    >
    >Qwestdex.com has a listing for him.



    Heh, good luck. It is actively monitored, so you should get a
    response quickly. Please send my condolences, as I am sorry that they
    may have to deal with this clown.

    Tom Veldhouse



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