Results 1 to 6 of 6
  1. #1
    mcdgi
    Guest
    7 PM EST, Cell phone cannot access internet at all - I get a message that
    says Error 67 - username and password incorrect. There is no way for me to
    re enter it.

    So here we go: FOURTH CALL INTO SPRINT

    So I call *2, went on hold 5 minutes, got someone to tell my tale of woe
    to, she cannot help me, was was sent to tech support. Was told I would be
    on hold for longer than 20 minutes

    Fine.

    I held. I got bored. So, with the phone to my ear, I drove around town,
    when it got to painful, I gave the phone to my kid to listen to the music.
    We bought some takeout. Still on hold. Drove slowly home.

    After 45 minutes on hold, I was disconnected

    Am going to have dinner. Then we will try again...

    Resistance is futile







    See More: Saga continues:CALL 4




  2. #2
    Mike
    Guest

    Re: Saga continues:CALL 4

    mcdgi wrote:
    > 7 PM EST, Cell phone cannot access internet at all - I get a message that
    > says Error 67 - username and password incorrect. There is no way for me to
    > re enter it.
    >
    > So here we go: FOURTH CALL INTO SPRINT
    >
    > So I call *2, went on hold 5 minutes, got someone to tell my tale of woe
    > to, she cannot help me, was was sent to tech support. Was told I would be
    > on hold for longer than 20 minutes
    >
    > Fine.
    >
    > I held. I got bored. So, with the phone to my ear, I drove around town,
    > when it got to painful, I gave the phone to my kid to listen to the music.
    > We bought some takeout. Still on hold. Drove slowly home.
    >
    > After 45 minutes on hold, I was disconnected
    >
    > Am going to have dinner. Then we will try again...
    >
    > Resistance is futile

    No!! Don't call from your cell phone! When you get through, you'll be
    asked to hang up and call back from another line!
    -mike




  3. #3
    Frank Thomas
    Guest

    Re: Saga continues:CALL 4

    > No!! Don't call from your cell phone! When you get through, you'll be
    > asked to hang up and call back from another line!
    > -mike
    >




    I neglected to mention I have two cell phones. Here is the problem, at my
    house, where the landline is, there is NO sprint signal.

    So, each time I call Sprint when I have to have two phones, I have to get in
    my car, drive up to the top of the hill.

    Do you know how cold it gets on top of a hill trying to find a Sprint signal
    in January and waiting to speak to customer service





  4. #4
    Thadius
    Guest

    Re: Saga continues:CALL 4

    Why would you get phones on a service with no signal where you need it?
    "Frank Thomas" <[email protected]> wrote in message
    news:[email protected]
    > > No!! Don't call from your cell phone! When you get through, you'll be
    > > asked to hang up and call back from another line!
    > > -mike
    > >

    >
    >
    >
    > I neglected to mention I have two cell phones. Here is the problem, at my
    > house, where the landline is, there is NO sprint signal.
    >
    > So, each time I call Sprint when I have to have two phones, I have to get

    in
    > my car, drive up to the top of the hill.
    >
    > Do you know how cold it gets on top of a hill trying to find a Sprint

    signal
    > in January and waiting to speak to customer service
    >
    >






  5. #5
    Frank Thomas
    Guest

    Re: Saga continues:CALL 4


    "Thadius" <[email protected]> wrote in message
    news:[email protected]
    > Why would you get phones on a service with no signal where you need it?
    > "


    Good Question. The irony is I don't need a cell phone at the house to call
    anyone except for one purpose: To call Sprint Customer Service.

    In any event, Sprint neglected to inform me that the signal would not work
    at my house when I purchased it. And now I can't get rid of them unless I
    pay my early termination fees.

    So. Guess what I am doing to do today? Take time off from work to try to
    get the GD cell phone fixed. (Call 5) Will report the result.





  6. #6
    Thadius
    Guest

    Re: Saga continues:CALL 4

    Frank, it is a bit foolish to think that Sprint neglected to inform you that
    signal would not work at your house. Sprint has a 14 day return policy for
    just such a reason. It is YOUR responsibility to determine if the service
    works for you and if not, terminate the relationship before you are locked
    into the contract and ETF. This SAGA is is a result of your own doing as
    far as I see it. You have to shoulder the some of the responsibility. Good
    luck.
    "Frank Thomas" <[email protected]> wrote in message
    news:[email protected]
    >
    > "Thadius" <[email protected]> wrote in message
    > news:[email protected]
    > > Why would you get phones on a service with no signal where you need it?
    > > "

    >
    > Good Question. The irony is I don't need a cell phone at the house to call
    > anyone except for one purpose: To call Sprint Customer Service.
    >
    > In any event, Sprint neglected to inform me that the signal would not

    work
    > at my house when I purchased it. And now I can't get rid of them unless I
    > pay my early termination fees.
    >
    > So. Guess what I am doing to do today? Take time off from work to try to
    > get the GD cell phone fixed. (Call 5) Will report the result.
    >
    >






  • Phones Discussed Above

    Samsung Saga SCH i770 More Samsung Saga SCH i770 topics Samsung Forum Reviews
  • Similar Threads