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  1. #1
    plane
    Guest
    When posting a repsonse, something that happened made me wonder. I
    have a Sanyo 5300 on a seldom used line, which has worked well, but
    has a wandering digital roaming quirk, which I understand can be
    "fixed" with a software update. In the article about this, there was
    mention of the term "fried". I had forgot, but my original 4900 had a
    call reception problem in it's first week; sprint store said they
    needed to install new software,

    I was even more ignorant then, than now, as I had blistfully used
    sprint phones for 5 or more years, and had never heard that term
    (software, as applied to cell phones) till that day (dec 2002). I
    learned another term that day too, "Fried", as that is what the tech
    said occured when they tried to load the firmware--other than I lost
    my newly self loaded phonebook (andd that it took 24 hours for vision
    to work again), no big deal, gave me a new phone.

    So, I "think" I want to have my 5300 undated, and since it is less
    than a year old, would still have a warranty-----but what really would
    happend say if they fry my 5300 either duriing the warranty peroid, or
    my real worry is after the year warranty. This fry thing must happen
    at least occassionally to be mentioned on the forums.


    I assume if Sprint fries an older phone, they would replace it-----or
    would I be very wrong. Anyone had any experience(s) good or bad??



    See More: "Fried Phone Circuit" with Firmwasre updates??? Replacement question




  2. #2
    Bob Smith
    Guest

    Re: "Fried Phone Circuit" with Firmwasre updates??? Replacement question


    "plane" <[email protected]> wrote in message
    news:[email protected]
    > When posting a repsonse, something that happened made me wonder. I
    > have a Sanyo 5300 on a seldom used line, which has worked well, but
    > has a wandering digital roaming quirk, which I understand can be
    > "fixed" with a software update. In the article about this, there was
    > mention of the term "fried". I had forgot, but my original 4900 had a
    > call reception problem in it's first week; sprint store said they
    > needed to install new software,
    >
    > I was even more ignorant then, than now, as I had blistfully used
    > sprint phones for 5 or more years, and had never heard that term
    > (software, as applied to cell phones) till that day (dec 2002). I
    > learned another term that day too, "Fried", as that is what the tech
    > said occured when they tried to load the firmware--other than I lost
    > my newly self loaded phonebook (andd that it took 24 hours for vision
    > to work again), no big deal, gave me a new phone.
    >
    > So, I "think" I want to have my 5300 undated, and since it is less
    > than a year old, would still have a warranty-----but what really would
    > happend say if they fry my 5300 either duriing the warranty peroid, or
    > my real worry is after the year warranty. This fry thing must happen
    > at least occassionally to be mentioned on the forums.


    When it has happened, which is fairly rare, but it does happen, it usually
    happens on a new line of phones with the first firmware revised version.
    Here's some advice, before getting the firmware version, ask them to
    download your phone book to their computer. If the 5300 does get fried, they
    can pull a new model from the stock room and load it up. I don't know
    whether they have the capability to download anything else, like the
    pictures, etc.
    >
    >
    > I assume if Sprint fries an older phone, they would replace it-----or
    > would I be very wrong. Anyone had any experience(s) good or bad??


    Well, they didn't fry one of my out of warranty Samsung 3500's, it just
    failed the testing phase. SPCS gave me a new refurbished 3500 to replace my
    other phone.

    Bob





  3. #3
    plane
    Guest

    Re: "Fried Phone Circuit" with Firmwasre updates??? Replacement question

    Isaiah Beard <[email protected]> wrote in message news:<[email protected]>...
    > plane wrote:
    >
    > > So, I "think" I want to have my 5300 undated, and since it is less
    > > than a year old, would still have a warranty-----but what really would
    > > happend say if they fry my 5300 either duriing the warranty peroid, or
    > > my real worry is after the year warranty. This fry thing must happen
    > > at least occassionally to be mentioned on the forums.

    >
    > I've had my phone's firmware updated several times. I must say they're
    > getting better at it... in the past two years, no cell phone I've had
    > has been fired through firmware upgrades.
    >
    > Prior to that, the success rate wasn't so great, and I'd had two phones
    > fried. In both cases, the tech fessed up to it and immediately replaced
    > the phone, no questions asked even about the warranty. The second
    > instance, the tech did manage to extract my phone numbers from the phone
    > and transfer it to the replacement.
    >
    >
    > > I assume if Sprint fries an older phone, they would replace it-----or
    > > would I be very wrong. Anyone had any experience(s) good or bad??

    >
    > As long as they have the phone in stock, they should replace it without
    > a problem. If it's an out of production phone, I'm not sure... perhaps
    > give you equal-value credit towards a new phone?



    Thanks for the info, which makes good sense. If I have a problem, I will advise.



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