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  1. #1
    Joe Gill
    Guest
    4 of the phone on my account are all 5300's and all have vision.
    When 3 of then connect to the net they show the message "connecting as
    [email protected]" xxxxxx being the unique id
    The fourth phone just say "connecting as" and no id..
    I spend I good time going though "Settings" to find a difference and could
    find none! Maybe I missed it!
    SW levels are the same, HW levels are the same. Phone were purchased same
    time and provisioned within minutes of each other...





    See More: Sanyo 5300 (maybe others) VISION Connecting as message




  2. #2
    O/Siris
    Guest

    Re: Sanyo 5300 (maybe others) VISION Connecting as message

    In article <QPzQb.11969$2n4.776
    @newssvr16.news.prodigy.com>, Joe [email protected]=20
    says...
    > 4 of the phone on my account are all 5300's and all have vision.
    > When 3 of then connect to the net they show the message "connecting as
    > [email protected]" xxxxxx being the unique id
    > The fourth phone just say "connecting as" and no id..
    > I spend I good time going though "Settings" to find a difference and coul=

    d
    > find none! Maybe I missed it!
    > SW levels are the same, HW levels are the same. Phone were purchased same
    > time and provisioned within minutes of each other...


    When a phone is setup with Vision service (provisioned), A=20
    Vision username is created, as is a Vision password. A=20
    couple of other network settings get assigned, and then all=20
    that has to get transmitted to the phone in a session=20
    called an "IOTA" session.

    In short, it didn't happen on that one without a username. =20
    There are about four major reasons that occurs, and maybe a=20
    host of other, minor ones. Some because of the phone, some=20
    because of user action, and some because of network action=20
    (or possibly inaction).

    You need to call us in Vision tech support and let us know=20
    the username isn't on your phone. Sorry about the hold,=20
    but fixing this is usually just five minutes' work.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



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