Sprint to fire all its customer service reps?

In this article Quicken investing news states Sprint will give the boot
to its 5-6000 cust serv reps by paying off IBM to take over the big
mess they have. All to the tune of 2-3 billion.

"Sprint will essentially outsource the bulk of its wireless customer
service to IBM under the pact", says the article.

http://www.quicken.com/investments/news_center/story/?
story=NewsStory/dowJones/20040202/ON200402022343001291.var&column=P0DFP
http://www.quicken.com/investments/news_center/story/?
story=NewsStory/dowJones/20040202/ON200402022343001291.var&column=P0DFP

---

› See More: Sprint to fire all its customer service reps?

Your URL is broken. Try this one:
http://www.quicken.com/investments/n...tory/dowJones=
/20040202/ON200402022343001291.var&p=3DPCS

--=20
John Richards


chris wrote:
> In this article Quicken investing news states Sprint will give the =
boot
> to its 5-6000 cust serv reps by paying off IBM to take over the big
> mess they have. All to the tune of 2-3 billion.
>=20
> "Sprint will essentially outsource the bulk of its wireless customer
> service to IBM under the pact", says the article.
>=20
> http://www.quicken.com/investments/news_center/story/?
> =
story=3DNewsStory/dowJones/20040202/ON200402022343001291.var&column=3DP0D=
FP

"chris" <[email protected]> wrote in message
news:Y2FybmFs.f7d25277b4f2a64530fdb1758a2fc5f4@1075822536.nulluser.com...

> "Sprint will essentially outsource the bulk of its wireless customer
> service to IBM under the pact", says the article.

Interesting. IBM is busy moving support for their products off-shore ----
wonder how this fits into the picture? I'm not sure that I'm complaining as
there's no where near enough "O/Siris'" at SPCS, but if this is simply a
ploy to move 5 or 6,000 jobs off-shore under the guise of doing a deal with
IBM I'd be rather offended.






.................................................................
Posted via TITANnews - Uncensored Newsgroups Access
>>>> at http://www.TitanNews.com <<<<
-=Every Newsgroup - Anonymous, UNCENSORED, BROADBAND Downloads=-

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

tom ronson <[email protected]> wrote:
>
> Interesting. IBM is busy moving support for their products off-shore ----
> wonder how this fits into the picture? I'm not sure that I'm complaining as
> there's no where near enough "O/Siris'" at SPCS, but if this is simply a
> ploy to move 5 or 6,000 jobs off-shore under the guise of doing a deal with
> IBM I'd be rather offended.
>

Word in the tech channels is that Microsoft is also moving some of their
technical work offshore. So, which one is doing it because of the
other? They seem to like to claim that they would like to keep it
domestic, but since the other guy is doing it, we have to too.

- --

Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.4 (FreeBSD)

iD8DBQFAH+n/1p0e3NXsrtERAixpAKCOZJaSWHMB/IHpS9/HXFzu3EWSvwCgloRx
2TJUxMQebMfDHzTgFZQtyYA=
=NRQS
-----END PGP SIGNATURE-----

"tom ronson" <[email protected]> wrote in
news:[email protected]:

> "chris" <[email protected]> wrote in message
> news:Y2FybmFs.f7d25277b4f2a64530fdb1758a2fc5f4@1075822536.nulluser.com.
> ..
>
>> "Sprint will essentially outsource the bulk of its wireless customer
>> service to IBM under the pact", says the article.
>
> Interesting. IBM is busy moving support for their products off-shore
> ---- wonder how this fits into the picture? I'm not sure that I'm
> complaining as there's no where near enough "O/Siris'" at SPCS, but if
> this is simply a ploy to move 5 or 6,000 jobs off-shore under the
> guise of doing a deal with IBM I'd be rather offended.
>
>
>
Why sure it is.
How else would they 'save billions' unless it meant transferring jobs to
India ?
I suppose the reason IBM is involved in the first place it because,like you
said,IBM has been doing this for years,and has apparently established
itself as a broker of sorts in this commodity.

Ok,
My question is, with the major corps. moving so many jobs off
shore, and putting so many Americans out of work. How the hell do they
expect this economy to support buying the products they make/send over
there ?
Is this economic fratricide or what ? do these dumb asses have their
ties too tight ?
And why doesn't our elected officials do something about this ? don't
they see their constituents losing jobs ? don't they realize the impact
this will have on our country ?
Also, why don't we impose the same tariff's and taxes on the products
being made off shore and imported to us as the rest of the world does on
our exports ?
I'm telling you guys, this is getting ridiculous , makes about as much
sense as taking Philly's advice on .... well anything.
Something's gotta happen, soon .

Jim

Jim Catero wrote:
> Ok,
> My question is, with the major corps. moving so many jobs off
> shore, and putting so many Americans out of work. How the hell do they
> expect this economy to support buying the products they make/send over
> there ?
> Is this economic fratricide or what ? do these dumb asses have their
> ties too tight ?

Upper management cares only about next quarter's bottom line,
because that determines the size of their bonuses. When the deck of
cards is about to collapse (Enron, etc.) they know they can get out with a
fat severance package aka golden parachute.

> And why doesn't our elected officials do something about this ? don't
> they see their constituents losing jobs ? don't they realize the impact
> this will have on our country ?

Things will have to get much worse before the politicians will do anything.
They get most of their campaign funding from the big companies.

--
John Richards

"Jim Catero" <[email protected]> wrote in message news:KnTTb.10839

> My question is, with the major corps. moving so many jobs off
> shore, and putting so many Americans out of work. How the hell do they
> expect this economy to support buying the products they make/send over
> there ?

They don't expect the economy to support buying the products. They are
trying to scuttle the first world economies to bring them in line with the
rest of the third world economies.

> Is this economic fratricide or what ? do these dumb asses have their
> ties too tight ?
> And why doesn't our elected officials do something about this ?

Because the elected officials are told what to do by the corporations. They
are elected in campaigns funded by corporations. The corporations are the
government now.


> don't they see their constituents losing jobs ? don't they realize the
impact
> this will have on our country ?

Sure they do. It's part of the plan.

> Also, why don't we impose the same tariff's and taxes on the products
> being made off shore and imported to us as the rest of the world does on
> our exports ?
> I'm telling you guys, this is getting ridiculous , makes about as much
> sense as taking Philly's advice on .... well anything.
> Something's gotta happen, soon .
>
> Jim

Jim, see www.infowars.com

I agree something's gotta happen soon. Something will. Article in NY times
talked about an unemploment call enter being outsourced to... you guessed
it... India. Some lobbying group... the ITAA is involved in all this on
behalf of the corporations. They give not a rat's ass about you or I... all
they want now is our money and our labor. If we resist, they'll just cook up
some more terrorist attacks to scare us back into submission.

Like they're doing right now.

"Oh look, they're questioning the war in Iraq and our handling of their
affairs... time to ratchet up the fear level again to take their eye off the
ball so we can stay in power for four more years"

Threat level = Fear level.

On 03 Feb 2004, in news:[email protected], <z> scrawled:

> "Jim Catero" <[email protected]> wrote in message news:KnTTb.10839
>
>> My question is, with the major corps. moving so many jobs off
>> shore, and putting so many Americans out of work. How the hell do they
>> expect this economy to support buying the products they make/send over
>> there ?
>
> They don't expect the economy to support buying the products. They are
> trying to scuttle the first world economies to bring them in line with
> the rest of the third world economies.
>
>> Is this economic fratricide or what ? do these dumb asses have their
>> ties too tight ?
>> And why doesn't our elected officials do something about this ?
>
> Because the elected officials are told what to do by the corporations.
> They are elected in campaigns funded by corporations. The corporations
> are the government now.
>
>
>> don't they see their constituents losing jobs ? don't they realize the
> impact
>> this will have on our country ?
>
> Sure they do. It's part of the plan.
>
>> Also, why don't we impose the same tariff's and taxes on the products
>> being made off shore and imported to us as the rest of the world does
>> on our exports ?
>> I'm telling you guys, this is getting ridiculous , makes about as much
>> sense as taking Philly's advice on .... well anything.
>> Something's gotta happen, soon .
>>
>> Jim
>
> Jim, see www.infowars.com
>
> I agree something's gotta happen soon. Something will. Article in NY
> times talked about an unemploment call enter being outsourced to... you
> guessed it... India. Some lobbying group... the ITAA is involved in all
> this on behalf of the corporations. They give not a rat's ass about you
> or I... all they want now is our money and our labor. If we resist,
> they'll just cook up some more terrorist attacks to scare us back into
> submission.
>
> Like they're doing right now.
>
> "Oh look, they're questioning the war in Iraq and our handling of their
> affairs... time to ratchet up the fear level again to take their eye off
> the ball so we can stay in power for four more years"
>
> Threat level = Fear level.
>
>
>

Can you say... "conspiracy theorist"?

--
Zaphod
-----------------------------------------------
Some days, the sun even shines on a dog's butt.
-- Wade Redden
----------- BEGIN GEEK CODE BLOCK ----------------
Version: 3.1
GCM$/CS$/IT$/S/TW d-@ s: a+ C++$ UL*+++ P+ L++$ E---
W+++$ N++@ o? K- w@$ O- M@ V PS+@ PE@ Y+@ PGP++ t++
5 X R* tv+ b++ DI+++ D G e++ h++(h--) r+++ y+++
----------- END GEEK CODE BLOCK ------------------

In article <[email protected]>,
Zaphod <skorpion(removethis)@suespammers.org> wrote:

> On 03 Feb 2004, in news:[email protected], <z> scrawled:
>
> > "Jim Catero" <[email protected]> wrote in message news:KnTTb.10839
> >
> >
> > I agree something's gotta happen soon. Something will.


The polls all show, that Bush and his corporate buddies will be voted
out of office in November.

<z> wrote in news:[email protected]:

> "Jim Catero" <[email protected]> wrote in message
> news:KnTTb.10839
>
>> My question is, with the major corps. moving so many jobs off
>> shore, and putting so many Americans out of work. How the hell do
>> they expect this economy to support buying the products they
>> make/send over there ?
>
> They don't expect the economy to support buying the products. They are
> trying to scuttle the first world economies to bring them in line with
> the rest of the third world economies.
>
>> Is this economic fratricide or what ? do these dumb asses have their
>> ties too tight ?
>> And why doesn't our elected officials do something about this ?
>
> Because the elected officials are told what to do by the corporations.
> They are elected in campaigns funded by corporations. The corporations
> are the government now.
>
>
>> don't they see their constituents losing jobs ? don't they realize
>> the
> impact
>> this will have on our country ?
>
> Sure they do. It's part of the plan.
>
>> Also, why don't we impose the same tariff's and taxes on the products
>> being made off shore and imported to us as the rest of the world does
>> on our exports ?
>> I'm telling you guys, this is getting ridiculous , makes about as
>> much sense as taking Philly's advice on .... well anything.
>> Something's gotta happen, soon .
>>
>> Jim
>
> Jim, see www.infowars.com

Alex Jones has some good points,but hes far too radical to be taken very
seriously.
Let me guess - Alex talked you into believing that 9/11 is nothing more
than a CIA/Mosad plot,and Bin Laden is as innocent as Mother Teresa ?
I would recommend reading Pat Buchannons books for a more lucid point of
view on this subject.

>
> I agree something's gotta happen soon. Something will. Article in NY
> times talked about an unemploment call enter being outsourced to...
> you guessed it... India. Some lobbying group... the ITAA is involved
> in all this on behalf of the corporations. They give not a rat's ass
> about you or I... all they want now is our money and our labor. If we
> resist, they'll just cook up some more terrorist attacks to scare us
> back into submission.
>
> Like they're doing right now.
>
> "Oh look, they're questioning the war in Iraq and our handling of
> their affairs... time to ratchet up the fear level again to take their
> eye off the ball so we can stay in power for four more years"
>
> Threat level = Fear level.
>
>
>

"Robert M." <[email protected]> wrote in
news:[email protected]:

> In article <[email protected]>,
> Zaphod <skorpion(removethis)@suespammers.org> wrote:
>
>> On 03 Feb 2004, in news:[email protected], <z> scrawled:
>>
>> > "Jim Catero" <[email protected]> wrote in message
>> > news:KnTTb.10839
>> >
>> >
>> > I agree something's gotta happen soon. Something will.
>
>
> The polls all show, that Bush and his corporate buddies will be voted
> out of office in November.
>

Oh and Kerry,with his accepting of record amounts of special interest
financing, and million $$$ heiress wife,will be so much better ?
Face it - The only way a true 'man of the people' will ever get in office
here is if 1,000's of heads roll first.

In any case,with the liberals engaged in media dominating primaries,one
might expect the 'polls',for whatever they're really worth,to show
democrats on a roll.
Thats precisely why the incumbents have their primaries last.
Duh.

In article <[email protected]>,
Jesse <[email protected]> wrote:

> Republican drivel.


Are you the one that bet me that Dole would beat Clinton in 1996 ?

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Robert M. <[email protected]> wrote:
> In article <[email protected]>,
> Jesse <[email protected]> wrote:
>
>> Republican drivel.
>
>
> Are you the one that bet me that Dole would beat Clinton in 1996 ?

Completely off-topic.

- --

Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.4 (FreeBSD)

iD8DBQFAISe21p0e3NXsrtERAudWAKCvEcgIPNChK7GNdTPOi36/cPTu3ACfQKqh
hb6FyRzz+B+WbGDRXlJ919k=
=SLmd
-----END PGP SIGNATURE-----

They are actually going to transfer them to IBM.

http://www.detnews.com/2004/business.../b03-55022.htm

Chris

"chris" <[email protected]> wrote in message
news:Y2FybmFs.f7d25277b4f2a64530fdb1758a2fc5f4@1075822536.nulluser.com...
>
> In this article Quicken investing news states Sprint will give the boot
> to its 5-6000 cust serv reps by paying off IBM to take over the big
> mess they have. All to the tune of 2-3 billion.
>
> "Sprint will essentially outsource the bulk of its wireless customer
> service to IBM under the pact", says the article.
>
> http://www.quicken.com/investments/news_center/story/?
> story=NewsStory/dowJones/20040202/ON200402022343001291.var&column=P0DFP
> http://www.quicken.com/investments/news_center/story/?
> story=NewsStory/dowJones/20040202/ON200402022343001291.var&column=P0DFP
>
>
>