Sprint PCS Secrets

Jim Catero <[email protected]> wrote in message news:<[email protected]>...
> Robert M. wrote:
>
> My suspicion here is that phill has dropped his new phone, the screen
> went out and this POS is trying to get someone from PCS to post a list
> w/ the hope that his model will on there so he can try to cheat his way
> into another one for free.
>
>
> Jim

And then complain that they're losing money?

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› See More: Sprint PCS Secrets

On Sat, 07 Feb 2004 23:46:02 GMT, "Robert M." <[email protected]>
wrote:

>In article <[email protected]>,
> "Mark Pitcock" <[email protected]> wrote:
>
>> Ok....I give up....I will give you the list of phones where screen breakage
>> is a known issue.
>>
>> 1. Those that get dropped really hard...
>> 2. Those that get stepped on.
>> 3. Those run over by cars.
>> 4. Those that, those that, those that......
>>
>
>
>You miss the point. There are some phones that get hot from use, and
>that thermal stress in some cases can break a screen through zero fault
>of the user. There are a few model phones that Sprint knows screen
>breakage is an "issue" and will fix if one insists. But it is a secret
>list, abd different customers are treated differently, because generally
>the rule is anny screen breakage is customer abuse, as you seem to think.

Really? The LCD screens are a lot more durable than that. Besides,
if the phone got this hot during use, I think that would be a bigger
problem than the possibility of the screen breaking. I have abused the
hell of of phones before (company Nextel's) and never broke a screen
until I ran it over with a truck. Nice try but this sounds like Urban
Legend to me...

In article <[email protected]>,=20
[email protected] says...
> - you keep claiming its not secret
>=20
> - I would maintain a Customer Friendly company would publish such a list.
>=20

Show me an example of a cellular company doing that, then.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.