Need help with Sprint PCS billing mess up

In article <[email protected]>,
[email protected] (i730/i95cl\(OAHU\) i730/vx6000\(MAUI\))
wrote:

> when i use to sell phones nextel/sprint/att/etc...
>
> sprint n/w are base on home market time meaning if my home area is
> hawaii and its 6pm in hawaii and am in vegas making a call at 9pm its
> still peak time not n/w to 9pm hawaii time your area so i would have to
> wait to 12am in vegas to use my n/w ...... base on home time


Currently Sprint PCS N/W minutes are based on the time where the call is
made.

---

› See More: Need help with Sprint PCS billing mess up

So under that scenario, would a person on the West Coast want to have
a phone whose number was on the East Coast.....that way, a call made
at 6PM would be made at 9PM as far as Sprint was concerned, and be
billed under N&W? So if you have a friend, relative, etc. on the East
Coast, use their address to register your phone?

take care,
Paul

ON Mon, 16 Feb 2004 15:20:52 -1000 (HST), [email protected]
(i730/i95cl\(OAHU\) i730/vx6000\(MAUI\)) WROTE:

>when i use to sell phones nextel/sprint/att/etc...
>
>sprint n/w are base on home market time meaning if my home area is
>hawaii and its 6pm in hawaii and am in vegas making a call at 9pm its
>still peak time not n/w to 9pm hawaii time your area so i would have to
>wait to 12am in vegas to use my n/w ...... base on home time
>
>did you use your phone out of your home area at all thinking it was n/w
>at 9pm everywhere an not base on your home market time this is sprint
>sucks and peoples bill are jacked up

The other carriers are like this as well.
On-peak and off-peak rates were designed to allow the system engineers to
work on the system during off-peak rate times.
We could only take a cell site(s) down during off-peak hours. Using your
cell phone during the Off-peak requires users to put up with possible
maintenance outages during that time, so they made it cheaper during that
time so that users would be more willing to put up with that inconvenience.
Business hours are where the money is. The system traffic a LOT less after
the business people go home. That's why carriers do unlimited nights and
weekends as it's another way to try to pull even more customers to fill up
the network's underutilized times.

So, does the "billing by 'local' timezone", ( the one that the subscribers
mobile handset is currently in ) make more sense now. ;-)
It is done around the local maintenance schedule of where the mobile handset
is and not by the billing address of the subscriber(s).

Scotty



"Robert M." <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> [email protected] (i730/i95cl\(OAHU\) i730/vx6000\(MAUI\))
> wrote:
>
> > when i use to sell phones nextel/sprint/att/etc...
> >
> > sprint n/w are base on home market time meaning if my home area is
> > hawaii and its 6pm in hawaii and am in vegas making a call at 9pm its
> > still peak time not n/w to 9pm hawaii time your area so i would have to
> > wait to 12am in vegas to use my n/w ...... base on home time
>
>
> Currently Sprint PCS N/W minutes are based on the time where the call is
> made.

You are billed as to where your Cellular phone is currently at, not where
you are from billing address-wise.

Scotty



"Paul Kaytes" <pkaytes@[email protected]> wrote in message
news:[email protected]...
> So under that scenario, would a person on the West Coast want to have
> a phone whose number was on the East Coast.....that way, a call made
> at 6PM would be made at 9PM as far as Sprint was concerned, and be
> billed under N&W? So if you have a friend, relative, etc. on the East
> Coast, use their address to register your phone?
>
> take care,
> Paul
>
> ON Mon, 16 Feb 2004 15:20:52 -1000 (HST), [email protected]
> (i730/i95cl\(OAHU\) i730/vx6000\(MAUI\)) WROTE:
>
> >when i use to sell phones nextel/sprint/att/etc...
> >
> >sprint n/w are base on home market time meaning if my home area is
> >hawaii and its 6pm in hawaii and am in vegas making a call at 9pm its
> >still peak time not n/w to 9pm hawaii time your area so i would have to
> >wait to 12am in vegas to use my n/w ...... base on home time
> >
> >did you use your phone out of your home area at all thinking it was n/w
> >at 9pm everywhere an not base on your home market time this is sprint
> >sucks and peoples bill are jacked up
>

"i730/i95cl(OAHU) i730/vx6000(MAUI)" <[email protected]> wrote in
message news:[email protected]...
> ok at the all sprint min where base on home air when not in your home
> calling area ok so i dont care what you have to say but that was from
> sprint not me ok loser
>

Tell me something, just how far did you get in school?

Bob

OK, so we're at the "liar liar pants on fire" defense now? ;-)
Hey 'nextel hawaii' dude, call 611 and ask them yourself. They will tell you
the same thing.
Whoever did your training might have told you that. I got told some wrong
stuff during my cell site training as well.
611 is a free call. Let us know what they say.

Scotty


"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "i730/i95cl(OAHU) i730/vx6000(MAUI)" <[email protected]> wrote in
> message news:[email protected]...
> > ok at the all sprint min where base on home air when not in your home
> > calling area ok so i dont care what you have to say but that was from
> > sprint not me ok loser
> >
>
> Tell me something, just how far did you get in school?
>
> Bob
>
>

"Porter Haskew" <[email protected]> wrote in message
news:[email protected]...
> With all due respect, Bob. At what point does the company that is
> selling the product and making the profit have some resposibility?

First off, we haven't heard how those "Other" charges were defined, have we?
If it was a N & W calls, it should been listed like that in their bill with
charges listed on each call. Same thing goes with roaming, under
"Off-Network"

As to responsibility, it's up to the customer to know what options he/she
has. All CS can do is to review the usage of the phone, and offer options to
try to reduce the cost. It's up to the customer to authorize changes to
their respective plans.

Bob

omg bob your funny sprint did this back in 2000 this WHAT THE GUY FROM
SPRINT TOLD US IN THE TRAINING CLASS BACK THAN OK ......THAT YOU HOME
TIME AND NOT AREA YOU ARE AT THAT OK FUNNY MAN LOL

P.S TO ALL PEEPS IT NOT ME BUT JUST WHAT I WAS TOLD BACK OK

"i730/i95cl(OAHU) i730/vx6000(MAUI)" <[email protected]> wrote in
message news:[email protected]...
> omg bob your funny sprint did this back in 2000 this WHAT THE GUY FROM
> SPRINT TOLD US IN THE TRAINING CLASS BACK THAN OK ......THAT YOU HOME
> TIME AND NOT AREA YOU ARE AT THAT OK FUNNY MAN LOL
>
> P.S TO ALL PEEPS IT NOT ME BUT JUST WHAT I WAS TOLD BACK OK

Do you write like this in real life? Tell me you aren't as ignorant as you
present yourself here ...

Bob ::thinking this HA poster couldn't get past 4th grade::

AWWW BOB OTHER LOW BLOW SAY WHAT YOU WANT I DONT CARE YOUR TO FUNNY TO
MAKE ME MAD LOL

BOB ....WHAT'S ..HA ......FYI.....HAWAII IS HI NOT HA ....LOL

i730/i95cl(OAHU) i730/vx6000(MAUI) wrote:
:: ok at the all sprint min where base on home air when not in your home
:: calling area ok so i dont care what you have to say but that was from
:: sprint not me ok loser

How the hell did you sell phones for Sprint PCS or anyone else when you
can't even speak English?

LOL WOW THATS ALL YOU GET JUST LOW BLOWS FROM DONKEYS ON THE NET LOL

"i730/i95cl(OAHU) i730/vx6000(MAUI)" <[email protected]> wrote in
message news:[email protected]...
> BOB ....WHAT'S ..HA ......FYI.....HAWAII IS HI NOT HA ....LOL
>

You are right ... my bad on the abbreviation ...

Bob