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  1. #16
    Robert M.
    Guest

    Re: Replacement for lost Sprint Phone?

    In article <[email protected]>,
    [email protected] (TechGeek) wrote:

    > "Terry Knab" <[email protected]> wrote in message
    > news:<[email protected]>...
    > > They get 'em straight from Sprint, or internatl returns that are
    > > refurbished, so I've been told.
    > >

    >
    > I had a strong suspicion that Radio Shack has their own processes of
    > refurbishing Sprint's phones.
    >
    > We have an internal tracking system, it tracks the movements of each
    > phone (tracked by ESN) though Sprint's inventory system, from the
    > minute they're received in the warehouse, to the minute they're sold
    > (either though the web, telesales, to a 3rd party, at a store etc..).
    > I can track any phone's movement.
    >
    > When I see these refurbs come in that people say they bought
    > refurbished though Radio Shack, I can track the phone up until when
    > the first person had it bought it, after that, nothing. SO it gets
    > refurbished without going though Sprint's inventory system.



    Or the phones get refurbished by Sprint and not entered in the database
    since they're going to radio Shack? That is just as valid a possibility
    with the information you provided.



    See More: Replacement for lost Sprint Phone?




  2. #17
    TechGeek
    Guest

    Re: Replacement for lost Sprint Phone?

    "Robert M." <[email protected]> wrote in message news:<[email protected]>...
    > In article <[email protected]>,
    > [email protected] (TechGeek) wrote:
    >


    > Or the phones get refurbished by Sprint and not entered in the database
    > since they're going to radio Shack? That is just as valid a possibility
    > with the information you provided.


    If they go back to Sprint, they're entered into the database.

    If they're not refurbished though Sprint, then it won't show up in the databse.



  3. #18
    Robert M.
    Guest

    Re: Replacement for lost Sprint Phone?

    In article <[email protected]>,
    [email protected] (TechGeek) wrote:

    > "Robert M." <[email protected]> wrote in message
    > news:<[email protected]>...
    > > In article <[email protected]>,
    > > [email protected] (TechGeek) wrote:
    > >

    >
    > > Or the phones get refurbished by Sprint and not entered in the database
    > > since they're going to radio Shack? That is just as valid a possibility
    > > with the information you provided.

    >
    > If they go back to Sprint, they're entered into the database.



    You're guessing here, based on your prior comments.



  4. #19
    TechGeek
    Guest

    Re: Replacement for lost Sprint Phone?

    "Robert M." <[email protected]> wrote in message news:<[email protected]>...
    > In article <[email protected]>,
    > [email protected] (TechGeek) wrote:
    >
    > > "Robert M." <[email protected]> wrote in message
    > > news:<[email protected]>...
    > > > In article <[email protected]>,
    > > > [email protected] (TechGeek) wrote:
    > > >

    >
    > > > Or the phones get refurbished by Sprint and not entered in the database
    > > > since they're going to radio Shack? That is just as valid a possibility
    > > > with the information you provided.

    > >
    > > If they go back to Sprint, they're entered into the database.

    >
    >
    > You're guessing here, based on your prior comments.


    What other comments other than "I suspected that Radio Shack
    refurbishes their own phones" did I make?

    It's a fact, if a phone goes back to Sprint, it's entered into the
    database for tracking purposes.



  5. #20
    Bob Smith
    Guest

    Re: Replacement for lost Sprint Phone?


    "TechGeek" <[email protected]> wrote in message
    news:[email protected]...
    > "Robert M." <[email protected]> wrote in message

    news:<[email protected]>...
    > > In article <[email protected]>,
    > > [email protected] (TechGeek) wrote:
    > >
    > > > "Robert M." <[email protected]> wrote in message
    > > > news:<[email protected]>...
    > > > > In article <[email protected]>,
    > > > > [email protected] (TechGeek) wrote:
    > > > >

    > >
    > > > > Or the phones get refurbished by Sprint and not entered in the

    database
    > > > > since they're going to radio Shack? That is just as valid a

    possibility
    > > > > with the information you provided.
    > > >
    > > > If they go back to Sprint, they're entered into the database.

    > >
    > >
    > > You're guessing here, based on your prior comments.

    >
    > What other comments other than "I suspected that Radio Shack
    > refurbishes their own phones" did I make?
    >
    > It's a fact, if a phone goes back to Sprint, it's entered into the
    > database for tracking purposes.


    No sense trying to further explain this Tech ... First ole Phillipe
    maintains that the technicians have a quota, which has been denied twice,
    then he changes the subject to attacking you about the number of stores you
    go to when he won't accept the first answer, and now he can't accept the
    fact that any phone sent into SPCS isn't tracked ...

    Bob






  6. #21
    Robert M.
    Guest

    Re: Replacement for lost Sprint Phone?

    In article <[email protected]>,
    [email protected] (TechGeek) wrote:

    > "Robert M." <[email protected]> wrote in message
    > news:<[email protected]>...
    > > In article <[email protected]>,
    > > [email protected] (TechGeek) wrote:
    > >
    > > > "Robert M." <[email protected]> wrote in message
    > > > news:<[email protected]>...
    > > > > In article <[email protected]>,
    > > > > [email protected] (TechGeek) wrote:
    > > > >

    > >
    > > > > Or the phones get refurbished by Sprint and not entered in the database
    > > > > since they're going to radio Shack? That is just as valid a possibility
    > > > > with the information you provided.
    > > >
    > > > If they go back to Sprint, they're entered into the database.

    > >
    > >
    > > You're guessing here, based on your prior comments.

    >
    > What other comments other than "I suspected that Radio Shack
    > refurbishes their own phones" did I make?
    >
    > It's a fact, if a phone goes back to Sprint, it's entered into the
    > database for tracking purposes.



    You don't know that.



  7. #22
    O/Siris
    Guest

    Re: Replacement for lost Sprint Phone?

    In article <rmarkoff-724249.08515608032004
    @news4.west.earthlink.net>, Robert [email protected]=20
    says...
    > In article <[email protected]>,
    > [email protected] (TechGeek) wrote:
    >=20
    > > "Robert M." <[email protected]> wrote in message=20
    > > news:<[email protected]>...
    > > > In article <[email protected]>,
    > > > [email protected] (TechGeek) wrote:
    > > >=20
    > > > > "Robert M." <[email protected]> wrote in message=20
    > > > > news:<[email protected]>...
    > > > > > In article <[email protected]>,
    > > > > > [email protected] (TechGeek) wrote:
    > > > > >=20
    > > > =20
    > > > > > Or the phones get refurbished by Sprint and not entered in the da=

    tabase=20
    > > > > > since they're going to radio Shack? That is just as valid a possi=

    bility=20
    > > > > > with the information you provided.
    > > > >=20
    > > > > If they go back to Sprint, they're entered into the database.
    > > >=20
    > > >=20
    > > > You're guessing here, based on your prior comments.

    > >=20
    > > What other comments other than "I suspected that Radio Shack
    > > refurbishes their own phones" did I make?
    > >=20
    > > It's a fact, if a phone goes back to Sprint, it's entered into the
    > > database for tracking purposes.

    >=20
    >=20
    > You don't know that.
    >=20

    Sure he does. As does any SprintPCS employee who's been=20
    through new-hire training. No phone gets into our=20
    possession that isn't entered into the system-wide=20
    database.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  8. #23
    Robert M.
    Guest

    Re: Replacement for lost Sprint Phone?

    In article <[email protected]>,
    O/Siris <[email protected]> wrote:

    > > You don't know that.
    > >

    > Sure he does. As does any SprintPCS employee who's been
    > through new-hire training.


    Within the last week you were apologizing for not remembering your
    training.



  9. #24
    TechGeek
    Guest

    Re: Replacement for lost Sprint Phone?

    "Robert M." <[email protected]> wrote in message news:<[email protected]>...
    > In article <[email protected]>,
    > O/Siris <[email protected]> wrote:
    >
    > > > You don't know that.
    > > >

    > > Sure he does. As does any SprintPCS employee who's been
    > > through new-hire training.

    >
    > Within the last week you were apologizing for not remembering your
    > training.


    You complain when people lie.
    You complain when people tell the truth.
    You complain when people say 'I think it's this way, but I'll have to double check"

    I see a trend devoloping, anyone else?



  10. #25
    Scott Stephenson
    Guest

    Re: Replacement for lost Sprint Phone?


    "TechGeek" <[email protected]> wrote in message
    news:[email protected]...
    > "Robert M." <[email protected]> wrote in message

    news:<[email protected]>...
    > > In article <[email protected]>,
    > > O/Siris <[email protected]> wrote:
    > >
    > > > > You don't know that.
    > > > >
    > > > Sure he does. As does any SprintPCS employee who's been
    > > > through new-hire training.

    > >
    > > Within the last week you were apologizing for not remembering your
    > > training.

    >
    > You complain when people lie.
    > You complain when people tell the truth.
    > You complain when people say 'I think it's this way, but I'll have to

    double check"
    >
    > I see a trend devoloping, anyone else?


    Developing? I've been called an apologist for three different carriers, and
    his ability to lie, misquote and expound on things about which he knows
    nothing about. I think the trend is past developing.





  11. #26
    Cell merger
    Guest

    Re: Replacement for lost Sprint Phone?

    PCSGuy must be worried about being laid off. He only says good things about
    Sprint anymore.



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