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  1. #1
    C Miller
    Guest
    I recently added the free nights and weekends feature to my old plan that
    only has 300 minutes for $30 . the catch was I had to sign a 1 year
    contract.

    I received an email from Sprint a couple of days later detailing the change
    in plan. Basically the same as the old plan except for the FN&Wstarting at
    8pm.

    When I looked at the bottom of the email ie the fine prints I noticed the
    sentence "Non refundable charge of $36 activation fee per line". Will
    Sprint charge activation fee for a change in service plan?





    See More: change in plan : charge activation fee of $36?




  2. #2
    Robert M.
    Guest

    Re: change in plan : charge activation fee of $36?

    In article <[email protected]>,
    "C Miller" <[email protected]> wrote:

    > I recently added the free nights and weekends feature to my old plan that
    > only has 300 minutes for $30 . the catch was I had to sign a 1 year
    > contract.
    >
    > I received an email from Sprint a couple of days later detailing the change
    > in plan. Basically the same as the old plan except for the FN&Wstarting at
    > 8pm.
    >
    > When I looked at the bottom of the email ie the fine prints I noticed the
    > sentence "Non refundable charge of $36 activation fee per line". Will
    > Sprint charge activation fee for a change in service plan?


    They're not supposed to.



  3. #3
    Bob Smith
    Guest

    Re: change in plan : charge activation fee of $36?


    "C Miller" <[email protected]> wrote in message
    news:[email protected]
    > I recently added the free nights and weekends feature to my old plan that
    > only has 300 minutes for $30 . the catch was I had to sign a 1 year
    > contract.
    >
    > I received an email from Sprint a couple of days later detailing the

    change
    > in plan. Basically the same as the old plan except for the FN&Wstarting

    at
    > 8pm.
    >
    > When I looked at the bottom of the email ie the fine prints I noticed the
    > sentence "Non refundable charge of $36 activation fee per line". Will
    > Sprint charge activation fee for a change in service plan?
    >

    No. That's the activation fee for adding or changing a phone, nor for
    changing plans or options on the plans.

    Bob





  4. #4
    Scott Nelson
    Guest

    Re: change in plan : charge activation fee of $36?

    They didn't on me when I switched from the old 300 for 30 deal to the new
    F&C plans.
    I actually switched plans though. Maybe added the feature on is different
    than switching plans?

    Scotty


    "Robert M." <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]>,
    > "C Miller" <[email protected]> wrote:
    >
    > > I recently added the free nights and weekends feature to my old plan

    that
    > > only has 300 minutes for $30 . the catch was I had to sign a 1 year
    > > contract.
    > >
    > > I received an email from Sprint a couple of days later detailing the

    change
    > > in plan. Basically the same as the old plan except for the FN&Wstarting

    at
    > > 8pm.
    > >
    > > When I looked at the bottom of the email ie the fine prints I noticed

    the
    > > sentence "Non refundable charge of $36 activation fee per line". Will
    > > Sprint charge activation fee for a change in service plan?

    >
    > They're not supposed to.






  5. #5
    O/Siris
    Guest

    Re: change in plan : charge activation fee of $36?

    In article <[email protected]>,=20
    [email protected] says...
    > I recently added the free nights and weekends feature to my old plan that
    > only has 300 minutes for $30 . the catch was I had to sign a 1 year
    > contract.
    >=20
    > I received an email from Sprint a couple of days later detailing the chan=

    ge
    > in plan. Basically the same as the old plan except for the FN&Wstarting =

    at
    > 8pm.
    >=20
    > When I looked at the bottom of the email ie the fine prints I noticed the
    > sentence "Non refundable charge of $36 activation fee per line". Will
    > Sprint charge activation fee for a change in service plan?


    I need to double check on this. My call center is almost exclusively=20
    business customers, and they don't pay an activation fee. I was=20
    trained on this, but it's been so long since I looked at this.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  6. #6
    scannell
    Guest

    Re: change in plan : charge activation fee of $36?

    Bob, are they currently charging an activation fee for an ESN change while
    under contract?

    scannell
    cols. oh

    "Bob Smith" <[email protected]> wrote in message
    news:FnG4c.18826$%[email protected]
    >
    > "C Miller" <[email protected]> wrote in message
    > news:[email protected]
    > > I recently added the free nights and weekends feature to my old plan

    that
    > > only has 300 minutes for $30 . the catch was I had to sign a 1 year
    > > contract.
    > >
    > > I received an email from Sprint a couple of days later detailing the

    > change
    > > in plan. Basically the same as the old plan except for the FN&Wstarting

    > at
    > > 8pm.
    > >
    > > When I looked at the bottom of the email ie the fine prints I noticed

    the
    > > sentence "Non refundable charge of $36 activation fee per line". Will
    > > Sprint charge activation fee for a change in service plan?
    > >

    > No. That's the activation fee for adding or changing a phone, nor for
    > changing plans or options on the plans.
    >
    > Bob
    >
    >






  7. #7
    Robert M.
    Guest

    Re: change in plan : charge activation fee of $36?

    In article <[email protected]>,
    O/Siris <[email protected]> wrote:

    > I need to double check on this. My call center is almost exclusively
    > business customers, and they don't pay an activation fee. I was
    > trained on this, but it's been so long since I looked at this.


    A three day weekend, and he needs retraining?



  8. #8
    Robert M.
    Guest

    Re: change in plan : charge activation fee of $36?

    In article <[email protected]>,
    "scannell" <[email protected]> wrote:

    > Bob, are they currently charging an activation fee for an ESN change while
    > under contract?


    If you're on a Retail plan, and you change phones it's $36.



  9. #9
    Bob Smith
    Guest

    Re: change in plan : charge activation fee of $36?


    "scannell" <[email protected]> wrote in message
    news:[email protected]
    > Bob, are they currently charging an activation fee for an ESN change while
    > under contract?
    >
    > scannell
    > cols. oh


    Depends, from what I understand. If you are on a business plan, no. If you
    do it through the website, unless you are activating an old 2G phone, I
    believe you will charged.

    If one calls the SPCS CS line or goes to the store, I believe you will be
    charged. All these points are based on being a current customer. Not sure
    whether someone who ports a number over to SPCS will be charged though ...

    Bob





  10. #10
    Steven J Sobol
    Guest

    Re: change in plan : charge activation fee of $36?

    Robert M. <[email protected]> wrote:
    > In article <[email protected]>,
    > O/Siris <[email protected]> wrote:
    >
    >> I need to double check on this. My call center is almost exclusively
    >> business customers, and they don't pay an activation fee. I was
    >> trained on this, but it's been so long since I looked at this.

    >
    > A three day weekend, and he needs retraining?


    Nice ad hominem, jerk.

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
    Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
    "someone once called me a sofa, but i didn't feel compelled to rush out and buy
    slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003



  11. #11
    O/Siris
    Guest

    Re: change in plan : charge activation fee of $36?

    In article <[email protected]>,=20
    [email protected] says...
    > A three day weekend, and he needs retraining?
    >=20
    >=20


    There you go inventing things that were not said, Phillie.

    What is it about you that results in this pathological need to be=20
    dishonest?

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  12. #12
    O/Siris
    Guest

    Re: change in plan : charge activation fee of $36?

    In article <[email protected]>, [email protected]=20
    says...
    > Nice ad hominem, jerk.=20
    >=20
    >=20


    Don't you get it, Steve? Because it isn't objectionable under The=20
    Word According Phillie Almighty, it's not vulgar.

    Nevermind that it shows this man who CLAIMS to not want The Lord's=20
    name taken in vain has no qualms whatsoever violating the commandment=20
    prohibiting bearing false witness.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  13. #13
    JRW
    Guest

    Re: change in plan : charge activation fee of $36?

    O/Siris wrote:
    > I need to double check on this. My call center is almost exclusively
    > business customers, and they don't pay an activation fee. I was
    > trained on this, but it's been so long since I looked at this.



    Spoken like a *competent* CS rep. When in doubt of current offerings
    that he doesn't deal with on a regular basis, he admitted he should
    look them up to be sure of the accuracy as offerings not associated
    with his CS base may change without his knowledge.

    Lay off the BS Phillipe...I have never seen anyone so bent with
    a negative attitude as you have. You obviously have a dysfunctional
    personality flaw.




  14. #14
    John R. Copeland
    Guest

    Re: change in plan : charge activation fee of $36?


    "JRW" <[email protected]_.com> wrote in message =
    news:[email protected]
    >=20
    >=20
    >=20
    > Lay off the BS Phillipe...I have never seen anyone so bent with
    > a negative attitude as you have. You obviously have a dysfunctional
    > personality flaw.
    >=20


    In my view, JR, he probably has no life at all outside of the internet.
    Here's a list of time stamps from his posts of the past few days,
    in this newsgroup alone. I understand he haunts other newsgroups, too.

    Seeing the list, when would he have time to do anything productive?

    His server uses the Pacific Time Zone for its time stamps.
    Opinion here seems to be that he actually posts from beneath a bridge
    somewhere near Houston.
    If that's true, mentally add two hours to each time stamp for his local =
    time.

    NNTP-Posting-Date: Sat, 13 Mar 2004 19:28:20 PST
    NNTP-Posting-Date: Sat, 13 Mar 2004 19:25:01 PST
    NNTP-Posting-Date: Sat, 13 Mar 2004 17:14:11 PST
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  15. #15
    Robert M.
    Guest

    Re: change in plan : charge activation fee of $36?

    In article <[email protected]>,
    O/Siris <[email protected]> wrote:

    > In article <[email protected]>,
    > [email protected] says...
    > > A three day weekend, and he needs retraining?
    > >
    > >

    >
    > There you go exposing Sprint.
    >
    > What is it about you that results in this need to expose Sprint?



    Your covering up Sprint scerwing over customers, and then your
    pretending to help



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